Reversed documents are not cleared

Hello there
I am dealing with support to customer who has following issue (among others..):
- the settings are made so that standard SAP reversing procedure is messed up! Namely, when the user reverse FI document the SAP creates new one (reversal document) but the original and reverse documents are not cleared against each other! It is also very hard to find out the connection between these two documents.
I have no idea where to look to check why this is happening.
I checked the reversal reasons, and all are set to 'negative postings', but I do not believe this is just because of that!
They have SAP ECC 5.0 version KERNEL 640
Best regards,
Amina
Edited by: Amina Bisic on Feb 28, 2008 9:39 AM

Hi
When any transaction is cleared with another transaction either it may be customer or vendors, the first line item will become closed status.
When you want to reverse the transaction you have to reset and reverse the transaction.
I mean when you reset it becomes open item then you can reverse the transaction.
Otherwise in your case it is only creating a seperate lieme item
Thx

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