Returned from customer
Hi
some of the goods what we sent r returned from the customer.then we received the goods,did PGR with 655 mvt type.
then quantity has to update in the qulaity.
for this what is the process.
any SPRO settings needed explain
thanks in advance
Hi,
If you ask any MM guy, they shuld be able to tell you , how to move materials moved through 655 to unrestricted stock
Similar Messages
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Third party returns from customer to vendor (Urgent)
Hi,
We have an urgent requirement regarding an issue with third party returns from customer.
The scenario required is as follows :
When the customer returns the goods in Third party proccess the goods should be directly returned to the vendor instead of receiving into our plant .
How can we map this bussiness proccess?
Currently the returns are handled as per the standard SAP proccess ie.,
Customer returns the goods> Return order is created>Return delivery created (PGR)>Credit memo created.
In this case we are receiving goods into our plant .Hi Shrikant
1. If delivery of goods is the only issue then you can ask customer to make invoice with Invoice to your company address and Delivery address as the vendor address. Practically it is possible.
2. Then you can make corresponding entries in SAP and regularise it.
Thnx
Nilesh -
Movement type 453 (Transfer posting to own stock from returns from customer
Hi all,
I have problem in goods movement type 453 (Transfer posting to own stock from returns from customer)
it picking from from profit center from in material master under sales:general/plant tab but we need picking from based on account assignment group in the material maser sales org.2.
Other movement types are picking from based on account assignment group only . for that what i can do please help me on this.
K.SatishHi,
In Co controlling are the automatic account assignment is only the default and it on the Priority.
if you think what is picked up from the mm is wrong.
the best way out will be to go with the substitution rule.
based on the movement type use the rule.
hope this is clear , assign points.
With regards
Krishna -
Can I know what is the process for us to do Good Return from customer?
Can I know what is the process for us to do Good Return from customer?
hi
this ques need to be posted in sd forum..
to answer this u can use order type RE to create Return order and then u can do the goods receipt..
or u can use the process mentioned in first reply.
regards
CMM -
Stock relevant inspection lot with return from customer
Dear Gurus,
What settings should I make so that when I make a sales order return from customer, I get a stock relevant inspection lot. What is available for me now is these 2 options:
1. To activate insp. type 06, and upon return, the stock will fall in the returns logic in the storage location, and an inspection lot will be created, but it is not stock relevant.
2. To activate insp. type 05, the stock will fall in the returns logic in the storage location, after that transfer from return to quality using mvt type 457, upon this transfer a stock relevant inp. lot is created.
Both solutions are not suitable for me because for the first option I do not have a stock relevant inp. lot, and for the second option, I loose the refernce to which customer this lot is relevant, and this information is very important for the process.
Regards,
MaXHi MaX,
Well I would suggest to with 1st method as this is standard practice.
No doubt you can have option to inward the material for customer returns directly in to quality inspection also. Follow the following steps.
1. Assign inspection type 05 in material master
2. Deactivate inspection type 06
3. Go To transaction VOV6
4. Double click on appropriate schedule line category that you are using for your return process
5. Change movement type there to 655. i.e. returns to quality inspection stock
6. Run a cycle. As a result of this stock will be posted to QI with stock relevant inspection lot
7. You can record results and post stock with UD as in normal case of GR.
8. Do not forget to check the effect of accounting and controlling document for this movement with your FI consultant.
Regards,
Anand Rao -
Hello everyone,
I had an issue regarding performing quality check upon returing delivery. Let me explain the situation.
My sales happen from Plant 2 (it is not the manufacturing plant or the plant wher QC happens) Manufacturing and QC happens in Plant 1. Upon return from customer, The return material arrives at Plant2. No QC takes place here. The returned material is transported back to Plant 1 where QC takes place and finally UD takes place
Am finding it hard to map this scenario. Coz, if i have the corresponding inspection type(06:Inspection for returns from customer) in plant 2 then inspection lot is generated in plant2. Whereas no inspection takes place here but in plant1.
So please suggest a solution to this.
Any help would be appreciated.
Sincerely,
AjiHello There,
Thank you for your replies but still the issue cant be resolved as such. I cannot have Delivery at Plant1 because actually delivery is happening at plant 2(Distribution Plant) and accordingly return delivery is also occuring here. So this solution is not feasible.
Sujith I agree, you can create a manual inspection lot upon return. But since QC is not performed where Return delivery is actually taking place, there is no point raising an inspection lot at that plant. Moreover upon return, the quantity goes to "Return" Stock. This has then to be trasferred to the manufacturing plant/QC plant. So what i do is, to transfer the material to return stock of the QC plant. Here, how can i raise a inspection lot for qty which has been stock transferred ( to "Return stocK") in the QC plant?
