Reverse call log issue

i keep getting an error when i try to do a reverse call lookup. it says try setting phone list view to "call log" but i don't have that option. It says if this option is unavailable this is a known but and we are working with RIM to correct the issue. If you require assitance accessing the phone list view settings or would like to be notified when a fix is available please use the Send Us Feedback option and indicate Reverse Call Log issue in message. But where is this send us feedback? I'm so confused. Anyone have this problem or know where I can get some help for it? Thanks again

How did you reload the firmware? Did you backup the data and perform a reset using *#7370# before reloading? Try and reply.
Nokia C7

Similar Messages

Call log issue after upgrading to OS 10.3.1.1581 from 10.2

Dear all.
I have update my BlackBerry 10 os to 10.3.1.1581 and to my surprise i find that the call log os restricted to about 150-200 call whereas it was almost unlimited in the previous 10.2 os .
BlackBerry should issue a fix asap since this is such a basic features and necessity.
I find myself in a very bad situation after upgrading.

I have two call lors. One in the phone app, and one in the hub.
I feel like the one in the phone app is quite short, but the one in the hub is unlimited.
Do you confirm on your side?
That being said, tracking more than 150 previous calls regularly is an extreme usage of the phone, I don't think the OS is made for that. I suggest you use a third party app that will be suited at tracking 200 phone calls a day.
There are several that are free currently in BlackBerry World (the Free March section).
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Call log issue in nokia 5230

Hi all,
i am having an issue in call log in my nokia 5230. It is logging call details only for 15 days in spite of making selection for 30 days. I am surprise to see it , when 15 days option it not available in the list, how it is happening.
I have reloaded the software twice from Nokia site & several times selection for 30 days call log is selected, but all in vain. Can anybody help??
Thanks & regards

How did you reload the firmware? Did you backup the data and perform a reset using *#7370# before reloading? Try and reply.
Nokia C7

Extended Call Log issue

Hello,
anyone had +85% CPU usage with Extended Call Log [v0.5]?
Reasons? Bug? Or else?
Useful app, but when I start it it takes "all CPU%" it can, and its like that until I manually kill it.
thx

How did you reload the firmware? Did you backup the data and perform a reset using *#7370# before reloading? Try and reply.
Nokia C7

Will Nokia Fix S60 Call Logs issues?

I dial so often to same persons but to their different numbers. Home, office, Mobile. In contacts, Office and Home both have same icon when even a cheapest of cheap phones from other manufactures show HOME icon for Home, and buildings for Office number.
Then, in call logs all calls to all types of number(home/office/mobile) show with same 'mobile' icon like below:
The right way is to display the right icon like the following Sony Ericsson W910 does. Also note the W910 has a menu option called "OPEN". This take us to the full contacts details of that person so we can dial to his other numbers directly from logs without having to go through 100s of contacts.
When will you guys get this BASIC thing right? Why waste time on Ovi and other **bleep** when you guys can't get basics right?

I and others in this forum are in total agreement.
It drives me absolutely nuts, as well. I never understood why they didn't have a different icon for work as well.
Ever since v3 FP1 and v3 FP2 (and even v5) were released, Nokia created a bug (IMHO) that made the call log almost useless (using the same icon for almost every call). The worst part is that Nokia refuses to acknowledge it as a bug and says it behaves as designed: the icon represents the network used (i.e., it will show either the mobile phone icon (gsm network) or the Internet Call icon (for VoIP/SIP)).
Who are we kidding here? How many people actually have VoIP set up? Especially when every other major smartphone manufacturer has adopted a pretty standard way of distinguishing between a contact's multiple numbers.
Call log navigation to the contact details is also a pain. To add salt to the wound, wife's s40 dumb-phone (Nokia 6088) allows her to easily view the caller details with one click, when us users of Nokia's smartphone OS have to exit the call log and search for the user's information in the address book.
Horrible. I've been holding off purchasing a replacement for my E61i hoping that every new phone fixes this, only to be disappointed yet again.

[E72 - All FW] Wrong Icon on Call Log!

Hi, I've a Nokia E72 No-brand and I had a nokia E51 and both of these two phone seems to suffer of the same issue: the icon of the calls in call log, whatever is the type of the phone that I want to call or that has called me, is always the same: that one of the mobile phone! And this is very annoying because when there are contacts with more than one number type, it's impossible (or quite complicated and frustrating) to identify the correct number to call or that has called me (if I check the missed calls or recent calls in Call Log).
Besides I see that this bug was corrected with the latest firmware in other phones with Symbian S60 5th edition and my question is: why don't fix this very annoying bug also in devices with Symbian S60 3rd edition (like Nokia E72)?
I hope that Nokia can read this thread and fix this (very long standing) bug!

