Revert System Update?

WOW, I feel like I've made a big mistake.  I applied the updates from System Update and now my system is not even usable.  It takes 20 minutes to start or shutdown and all my networking settings are gone, my desktop settings are gone, what else is gone?
I can't start system update again without getting an error that the configuration can't be read.
Can I revert?  If so, how?
Please help ASAP!  I may need to re-image the system if I can't get it up and running in VERY short order. 

Well, I'm trying the Windows System Restore to see if I can "revert" to a pre-System Update state.

Similar Messages

  • BannerMaker not working after system update.

    Hello all,
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  • I did a system update and now my computer freezes every minute

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  • Access Connections 5.83 + System Update + Support Site

    Hi there,
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    hey DangerMouse,
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    the support site you should look at will be http://support.lenovo.com ; you may at times see links pointing back to www.ibm.com .
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    Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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    Have you checked out the Community Knowledgebase yet?!
    How to send a private message? --> Check out this article.

  • Installation problem on Lenovo System Update 5.01

    I have a problem with installing the system update. right when the bar reachs installing SUS service, the installation fails. It says that the installation wizard failed because it was interrupted. I have not interrupted anything. HELP ME!!
                                                                                                                       Thank you, 
                                                                                                                                       Lenovo Customer 

    I have a problem with installing the system update. right when the bar reachs installing SUS service, the installation fails. It says that the installation wizard failed because it was interrupted. I have not interrupted anything. HELP ME!!
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                                                                                                                                       Lenovo Customer 

  • Excite PRO 3G connection not work after system update

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    This is the forums for Toshiba USA. Unfortunately, we don't have informaiton about your model. You may want to contact Toshiba in your region. You could check the Toshiba Europe forums.
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  • System Update 5.01.0005 hangs every attempt on my X121e (log files inline)

    Hi, I installed TVSU on my x121e laptop and it hangs on 95% on every attempt, like 5th time now. I have tried to uninstall and reinstall and I am using the latest version, I think, which is 5.01.0005.
    Note that the system totally freezes on me. Nothing responds and Ctrl+Alt+Delete does not do anything. Only way is to shut down using the power button.
    System:
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    Windows 8 Pro 64-bit (v6.2 build 9200)
    Any ideas on what I can do to get it running? I don't know how to attach log files so I pasted them in full.
    tvsu_exe.log:
    TSS(L) 1: 22:07:56:0953 tvsu.cpp(1825): Installdir:  C:\Program Files (x86)\Lenovo\System Update
    TSS(L) 1: 22:07:57:0281 tvsu.cpp(1754): Installdir:  C:\Program Files (x86)\Lenovo\System Update
    TSS(L) 1: 22:07:57:0281 tvsu.cpp(1775): szCmd:  C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
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    TSS(L) 1: 22:08:02:0594 tvsu.cpp(586): Begin InvokeUacSdkViaService
    TSS(L) 1: 22:08:02:0626 tvsu.cpp(431): Installdir:  C:\Program Files (x86)\Lenovo\System Update
    TSS(L) 1: 22:08:02:0626 tvsu.cpp(466): szCmd:  C:\Program Files (x86)\Lenovo\System Update\TvsuCommandLauncher.exe
    ServiceStart.log = empty
    UACSdk.txt:
    TSS(L) 0: 22:08:06:0188 uacsdk.cpp(170): User: ADMIN
    TSS(L) 0: 22:08:06:0204 uacsdk.cpp(171): TempRegFile:
    TSS(L) 0: 22:08:06:0204 uacsdk.cpp(172): ComdLine:
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    TSS(L) 0: 22:08:06:0220 uacsdk.cpp(190): Vista admin
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    TSS(L) 0: 22:08:06:0220 vista.cpp(70): WTSGetActiveConsoleSessionId dwSessionId: 1
    TSS(L) 0: 22:08:06:0235 vista.cpp(124): ImpersonateLoggedOnUser succeed!
    TSS(L) 0: 22:08:06:0235 vista.cpp(129): CreateProcessAsUser CommandLine : C:\Program Files (x86)\Lenovo\System Update\\Tvsukernel.exe
    TSS(L) 0: 22:08:06:0423 vista.cpp(154): CreateProcessAsUser succeed!

