Returnable material to customer place..?

Hi gurus
Can anybody explain me , how we can send a material to customer place to do the service work from my company.
From my client place i m sending some materials like drilling machine, grinding m/c..etc to customer place .
In SAP how we can show the materials moved to customer place, and how to keep the tracking of materials in cuatomer place..
What are all T.code used for this process..
Pls send me ..
thanks
sap-mm

Hi,
You have move the drilling machine and other machine to the customer place in 542 movement just like subcontracting.
but you these machines are maintained as ASSETS .
create a material master with material no & description for the machines.
use MB1B transfer posting.
G.Ganesh Kumar

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Vendor Consignment - Returned material from customer directly to consignmen

Hi,
I'm working with a consignment vendor process. I'd like to know how should I manage the return from my costumer. I'd like to move this returned material directly to my vendor consignment.
Is it possible? How can I do it? How affects it to the consignment settlement?
Points will be given
Thanks in advance

Hi Roger,
We have 2 type of consignment process in SAP.
1. Vendor consignment (MM process) & 2. Consignment with customer.(SD process)
If the Customer is returning the item (or consignment item). ... it will be process as normal process...like goods receipt in to inspection ... if it is ok... then again we can move to Consignment ( with customer)...in seperate transaction.
Hope this is clear.
REgards
Anand

How to issue the non stock material to the customer place through delivery?

Dear All,
I have created a service order with one operation,and for executing the operation i need one spares material which should be sent to the customer place.So i put that as non stock item in the line item of the order.
Result : It Creates PR with account assignment and with reference to the PR i craeate a PO with the same account assignment order.
Now when i take MIGO against the PO,it is directly consumed to the order,wherein i have to send that material to the customer place and then consume.
How can i handle this process.
Regards,
Venugopal

Hi,
The material which u sending to Customer place mark those item as return in Purchase order and then do Goods movement by 161. If that material is non val. then No Accounting will generate.
Vikramraj

No valuation for customer returns material

HI,
when goods receipt is done for the returns and repair process thare should be no valuation done for the material returned by the customer as the material is a returnable material to the customer.
how to track this in SAP.
REGARDS,
RAJESH KUMAR RAJU,
9986085455

You cannot use the same material (the material that has been billed) in returns order because if you do not want the material to be valuated then you have the material type as UNBW.
Hence create a new material with material type UNBW and use this materia in the sale order.
Regards,
GSL.

Tcode to know the status of returnable material that is returned to the cus

Hi everyone,
My question: Suppose, I have transferred a returnable material to the customer through a movement type 452. Now I want to check if the material has gone to the customer. Though with Tcode MMBE gives us an overview of the stock situation of the returnable material, it does not clarify whether the material is in the hands of the customer.
Is there any Tcode by which we can see the material that is returned to the customer?
Thanks

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2 from dba_synonyms s,dba_objects o
3 where s.table_name = o.object_name
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S_OWNER    SYNONYM_NAME         OBJECT_TYP OBJECT_NAME          OWNER
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BI         COUNTRIES            TABLE      COUNTRIES            SHEdited by: jeneesh on Sep 22, 2012 3:11 PM
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Return material from cost center

Dear All,
Return material from cost center:- xx, Material:- yyy qty z Pc in inventory. create sales order for delivery.
They are materiel in prototype in R&D for customer loan
What is the Process that has to be follows in SAP for this can some explain.
sapuser

hi
is it possible do more description
regards
R.T

Return Material To vendor- Delivery address

Hi Friends,
When i create a PO for return material to the vendor with return flag on item level, In the Delivery tab of item details, I found the delivery address is my plant address instead of Vendor address. is that correct, why it displays plant address ?.
Is that because of Plant which i mentioned in the item level of PO?. How can i see vendor address in delivery tab?.
Thanks

Hi,
Please do the following things in the system:
That's right, you should create a customer master data with the supplier's name and address in the system, just like the normal customers;
Assign the customer number to the vendor master data, go to "Control" view in the general data, you can find the field named "Customer", input the number you created;
In addition, because the delivery note belongs to shipping process, you have to extend the material master data to sales views.
After these, you can start your operation of return delivery note now.
Good luck
Tao

Sales Return Material document COGS Posting

Hi,
We have a scenario for Sales Return where the client requirement is to Cr the COGS account with same value as used in Sales Invoice.
Month 1 , Material Std Price is 10$
While posting GI in Sales Order entry is
Cr Stock A/C 10$
Dr COGS a/c 10$
Now Return is posted in Month 2 , Material Std Price is 15$
Requirement is to Post
Dr Stock A/C 15$
Dr COGS a/c 10$
Dr Difference a/c 5$
Where as Std SAP Posts Cr of 15$ to COGS only,
Pls suggest any clue / userexit / badi
Regards
vdheeraj

Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
Any suggestion how to follow the steps in SAP. Your help will be very useful.

