Return request / Credit for Returns & Internal Credit memo

Hi Gurus,
We managed a complete flow for return request with delivery.
The good issue is not done.
Even if the GI is not complete, I can create a Credit for Returns (RE).
But when I create the Internal Credit for Returns (IG), SAP displays error message "Goods issue has not been posted for the delivery".
Behavior is different according to the billing document type.
Thanks.
Stéphane

Hello,
The process of billing in case of return is perfect example of Copying control setting.
Credit for Returns (RE) --> As you are able to bill the Return after creating the delivery and without doing PGI, it is a order related billing.
Internal Credit for Returns (IG) --> Check whether for this document, it is order related billing or delivery relayed billing. If order related billing then there must be "Copying requirements" and this has been set in such a way that PGI has to be done first and then we can do the Billing.
Regards,
Sarthak

Similar Messages

Approval required for raising credit memo request and credit for returns.

hi experts,
In Standard SAP, credit memo request has a credit billing block. It has to be released by an authorised person. But for my client
it has to be approved by 4 persons. In case of returns, Credit for returns also needs to be approved by 4 persons.
Client wants Yes or No pop-up screen
The chart Showing Approval for Credit Memo from four users, if all four users approve u201CYesu201D Credit Memo can be issued. And it cannot be issued if any of the four users doesnu2019t approve for credit memo.
Credit Memo request
approval by USER1
approval by USER2
approval by USER3
approval by USER4
Credit Memo
Any idea or suggestion doing this please share...
your reply will be appreciated with points.
Thanks and regards,
-Jay

Hi,
In our project,we have a similar requirement.
For this,we have developed a "Z" table which has the fields as "Credit control area",Customer credit group from,customer credit group to,Refund value from,refund value to,Approval Levels(values like Cash colletion credit manager,Senior order sales manager etc....These values were maintained in Domain),First Approver,Additional Approver,Additional Approver and e-mail address for rejections.
The values for First,additional approvers will be fileld with position numbers which were created by HR team.
Based on the Sales value,a work item will be created in approver's mail box i.e. in SBWP T.Code.If no action has been taken,then an escalation is going to send to managers of these three approvers.This Heirarchy will be mainatined in HR module.
Please check with your ABAPer for developing this logic.
Regards,
Krishna.

Credit note, credit memo and credit for returns

All,
Can anyone explain to me the difference of the followong scenarios?
-Credit note
-Credit memo
-Credit for return
tia - Pablito

credit note and credit memo are same i.e when u pass the credit to the customer because of the excess amount u taken for example the high priced invoice, to balance it u create this type of document.
credit for returns is exclusively when you take back ur damaged goods for example u return the value of the goods to customer thru this type of document.
reward if helpful.
regards,
seshu.

Credit for returns and Memo

Hello every one,
For a return order, there is a credit for returns and a credit memo was invoiced with a zero amount value, how is it possiblewhat could be the issue? I have checked the copy controls from re<re, the pricing is maintained as customer reserve and billing quantity as A -order related.
Please comment!
Thanks

Check if some one re-priced the order and original pricing condition have been modified.
Thanks
Ramesh

VPRS cost copying different in Returns order and Credit for returns

Hi SAP Gurus,
we created returns order, returns delivery and Credit for Returns.But the VPRS cost copying in Credit for Returns different than Returns order.I have tested in DEV its working fine but in PRD its taking different. I compared copy contrls,condition settings and pricing procedure i didnt found any difference. where i need to check other than these areas.
Regards,
Nooka

Hi,
If if works in DEV then there is no problem with configuration.(Compare configuration of DEV with PRD).
Please check that all change request are moved correctly or not,speciallty related to your scenario.
Any enhancement change request are moved or not.(Because DEV and PRD are different clients. Some requests are client specific.)
Thanks,
Vrajesh
Edited by: Vrajesh G. Nayak on Jan 20, 2010 5:23 AM

FD33 Open sales value against credit for return

Dear Gurus,
In a particular situation, we had to cancel the sale of a customer for an entire month. Among list of all invoices, we had few cases where returns/PGRs were done and Credit For Returns were issued. All invoices without returns were easily cancelled and sales were reversed.
However, FD33 still shows Open Sales Value (with such open sales order against which returns were punched). Here, An attempt was made to cancel 'Credit for return' but its PGR was not allowed to be reversed because the stock was not there or reprocessed for any reason. Similar behavior was there for all such few returns.
Now, in order to raise a single order, we need to clear this open sales value.
Have your suggestions here please.
Regards.

