Return order in free Goods

Dear Friends,
Got a situation, where I created a sales order using Free goods (Inclusive) Concept. For every 10 goods you get 2 free ( 8+2).
Delivery and billing is done. Customer returned the entire order. Then while creating return sales order with reference to standard order, only 8 goods are copied and 2 free goods are not copied.
In Copy controls VTAA (RE - OR), Item category TAN and TANN, I checked the box related to free goods return. Even then free goods are not triggered in the Return sales order.
Please let me know how to solve the issue.

Tryt to take return form the original Invoice itself.Please Specify the reason if you are not able to take Re from the actual Invoice.
Also you can check for the copy control settings in vtaf. for the relevant item category

Similar Messages

Return Order for Free Goods

Hi
We need to put Returns order for Free good items with reference to the Billing document number which has the free goods item category. We created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN ). When i create a Return order w.r to billing document no, free good item is copying with no price with item category "REN" instead "RENN" . Why "RENN" is not determining in return sales order?
Please help us on this
Anis

Hi Anis,
As I understand you've: "created on item category copying ( RENN ) and assigned to (RE) . We made copy control for Bill doc to return order and copy control for item category ( TANN to REN)".
So how will the system determine RENN if you've cnofigured TANN to REN in the copy controls?
You've to configure for TANN to RENN between F2 and RE.
Regards,
Raghu.

Return order for free goods item

Hello
I created a consignment fill up with free goods items
Now I want to make return order with reference to the consignment issue made as subsequent order form the consignment fill up order
I made return order but it returns all the free goods not depends on the return quantity that means if I made a condition record for the free goods that if the quantity more than 100 give 1 pc free for every 10 pcs and the order was 150 pcs with 5 pc free goods and I want to return 10 pcs the sytem should return only 1 pc as free goods return
The current setuation it returns the 10 pcs
Regards
Jacopo Frascois

Hello Friend,
As you are telling the issue, I think u should go to IMG> SD>basic function> free gods determination>Activate free goods determination.
There you need to activate the same free goods determination procedure at all required sales area level with document pricing procedure and customer pricing procedure.
Now you assign the same document pricing procedure for your return document as you have assigned in issue document. You do it in both sales document type in VOV8.
In one sentence go to VOV8 and there go to document type of consignment issue and return and there you will find one field document pricing procedure, and that should be same for both of them.

A problem with return order with free goods

Hello
I am working on ECC 6.0
I am facing a problem with the return order the case is I created an order of 1000 pc with inclusive free goods (w/o item generation) condition record that for every 10 pc over the 100 the customer will take 1 free pc
1 pc = 10 $
100 pcs = 900 $
120 = 1080 $
the problem when I am creating a return order with 30 pcs the system calculate the price as if there are free goods the system returns the 30 pcs with 270 $ instead of 180 $ and it should not calculate the free goods because the remaining items are 90 pcs that should not take a free goods discount
Regards
Jacopo Francios

hi ,
Such scenerios can be tackled by different pricing procedure in return scenerio.
See Pricing procedure Depends on sales area + customer pricing procedure + Document pricing procedure .
So for Return document type please maintain different pricing than the normal scenerio this will solve ur problem.
This is generally done also for tackling such scenerios.
Thanks & Regards

Getting error in return order as free goods are not copying

Hi
We are facing error as free goods are not copying in return orders,We have done upto the billing and creating return order with the reference of billing
Many Thanks
Rakesh Naveen

Hi,
Kindly check the copying control at IMG->Sales and Distribution->Basic Functions->Free Goods->Maintain Copying Control.
Thank You,
RB

Return Order WIth Free Goods

Dear friends,
Given below is a scenarion which needs suggestion.
Product " X " is billed to a customer with Free 10 + 2.
After 2 months he returns 6 nos of the same product.
Return Order is made with reference to earlier billing document.
( where the billing is done as 10 +2 )
When I enter 6 in the Return Order , the system should take
5 + 1 automatically .
Is it possible ?
If so , please send your suggestion in detail.
With regards,
K G Unni

Hi,
Your requirement is not clear
as per my understanding plz maintain the freegods masterdata as EXCLUSIVE.
Ex:10 + 2(same product or different)
and maintain another freegoods Master data with another
pricing procedure
which is inclusive
Ex:6 ( 5 + 1)
then assign this free goods pricing procedure
Sales area + Doc Pr.Proc+Cust Pri.Proc = Freegods Pricing Procedure(Assign freegoods pricing Procedure)
here we have different document pricing procedures for both
returns and the normal order.
This might be help full to you
Thanks & Regards,
mahesh

Return Order against Free Goods.