Any suggestion is greatly appreciated.
Sincerely,
Aji -
Return from customer to unrestricted stock
Dear Expert,
is there is a way to make the return from the customer from return order to be back to unrestricted stockHi,
No, you can't make the return from customer to the unrestricted stock directly! At least the returned stock must go to the return stock, this is the standard process. After confirmation with quality departement, you can decide the returned stock goes to unrestricted stock, block stock or srcap directly! That's it!
Good day
Tao -
How to create COGSuFF0Cwhen goods was returned from customer
Hi,
goods which deliveried from nonvaluated sales order stock was returned from customer and reduce revenue and AR.
so, we need do following process:
create returned sales order〉delivery note and goods receipted-〉billing
the goods can be receipted in sales order stock ,and can be invoiced .
but how to create COGS with returened sales order for nonvaluated sales order stock?Hi
T-CODE :MR21 ,It is used to change the standard price ,we are in the environment that make to order with nonvaluated sales order stock ,so donu2019t need do standard coting .
I konw : With a nonvaluated sales order stock, inventory changes are not reflected in Financial Accounting. The sales order stock is settled to Financial Accounting only after results analysis and settlement of the calculated values (results analysis data) .
for normal process , if billing was created ,then do results analysis and settlement of the calculated values ,COGS will be post in financial accounting
for returen prcoess :
1. created returen sales order and referenced origin billing document.
2. create delivery note and goods receipted in sales order stock which was deliveried to customer stock
3. create billing document and revenue posted in financial accounting
4. do results analysis with returen sales order ,the system show error message: W KJ 816 No object was selected
when used the orign sales order to do results analysis ,but without any change to save !
how to post COGS in financial accounting ,when goods was return from cusromer in the environment that make to order with nonvaluated sales order stock ? -
Return from customer movement type
Hello,
We use in our system 653 mov.type when we return goods from customer.
Usually we create the return order with reference to the original customer order and the original customer order is MTO (make to order) . When posting the 653 mov.type the system take the cost of the material (VPRS) from moving average price of unrestricted stock.
My question is : in cases that my return customer order is with reference to original customer order, is it possible to configure a movement type (or other way) that the system will take the cost from the original customer order and not from the cost in unrestricted stock and in advance it will affect the moving average price ??
I will try to explain by an example:
I have in stock 10 pieces each for 5 $,
My return order has 4 pieces that has cost of 8 $ in the original customer order.
The system behavior today after returning the stock with 653 mov type:
I have 14 pieces with cost of 5 $ - no change in moving average price and VPRS cost for profitability analysis is 5 $
The desirable behavior according to my expectations:
I will have 14 pieces with cost of (50+32)/14=5.8 u2013 the moving average will change according to cost in original customer order 8 $ and VPRS cost for profitability analysis is 8$.
I hope I made my self clear enough
Regards
IditHello Kishore,
Thanks for your answer.
I can understand the idea that MAP changes only in case of Purchase of material not at time of sales returns.
But I want to give you a case that causes problems in our view:
Most of my sale cases are MTO, that means that I buy for order and therefore my MAP will not be affect.
Example: my MAP 3 $ I buy to order for 5 $ and when I will do GR it will not affect the MAP (101E)
When I will return the goods (653) I want that the cost from vendor (5$) will affect the MAP because this was the real cost from my vendor but when I return the stock I return it to unrestricted stock.
I have cases that I transfer sales order stock to unrestricted stock and the MAP is change according to cost of sales order (411E/412E) u2013 it's the same in my logic - the MAP change according to the real cost from vendor.
I will be happy to have your response.
Kind Regards
Idit -
Hi,
What steps do I need to take to process a return from the customer for credit? Please give me step by step instructions and the transaction codes.
The returned material is a configurable (make to order) material. How can I tear it down, return the salvaged parts to stock and account for the labor hours needed to tear down the material?
Thanks for your help,
Sincerely,
NickyPlease dont cross post in multiple forums which is not allowed.
thanks
G. Lakshmipathi -
Movements types of the Returns from Customer
Hi Gurus,
Currently the Return Process from Customer is done using the movement type 651 that the batch quantity is posted in the Return Status but the finance people cannot see the finance values from this return before the transfer of the status.
Point 1:
I was wondering if you could inform me when I execute the movement type 453 that is transfer from Return status to Unrestricted Status they can see the finance values? Or to solve this point all returns must be done using the movement type 655 where the batch is posted in quality status and the finance people can see the finance values?
Point 2:
I am using the tcode MB1B for the movement type 453 to transfer the batch quantity from Return Status to Unrestricted Status but unfortunatelly the batch quantity is being posted for quality status.