These are some links I found about this problem, searching "icon call log symbian" on Google:
http://www.allaboutsymbian.com/forum/showthread.php?t=83021
http://www.allaboutsymbian.com/forum/showthread.php?t=62426
this is very useful: http://talk.maemo.org/showthread.php?t=33486
/t5/Nseries-Devices-and-S60/Will-Nokia-Fix-S60-Call-Logs-issues/td-p/442815;jsessionid=43CB6B682288F...
/t5/Eseries-Devices-and/E72-Call-Log-different-icons-is-it-possible/m-p/604589
/t5/Eseries-Devices-and/E51-phone-icon-BUG-in-call-log-missed-received-dialled/m-p/297898

Outgoing call log shows calls from my own number to the same number

Every so often, I pick up the phone to dial out and get a fast busy tone. I hang up, wait a few seconds, and try again, and I have dial tone and can dial out.
I have not noticed any pattern or timeframes when this occurs.
When looking at my online call log, I see calls at very random and arbitrary times of the day in the Outgoing column from my own number and TO the same number. ALWAYS after that there is an entry that the call went to voice mail. There is never an actual voice mail message, of course; I guess it hangs up before VM detects a valid message.
There appears to be an entry like this every single day, but, again, at very different times and with no discernible pattern.
Why is my own phone number trying to dial out to itself and at various times of day and night?

Having the same issue. Calls being made FROM my Maryland home landline TO a Virginia number.
I tried calling the number from my office phone, but it goes straight to an unoccupied voicemail.
When I first called about it, the Verizon representative also reassured me there was no charge for these calls, but that is not the issue. The issue is that someone or some machine has access to my home landline and it is making these calls. She was pretty insistent that it must be someone in my home, but much like others have stated, the records show that calls are made when no one is home, or when we are all home watching TV in the living room. We have one phone in the kitchen, so there are no secret calls being made. And certainly not 20+ times a month.
The first representative transferred me to another tech. At first, the new tech dismissed the idea that there could be cross-wiring (what the first tech suggested) because it's over the internet. There are no physical wires to cross.
The tech eventually ran a test and determined there was a "short bound in the wiring," so she said she was going to "reboot the ONC." I don't know what any of that means.
The test came back successful, and she was able to block the number (inbound and outbound).
I told both techs that this problem is not unique to my account; that there are several people on Verizon forums reporting the same issue.
She was not able to explain why, so we are no closer to figuring this out.
All I can recommend is calling Verizon tech support and having the number blocked. We'll see what happens with the next bill.
Also, if it's worth typing out, make sure you're reviewing your bills from Verizon. I've had to call at least five times in the 4.5 months about one thing or another.

Two iPhones on same account showing combined call log

My husabnd and I just upgraded to iOS 8. Same iTunes account, we use google accounts to try and keep contacts, etc separate. Messed around briefly with family share but decided to stick with just sharing account. Howecer, our phones now share the recent call log. For example, I called him and he didn't pick up as he was busy at work. The missed call appears on my phone's recent log as a missed call....from myself. It shows people/numbers he has called during the work day - I obviusly did not call any of these people.
IS this a new "feature" of iOS 8 or did family share mess something up? family share is not turned on on either phone.
TIA

iPods are not tied to specific accounts. Only iTunes libraries are. You can hook up any iPod to your account and sync your library onto it. You can then move the iPod to a different library and sync it to that library instead.
Sounds like your issue is with iTunes libraries and authorization. First off, are you trying to use the same iTunes library? Or do you both have different user accounts on the same computer? Or do you have two computers?
Patrick

Corruption in Messages/Call Logs. Can't delete, or...

Just recently, for no apparent reason, I have had some serious problems with my N900!
When I try to send/receive a message, it comes up with an error every 30secs -
"Unable to send/receive messages. Device storage full. Free user space."
However, device storage is NOT full. Rootfs is at 76%.
I have two corrupt messages in Conversations, which cannot be deleted. Pressing Delete or Clear Conversation simply does nothing. I also have about 4 calls in recent calls which do not delete. I belive the database is corrupted, and this is causing the problem.
I CANNOT re-flash at the moment, my USB port is broken. However, I can change anything through SSH or xTerm.
Is it possible to simply navigate to the Conversations/Call Logs files through SSH, and delete them, or replace them with virgin ones, to fix this issue??

OUCH! at the USB. i would send it back for that alone.
but back to the firmware.
if that is the case, i would try to sync with Outlook via bluetooth to get your contacts and notes, webpages saved, but the hard part is the firware cleanboot.
wihtoue the usb, i am not sure at the moment how to reflash the unit.
when you backed up the unit, it backed up the coruption, so that will do you no good. you will need to start over.
as soon as you can get this rebooted, i would create a back up to restore to forfuturre reference.

