Returning sales items after testing.

Hi Gurus,
I have an issue, my client is into telecoms, they want a senerio where some phones are issued to their employees from every batch of phones they want to sell, these employees will have these phones for a period of time testing it to ensure it meets the quality they want, after the testing, they return the phones. we are to do issue this phone without making postings to FI, and then return it back to the plant after the testing. All without affecting FI. What processes could help me to achieve this?
Thanks.

Maureen,
Check this Link of Wiki, Do all the process, except the Consignment issue......
https://www.sdn.sap.com/irj/scn/wiki?path=/display/erplo/sdConsignmentSales+Process
Hope it will help.
Thanks,
Raja

Similar Messages

  • Return to item after when-validate-item raises form_trigger_failure

    sorry for this simple question but its been awhile since i've had to program forms...
    i am doing item validation in a when-validate-item trigger. the trigger raises form_tirgger_failure on item validation failure.
    is there an easy way to return focus to the item after the failure gets raised?
    any insight most appreciated.

    no, i'm hitting the 'save' button... so, focus is returning to the first item in the first block on the form.
    does the validation unit matter as well? when i enter out then the trigger doesn't fire so i am assuming that the validation unit for the form is not at the item level.

  • Return sales aftr credit for returns inv........

    Hi !!!
       Can any body suggest me in return sales proces after ret delv and credit for returns  invoice
    wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex  inv to this return process) excise inv.
    Regards,
    Balu

    > Hi !!!
    >    Can any body suggest me in return sales proces after ret delv and credit for returns  invoice
    > wht will be the further flow excise invoice in this scenario as , it mean how can i update the previous (in normal sale ex  inv to this return process) excise inv.
    Normal sale Process
    a) Sale Order
    b) Delivery
    c) Picking (if necessary)
    d) Commercial Invoice
    e) Excise Invoice
    Returns
    a) Create return order with reference to commercial inv
    b) Create return delivery Movement type you can use 651 or 655
    c) Generate Credit note
    d) Do excise adjustments in J1IH
    PLease awd points if resolved

  • Return Sales order - update of Item category change

    Hi
    We are creating the Return Sales order with respective original sales order.
    After copying the line item details in to return sales order, we are not able to change item category to another.  Since item category is in display mode(grayed out).
    We tried with
    1.Transaction varant, it is not helpful.
    2.Maintained the item category which is required in item category determination(Manual entries)
    Though we are able to change the item catgory in the sales order through some user exit, price condition are in active status. we are doing price update, but still condition types are still in-active.
    Please help, how to change the item cateogry and to redetermine the price based on the item category in sales order.
    Thanks & Regards,
    Rajesh.

    Then how do you settle it with the customer? He has still paid for the original materials and has returned some or all of them. He is still going to be invoiced for the full quantity. There should be some way to either replace the materials or give him a credit memo
    but coming to Gunda's query, the only way I see to map this is to create a different order type ZRE which is a copy of RE and item category ZREN which is a copy of REN. In ZREN, turn on Pricing. Maintain copy controls from OR to ZRE and keep the pricing condition type Manual. Then whenever the business decides not to give the customer a refund, go to the item conditions, set the pricing condition value to 0 and save the order

  • Customer returns items  after  A/R invoice has closed

    Hi
    I want solution for sales  if Customer returns items  after  A/R invoice has closed. (i.e payment has ok).
    Pls. provide me solution.

    Hi Rashmi.....
    There are two possible ways of doing it.
    1.If AR Invoice is closed by Payment then you can further Open Invoice by canceling the Payment. And hence can punch Return based on that.
    2.If you dont want to cancel Payment then you can raise standalone Goods Return against which you have to punch Incoming Excise Invoice (if Item is Excisable else not) and hence follow the Goods return doc to AR Credit Memo......
    Regards,
    Rahul

  • Urgent: How to copy multiple sales order items into a return sales order?

    Dear developers,
    I have a requirement to copy multiple sales order items into a single return sales order. For example, generated return sales order have 2 items, item 10 is created with reference to sales item 2610/10 and item 20 is created with reference to sales item 2611/20. What's more, when it happens, copy control should be taken care of. I know it is possible to create this kind of order by transaction. But how to do it in coding?
    In current SAP release, there is only BAPI for creating with reference on 1:1 relationship which means copy one document to another but what I need is N:1 copy.
    Any suggestion is high appreciated!!
    BR,
    Tony.

