Returned MacBook Pro, recieved a different model?

Question

hey i bought a MacBook Pro on jun. 17 from the apple store and was told that it was the newest model. A few weeks later, the screen started shuting off randomly so i called up apple customer support and we did a full system restore (we formatted the hard drive before installing the os) the problem persisted so when i called back, the man said that by doing that, the problem must be hardware. so i took it in to be looked at. right when i got there i told the genius what happened and asked for an exchange rather than a repair. he simply took THE RECIEPT ONLY to the back room and about 2 minutes later came out with a new MacBook Pro(same specs)no questions asked. At first i thought he was being generous. when i got home, i opened it up and to my surprise, the MacBook Pro felt a lot heavier than the one i had before. the screen also felt a lot thicker and bulkier. the aluminum also looks and feels like it was brushed as opposed to my old one which felt just like it was on. a little concerned i called apple and gave him the serial number for both and he responded by saying that the original one that i recieved was THE LATE 2008 MODEL! and i bought it on june 17 2010! however on the reciept they both have a part number of MC347LL/A and when i looked up the serials on a website, it showed that the old macbook pro was made or the production date was in june and the new one in August (the months i bought them) i just want to know if anybody has had this happen to them, what the guy at apple was saying, and what should i do, because frankly, i liked the way the old one felt, and i really want to know if i was sold a late 2008 model in mid 2010.

Answer 1

belovedjs wrote:
I would suggest going back to the Genius, to ask about your concerns. When I had a pro replaced by a Genius, I had no problems.
Yes, go back and talk to them. I had a "genius" make a mistake recently with my MacBook Pro. The LCD screen was replaced under warranty and the genius accidentally ordered the non-hi res screen when my original MBP had the hi res screen. It only took a few phone calls and about a week for the part to come in before I had my machine back to them for proper fixing (which included replacing the logic board due to power issues which arose from having the lower res screen on it for about 1.5-2 weeks. They were good though. They did all the final repairs while I waited and it only took about 2-2.5 hours to replace the LCD twice, then to replace the logic board. The tech kept me informed and was very good at making sure it was right before L left that night.