In advance I would like to thank you for your attention. I'd be pleasure if you could give some tips for this process.
BR
ValdevairHi,
Use following procedure:
Create Return sales order(YERT), Post goods receipt(VL01N) and then post billing wrt sales order(VF01). Unless u create billing FI impact cannot be seen.
Regds-SRB -
Inspection lot with stock tab for sale return from customer.
Dear,
In our organization there are two scenarios,
1) Make to order- Strategy group -20
2) Make to stock- Strategy group -10
I have maintained 05 inspection types in QM view for sale return inspection from customer.
1) In make to order scenario Inspection lot created with inspection stock tab which is OK.
2) But in make stock scenario no inspection lot is generated.
Remember I donu2019t want inspection lot without inspection stock tab as per insp. type-06
So please suggest me, what can I do for getting inspection lot with stock tab for make to stock scenario.
Regards
Shabbir KureshiHi
QCC0>Quality inspection>Inspection lot creation>Inspection for shipping>Assign Inspection Lot Origin to Delivery Type-->aganist delivery type Enter 05 inspection lot origine
Also in OMJJ check whether QM in active for mnt type 651
Regards
Sujit -
Exicse treatment in case of returns from customer
Hi Experts
- How the exise reversals happen in case of customer returns?
- What are the accounting entries?
- What are the process steps in SAP?
Warm regards
mariasHi,
For Excise Reversal in case of Customer Return, follow the below procedure;
Go to J1IH for Excise Duty Reversal for the Materials returned by Customer
Here Select option u201CAdditional Exciseu201D
On the Selection Screen put following Details;
u2022 Document Number u2013 Material Document of Return Delivery
u2022 Document Year - 2007
u2022 Company Code u2013 6100 i.e. XYZ India Pvt Ltd
u2022 Plant - 6105 i.e. XYZ Plant
u2022 Excise Group u2013 05 i.e. EXCISE GROUP FOR XYZ Plant
u2022 MODVAT A/c Selection u2013 u201CRG23Au201D
u2022 And Press u201CEnteru201D button
On this Screen click on u201CDetailsu201D Button
Now put the details like Material Code, Material Description quantity, Batch, Excise Duties like; BED, ECS, SECess, etcu2026 and Click on u201CDetermine G/L Accountsu201D button to verify the Excise Posting.
Excise Posting will be popped-up with A/c entry
Now click on u201CSave/Postu201D button to post the Excise JV Document.
Again pop-up screen for the Excise G/L Accounts will appear, Press u201Centeru201D and confirm the screen.
System will generate the Excise JV Document, Accounting Document and Part2 Serial No.
Accounting Entry: -
Excise Duty Paid A/c - Cr
CENVAT Payable A/c - BED - Dr
CENVAT Payable A/c - ECS - Dr
CENVAT Payable A/c - SECess - Dr
It will be reversal of Outgoing Excise Invoice of Sales. -
Hi,
We are using the movement type 651 and the quantity is posted in the Return Status and we would like to know if you could help us with the questions/
1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
I'd be pleasure if you could give us some tips for this process.
BR
Valdevair1 - The document account has not been generated by system. Is it correct?
2 - We've tried to transfer from Return to Unrestricted status using tcode MB1B and movement type 453 but the quantity has been posted in quality status. We've thought the quantity would be posted in Unrestricted Status... Are we right?
Generally you should use 655 Instead of 453.Also Note that the process of returns through quality involves 06 inspection type which is not stock relevent.Means I presume there will be no accounting document for this.
453 is returns to own & if 05 inspection type is active ,it will post to QI.
3 - Another... we would use the movement type 655 in SD in which the quantity is posted in quality status and we can use tcode QM transaction to transfer the quantity for Unrestricted or Blocked status?
for this you can activate 05 inspection lot origin against the return order.This will create lot of 05 for which you can do stock posting to block or unrestricted.
1. Maintain Inspection Type 05 in Material master.
2. Don t Maintain any Inspection lot Origin in SPRO > QM > Quality Inspection > Inspection Lot creation > Inspection at shipping > Assign Inspection lot Origin to Delivery type.
3. Create Inspection Plan for Customer return with usage 5.
4. Then create return delivery with respect to sale order no or Document no.
5. Do PGI.
6. Now a lot will be generated with stock posting option.
Making Customer Return lot stock relevant ? -
Goods return from customer in third party business process
hi all sd gurus
here I ve adoubt regarding returns in third party business process query is how a customer send his foulty goods n how he gets his credit note plz explain eleborately plz help me out
thankx in advance
santoshIt has not been addressed in standard SAP. For further detais, go through Note 751609 - Returns for third-party process (cancellation)
thanks
G. Lakshmipathi
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