    Hi ,
    If you are creating sales order by using bapi then after calling bapi you can check import parameter <i><b>SALESDOCUMENT</b></i> in the bapi function module .If this parameter is not initial then sales order is created in this case you can create return order. If this import parameter is initial then sales order is not created and you cannot use return bapi function module.
    Bapi is simple method than BDC.
    In above case it is required to call BAPI_TRANSACTION_COMMIT after every successful sales order creation.
    One more important point is you have to clear import parameter <i><b>SALESDOCUMENT</b></i>  before calling sales order creation function module.
    Thanks,
    shyla

  • Billing document should not be cancelled after creating return sales order

    Hi All,
    Billing document should not be cancelled after creating return sales order with reference to billing document. Please suggest configuration settings on the same.
    Sudheer.

    Hi,
    In SAP, when the sub-sequent document is existing , we can not cancel the preceeding document. Therefore if you want to cancel the billing document you need to calcel the documents which are created with reference to that.
    Check and confirm.
    Regards,
    Ravi Duggirala

  • On the basis of Sales item Text, item should get copied to Return order

    Hi
    I am creating Return order With ref to Billing Doc.
    when i click on copy one popup is coming that is for Sales item Text.(I want to click on Copy & not Selection List B'cos  in Selection List Sales Text will not come)
    So as per the Text i should select the material in Return Order.
    but when i click on red cross on Sales text window(POP Up), that material also getting copied in SO, which was not happening earlier...
    any configuration in Sales Text is there or some Userexit is there???
    Reg.
    Amol

    Hi AL,
    As such, this is a basic functioanlity of MRP.
    Once you enter a forecast & take a MRP run system proposes, when to start the production based on the production leadtime &  purc.reqns for the raw materials based on the procurement lead time.
    And the same can be viewed from various reports..FOr example MD04.
    For this to work the MRP configurations should be valid.
    Could you please confine your question to a specific query..?
    Thanks & regards
    Mahesh

  • RENN item not flowing in return sales order automatically

    Hi all,
    When i add RENN in item category proposal for copy control of billing doc to sales doc(YDRE to YDF2) where YDRE is return and YDF2 is outbound billing. So when I create a return order with reference to invoice will the free good item flow automatically in the return sales order or is there any other configuration???

    Hi Avishek,
    Check your item category assignment first that renn is properly assigned to your
    Order type u2013 item category group u2013 usage u2013 item category at higher level.
    You can do this from the path
    IMG u2013 sales and distribution u2013 sales u2013 sales documents u2013 sales document item u2013 assign item category.
    Do this setting first then go copying control with the following path.
    IMG u2013 sales and distribution u2013 sales u2013 Maintain copy control for sales document.
    Search for your sales document type YDRE from billing document YDF2.
    Go to the item level and search for item category used in billing document.
    Go to the detail of that item category you will find item category proposal.
    Write down over there RENN.
    Now try to create the return sales order it will happen.
    This setting you have to do so that it will automatically determine in sales order.
    Regards
    Raj.

  • TANN item category item not picking for return sales order

    Hi all,
    I have a question regarding TANN item category. This TANN item category item is not picking for return sales order type. As far as i know RENN is the free goods for return sales order. Can you please clarify the above question further

    Hi
    If you are making return order by copying sales order then please see this procedure also.
    Try to check in the copy control also.
    Go to the following path IMG u2013 Sales and Distribution u2013 Sales u2013 Maintain Copy control for sales documents. (Tcode VTAA)
    Select copying control : sales document to sales document.
    Search your return delivery order from the reference sales document type.
    Then select the item from the left side Colum.
    Go and find out TANN item category and click on detail.
    Check out Item Cat proposal. If it is empty then type your RENN condition type over here.
    Now try to create the return sales order it might work.
    Raj.

