Return of Goods from Customer to a Manufacturing Plant

Hi,
This is a scenario of Return of Goods from Customer to a Manufacturing Plant and Excise Registers RG23A Part 1 and RG23A Part 2 need to be updated. As the material is finished goods so its material type in J1ID is RG1 in the manufacturing plant.
Can any one provide some idea that what process should be followed so that Excise Registers RG23A Part 1 and RG23A Part 2 can be updated after taking it back from the customer?
Thanks in advance

Hi,
The issue is only with RG23A Part 1 Register. The RG23A Part 2 is already getting updated through J1IH (with reference to the Return Delivery Document).
After updating the RG23A Part 2 Register if we capture excise invoice without purchase order in J1IEX, it would update RG23A Part 1 as well as Part 2. So, RG23A Part 2 would be updated twice.
If we don't use J1IH at all, then it can be possible to update RG23A Part 1 and Part 2 in J1IEX (without purchase order) but this transaction won't be linked to previous transaction(s) and everything needs to be entered manually.
Can you please provide any alternate solution?
Thanks in advance

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Return sales stock from customer

Dear All
for Return goods from customer,after posting the return delivery and goods recipet (the stock is posting in to movement type 651) and not available in the unrestricted use stock, then how to make these stock to use as unrestricted use and saleable to other customers.
Please give the soluation for this problem, its top urgent.
Thanks in advance.

Hi,
When Cuistomer Return Stocks are processed by default it goes to "Returns Blocked Stock" Not valauated for Movement type 651,
You can trasnfer post it to Unrestrcited using Mvmt Type 453
If you want directly into unrestrcited then use 653
Regards

FREE GOODS FROM CUSTOMER N VENDOR

hi please give me some idea how free goods from customer and free goods from vendors are managed .please give me the process flow.
thanks n regards
rn sap mm

There is no Particular material type for free goods. You can create free goods po for any material type.
go to me21n and Input material and all other details same as other po and put tick mark against free items tab and save. as soon as you put tick mark ir Receipt indicator will be deactivated automatically as free item po doenot requires invoice verification.
You can receipt free goods same as other po. movement type 511 will takes place automatically for free item po
You can receipt free goods without po also use migo 511 material receipt with free of charge.
For Customer Free Goods Post the same in SD forum.
Please Search SDN before Posting into Forums.
This question is already answered number of times.

At PGR moving avg price will be changed while pickup the goods from custome

Dear All,
I want clarification at moving avg price while retunrs from customer at consignment scenario.
scenario: goods deliverd with 633 movt type at moving avg price. while returns case with movt type 634 moving avg price was changed.
here user want moving avg price willl be requred same in return at what moving avg price taken in issue 633.
i concerned this with mm consultant , they told its not possible to take like this in returns with moving avg price
is there any possible to take mavg price like this..if possible how?
Regards,
Narendra

hi
this is to inform you that,
this is not possible because master data in the system might have got changed from MVP.
so then the system picks what ever the price stated there in MMR.
hope this clears your issue
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Return to vendor from customer-return stock

Hello,
I want to know how we can picture to SAP the following scenario.
Customer returns 1000 PCs, of material. At stock there are 2 PCs of the same materials with MAP 10E. So if i move the return to own stock i end up with 1002 PCs of value 10.020E.
I return the 1000 materials to the vendor, vendor pays 8000E. So in the end i have in stock 2 materials with MAP 2010E!!!
After some flows of this kind i end up with materials of MAP some millions.
Is there a movement type that i can return to vendor return-(unvaluated)-stock? Is there any other way i make this scenario in SAP?
Thanks in advance

Hi,
As understood from your scenario, customer return will be finished goods. Finished Goods will be at Standard Price. This is SAP standard.
Now whatever goods movement you do, it will be at standard price.
Moving price will change when you do goods receipt from external source.
You will bill & deliver material at standard price.
Anand.

Return Consignment Goods (on customer floor) to My inventory

Gurus' PLEASE HELP!
I have four damaged items sitting on my consignment customers floor. I want to bring those items back into my inventory so that I can destroy them. What is the transaction I use for this?
Thank you - points will be rewarded for help!
CM

Do I use transaction MB1C?
Someone has advised that I should do a Consignment Pick Up to get it back to our inventory

Issue while taking goods back from customer ?

