Return Sales
Hello Gurus,
When you create a return sales order, is it supposed to show the net value in negative?? If it does where do you control the same?
In the item category returns check is ON, but the value does not show in negative though account posting happens the right way.
credit customer account and debit sales revenue.
Could u tell me where we control it?
THanks and Regards,
Pavan P.
Hi,
When you post the accounting doc for returns,Then system will credit customer and debit sales which is normal SD bussiness process. Kindly tell us why you expect to have a negative value.
Regards,
RJR
Similar Messages
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ATP Check against customer stock for return Sale order
Hi Friends,
Pl.help in this.
1. Is it possible to configure ATP check against Customer stock in a Sale order/Return order/any other way? ( Actuallly, client wants to take back empty cylinders through return sale order by ATP check against the customer stock)
Regards,
ManiHi Mani ,
Are you taking cylinder as returable packing item or not?
ex- For soft drinks or beverages industry it pretty common , they use thel returnable package material type and more over why you want use return sales order for this?
Note- Just plz explain scenario to MM and PP People also as availability check with all combination
Hope it is helpful to you,
Regards
Venkat -
Returns sale order stock from returns to quality error
Dear All,
For FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
kindly give your suggestion for this error.
Regards,
sakthivelFor FG Material we have activated Inspection Type '06' - Returns from Customer Inspection and Inspection Plan with Usage 'Goods Issue 06' also created.
SAP has returns set up to create 06 inspection lots. These are not stock relevant. In this case the inventory goes into the return stock category and another move must be done to move the material to unrestricted or blocked as needed it will not allow to move to QI
If the material should go into QI stock and be under QI control, then config must be changed to use the 05 inspection type instead of 06.
We create return sale order material comes in returns and we need Inspection lot with '06'. so in MB1B using mvt type 457 trying to move stocks from returns to quality but system is not allowing to transfer stock it gives error Change Inspection stock in QM only.
In SPRO SD schedule line category for returns(DN) change movement type to 655 and make relevant settings for QM movement types.
Check below relevant thread for more information
sales return
Cheers
KK -
Deletion of Returns Sales Order
Hi Guru's
I have created one return sales order with reference to one invoice and after that with reference to that returns sales order i have created credit invoice.
Now my query is that can i delete the returns sales order?
If yes please let me know the detailed process...
Regards,
BhadraYes, we can cancel-Credit memo.
Check Cancell.billing type field in Cancellation section of your Billing Doc type (tcode VOFA) for your Credit memo.
Coming on to your requirement.
That means you need to cancel credit memo succeeding to this return order.
In doc flow overview for your return order, check what are the succeeding doc attached to it.
Cancel or reverse all the subsequent doc to the return order.
Use VF02 and in menu bar look of Cancel option and select and process.
Then try to put reasons for rejects (if reference of this return order is needed in future) or delete Return order (if by mistake its created). I would suggest former as you have subsequent Billing doc to it.
Regards
JP -
Billing document should not be cancelled after creating return sales order
Hi All,
Billing document should not be cancelled after creating return sales order with reference to billing document. Please suggest configuration settings on the same.
Sudheer.Hi,
In SAP, when the sub-sequent document is existing , we can not cancel the preceeding document. Therefore if you want to cancel the billing document you need to calcel the documents which are created with reference to that.
Check and confirm.
Regards,
Ravi Duggirala -
How to Restrict Return Sales Order with reference to a cancelled invoice
SAP Standard is allowing to create Return Sales Order with reference to a cancelled invoice which practically should not be allowed.
Has any body worked on this problem and what could be the possible solutions so that return sales orders can not be created against a cancelled invoice.
Kindly share your possible solutions.Hi Standard Process will not allow to create a Sales Order With Cancelled invoice,
Kindly go through at Copy Controls
T.CODE:VTAF
in that some body might have maintained between S1 invoice to RE Sales Document.
Remove the settings then u will be not able to create Sales Order w.r.t to Cancelled Document.
Rewards if Usefull
B.Shyam Sunder
SAP SD Consultant -
Can we create Return Sales Order with Ref to Delivery
Dear Friends,
Can we create a Return sales order (RE) with reference to Delivery (LF)?
If yes,how?
If not,why?
Regards,
ShrikantHi there,
As per the standard process we donot refer RE with LF. 1 reason may be coz for returns order, we need to copy pricing either from OR or F2. Coz in LF pricing is not copied from OR. If you check the copy control from OR to LF in VTLA, at item level, you will not have any control for pricing type.