  • Free Goods after Return Sales

    Dear Gurus,
    I am doin the process of free good..scenario is that i have done the sales to my customer...now he return the good becoz of damage and he want the replacement as a free good....so wht will be the process? what i am doin is that makin the return sales order ---> PGR and after makin the order with order type SD subsiquent free delivery and makin the delivery.....now wht will be the credit memo is it will be issued to the customer or no? logically there will be no credit memo after the returns as we r replacing the good as a free good with diffrent order type SD.. but if u see the document flow u will see the return order is still being processed....so whts the best process for that?
    Thanks & Regards,
    Mohsin

    There is no need for Credit memo now . We gereally go for either Free of charge delievery or Credit memo.
    sales order -> Delievry ->invoice 
    Create return order with Invoice ->Return Delivery -> DO PGR
    Please enter reason for return ( In the field Order Reason)
    Now Create Free of charge Order w.r.t Return Order ->( Enter reason for Free of charge Order most probably there will be delievry block as u r giving material for free) Just goto VA02 and remove the block if exist.
    Else create delievry free of charge delivery with respect to Free of carge order . Do Goods Issue .
    Hope this will help

  • Returning non stock items from a return sales order

    Hello Everyone:
    I have a return sales order that I am receivi9ng an error meesage on for only two of the line items...
    The Error Message is "update Control of movement type is incorrect (entry 651 X__L)...the other items on the sales order that are being returned are not having this issue only these two non stock items.
    i looked in OMJJ and see my movement type  and everything....I am making the assumption that this is due to the material type being non stock...they do not have a MRP view either....the VOV5 also shows the item category for the non stock item with DN...what am I missing...please help...thanks in advancve...

    Thanks for you replies...However I would not want a stock transport order receipt for this which is what the "X" would be...this is a customer return from a sales order...again this works for stock material that is being returned by the customer...it is not working for a non stock material only.  That is my issue..it is only erroring out on the non stock item category only....I am MM and have stepped into a position that was previiously handled by another...I have not ran into this error before so help would be appreciated.....Thanks in advance...

  • Sales invoice carrection  & item deletion from sales order after PGI

    Hello Sir ,
                   i want to change the item price after billing , account document is created .
                   what can i do for it ?
                  and second is . i want to delete line item from sales order after PGI
                  like  after delivery customer want  to change the goods .
                  please ans me asap
    Thanks
    Arvind
    Edited by: saparvind on Nov 5, 2009 5:30 PM

    Hi ,
    i want to change the item price after billing , account document is created .
    what can i do for it ?
    Once the Billing document and corresponding Accounting document created, then you have to cancel the BILLING DOCUMENT to change the Price.
    To change the Price , If it is Manual price directly you can change in the Billing document.
    If the Price is coming from the CONDITION RECORDS then you have to UPDATE the pricing to the  CARRY OUT NEW PRICING in the Billing documents, with Option B
    i want to delete line item from sales order after PGI
    like after delivery customer want to change the goods .
    For this you have to reverse the PGI in the Transaction code VL09 and then cancel the DELIVERY in VL02N---Delete.
    Now you can change the Goods in the Sales document in VA02.
    Please check the above and revert.
    thanks,
    santosh

  • Free Good Return after Return Sales

    Dear Gurus,
    I am doin the process of free good..scenario is that i have done the sales to my customer...now he return the good becoz of damage and he want the replacement as a free good....so wht will be the process? what i am doin is that makin the return sales order ---> PGR and after makin the order with order type SD subsiquent free delivery and makin the delivery.....now wht will be the credit memo is it will be issued to the customer or no? logically there will be no credit memo after the returns as we r replacing the good as a free good with diffrent order type SD.. but if u see the document flow u will see the return order is still being processed....so whts the best process for that?
    Thanks & Regards,
    Mohsin

    Hi
    Use Fm FORMAT_MESSAGE. After ypu get the entires in the IT_RETURN then pass the same IT to this FM FORMAT_MESSAGE with the necassary parameters so that we can read the contents of that.
    Based on this, we can delete the sales orders upon the type of error it is listed in the IT_RETURN table.
    Regards
    Lekha

  • Sales Return from Customer after 180 days

    Hi,
    I have a requirement on sales return, if the return is done after 180 days, government does not allow to adjust the respective tax amount relating to that return goods.
    For example:/sales invoice:
    Customer Dr 110
    Tax          Cr   10
    Sales       Cr 100
    In case of return this entry will reversed (if it is partial partial amount will be reversed).
    Requirement:
    If the return is happened after 180 days, tax reverse can not be accepted.
    In this case what is the scenario.
    1.  Is this tax amount goes to Tax expnese account (Dr P/L account)
    2.  Is this tax amount added to Material Stock value
    Please update me which more details.
    Thanks
    Partha

    Hi,
    Perhaps Note 34526 - Delivery free of charge and value-added tax will suggest you a solution. You must handle it with a VOFM in the pricing procedure.
    I hope this helps you
    Regards,
    Eduardo

Maybe you are looking for