Revert to 10.4.6 to solve WiFi stability problem?

Has anyone tried this? It seems as if the bulk of the people here who have WiFi dropouts have had this problem arise after updating the system software.
Would reverting to a previous version help? If so, where does one download an older version?
Thanks.

Phew - false alarm - it seems the restart wasn't enough - I just turned it off and then re-booted and it's working.
Reading all the other posts had me spooked - by the looks of it I'm one of the lucky ones !
J

Similar Messages

Use of EtreCheck to solve WiFi problem

I had a problem with my MacBook Air (original) running 10.7.5. Although the icon in the menubar showed a WiFi connection, I couldn't get any data from the network. Also Airport Utility couldn't see any of the four base stations on my network. I'll leave out the blind alleys and just say what I did to solve the problem.
I rebooted in Safe Mode, and found the problem went away. I ran EtreCheck and saved the results. I rebooted normally and found the WiFi problem was still there. I ran EtreCheck again and saved the results. On comparing the results, I found AirParrot kernel extensions were running in normal boot mode. I figured that might interfere with normal WiFi functioning.
I went to the AirParrot website and found a removal tool. I downloaded that and ran it. On rebooting, the problem was gone. EtreCheck confirmed that the AirParrot extensions were no longer present. Case closed.
I hope this will help someone use a similar method to solve her WiFi, or indeed, other problems. All thanks to the experts on this discussion group who have labored to solve people's problems and put EtreCheck together as a useful tool!
Self-help is key!

Hello najlaa1399,
It sounds like you don't have access to your rescue email and would like to reset your security questions. I found an article with information that should help:
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
This is also true if you don't have access to the rescue email. You can find the full article here:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Thank you for using Apple Support Communities.
Best,
Sheila M.

Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click

Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click on a link or anywhere on the page we are redirected to this casino web site, https://casino.7bets10.com/tr/?from=hy9yKXD43jSC-8Oxbw4femNd7ZgqdRLk-dHJpeG9uaXR l. Its the same whether on Chrome or Safari. Does anyone have a solution, thank you!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
Copy a line of text in this window to the Clipboard.
Paste into the window of another application.
Wait for the test to run. It usually takes a few minutes.
Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*AutoCad \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

HT204017 Yosemite update does not solve wifi problems

yosemite update does not solve wifi. Apple are as garbage as Microsoft now, but they have the cheek to charge twice as much!,
Apple, you have lost my future business...might as well buy a cheap windows laptop now.

Hello Chutley,
Thank you for using Apple Support Communities.
Depending on what is happing with your Wi-FI connection, the update may or may not resolve your issues. Since updating didn't resolve your issues, you might want to take a look at the following article for additional steps to try:
Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support
Regards,
Jeff D.

I need help with an email WiFi sending problem on my iPad 2

I’m having an email WiFi sending problem on my iPad 2     Model: MC774C/A; IOS VERSION: 6.1.3 (10B329).
While I use 4 email accounts on the iPad -- Hotmail, Gmail, iCloud and ns.sympatico.ca ( a division of BellAliant) – the sending difficulty only relates to the ns.sympatico.ca. The settings for this account are:         pop.bellaliant.net            and      smtp.bellaliant.net
I first noticed the problem about 3 weeks ago while travelling across the country (Canada). (I do recall about that time there was an update of my IOS and I also for my wife purchased from the Bell store an iPhone which shares my Apple account.) Prior to that everything worked well for a couple of years.
I noticed earlier this month that the iPad received mail fine but would not send at night using the motels’ WiFi. During the day, using my 3G account, all worked fine. I phoned Bell but was told that my experience was normal so I thought no more about it until I returned home and found the same problem at the house. I called Bell again and worked for 2 hours with 3 Bell technicians who succeeded in getting the iPad to neither send nor receive and gave up advising me to take the iPad into a Bell store to have it looked at. I did that and the young technician got the iPad sending and receiving by changing the        smtp.bellaliant.net      to         mail.1xbell.ca
However, when I returned home again, I realized that it was working on my 3G and still doesn’t send on my WiFi
I’m looking for any suggestions that might solve this annoying problem?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

WiFi (WLAN) problem - in the same room a iOS 5 device connects, iOS 6 not

Hi all,
I won't say that it's a proof for the iOS 6 WiFi/WLAN problem. BUT, it's evident that my iPhone 4 with iOS 5 sees all WLAN-networks and connects - my new iPad with iOS 6 doesn't! And I'm using the two devices in the same room. In addition my new iPad didn't have connection problems before updating to iOS 6.
Apple Software Engineers - please help and release the next update to fix it
Best regards
O.

iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

IPad WiFi Connection Problems - WiFi Symbol Appears With Full Bars but I Don't Get A Checkmark?