Hi
However, FD33 still shows Open Sales Value (with such open sales order against which returns were punched).
For those orders against which returns were processed you are seeing open sales value. Right? Why those orders are open? If sale return as been processed then their status should be closed and if they are not required to process in future then reject them. If sale orders are open then there value would be there in FD33.
Moreover how did you know that this value is against those sale orders? Have you verified it with orders or is it just your idea? What is the value of this open sale order in FD33? Try to match it woth orders and identify which orders are causing this open sale order value.
Thank$

Credit for returns

Hi Experts,
We have created a delivery no. for employee returns. A billing doc was created ( credit for returns ) in VF01 for this delivery.
After 2 months, another billing doc was created for this delivery no. When we check the status of delivery no. it's 'being processed'. Is this the reason why we were able to create several billing docs for one delivery no. only? Kindly advise also why is it that the status of delivery no. is still open for processing. I thought that once a billing doc is created the delivery no will be completed.
Thanks,
Ellicec

Dear Ellicec
The Delivery doc. wil remain open till it is completely BILL. Multiple billing is very much possible out of one billing Doc. no., it depends upon your configuration. At ITEM category - Billing relevance and in copy Control i.e. VTFL in item level in VBRK/ VBRP field.
Apart from that YOU can also search SAP Notes on Billing Split
Thanks
Ashok

Return sales aftr credit for returns inv........

Hi !!!
Can any body suggest me in return sales proces after ret delv and credit for returns invoice
wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex inv to this return process) excise inv.
Regards,
Balu

> Hi !!!
> Can any body suggest me in return sales proces after ret delv and credit for returns invoice
> wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex inv to this return process) excise inv.
Normal sale Process
a) Sale Order
b) Delivery
c) Picking (if necessary)
d) Commercial Invoice
e) Excise Invoice
Returns
a) Create return order with reference to commercial inv
b) Create return delivery Movement type you can use 651 or 655
c) Generate Credit note
d) Do excise adjustments in J1IH
PLease awd points if resolved

Print Credit for returns Document through My report

Hi,
I have a credit note / debit note print zreport. This report is picking data from BKPF, BSEG tables. Also report are using logical data
DD - Customer Debit Note number like 500368 and DG - Customer Credit Note Number like 100506, that is printing through my report.
But user wants data for Credit for returns - RE & Warranty credit note - ZWCN, which is coming from VBRK table. Document number is like 90010446.
How can i print these number's through my report.
Note: - Logical Database Name : - BRF.. because it is standard, then how can i change in it.
Regards
Edited by: @ABAP@ on Jan 30, 2010 5:59 PM

Chained question series are not allowed.
Thread locked.

Credit for Returns showing different Net values...

Hi,
I used VF03 to see a billing document, it was a Credit for Returns and it had one line item. It showed the Net value as say 25000.00. I clicked that line item and then clicked the icon at the bottom "Item Pricing Condtn" and in the next screen under the "Conditions tab" , the net value shown is like 15676.00.
Why is the Net Value different from what was shown in the first screen ? What may be happening ? Any tips ?
And also the net value in the first screen then changes when you move back to the first screen !!
So everytime when you open the document in VF03 it shows 25000.00 and then when u return to that screen (after above mentioned steps) it shows the new value 15676.00.
thnks
Edited by: sdnuser1 sdnsurname on Sep 17, 2010 9:09 PM

Hi SDNuser,
Check if any routine is written for calculation of any condition type in pricing unde requirements, Altcalctype or Altcalcbaseval.
Also check if some logic has been implemented in User exit RV60AFZZ, for billing document pricing under forms:
USEREXIT_PRICING_PREPARE_TKOMK
USEREXIT_PRICING_PREPARE_TKOMP
Regards

Credit for returns document

Hi,
During returns process, we create returns sales order type ZRE which is thereby blocked for billing. Now when we remove the block from VA02 and then prepare the credit note RE via VF01, it gets created irrespective of the returns delivery and Post goods receipt.
Now my client's requirement is that they want to create the credit note with reference to the Sales returns document only but they want the Post goods receipt to be made mandatory so that with out creating returns delivery and posting the goods receipt credit note does not get created.
Please help me.

Dear Pavi ranjan,
If the business needs RE to be created with reference to the RETURNS ORDER , but it has to check for the PGR, then
its better to make the copy control from ORDER to DELIVERY and make RE a delivery related billing.
So that Credit memo wont be created without the PGR.
Now if the RE is created based on the return order and CREDIT NOTE RE should not be created without PGR, then it means that business doesnt want order related billing at all.
Please discuss with the business on this and revert back.
Thanks & Regards,
Hegal K Charles

Hi regarding Credit for returns

HI Gurus
I have finished the entire process of Retruns,i got the return for credit document number
after that what is the procedure if we give this to customer
then next time he is buying from company what is the procedure and how we will adjust the amount
where we will do that in F-32 , F-28 or va01 where to do that
Thanks in advance
Rajesh

Hi,
When you have issued a Credit note, it will show customer credit in FBL5N. You have to clear the customer line (Orginal Invoice debit to customer) with this credit note in F-32.
If you have already received the payment, then you adjust the credit for future supplies, which is normal procedure.
Thanks & regards,
R.Janakiraman

Difference betn credit memo n credit memo for returns

Hi,
What is difference betn credit memo n credit memo for returns?

