Returning Broken iPod Classic for new Product

I have a defective 30GB iPod classic. I bought a new one, but still have the old one. Will Apple take the old one as part of a trade in for a new product?

As part of a recycling program they will give you 10% off towards the purchase a an iPod at an Apple Store.
Or you can sell it for parts.

Similar Messages

  • Trading in broken iPod Touch for new one

    I left my my 4th generation iPod touch on outside on a cold day and water condensation got inside. My iPod is fully functional except there's a white streak that runs from top to bottom on the left side of the screen. I went to the Apple Store and one of the employees informed me that I can do some sort of trade off for a new ipod? I don't quite recall what he said but I believe I would get some sort of discount. If anyone knows the answer or other options I might have, I would highly appreciate. Thanks!

    Apple will only give you a 10% recycling discount if you turn in an old iPod when you purchase a new one. Better off selling it yourself.
    Apple - Recycling Program for iPod and Mobile Phones
    Apple will exchange your iPod for a refurbished one for $199 for 64 GB one and $99 for the others. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • Ive had my iPod classic for some time now, and up to now have been using my laptop to sync songs from iTunes.  Unfortunatley, the laptop has died and I'm thinking of buying a iPad.....but how do i now get any songs downloaded from iTunes to my iPod?

    I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes.  Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?

    If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
    For info:
    The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
    1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
    2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
    3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

  • Connecting ipod classic to new iPad (4th generation)?

    Which adapter connects older ipod classic to new iPad (4th generation)?

    The "connection" for the iPod needs to go through iTunes on a computer.  You cannot connect your iPod directly to an iPad. 
    So (for example), if your intent is to transfer songs from iPad to iPod, you need to use the copy of the songs that are on the computer and use iTunes to sync them to the iPod.  If you can't do that because you bought the songs on the iPad from the iTunes Store, you can use the Purchased screen in iTunes (on the computer) to re-download them (at no cost) into your iTunes library.  The link to Purchased is on the iTunes Store Home screen, to the right, under QUICK LINKS.
    You can then sync those songs to the iPod.

  • Have you removed iPod Classic from your product line?

    Have you removed iPod Classic from your product line?

    No, I haven't.
    More seriously though; you're not talking to Apple here, we're fellow users like you. But a quick check of the UK store site does not have the iPod Classic listed, which suggests that Apple have discontinued it.
    If that's so, there's probably nothing anyone here can do about it. On the other hand, since all the store's pages appear to be incomplete (if you can get them to load), perhaps you should check again tomorrow to see if any further site updates give you new information.

  • When i start to trancfer songs from my itunes(music) library to my ipod classic,for example ( a playlist with 50 songs) the estimated time is 5-6 hours,even more.Am i doing something wrong?

    When i start to trancfer songs from my itunes(music) library to my ipod classic,for example ( a new playlist with 50 songs) the estimated time is 5-6 hours,even more.Am i doing something wrong?

    allow me to add that it also deleted all of the "genres" that I developed myself (I listen to a lot of obscure/experimental music)

  • How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

    How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

    Make an appointment at the genius bar.
    If you went without an appointment, then it would make sense that you could be turned away.

  • Techniques for New Product Introduction in Demantra 7.3.0.1

    Hi,
    In Demantra 7.3.0.1 there are two ways for New Product Introduction:-
    1) Demand Planner: Member & chaining management
    2) Collaborative Workbench: Create Similar product
    Can someone please tell me the pros and cons of each technique.
    The new product introduction will be handled by our clients, so I wanted to know if all the required features can be handled by just one method so we can propose that to be used by the client. Or do we need to use both techniques for different scenarios?
    As I understand with Chaining one can link one item to many sites at one go, while with CW the similar item is created linked to one particular location.
    Also CW allows for adding cannibalization factor which is not accounted for in chaining.
    Apart from this it would be really helpful if someone could throw some more light on the issue.
    Thanks.

    Hi Gaurav,
    I personally feel that 'Create Similar product' is a much required improvement over the original way of NPI using Member & Chaining Management.
    Also with CW as well, a new and similar item created can also be linked to multiple location, same as Source Item, depending on the filters used in the Worksheet from which the create similar product is invoked.
    some of the PROS and CONS of the 2 methods are as follows:
    Demand Planner: Member & chaining management
    Pros: 1) Can be used to specify the time range for copying the history date.
    2) Can be used to specify the Percentage by which the source data needs to be adjusted while copying into the target combination
    3) An important feature is that this can be used to do chaining at an aggregated level.
    Cons: 1) It takes a long time to setup a New Member, combination and Chaining relationship.
         2) High User involvement since user has to perform muliptle tasks and more error prone.
    Collaborative Workbench: Create Similar product
    Pros: 1) User-friendly
    2) Users needs to enter a few datapoints in single form and does not need to navigate through multiple forms/screens
    3) Ability to specify Cannibalization parameters as well as Launch dates
    4) Good performance.
    5) Ongoing Chaining
    6) When coupled with features like 'End of Lifecycle date', it provides a complete Business solution           
    Cons: 1) Can not be used for only performing Chaining.
    2) While it can be used to create a New Similar Product, it cannot be used to create a new similar Customer based on an existing item-location combination data. This,though, may not be a very common scenario.
    3) Apart from copying other Item attributes, the method also copies the same 'Item Description' level from source to the new similar product, which sometimes can be very confusing.
    Hope this helps.
    Thanks,
    Rohit Goyal

  • Use old product number for new product.