Dear All,
We have raised one Invoice with Free Goods (Item Category TANN), while creating return order, if we delete main line item i.e zero quantity line item then all lines of Free Goods (RENN) is deleting,
please advice us how we can take return against Free Goods.
Thanks
Prashant

HI,
As i understand you want to return the free goods which delivered through BOM material via sales order.
the behavior of the system you mentioned is because of item category determination for BOM materail. the main item with the zero quantity must be the higher level item.
to return this free goods you need to delet all line items from the return order and then manualy add the free goods item and change the item category to TANN.
Regards,

Return Item and Free goods check box in purchase order

Hi Guru:
I just got the question regarding the return item and free goods check box,my question is that if I check the free good check box,then the price of the matieral will be charged to zero,however,if I want to issue the return purchase order to the vendor,does I need to check the return box first and then issue the return order to the vendor? Then go to MIGO transaction to select the movement type 122 to return the goods,what's the whole precedure for returning the goods to the vendor,can anybody tell me,very appriated!

Hi,
Retun to vendor through have two types....
One is you have Po created, vendor send the item in that few items have rejected so you need to return the item to vendor......
here in MIGo chose returrn to vendor selce the PO numbere.... system automaticaly take the movent type 122....
sencond type is Retun PO..... In Po while creting the PO tick the return indication..
If you do the GR system will pick 161mopvent type.. ( GR returns)...
REgards
anand

Promotion number in the sales order for free goods promotion.

Hi,
I have a business scenario in which "Sales Orders are created" for the customers in SAP IS Retail System.(This is for helpdesk ordering). In most of the occasions, free goods promotion would be running. The free goods promotions(exclusive) are maintained using promotion module in IS Retail system(condition type NA00). In this situation, the promotion number is not getting populated in the sales order automatically. Is there any specific configuration required or any BADI needs to be activated?
Note: Free goods item is getting generated automatically in the sales order with item category TANN.
Can any one advice pls.
Thanks and Regards,
Selvakumar

Hi selva
1)Check in Change Promotion T.code - WAK2
in the item level Promotion announcement category(Ann column) - set indicator as F Promotion announcement
2)Check sales periods dates - Sales order from to TO it should be valid date
if not works, reply me i will give some more solutions
regards
Satish

Fields in Sales Order for Free Goods

Hi,
I have free goods item TANN in Sales Order.
But when we go Item --> Purchase Order Data Screen for that Free Goods Item, all the fields are greyed out. We can't access those fields.
We are using 'Your reference' field for some other purpose and we need to access that field.
Is there anyway that we can activate those fields in the screen for Free Goods Item?
Thanks!

Hi,
Generally it is not greyed out. Check with your abaper if they done some enhancement that the field should not be modified. Also check with T. Code SHD0 where you will find the list of fields which appear in T. Code VA01 indicating if they are suppressed,enabled,invisible. Also check if you are using a transaction variant for VA01 which does not allow you to modify these fields.
Please reward if helpful.
Thanks & Regards
Sadhu Kishore

Create sales order with free goods

Hi friends,
I want to create a new sales orer, whcih has some free goods,
I am new to this client, how can I know which materails are free goods,
please let me know in few steps, thank you.
thanks
madhu.
<REMOVED>
Message was edited by:
Yathish K

Thats means, I can create a std sales order and just by changing the item category to TANN, this item will become free item, how about payment terms, will they change automatically, How about fixed value date ..
what does fixed value date means ??
thank u
madhu
<REMOVED>
Message was edited by:
Yathish K

Sales Order for Free Goods

Dear All
We have a scenario where goods that are given for free to the charities need to be maintained in sales,however my client wants to treat charitable trust as Customer and they want to put a credit limit of 1000 SAR,so whenever the delivery of goods to the trust exceeds 1000 SAR system needs to block.
Please any body guide me in configuration for the above scenario.
Thanks
Malik