Dear All ,
Client had get back goods from customer due to poor quality , now use is in user is taking bak these goods via delv created , so as user clicks on POST GOODS RECIEPT he is having an error that " You are not auth for this transaxction with mvmt. type 653, so i had consult to BAIS guy , he had well checked all roles given to the use r& sais that there is no issue with roles authourisation., Kindly guide how to do this process.
thanx in advance
sap11

Processes are involved with Customer Returns:
PGI (Post Goods Issue) may be cancelled by Transaction code VL09. The accounting document is just the reverse of the original PGI document.
VL09 creates the movement type 602 Q. But rather than VL09, the generally accepted method for the reverse items is to use the movement type 653, "back to the to the storage location." The accounting document takes the cost "from" the project and moves it back "to" the storage location.
The movement types are entered in the schedule lines in customizing, which are then assigned to the item categories. However, in this process, "no invoice" takes place. If you have a delivery related invoice, it should be cancelled beforehand.
Check for the t-codes and this error comes even if u use a wrong mvt type in the right t-code.. like 311 in GR, jus as an exanple..
Reward if helpful..
Thanks,
Srib

Return from customer movement type

Hello,
We use in our system 653 mov.type when we return goods from customer.
Usually we create the return order with reference to the original customer order and the original customer order is MTO (make to order) . When posting the 653 mov.type the system take the cost of the material (VPRS) from moving average price of unrestricted stock.
My question is : in cases that my return customer order is with reference to original customer order, is it possible to configure a movement type (or other way) that the system will take the cost from the original customer order and not from the cost in unrestricted stock and in advance it will affect the moving average price ??
I will try to explain by an example:
I have in stock 10 pieces each for 5 $,
My return order has 4 pieces that has cost of 8 $ in the original customer order.
The system behavior today after returning the stock with 653 mov type:
I have 14 pieces with cost of 5 $ - no change in moving average price and VPRS cost for profitability analysis is 5 $
The desirable behavior according to my expectations:
I will have 14 pieces with cost of (50+32)/14=5.8 u2013 the moving average will change according to cost in original customer order 8 $ and VPRS cost for profitability analysis is 8$.
I hope I made my self clear enough
Regards
Idit

Hello Kishore,
Thanks for your answer.
I can understand the idea that MAP changes only in case of Purchase of material not at time of sales returns.
But I want to give you a case that causes problems in our view:
Most of my sale cases are MTO, that means that I buy for order and therefore my MAP will not be affect.
Example: my MAP 3 $ I buy to order for 5 $ and when I will do GR it will not affect the MAP (101E)
When I will return the goods (653) I want that the cost from vendor (5$) will affect the MAP because this was the real cost from my vendor but when I return the stock I return it to unrestricted stock.
I have cases that I transfer sales order stock to unrestricted stock and the MAP is change according to cost of sales order (411E/412E) u2013 it's the same in my logic - the MAP change according to the real cost from vendor.
I will be happy to have your response.
Kind Regards
Idit

Reversing subcontracted finished goods that came from customer returns.

Dear Gurus,
I have a scenario where the finished goods that came from subcontracting needs to be reversed back to its components without reversing the subcontracting charges. How to process this scenario in SAP.
The subcontracting job is packing. The individual materials will be sent to vendor and vendor will return the packed finished product. The packed material will then be sold. The materials that came back as customer returns due to quality reasons is unpacked and reverted back to its components.
How to process this reverting of the packed finished goods back to its components in SAP.
I understand one thing that reversal of subcontracting GR without reversing the subcontracting charges is not possible and it is not a proper procedure. I am unable to trace a way to process this using other indivdual movement types too.
Kindly suggest and Thanks in advance.
Thanks & Regards,
Pradeep Kumar . S
Edited by: pradeep.spk on Oct 24, 2011 7:14 AM

Thanks for your reply Nishant but the problem is subcontracting charges should not be cancelled. The packing job done by vendor was paid and it is irrevokable.
The Finished goods returned from customer should be reduced from inventory and its components should be added back so that we can scrap the defective components and do our further processing using the good components.
The requirement is how to process the reduction of the finished goods from inventory and add the components back to inventory in SAP.
Thanks in advance.
Edited by: pradeep.spk on Oct 24, 2011 10:51 AM

Can I know what is the process for us to do Good Return from customer?

Can I know what is the process for us to do Good Return from customer?

hi
this ques need to be posted in sd forum..
to answer this u can use order type RE to create Return order and then u can do the goods receipt..
or u can use the process mentioned in first reply.
regards
CMM

How to create COGSuFF0Cwhen goods was returned from customer

Hi,
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so, we need do following process：
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the goods can be receipted in sales order stock ,and can be invoiced .
but how to create COGS with returened sales order for nonvaluated sales order stock?