    Dear all,
    I have to manage the following case.
    From a defined date the engineering releases a new product that will substitute an old product.
    The marketing doesnu2019t want to change material number and would you like to use the old product number also for new product.
    This solution has a great impact for planning because there is not possible to distinguish the old product stock from new product stock.
    Could you help me?
    Regards
    Flavia Borselli

    Hi,
    I think one opption is discontinuation that was invited for such cases I thnk. You can set the new part number as the follow-up material of the old one - in this case planning will run smoothly hopefully...
    That would mean that they should use new part number but there would be some connection between the new and old one...
    Split valuation is another tool to make difference between batches from different origins when the material number is the same. But you wrote batch management is not active...
    If you use WM you can store the new & old goods separatly but I wouldn't prefer such solutions...
    BR
    Csaba

  • Primavera webcast: Strategies for New Product Development and Innovation

    [Strategies for New Product Development and Innovation Success: Project Portfolio Management for the Industrial Manufacturing Recovery|http://www.bulldogsolutions.net/OracleManufacturing/ORM02252010/frmRegistration.aspx?bdls=23246]
    Jim Brown, manufacturing industry expert and President of Tech-Clarity, will discuss how leading manufacturers are shifting their product portfolios for the economic recovery, emerging from survival mode and resuming growth strategies.
    * Webcast: Strategies for New Product Development and Innovation Success: Project Portfolio Management for the Industrial Manufacturing Recovery.
    * Date: Thursday, February 25, 2010
    * Time: 11 a.m. EDT
    * Registration: http://www.bulldogsolutions.net/OracleManufacturing/ORM02252010/frmRegistration.aspx?bdls=23246
    For questions about this event, please contact Julie Castro at +1 415 608 4677.

    [Strategies for New Product Development and Innovation Success: Project Portfolio Management for the Industrial Manufacturing Recovery|http://www.bulldogsolutions.net/OracleManufacturing/ORM02252010/frmRegistration.aspx?bdls=23246]
    Jim Brown, manufacturing industry expert and President of Tech-Clarity, will discuss how leading manufacturers are shifting their product portfolios for the economic recovery, emerging from survival mode and resuming growth strategies.
    * Webcast: Strategies for New Product Development and Innovation Success: Project Portfolio Management for the Industrial Manufacturing Recovery.
    * Date: Thursday, February 25, 2010
    * Time: 11 a.m. EDT
    * Registration: http://www.bulldogsolutions.net/OracleManufacturing/ORM02252010/frmRegistration.aspx?bdls=23246
    For questions about this event, please contact Julie Castro at +1 415 608 4677.

  • Item - OnHold / Valid - lock for new production orders

    Hi
    I am looking for a way to lock an item (with its BOM) for new production orders so that users can not add new production orders for this item until it has been unlocked by the responsible person (BOM needs to be checked by the responsible first).
    However, it should still be possible to use (issue/receipt) this item in already existing production orders.
    It should affect adding of new production orders only.
    btw.: is there any difference in effect between OnHold and Valid settings for an item except for its inverted logic regarding the dates to set?
    Thanks
    Franz

    Hi!
    It is not possible to do this with ONHOLD or VALID field.
    Try to use Stored Procedure or FMS.
    If u use SP, write code like Block Adding Production Orders with X Item
    If u use FMS, add a new UDF in Prod.Order row level which should be mandatory. Give Y as a Default Value for tht UDF.
    Write a FMS like, Check the Current Line Item Code if it is X Item then make the UDF NULL else Default Value. This will block adding Production Order with X Item

  • When is reserving/preording available for new products?

    When is reserving/preording available for new products? Is it annoucnement day or what? I'm planning on getting the iPad 3 as soon as it comes out, or as soon I can.

    Nobody here can say for sure  - apple will announce on announcement day, and it will be well publicized. In recent years, the iPhone and iPad have not been available for ordering on announcement day, but apple could change that policy at any time.

  • IPod Touch for games, iPod classic for music?

    I have an iPod Touch and I recently got an iPod classic (120GB). I want to use the iPod classic for music and the iPod Touch for games and stuff, will the classic mess up my iTunes/ iPod Touch if I restore it to iTunes/ my computer? What do I do? Thanks!

    No. This may help:
    How to use multiple iPods, iPads, or iPhones with one computer
    What is the best way to manage multiple...: Apple Support Communities

  • Connecting iPod Classic to New PC.

    Hi all, I've got a question.
    I have the iPod Classic, and I was using iTunes on another laptop (My old one which has now broken) and I wish to install iTunes on to this new Laptop that I have. My concern was, because I have used my iPod classic before and has music that was loaded by a previous computer, will I have to reformat my iPod in order to put music on it from my new laptop?
    I ask because in the past when I have charged a neighbours iPod via my PC, its asked me to reformat my Neighbours iPod....
    I guess my concern is, I wont be able to load any new music to my iPod if iTunes recognizes that its been used by a previous PC.

    I too am interested in doing this. I have switched everything from my PC to a laptop, except the iTunes. I want to make sure I know how to get all my music from the iPod to this laptop for future synching of new music without losing any of the music already on the iPod. Someone please help us. Thanks!

  • Given old broken ipod mini with new computer

    my cousin had a broken ipod mini and she was given an ipod video. she gave me her old broken ipod mini and it was past her one year warranty. anytime i touch any button there is just the apple logo and a sad icon. i`ve tried going online to find a solution but i couldn`t fix it myself. i know what everyone would say, go to the store and fix it right? but i can`t, personal reasons. she gave me her ipod video iPod CD and i installed iTuens and QuickTime player. i plugged the ipod mini into my computer but it`s not there and it won`t charge. it won`t do anything and everytime i still press any button it shows the apple logo then a sad icon.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

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