    Hmm, I can in fact not paste the log since the message "exceeds 20,000 chars. Where do I find the "attach file" Icon - looking everywhere.
    Pasting bits and pieces from tvsu_log_121219220812.txt:
    Severe 2012-12-19 , 10:08:13
     vid Tvsu.Sdk.SuSdk.StartApplication()
     Message: Application runs with the framework: 2.0.50727.6400
    Severe 2012-12-19 , 10:09:04  vid Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)  Message: Debug Log: Init method:GET
    Severe 2012-12-19 , 10:09:05  vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log: doDownloadByHttps InterException is null, uri:https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml
    Severe 2012-12-19 , 10:09:05  vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log doDownloadByHttps webException message:Fjärrservern returnerade ett fel: (404) Kunde inte hittas.
    Severe 2012-12-19 , 10:09:05  vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml responseStatus:404
    Severe 2012-12-19 , 10:09:05  vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)  Message: Debug Log server path: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_01_00.xml webException.StackTrace:   vid System.Net.HttpWebRequest.GetResponse()    vid Tvsu.FileDownloader.HttpsDownload.doDownloadByHttps(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
    Severe 2012-12-19 , 10:09:05
     vid Tvsu.Engine.Process.HelloProcess.Start()
     Message: Could't connect to the HelloServer, no UDF file was downloaded
    Severe 2012-12-19 , 10:09:31
     vid Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
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    Then just TONS of Info messages and here is the end of the file
    Info 2012-12-19 , 10:09:37  vid Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()  Message: Setting DONE status.
    Info 2012-12-19 , 10:09:37  vid Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()  Message: Setting PROCESSING status.
    Info 2012-12-19 , 10:09:37  vid Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)  Message: Candidate list: Critical patch to fix TVSU UTS issue[reboot type 1] ThinkVantage Fingerprint Software for Windows 7/8 32-bit[reboot type 3] Lenovo Power Management Driver - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] ThinkVantage Fingerprint Software for Windows 7/8 64-bit[reboot type 3] WiMAX Driver for Intel Cards (For Win8 64bit)[reboot type 3] Intel Management Engine Interface driver for Win8 32/64 bit[reboot type 3] Synaptics ThinkPad UltraNav Driver - Vista/7/8 [32,64][reboot type 3] Realtek Card Reader Driver for Windows 8 32/64 bit -WW-[reboot type 3] WiFi driver for Intel cards Driver - 8 [64][reboot type 3] Lenovo Settings Dependency Pacakge - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] AMD USB Filter Driver for Windows 8 32/64bit[reboot type 3] ThinkVantage Aktivt skyddssystem (32bit)[reboot type 3] WiFi driver for Intel cards Driver - 8 [32][reboot type 3] WiMAX Driver for Intel Cards (For Win8 32bit)[reboot type 3]
    Info 2012-12-19 , 10:09:37  vid Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)  Message: Resulted order of candidate list: ThinkVantage Fingerprint Software for Windows 7/8 32-bit[reboot type 3] Lenovo Power Management Driver - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] ThinkVantage Fingerprint Software for Windows 7/8 64-bit[reboot type 3] WiMAX Driver for Intel Cards (For Win8 64bit)[reboot type 3] Intel Management Engine Interface driver for Win8 32/64 bit[reboot type 3] Synaptics ThinkPad UltraNav Driver - Vista/7/8 [32,64][reboot type 3] Realtek Card Reader Driver for Windows 8 32/64 bit -WW-[reboot type 3] WiFi driver for Intel cards Driver - 8 [64][reboot type 3] Lenovo Settings Dependency Pacakge - 8 [32,64][reboot type 3] ThinkVantage Aktivt skyddssystem (64bit)[reboot type 3] AMD USB Filter Driver for Windows 8 32/64bit[reboot type 3] ThinkVantage Aktivt skyddssystem (32bit)[reboot type 3] WiFi driver for Intel cards Driver - 8 [32][reboot type 3] WiMAX Driver for Intel Cards (For Win8 32bit)[reboot type 3] Critical patch to fix TVSU UTS issue[reboot type 1]
    Info 2012-12-19 , 10:09:37  vid Tvsu.Coreq.CoreqProcessor.ProcessUpdatesImplementation(Update[] updates)  Message: Beginning Coreq process: Recieved 16Updates

  • System Update 5.01 update only removes itself on Win7

    I recently launched System Update (installed on Windows 7 x64 on my x230) version 5.01 and was notified that an update was available. After accepting the "install update?" query, the usual download and installation ensued... and guess what, after that (download+installation) something (UCS?) crashed and when looking for tvsu anywhere on my disk (Program Files, Program Files x86, ProgramData) all I could find was... well... nothing.
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    If you care for why this happened, I'll delay installing the 5.02 TVSU until tomorrow... if you need any logfiles until then, tell me.
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    Benjs,
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    ==
    something (UCS?) crashed  > I have know idea what you are stating.
    ==
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  • Problem with System Update 5.01.0005