Hello Malik,
This is normally done in many industries. Companies will always want to control value of Free of Charge Deliveries. .
Normally they block the Free of Charge Sales Order with Delivery Block & authorized person removes the block.
Now coming to your requirement, you need the Free of Charge Sales Order credir checked for limit of 1000 SAR.
For this activate Credit Management by
1. go to VOV8 & select your Order Type & enter detials in fields - Check Credit limit & Credit Group.
2. go to VOV7 & select your Item Category & mark it Credit Active.
Now go to FD32 & set the Customers Credit LImit as 1000 SAR.
Now whenever you create the Sales Order, system will check Credit LImit (1000 SAR) & block the Order accordingly.
Alternatively you can also go for Z-Developement. With help of ABAPer, write a custom-code in User Exit - USER_EXIT_SAVE_DOCUMENT in program MV45AFZZ. Mentioned in the Exit that Sales Order should be blocked for Delivery & give authorization to a concerned person to remove the block.
Hope this helps.
Thanks,
Jignesh Mehta

Item partners for Ship-to-Party in Sales order for Free goods items.

Dear All
After Creation of Sales order, there are 4 line of items in which 2 line of items having same Ship-to-party (Chargeble and Free)and remaining two line items having different Ship-to-Party chargeble and free items.
We have tried to change the Item partners of Ship-to-party in chargeble item of the 3rd line item it is changing but in free item the item partners not updating.
Pl.advice
Venkatesh

Dear Venkates,
Kindly deactivate the check box Not Modifiable of the corresponding partner function by selecting Partner determination procedure - Partner Functions in procedure
Do this change if you have maintained partner proc. for sales document type or item category in
SPRO - Sales and Distr. - Basic Functions - Partner Determination
Hope this would solve you problem. If not kindly elablorate your problem.
Regard,
Sagar

Message no. V1475 while doing free goods return process

Hi Experts,
I am facing problem while creating Free Goods Return Order.
In return process, I want to create a return order with free goods quantity,it is not coming in the line item.
For Eg:
I created 1 Sales Order. Exclusive Order Qty. 10 + 1(free goods Qty.) -> PGI -> Billing done. Now while creating Return Order (RE) in VA01, system is giving error "Item category for item 000020 cannot be determined" and system not showing free goods quantity in the line Item.
I have done below configuration:
1 - Number Range of free Goods
2 - Maintain Condition Table For Free Goods
3 - Maintain Access Sequence For Free Goods
4 - Condition Type For Free Goods
5 - Pricing Procedures for free Goods
6 - Active Free Good Determination
7 - Determination of Item Category for free good Item and for return purpose i have done
Sales Doc.Type - RE + Item Usage- Blank + Item category -REN + Higher level of Item category- RENN
Pls guide me
Thanks & Regards,
Jyoti Shukla

Hi,
I resolved this free goods return order Issues
I have done below configuration:
1- Do Item category assignment for free goods return process in tcode VA01
Sales Doc type –RE+ Item Category Grp- NORM + Item Usage- FREE + Higher level Item category –REN+ Item category –RENN
2- Do Copy Control for return free goods purpose in tcode VTAF
Header : RE(Tgt)+F2(Source)
Item : REN+RENN(Copy requirements-303+Data T-153+Data T-104+Data T-004)
Schedule : Blank
3 - Now create return order with reference of billing doc., take order type RE so now will show free goods quantity in the line item.
Thanks & Regards,
Jyoti Shukla

Freed Goods not appearing in Returns Order

Hi Friends,
We are trying to configure the Free Goods scenario in our system. The free goods have been successfully configured for outbound sales orders. However, in case of returns, when we create a return order, the free good does not appear on the order.
How can we configure the returns orders for free goods.
Regards,
Abhishek

Hi,
Please also check whether you have done item category determinaiton for that Return order..
Retun order type + Item catergory group + Usage + Higher level item category + item category..
And also have a look into free goods record in VBN1 tcode..
Let us know how come your are creating return order without any reference. Please explain the senario..
regards
sankar
Edited by: sankar sankar on Jul 9, 2008 12:54 PM

Return order in free Goods

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