Re-Issue Sales Return Material

Hi,
Can anyone help me to address the following scenario in SAP B one.
I have Finished Item say "A". the customer returns this item after few days. For this i have to enter the Sales Return document which is standard functionality.
This return FG item will be reused in Bill of Material of "A" with other raw material.
Since same Item "A" will not be allowed as child item in the BOM i have created new Item called as " A   Ret" and added Sales return for this item and stock taken in Return warehouse.
for this return item i have the price which is mentioned in the Return document.
if i create production order as shown below
Parent :   -
Item A
Child: -
Item A   Ret
Child: -
RM1
Child: -
RM2
In this case to produce the Item A again i require to consider only the cost of the raw material added and not the "Item A Ret" since this item is already produce and reused in the production.
can anyone help to manage since in standard Production module it is considering cost for the Return item also which is having major impact on the cost for the Item A.
we are stuck with the entries for this scenario can anyone help please

Hi Deepak,
Thanks for your inputs.
we are implementing in pharma company. As per your suggestion the product which we are taking in as Return material is say for example a tablet which i cannot take in as dissamble production order which is not posssible.
So a thought to enter as separate item. I know this will affect inventory. ANy suggestion for this.
Because after tatking this as return item we have to book Incoming Excise invoice and then Credit memo to adjust the customer balance.
Any suggestion how to follow the steps in SAP. Your help will be very useful.

Quality inspected stock for the sales return material

Hi,
For the very first time I'm working on Reworking order type. There was a material from customer return. My client want to reprocess it. So for the testing purpose in quality, I activated inspection type 06 (Inspection for returns from customer) for the material and transferred it to QI. Then I created a manual inspection lot and made defects recording and usage decision as Rejected. Now my question is where will the stock go after usage decision?
Hoping for quick replies.
Thanks & Regards,
Praveen

hi,
655 is for returns direct to QI stck. lot may be either 05 or 06 type.
if u want than as i already suggest you assign 05 type against return order type in Configuration (SPRO).
Quality management-> Quality Inspection -> Quality Inspection -> Inspection lot Creation> Inspection at shipping-->Define inspection lot origin to delivery type.
Regards
Edited by: D GURU on Jan 3, 2012 8:08 AM

Return Material

Hi MM Gurus,
I am working on a trading Client. I have one scenario to discuss regarding the Retrurn material from the customer.
Sometimes the material is returned from the customer. Now the warranty check will happen in the plant with the vendor from where it was procured because this warranty is the warranty period of the vendor only.
Now there are two cases will happen
1) Repair
2)Replacement
If the material is not in warranty then the vendor will Repair/Replace it with charges.
If the material is warranty then the vendor will Repair/Replace it without any charges.
How this material will be sent to the vendor?
How to handle this scenario??
Is this scenario is possible in MM Core module only??
Please give a solution with explanation.
Points will be awarded.

Hi,
First of all to track the stock of materials returned back by customers, you should have a separate Storage Location as "Returns Store"
Now follow the below procedure to get back the material stock from customer;
1. VA01 - Create Returns order w/o reference
2. VL01N - Create Delivery and do PGR (Stock will get received in "Returns" Stock of Customer, view in MMBE)
3. MIGO - Transfer Posting > Others (Transfer stock of materials from Returns to Un-restricted if to be used by your organization or
Blocked Stock if to be returned to vendor as per requirement)
Use following Movement Types;
453 Transfer posting to own stock from returns from customer OR
459 Stock transfer returns to blocked
At this stage following A/c Entry will get generated;
Stock A/c - Dr
COGS A/c - Cr
4. VF01 - Create Credit Memo w.r.t. Delivery Document
A/c Entry generated will be;
Customer A/c - Cr
Sales Revenue - Dr
Now follow the below procedure to return back the material stock to vendor;
1. ME21N - Create a Returns PO (Activate "Returns" indicator for PO line item)
2. MIGO - Goods Receipt > Purchase Order (Returns PO) (Here system will hit Mvmt type "161" and you can also select Blocked stock from
where you want to return the stock to vendor)
Accounting Entry generated will be;
Stock A/c - Cr
GR/IR Clearing - Dr
3. MIRO - Credit memo w.r.t. Returns PO
Accounting Entry generated will be;
Vendor A/c - Dr
GR/IR Clearing - Cr