    Hi.
    I have a X220 (PN: 42912BG) with problem installing the latest TVSU. It would not start, it only give me a message saying it can not find the C:\Program Files (x86)\Lenovo\System Update\ConfigService.exe. Does anybody els have this problem, and any good solution for fixing it?
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    Current SU release date is 02/04/13  version 5.02.007
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    ==
    ie,
    MSI (c) (A8:B0) [11:54:16:937]: Note: 1: 1707 MSI (c) (A8:B0) [11:54:16:937]: Product: Lenovo System Update -- Installation operation completed successfully.
    MSI (c) (A8:B0) [11:54:16:953]: Windows Installer installed the product. Product Name: Lenovo System Update. Product Version: 5.02.0007. Product Language: 1033. Manufacturer: Lenovo. Installation success or error status: 0.
    ==
    I have also seen another post,,i will have to hunt it down, which matches the UK post.  Looked like a help screen for MSI installer.

  • Lenovo System Update 5 does not work on my B580

    Hello,
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  • Lenovo System Update 5.03 on T430u doesn't report software updates

    On my T430u Lenovo System Update 5.03 running on windows 8.1doen't find any update even though updates are available. More technical details about the problem are reported in my previous thread.
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    Solved!
    Go to Solution.

    Hi Mithun,
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    In logs directory of Lenovo System Update installation directory (C:\Program Files (x86)\Lenovo\System Update\logs) I can extract the same error:
    Info    2014-01-20 , 12.04.56
        in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
        Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml
    Info    2014-01-20 , 12.04.56
        in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
        Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
    Info    2014-01-20 , 12.04.56
        in Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
        Message: Setting PROCESSING status.
    Severe    2014-01-20 , 12.04.56
        in Tvsu.Engine.Process.HelloProcess.Start()
        Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml, this XML file is not well-formed
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            Message: Elemento radice mancante.
            Type: System.Xml.XmlException
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       in System.Xml.XmlTextReaderImpl.Read()
       in System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
       in System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
       in Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
       in Tvsu.Engine.Process.HelloProcess.Start()
    - The File: C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml
    it's an empty file (0 KB).
    Can you help me?
    Is there a place where I can attach all log files ?
    Best regards,
    Denis.

  • Does ThinkVantage System Update 5.06 work on B540 AIO?

    Can someone clarify if ThinkVantage System Update 5.06 can be used on the Ideacenter B540 AIO? Says in the ReadMe txt file that it supports Lenovo V/B/K/E Series. Thanks for any help.
    Solved!
    Go to Solution.

    Thanks for the quick reply. Guess I have to use Device Manager to update drivers, etc. BTW the Warranty Info and Support & Download links for my country (http://www.lenovo.com/contact/sg/en/index.shtml) do not work. Think all support here is outsourced, which is why I'm grateful for this forum.

  • ThinkVantage System Update 5.02 problem -- System Update hangs or freezes when installing KB updates

    Often after installing a KB update, System Update will restart the computer and then resume processing to install the next downloaded KB update.  However, after restarting, it always freezes or hangs part way through the next KB install.  After waiting 5 or 10 minutes, I click on "cancel."   System Update acknowledges cancellation but nothing happens, and when I eventually give up and select "End task" in Windows Task Manager, I am informed that "This program is not responding."
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    DID you get the machine from someonelse, outside of  Lenovo? DID you upgrade the original o/s?
    what o/s?
    ==
    KB are offered by microsoft, not Lenovo/su.  Under a rare condition, SU will offer as KB.  A known instance, where microsoft offers HOTFIX, but not for monthly update distribution.  Lenovo has their version of this KB. Probably this HOTFIX fixes a problem in Lenovo land driver that needs the hotfix.
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     Clearly this is a bug, perhaps arising from an license consent dialog box that fails to pop-up. << assumption, please docment.<<<
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    ===
    As I would hate to experience a freeze during a BIOS update
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    1 3 5
    2 4 6
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  • System Update 5.02.0007 and RDP

    TVSU 5.02.0007 show only splash screen and then closes when run on Windows 7 Enterprise 64 bit via Remote Desktop
    In previous version you could set compatibility mode to XP SP3 for the TVSU.EXE and it would work, but if you do that on the current version, you'll get the error messages saying that you need Windows 7 to run the program.
    Any workarounds for this problem?? It is VERY annoying
    Best regards
    HDM

    Hi Customer,
    This is a known limitation and we have below workaround:
    under the TVSU installation directory, usually is =>C:\Program Files\Lenovo\System Update, here you can find a file named "tvsukernel.exe", under the remote control scenario , you can launch TVSU by double click of "tvsukernel.exe" instead of double click "tvsu.exe", so you can create a shortcut for "tvsukernel.exe" on the desktop, then use it to launch tvsu.Please test and feedback your result. Sorry for the inconvinient.

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