I was using the iPad one day and then all of a sudden it stopped connecting to the internet. The network at this hotel is very good and I've asked them about their router so it is not the router's problem.
I go to the Settings and tap on Wi-Fi then I tap on the hotel network. After a few seconds, it says the network name beside the Wi-Fi tab and it gives me the WiFi symbol showing 3 bars. But then I never get the checkmark or tick saying everything is connected. I try going online and it says the iPad is not connected to the internet. I've tried an iPhone and it connected and got a checkmark in a few seconds. I've talked to the front desk and he took out his phone and showed me that he could connect, he even opened a page without any problems at all.
I've been trying to find a solution for this for a long time. I've been searching Google over and over again. I turned Airplane Mode on for 1 minute, I've tried Resetting my Network settings, I've tried forgetting the network and reconnecting again, I've tried removing all restrictions from the iPad, I've rebooted the iPad A LOT, etc.
So this is my problem for people who don't want to read the whole message:
1. I can't connect to the internet with the iPad
2. It shows the WiFi symbol saying its connected but I never get the checkmark or tick.
3. It's not the router problem.
4. I've tried other networks and it doesn't work. It just keeps on showing that loading circle right beside the network name.
5. Do any of you know what this problem is? Or do you have a solution?
Thank you for reading this and have a great day

Since you are in a hotel, some of these are not applicable.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

WRT110 WIFI password problem

Hi Everyone,
I've got a very strange problem. First, I indicated WPA under Wireless Security section and typed in my passphrase. However when connecting to my wireless network name my passphrase never worked. Second, I completely disabled security and tried to simply connect without any passphrase, but I was still being asked for a passphrase nonetheless. I checked and double-checked and saved settings making sure security was disabled, but I was still being asked for a passphrase when choosing my wireless network!
I could probably restore my WRT110 to factory settings, however I don't want to loose other configurations like certain open ports and IP addresses I opened up for firewall.
Is there a way for me to resolve my WiFI password problem without restoring to factory default? I just need to figure out how to make the WiFi passpharse work. Here's what I have there:
Security Mode: WPA Personal
Encryption: TKIP
Passphrase: 0sunspot0
Key Renewal: 3600 seconds
However, when I pick my wireless network and try to connect to it by typing in 0sunspot0, I get authentication failure!
Am I doing something wrong?
Thanks,
Victor.
Solved!
Go to Solution.

I have misplaced all relevant info. for my router. I am trying to connect to a mini ipad. What do I need?
Is the router up and running and you would only want to add a device wirelessly? If so, you may access the setup page as sabretooth has said. To check the wireless settings, you may check this link, http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=476326f36c294e579ba6691a8db5411e_3698.xml&pid=80&r...

HT1145 Dear Ms Apple....My wi fi shows Not configured..please suggest me a solve out this problem soon..

Dear Ms Apple....My wi fi shows Not configured..please suggest me a solve out this problem soon..

Ms Apple is away from the desk but maybe I can help. If you open system preferences you'll see icons. Click on the one that says "Network". You should see somthing like this
Make sure that Wifi is turned on (gree light). This is a box in the upper right that says "Turn Wifi On". Click that box. Now your radio is on. To connect to a wifi network, select the icon in the upper menu bar that I've circled.
You can chose a network to join from the listed networks. You can also turn on wifi from that top line menu button but I think everyone be familar with system preferences. You'll go there a lot in your mac life.