PROBLEM WITH CALL LOGS/CONTACTS

HI FRIENDS,
I AM FACING A WIERD PROBLEM WITH MY Z10, WHEN I GET A CALL OR A MISS CALL THE NUMBER SHOWS UNDER A DIFFERENT CONTACT NAME HOWEVER THE ORIGINAL CONTACTS REMAIN UNCHANGED AS IT ONLY HAPPENS IN CALL LOG PAGE.
CAN ANYONE PLEASE HELP ME ON THE SAME.

Hello chiragmandavia and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're experiencing an issue with your Call Logs.
Is the name in the log showing as a different contact entirely, or is the name not how you manually entered it in your phone?
Does this happen with all your contacts in the logs or just specific ones?
Do you have multiple link sources for your Contacts in the Contacts app?
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Call logs disappearing

My call log is set to record "all calls" . For some reason the log is occasionally wiped clean. Info on the phone says these calls are supposed to stay recorded for 30 days. Any ideas as to what is happening?
Faith means sometimes losing sight of land.

Hi,
You have low free memory left on your device. .
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory. See if you have the following option:
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it. Make sure you use the CLOSE button each time you are done with an application.
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=9225#M9225
If you follow these steps listed above in the link and keep up with your memory your phone will operate smoothly.
Please let us know if you need help with any of the steps.
Thanks
To check where your media files are on the device, go to media menu key explore you should see media card and device memory.
Click on meda card and keep drilling down to see your media files. Then select device memory and do the same. If you find media in
device memory, move them to the media card.
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

2 questions call log n media card

I hav a 8300 curve and new to it I tried a lot but didn't find a way to open my downloaded zip file. Infact I don't know how can I view it ihave stored it on my media card. Also I can't check my call history folder how can I acess the same. Need help urgently Regards Afzal

Hi and welcome to the forums!
You cannot unzip files on the curve unless you use a utility like ziplorer.
Call logs can be accessed by pressing the call log icon. I have attached a screen
shot.
Thanks,
Bifocals
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
http://www.blackberryinsight.com/2008/04/12/howto-zip-and-unzip-files-on-your-blackberry/
Icon
Message Edited by Bifocals on 01-04-2009 07:22 AM
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

C3-00 stuck call in call log

Hi,
I have the following issue with my c3-00 since yesturday afternoon all of a sudden the call log did not record my calls anymore , none of them missed, received dialed. it showed me all the calls up until yesturday afternoon.
I went and deleted the call log . After that I was left with a call in my list from a number that is in my address book but did not show me the date, when i try to delete it I get invalid entry.
Restarted the phone of course the same.
Now it was logging my calls but that one entry stayes there.
I tried it with a different battery and a different sim still there.
I factory defaulted the phone , the entry is still there.
I updated the software and the entry is still there.
Any ideas?
Thanks,
Kinga

did you try to delete that contact or the entry from log if not try delete that contact and try reset device again
If i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

9.0.5 crashes when I right click on an entry in call log window

Is anyone else having this problem? Everytime I right click on an entry in my call logs, the Jabber client crashes.

Hi,
This is a know issue.
CSCub74028: TSP: Client crash on calling a contact from call history
Fix will be in 9.1 release (expected at the end of October).
Thanks,
Maqsood

Call log does not work. Iphone 4

Hi, I'm an Iphone 4 user, software currently on IOS 6.1.3, updated a couple of weeks ago.
Everything's fine and all, though one major problem that's been persisting - the call history is not working. Whenever an oncalling call (regardless if it's someone in my contact list or not) comes, the call log does not record the number and the entire log remains blank. I've tried resetting the settings as well as 'hard reset', but neither of these two have worked.
It's become absolutely frustrating, especially when I sold items off at Trademe and can't even track the phone numbers of anyone that gives a call saying they want to buy something (for the moment, I've currently got all pages saying that anyone interested should text my number, but as always, someone ignores that and just calls anyway). Not to mention it makes it a particularly big headache for work purposes as well and it obviously can't go on like this forever.
It'd be really appreciated if anyone can come up with a solution that can resolve this issue.
Thanks.

meehow wrote:
..I just upgrade my E52 from 034.001 to 052.003 and noticed that 'call log' function does not work anymore. The symptom is that nothing happens when pressing:
- "green" call button,
- Log option from the main menu,
- missed calls from the desktop.
I had to switch the phone to active Standby Mode which I never used before - this is the only way to see missed calls - the small "pop up" on the desktop.
Any suggestions how to fix it? Is it a known issue?...
I don't know how widespread your experience is but it is not universal as all the functions you describe work correctly for me with an E52 and 052.003 firmware.
Even if the upgrade reverted the log settings for Log Duration to "None" the "Green" key and the Log menu icon should bring the log up but with it empty, of course.

Reverse call log issue

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