Hi
T-CODE :MR21 ，It is used to change the standard price ，we are in the environment that make to order with nonvaluated sales order stock ，so donu2019t need do standard coting .
I konw : With a nonvaluated sales order stock, inventory changes are not reflected in Financial Accounting. The sales order stock is settled to Financial Accounting only after results analysis and settlement of the calculated values (results analysis data) .
for normal process , if billing was created ,then do results analysis and settlement of the calculated values ,COGS will be post in financial accounting
for returen prcoess :
1. created returen sales order and referenced origin billing document.
   2. create delivery note and goods receipted in sales order stock which was deliveried to customer stock
3. create billing document and revenue posted in financial accounting
   4. do results analysis with returen sales order ,the system show error message:               W     KJ     816     No object was selected
     when used the orign sales order to do results analysis ,but without any change to save !
how to post COGS in financial accounting ,when goods was return from cusromer in the environment that make to order with nonvaluated sales order stock ?

How to map sales return process from customer to mfg plant without Depot??

Dear All
we have a Mfg plant (mfg1) & having seven Depot.
regular process of STO DEPOT process
ME21N-Purchase order STO
VL10B - Replenishment delivery
VL02N - PGI
VF01- Proforma invoice
J1IIN - Excise invoice
MIGO - Goods Receipt
J1IG - Excise Capture
VA01 - sale order
VL01N - Out bond Delivery
J1IJ - Excise invoice
VF01 - commercial invoice.
J1IDEPOTSTOCK - RG23D Report.
In Case of rejection the Sales Return is directly delivered from customer to
manufacturing Plant,In this process depot is not directly billed. The transaction is
done between customer to manufacturing plant.our question is how to MAP above scenario in sap
(currently all this activity is done in excel sheet ) please suggest any proper method....
Regards
Sachin

Hi Laksmipati,
Thanks for your reply, however one of my clients requirment is that the returns delivery will be made directly to the mfg plant and not to the depot plant. In this case the excise calculation is going HAYWAYAA......I understand that it will make sense if the returns is 1st made to the depot and then to the mgf plant. The system wont allow me to do a returns with refernece to the invoice since it has been made from the depot to the plant. Also this will create a problem while doing A PGR. I will be grateful if you could comment on the same.
Thanks
Sachin

How can I put Service charge to receive money from customer in Sales Return

My company will receive the Restocking fee from customer when customer want to return the goods.
I create a Sales Return Document for sales return but I can't put the service charge to charge my customer in the sales return document.
If there is any possibile way to create billing document for return and AR in one billing document.

I can't put the service charge to charge my customer in the sales return document.
Why not ?? If you dont want to show the service charge in return sale order but to show only in credit memo, this can be achieved. Assign routine 24 in your pricing procedure against this service charge condition type.
G. Lakshmipathi

Third party returns from customer to vendor (Urgent)

Hi,
We have an urgent requirement regarding an issue with third party returns from customer.
The scenario required is as follows :
When the customer returns the goods in Third party proccess the goods should be directly returned to the vendor instead of receiving into our plant .
How can we map this bussiness proccess?
Currently the returns are handled as per the standard SAP proccess ie.,
Customer returns the goods> Return order is created>Return delivery created (PGR)>Credit memo created.
In this case we are receiving goods into our plant .

Hi Shrikant
1. If delivery of goods is the only issue then you can ask customer to make invoice with Invoice to your company address and Delivery address as the vendor address. Practically it is possible.
2. Then you can make corresponding entries in SAP and regularise it.
Thnx
Nilesh

Movement type 453 (Transfer posting to own stock from returns from customer

Hi all,
I have problem in goods movement type 453 (Transfer posting to own stock from returns from customer)
it picking from from profit center from in material master under sales:general/plant tab but we need picking from based on account assignment group in the material maser sales org.2.
Other movement types are picking from based on account assignment group only . for that what i can do please help me on this.
K.Satish

Hi,
In Co controlling are the automatic account assignment is only the default and it on the Priority.
if you think what is picked up from the mm is wrong.
the best way out will be to go with the substitution rule.
based on the movement type use the rule.
hope this is clear , assign points.
With regards
Krishna

Return of Goods from Customer to a Manufacturing Plant

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