Hi
CREDIT MEMO:
Suppose, you have chrged (Price) the customer more or you have charged the customer for say 10 pieces but you have send actually 8 pieces,for which customer has paid you.
In both the above scenarios, you need to pay back the excess amount paid by him.
To payback, we create a Billing document called Credit memo. In standard SAP, Billing Type G2 is created for Credit memo.
This Credit memo(G2) is created with reference to a Credit memo request (Sales document type) with Order type "CR".
This Credit memo Request (CR) is created either with reference to Sales order or Billing document.
Ofcourse, it can also be created with out any reference document also. In real time scenario, we normally create this Credit memo Request with reference to the Billing document (Invoice).
No Delivery takes place in this scenario while creating a Credit memo (G2).
CREDIT FOR RETURN
When goods are physically returned back by the customer due to some complaint, then we first, create a Return order(Order Type RE) with reference to either Sales order or Billing document. Normally, in real time scenarios, we refer the Billing document.
Return order can also be created with out any reference .
In situation like, suppose you had sent 10 pieces of certain material to the customer for which he has paid. But he found that 2 pieces are defective or damaged in transit. So he has returned it to you for which you need to create a Return order(RE).
From this Return order(RE) -
> Return Delivery is created -
> PGR.
As customer has returned the goods to you, then there are 2 options with you. Either you may send fresh stock ,which we normally call "Replacement" OR you may pay back the value for the returned goods.
If, we pay back, then we create a Credit memo for return, which called "Credit for Return" and in standard SAP represented by Billing Type (RE).
In standard system, this "Credit for Return(RE)" is ALWAYS created with reference to the "Return Order(RE)".
Even though, physical delivery takes place in return process, still the "Credit for return(RE)" is created with reference to the "Return order(RE)".
If, client requires it to be created from Return delivery then you need to establish necessary settings in customisation which has already beed discussed in this forum several times.
Hope, it is clear.
Regards

Credit for sales return

Dear All
while making Credit Memo for customer for the sales return from the customer, the credit memo is not posting in FI,
first we made credit document based on billing document (invoice) then delivery, PGI, and credit memo.
in the document flow its showing **credit for Return XXXX Blocked***
and when we check the processing status its showing "not posted in FI"
Please give the soluation for this, its very urgent
Thanks in advance

hello, friend.
what you are experiencing is not an error but standard SAP settings.
when you create a credit memo request or sales return, these documents are automatically blocked upon creation. the setting is done in VOV8, CR or RE document type (respectively). look in the field for 'Billing block' and you will see an entry for 'credit block' or similar value.
when this block is removed either through during creation VA01, in change mode VA02 or through V23, you can now process the creation of the credit memo using VF01. again, this billing type is automatically blocked during save because of settings in the billing type. you can check this using VOFA and choosing billing types G2 and RE (respectively again). you can see the billing block.
after saving the G2 or RE billing type, the next step is to have the authorized party check and release this to accounting. this is done for single documents using VF02, then clicking on the green flag or clicking the path Billing Document > Release to Accounting. for collective releases, use VFX3.
regards.

Cancellation Internal Credit memo is not posted into Accounting

Hello All,
We have a requirement where the cancellation internal credit memo is not posted into accounting. It is a inter company sales return process. After return delivery, client created the internal credit memo. But due to some problem they cancelled the internal credit memo. But now system is not posted the cancellation internal credit memo into accounting. I did my analysis and found that client is using same number range for internal credit memo and accounting document. When internal credit memo is created system is assign the same number range to accounting document because of external number range field is ticked in Fbn1 .But due to wrong number assignment in internal credit memo. So when they cancel the internal credit memo, this internal credit memo number range is coming within the accounting document number range.But client is insisting that anyhow the cancel inter credit memo should be posted to accounting.
I have tried a lot. but i could not reach out to any solution. Kindly help me on proving me a solution on this.
Regards
Soumendu

Dear Soumendu:
I had received this warning when the invoice was cleared. If you revert this process is possible to post the cancellation into accounting.
Please check the status of the invoice.
Regards
Antonio Martinez R.

Return request / Credit for Returns & Internal Credit memo

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