Z30 wifi range problem after upgrade to 10.3.1.1565

After upgrading on Z30 the OS from 10.2 to 10.3.1 I experience serious Wifi range problems. There is a room in our house where I had excellent wifi connection with 10.2 and now the Z30 does not find the router. Even the router SSID! If I go closer to the router, it connects (5-6 meters from the room where I tested). It is a quite new router, a Linksys EA6200 with the latest firmware. I rebooted the router. No result. I restarted Blackberry (switch on/off), no result. I deleted all wifi saved connection on phone and tried to reconnect. No result. I tried to make a soft reset (vol up/down buttons), no results. Dont understand, I made Over the Air (on wifi) OS update yesterday in the same room, same place. Now I dont see any router there altough the Android phone and the notebook gives 4 bar wifi there. Before OS Upgrade I made a full backup (everything) in the Blackberry Link, tried to restore to the earlier OS version, but the restore uploaded to the new OS the personal data and not the earlier OS System. How I could solve the Wifi problem or roll back to the earlier official version? I dont see possibility on phone. It's crazy to have a quite good business phone which is now unuseable for its original functions without normal wifi connectivity... I understand to advise hacking or restarting router, etc... but how about if I go to abroad? I cannot restart the router there... I need stable wifi or a stable operating system...

I have seen numerous posts on other forums about the degraded wifi performance on devices running 10.3.1.xxxx.
I definitely noticed a dropoff in signal strength when I went up to 10.3.1. I remedied it by putting in a better router, but I don't believe one should have to do that in order to maintain was was acceptable performance under a previous OS. 10.3.1 is supposed to be an upgrade after all.
I also notice a difference between Z10(STL100-1) and Z30(STA100-6) on 5GHz wifi : Z10 finds and connects with no problem, but Z30 does not find the network at all, even when right next to the router. I subsequently discovered that the router autoselects channel 149 on 5GHz, which the Z10 is happy with. For the Z30, I tried all other available 5GHz channels on the router in turn, and eventually found that Z30 will find and connect if the router is manually set to channel 48 only. A bit restrictive for a high-end device.
It has been postulated that the claimed improved battery life on 10.3.1 comes at the expense of compromised wifi performance. Could this be the case?
Hoping this issue soon finds itself in the "under investigation" box at BB.

Wifi/net problem

Hi everyone
I've owned iPhone for nearly a year and I think always had op 3.1.2 version. Over past 6 months a nuisance connection to the net via wifi has deteriorated. What used to happen occasionally is that although the iPhone linked to the router, the phone would "hang" when trying to acess the net. A quick on off toggle of the airplane would sort immediately. Over the past couple of weeks, it was taking 2 or poss 3 attempts. Now it just hangs full stop. Connects to router but hangs on the net. Ruled out router prob as my wife can access net via wifi without issues with her iPhone (3.1.3) No prob with pc either so it's looking certain to be my phone. I was thinking of taking to a genius bar at local apple shop but I xpect one of their first questions will be am I running current version I.e op 4? I've read quite a lot of probs with the o4 software and took decision to wait until all the probs have been sorted. However do you think that I have no choice and that updating to o4 will probably solve the hanging problem? Advice appreciated asap please. Many thanks.
Riverq

When your iPhone is connected to your wi-fi network, go to Settings > Wi-Fi.
Select the right facing arrow in a blue circle to the right of your wi-fi network to reveal the settings for your wi-fi network. At the top, select Forget this Network. This will delete the wi-fi network and settings from your iPhone.
Follow this by re-joining the network.
If no change after doing so, on your iPhone go to Settings > General > Reset and select Reset Network Settings. This will erase all wi-fi networks and settings from your iPhone for every wi-fi network you have connected your iPhone with. This will require re-joining your wi-fi network and every other wi-fi network you have access to when returning within range of another such network.