In most of the cases we refer returns to F2 sothat it will be easy to raise a credit memo to refund the customer. This is also because not all items in the order are delivered & invoiced (in partial delivery scenarios when all items are not confirmed)
Regards,
Sivanand -
Not able to Create Credit Memo During Return Sales Order
Hi Guru's,
Need your help in the below problem:-
While Creating Return Sales Order it give us Order No with delivery no. and then finally I am able to do VL02N where I did Post Good Return sucessfully and also check using MB51 that goods got return.
But when we try to create Credit Memo using VF01 I got the below message in log.
Error Log
0060000799 000000 "Create billing document" not allowed (User Status LKD, object VB0060000799000000)
LongText
Technical data ))))))))
I have checked all copy control including Iteam Category etc etc all are in place.
Looking for your help.
Thanks
Best Regards
Bidhan KonarThanks Krishna,
Thanks for the solution. Find below the steps which i follow:-
Go to Tcode VA02, Use the sale order reference and execute. From top menu bar, click on "Goto -- Header -- Status. Then again click on "Object Status" and when check I find that lock is there:- A radio button checked at -- 10 LKD Locked and change it to
--20 REL Released and SAVE. Finally working.
Thanks
BR
Bidhan
Edited by: Bidhan Konar on Jun 3, 2010 8:35 PM -
Return Sales order from PM notification
Hi,
While creating a return sales order for a equipment which has service item from PM service notification . System is showing an error message while saving service notification instead of careting a return sales order. The error message as follows.
u201C
Repair item have to be assign to Main itemu201D V2094
We have equipment Master data for this main item also maintained equipment BOM. We checked alll our config as per SAP note for this message number. Every thing looks like is OK. But We are not sure what could be the reason u201C
Please help
ThanksHi
We got the solution. There was a SD configure error for item category determination for main and sub item. That was reason why the system was not abel determine main item and sub item
Thanks -
Free Goods Flow in Return Sales Order
Dear Experts,
I have a question that is how to make the free good item(TANN in order and RENN in returns) flow automatically in the return sales order along with the REN items. Does it involve item category proposal in copy control for billing document to sales document.
Presently free item of preceeding billing document is not getting copied to my return order. Please inform us the config steps for the same.
Thanks in Advance,
Regards
SriniHi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad -
Free of goods should come automatically back when creates return sales order
Dear sd experts
I Know one thing that free goods wont come back ,, for ex when we create return sales order free goods wont come bz in VTAF copy requirement 302
it means dont copy free goods
Now i went VOV7--- for item category TANN-- i have maintained billing relevance A it means free goods items will come in to billing
now when i am creating return sales order with reference to billing Free goods are not coming
My doubt is suppose if my clinte asks free goods will come automatically when creates returns how to do it ?Hi Ali,
I just checked and understand in the below way:
When I Do the PGI system is posting say 50 USD to COGS. But, when I do the Invoice ( 100 USD is credited to sales account and 100 is debited to discount account) So at the end 100 is getting Nullified. But, when we see P&L account you will COGS of 50 USD.
I checked along with my FI consultant and she confirmed that its posting as per expected way only.
Let me know if you need more details here.
Regards, Sai Krishna. -
FREE GOODS DETERMINATION IN RETURN SALES ORDER
Hello SD experts,
When i am creating return sales order with reference to original invoice document, system copies only the main item,however it is not copying the Free Goods item even though it is displaying both the line items while adopting through option 'line items' in VA01.
I would like to request you, what system setting i need to do, so that it considers the free goods item too while adopting / copying from invoice document along with main item.
Any help for the above said regard is highly appreciable.
Thanks and Regards,
VishwanathHi,
This scenario is not supported by standard SAP.Please go through the OSS notes--549505 or go through the link given below
[Constraints in Free Goods|http://help.sap.com/saphelp_47x200/helpdata/en/dd/55fa4e545a11d1a7020000e829fd11/frameset.htm]
You may need to go for a Z development to meet your criteria.
Regards,
Phani Prasad -
Pro Rata Free Goods in Return Sales Order
Hi,
I would like to know if the system can automatically propose the Free Goods in the return sales order when created with reference to the billing document.
The Billing Document has a
Main Line Item -- 100
Free Goods -- 10
and when a returns sales order is created with reference to the above billling document, the system displays both the above line items in the returns order and if the customer is returning only 50 the requirement is the system must automatically propose 5 free goods once the mail line item quantity is changed by the user.
Regards
PJ.Kindly let us know how you are giving free goods manually or you are using MATERIAL INCLUSIVE OR EXCLUSIVE
If you are doing it manually then in return order it will not determine it
If you are using MATERIAL INCLUSIVE OR EXCLUSIVE then it should determine automatically
*Free goods - In SAP there are two types Exclusive and Inclusive.*
Exclusive - Buy 100 and get 10 free. This means you have to buy minimum 100 pieces then on that you will get 10 piece absolutely free.