Returnable Material from Vendor

Hi,
We are planning to implement Returnable Material from Vendor.
The process we would like to follow is that we issue certain pallets to the vendor who would provide the RM's on the pallet. The pallets would be valuated on the Company code. We would like to track the number of pallets being issued to the vendor and also the number of pallets currently at the vendor at any point of time.
The following are my doubts:
1. How do we configure this process in SAP?
2. What are the Master Data changes that need to be done? (Vendor Master, Customer Master and Material Master)
3. How do we issue the Pallets to the vendor?
4. How do we GR the Pallets?
5. Should we treat the pallets as a special Material?
6. How to track the Pallets?
7. Can we implement WM for tracking pallets?(like can we use Storage Unit Management to track pallets)
8. If my RM stores is WM managed how do i capture the above information?
Please suggest.
Regards,
Srikanth

Hi,
Create Pallets material as a material Type LEIH...
Now create PO for your RM's...
Do GRN for above PO ...In the GRN RM material will come in the GRN...Now you click on transport equipment button (last button) , just below the item grid table...
It will take 501 + M mvt...
Here you enter your pallet material and do the GRN.....check in MMBE, tracking will be done here...it wil show you the stock in sepearte line item...
Now return the pallet to the vendor by 502 + M mvt ....
Utsav
Edited by: Utsav.agra on Sep 29, 2009 9:14 AM

Sales Return Received form customer

Hi SAP Friends,
As Sales Return Received form customer,I want This customer invoice Booking in SAP through Different type.
There are 3 cases as below-:
1)       Rejection material can be Rework then this invoice booking in SAP order Type **** RETURN order , Assign Gl A/C seprate and Clearing A/C seprate.
2)       Rejection material cannot Rework then this invoice booking in SAP order Type **** NoTreturn order , Assign GL A/C Seprate and Clearing A/C seprate
3)       Material Recd from Customer against Waramty Claim then this invoice Booking in SAP Order type ***** WReturn order Assign GL A/c Seprate and Clearing A/C seprate.
How can I map these.
Please Reply.
Regards,
Chandra

Hello Chandra,
You can also do this through one order Type Return.
Just maintain three different condition types referring to your scenario
1. Rework
2. No Repair
3. Under warranty.
In V/08 Pricing procedure.Assign these condition types with three diff account keys.
in VKOA account determination--assign these account keys with different G/L Accounts.
For case under warranty Just change item category.
For reporting Purpose you can create 3 different order reasons reffering to your case and segregate accordingly.
However if you want three different order types, then create 3 different pricing procedure having one condition type reffering to your case like
1. ZRET(Return & Rework)
2nd pricing procedure should have ZNRE( No Return)
3rd pric proc should have ZWAR( Order under warranty).
Assign condition types with diff account keys and then further with Diff G/L Accounts.
Revert for further clarification.
Regards
Amit

To modify the price of the returned material

Hello everybody!
Please, help me, to find the ways of solution of such a problem.
Our consultants are not satisfied that, how the cost of material is determined at a return from a buyer. They offer either creation of document of arrival of material on recurrent delivery on the flow of documents to determine the initial document of the sale price of material. From that place to take the cost of a material and to put in the document of material at a return. It means that the cost of return coincided with the cost of vacation.
Prompt me, is it possible to realize? And if yes, by what UserExit or something similar?
Thanks in advance.

I want to specify a question, hope, it will increase my chances on the receipt of answer.
During "Post Goods Receipt" by VL02N next BADI's are executed:
LE_SHP_GOODSMOVEMENT
ATP_PUBLISH_RESULTS
MB_QUAN_CHECK_BADI
MB_CHECK_LINE_BADI
CKML_UPDATE
CKML_REVAL_CONS
CKML_MGV_EXIT
FI_LIMIT_PROCESS
AC_QUANTITY_GET
FMRE_BUS_PROCESS
EXIT_XFMPR1_001
MB_DOCUMENT_BADI
MB_DOC_BADI_INTERNAL
DELIVERY_PUBLISH
What from them is it possible to change the cost (price) of the returned material in?
Thanks in advance.

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Hi,
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Returnable material to customer place..?

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