WiFi sync problem

Syncing over WiFi was eagerly awaited, but in the YEARS since its introduction, it has NEVER worked satisfactorily for me, or for ANYONE else I know that tries to use it. I have maybe half a dozen iOS devices that need to be synced, although fortunately, automatic updating means this is not required as often as it once was because it's appallingly flakey.
All my devices have been set to use WiFi sync and (usually) appear in the iTunes sidebar under 'Devices'. I click one and see the 'overview' screen on the RHS, but when I then click to see the apps on that device, I just get a message saying "Looking for xxxxx", then after about a minute it goes away and the device vanishes from iTunes. Sometimes I can get further and actually make some changes, but then the above happens when I try to 'Apply' the changes. Even more rarely (like almost NEVER) it will actually succeed.
These things occur to me:-
WiFi (wireless ethernet) has been around a LONG time now and is well understood by almost everyone that elects to use it in their products - except Apple. How can such a basic function be so badly implemented by Apple. How hard can it be to make iTunes and iOS stay connected? I have an ethernet network around the house and WiFi base Stations (Apple Airports) and all devices seem to be able to use it and stay connected as required - except between iTunes and iOS. Heck, those exact same iOS devices and the Mac on which iTunes is running ALL remain PERFECTLY connected to the network even while iTunes is failing at this most basic level.
I realise however there can be technical difficulties with technology like this and it can take time to get it working perfectly, but how long do they need? It's been YEARS since WiFi sync was introduced, so why does it still NOT work.
This is I admit a bit of a rant, but it's undeniably irritating that such a useful function, promoted by Apple as one of the great features of iOS is still utterly ***** (insert expletive of your choice). However, maybe others have it working perfectly, in which case I'd like to hear from them in case there is some way to solve the problem, but I doubt it as it doesn't work for anyone I know.
So, does ANYONE have WiFi sync working reliably? How many devices?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

WiFi connection problem with WRT120N

Hello,
I'm trying to configure the WiFi on a WRT120N (firmware 1.0.05), but I encountered several problems.
The Internet routing is OK => no problem to have a RJ45 connection.
But when I configured the WiFi, the problems begun...
1) With a laptop Dell XP SP3 (about 6 years old, and working fine with other WiFi networks b/g WPA/WPA2), I can see the SSID, but it is not possible to connect (without security, or with WEP, WPA or WPA2).
2) With 2 different desktops (XP SP3 and Vista SP1) and an USB adapter Linksys Wireless-G, I cannot see the SSID (but I can see other SSID in the neighbourhood).
3) With an Alienware, no problem, I can immediately connect and surf (with or without encryption).
Could you please help me to solve this problem ?
Thanks in advance.

Connect the computer to the router with the Ethernet cable.
Open the setup page of the router. Create a new wireless network.
Click on the wireless tab and set the configuration view to manual.
Keep the network mode on Mixed, change the SSID, standard channel to 11. Save the settings.
Click on wireless security sub tab. Change the security mode to WPA personal and enter the password for the wireless network. Save the settings.
Click on Wireless MAC filter sub tab and make sure that it is disabled.
Click on Advanced wireless settings sub tab. Change the beacon interval to 75, RTS threshold to 2307 and fragmentation threshold to 2306. Save the settings.
Now try to connect to the wireless network. See if that works.
if you are not able to see the SSID then try changing the wireless channel on the router.
If that doesn't work then re-flash the firmware on your router. Download the latest firmware from Linksys website and save it on your computer. open the setup page of the router. Click on Administration tab and go to Firmware upgrade sub tab. Browse the firmware file that you have already downloaded and re-flash it on your router.
After upgrading the firmware on the router, it is recommended that you should reset the router and reconfigure it. Press and hold the reset button on the router for 30 seconds. Release the reset button and wait for 10 seconds. Power cycle the router and reconfigure it.

Wifi connection problem better with full battery

I have a macbook air I bought in 2012 (1.7 GHz Intel Core i5, 4 Gb memory) I know there are a lot of problems with other users complaining of wifi connecting problems. I have experienced the same problem but only when my battery charge is less than 98%. After my macbook has been on sleep for several hours, and has not been plugged in, the battery slowly drains and when I try to use it, it refuses to connect to any wifi connection. But as soon as I charge it up to 100% then it automatically connects, without having to restart it. Just wondering if anyone else has experienced this and if there has been any other answers from Apple regarding a potential fix for this issue....

Try this and it should reset your printer. On the front panel press the * and the # key at the same time, then press 1,2,3 in that order on the touch screen touch the left arrow button twice which will take you to the reset menu then press ok. Press the left arrow two more times and it should say "semi-full reset" press ok and this will be performed. The printer should shut down and will have to be turned back on, it will ask you for your language and your country the printer should initialize itself and should print an alignment page. NOTE: any speed dial numbers will be lost when you perform the semi-full reset.
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

TS1717 I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

I got this message every time i connect my iphone to itunes.. said 'iTunes was unable to load provider data from Sync Services. Reconnect or try again later.' so please help me to solve out this problem..

In the course of your troubleshooting to date, have you also worked through the following document?
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert

Revert to 10.4.6 to solve WiFi stability problem?

Similar Messages

Maybe you are looking for