Inclusive - Buy 100 get 10 free. In this case it means you are paying for only 90 item and the other 10 item is absolutely free.
Configuration:
IMG - Sales & Distribution - Basic Functions - Free Goods - condition technique for free goods -
1. create the condition table.
2. maintain access sequence and assign the condition table to the access sequence.
3. maintain condition type and assign the access sequence to the condition type.
4. maintain the procedure for free goods and assign the condition type to the free goods procedure.
5. Activate free goods determination. In this enter sales org., dis channel, division , docu pri pro, cust pri pro and the free goods procedure.
6. now go to VBN1 - create free goods determination. Select your condition type, key combination and enter. Here you enter sales org, dis channel, customer no., Valid from and Valid to dates. Then you first select whether it is exclusive or inclusive free goods determination. By default it will be inclusive if you click on exclusive it will become exclusive and on top it will display inclusive. Here you enter minimum quantity for free goods and from what order quantity the number of free goods. You can control the delivery also in the second last column(free goods delivery control).
Save the record. Go to VA01 create the sales order , enter the item and the minimum quantity for free goods to be applicable and observe the results.
Edited by: Vishal J on Nov 24, 2010 1:10 PM -
Condition Type to be excluded whil creating Return sales Order from invoice
Hi Frnds,
I have the following requirement.
Sales order order is created and its delivered and invoiced too. This sales order has some freight pricing condition types (RCD1, RCD2...)included since its shipped to customer.
When the customer wants to return the goods, there is a return sales order is created with reference to the invoice created above. Now, the RCD1 and RCD2... should not get copied to return sales order.
How do i achieve this? Please let me know any user exit, BAdi or Enhancement spot where i can add code to avoide these condition types from being picked up.
SAP system is ECC 6.0
Regards.,
Karthick CIt can be achieved by implementing a custom requirement routine. If you go to the the transaction VOFM, you will find "requirement" in MENU. You select 'Pricing' on drilling-down it. Following document may help you in creating requirement routine..
http://saptechsolutions.com/pdf/VOFMCopyRequirementRoutines.pdf
All requirement routines has similar pattern of writing... Your code may look like as follows:
FORM KOBED_901.
sy-subrc = 4. "By deault condition is false.
If NOT XKOMK-AUART = 'RE'. "RE is returing order type.
sy-subrc = 0. "This means For other than returning orders all others condition is true.
endif.
ENDFORM
Once you activate routine, ask functional consultant to attach this to the Condition RCD1 and RCD2. Then, You'll not get RCD1 and RCD2 for Return sales Order.
Please check and confirm and revert back if you want further details..
Edited by: Pikle Audumbar on Oct 17, 2009 1:09 AM -
RENN item not flowing in return sales order automatically
Hi all,
When i add RENN in item category proposal for copy control of billing doc to sales doc(YDRE to YDF2) where YDRE is return and YDF2 is outbound billing. So when I create a return order with reference to invoice will the free good item flow automatically in the return sales order or is there any other configuration???Hi Avishek,
Check your item category assignment first that renn is properly assigned to your
Order type u2013 item category group u2013 usage u2013 item category at higher level.
You can do this from the path
IMG u2013 sales and distribution u2013 sales u2013 sales documents u2013 sales document item u2013 assign item category.
Do this setting first then go copying control with the following path.
IMG u2013 sales and distribution u2013 sales u2013 Maintain copy control for sales document.
Search for your sales document type YDRE from billing document YDF2.
Go to the item level and search for item category used in billing document.
Go to the detail of that item category you will find item category proposal.
Write down over there RENN.
Now try to create the return sales order it will happen.
This setting you have to do so that it will automatically determine in sales order.
Regards
Raj. -
TANN item category item not picking for return sales order
Hi all,
I have a question regarding TANN item category. This TANN item category item is not picking for return sales order type. As far as i know RENN is the free goods for return sales order. Can you please clarify the above question furtherHi
If you are making return order by copying sales order then please see this procedure also.
Try to check in the copy control also.
Go to the following path IMG u2013 Sales and Distribution u2013 Sales u2013 Maintain Copy control for sales documents. (Tcode VTAA)
Select copying control : sales document to sales document.
Search your return delivery order from the reference sales document type.
Then select the item from the left side Colum.
Go and find out TANN item category and click on detail.
Check out Item Cat proposal. If it is empty then type your RENN condition type over here.
Now try to create the return sales order it might work.
Raj.
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