Revel Subscription Renewal Problem

Hi,
In december I started with the complimentary subscription and later buyed a monthly subscription. After the first month, decided to cancel the auto renewal and every thing was OK until I wanted to buy my subscription again.
I followed the instructions, but Revel always brings a pop up indicating that I don't have any subscription, so i try to buy again, but don't let me do it. Here is my subscription that doesn't work!!!
And there is no support by chat for Revel. I'm from Chile, so the telephone support is not available too.
Please anybody help me.

Dave,
This is my account.
When I click in Adobe ID, it shows me the Account Details indicating the subscription options and the Account Status as LAPSED.
When I choose one of the Subscription Options It asks me to confirm.
Whern I confirm It indicates that I'm already subscribed!!!! So I clicked settings.
I entered my Aplle ID
Entered my password and...
I can see that my subscription was already there !!!
Any suggestions?

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dale.strugnell571
Facts:
Paid via Paypal 25/06/2013
received Delivery Email on 26/06/2013
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Penalised because I used the last 10minutes
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Hi Rave
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Date: Mon, 12 Aug 2013 09:45:52 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop/Elements to Revel Photo Migration Problem!
    Re: Photoshop/Elements to Revel Photo Migration Problem!
    created by Pattie F in Photoshop.com Sharing and Storage - View the full discussion
Michael-
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Pattie
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5587690#5587690
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