Reverted to v10.7; getting error 42408

I used TimeMachine to revert from v11 to v10.7 iTunes is working fine, playlists, albums, etc. Except...at iTunes Store I'm getting 'an unknown error occurred (-42408)' when it first starts up and if I try to download, for instance, the free song of the week. I can play samples and browse the Store just fine. I also get error 42408 when I try to deauthorize/authorize this computer.
I've gone back a couple times in TM to an earlier iTunesLibrary.itl and tried 'previous iTunes Libraries' while in TM. I've also trashed com.apple.itunes.plist.
Any ideas appreciated...as opposed to ranting how you're going to switch over to the dark side.

Yes, those are in 'HD' as opposed to 'Home'. They are quite embedded and I don't think I want to mess with all that.
I did use Time Machine to restore:
Album Artwork/
iTunes Library Extras.itdb
iTunes Library Genius.itdb
iTunes Library.itl
Previous iTunes Libraries/
iTunes Music Library.xml
All to no avail. Still getting the error 42408 on Store startup and when I try to buy something.
Limnos...still using 10.4 huh? I must say that 10.6 is a great improvement. I haven't had to run Disk Utilities nor anything like TT Pro or Disk Warrior since going to it! How many years now? It's just very stable. And, I think most Macsters like iTunes 10 pretty well.
When I get the 10.6 Install Disc I might even do a System Restore; just get er done once and for all. 10.6 is so stable I've never had the need for something like Pacifist. Until iTunes 11 came along. On the other hand, seems like when iTunes 10 came out, there was an outcry too. But v11 is different; it's a complete overhaul. Actually, it seems many people like it; a few of us don't.
Thanks again.

Similar Messages

Why do I get error -42408 when I tried to download my recent purchases?

Can someone tell me why do I get error -42408 when I tried to download my recent purchases?

See this document iTunes: "Error 42408" or "Error 42404" after ... - Support - Apple
Make sure you have upgraded to the latest iTunes version.

I recently updated to latest iTunes and now my pc freezes. I have a Tosiba 32bit running Windows Vista. Itunes will no longer connect to the store and I get error 42408 when opening ITunes. Please help!!

When I open iTunes I get the error message 42408.
I have googled and tried various solutions including
- uninstalling, downloading and reinstalling. I have done that about 5 times.
- sending the desktop icon to the rubbish bin and recreating a shortcut.
- de-authorising the audible account. My computer goes thru the de- authorisation process and says that the account is deauthorised then when I go to re-authorise under Advanced all that is showing is to de-authorise the account. Weird.
- contacted a tech guy locally and he has no clue. He's thinking it's probably a conflicting software problem. Obviously.
I have to uninstall the iTunes program just so I can use the internet as the new version slows/freezes everything and makes doing anything on my computer ridiculous.
Everything on my computer runs fine when Itunes is uninstalled. Great. not.
I would appreciate some further guidance as unfortunately iTunes seems to have complete control over my life. LOL! Basically if iTunes fails the rest follows... It's a dominoe effect...

Update:
I contacted Apple Support and they agreed to waive the $40.00 tech support charge this one time which was very nice condsidering their update caused major problems with my computer. I realise I don't have to accept the updates but when they are released world wide to the public I do expect them to work relatively smoothly.
To cut a long story short after following the tech support advice and uninstalling and reinstalling itunes 10.5 for the seventh time and more than a week of going in circles and days spent away from my business trying to fix the problem - I gave up. Because, as a non computer geek, (no offense - I think cg's are amazing) what I need is a functioning computer and phone to run my business that can be both relied on - all the time. That is what I paid for and expected when I bought Apples' very smart iPhone - I did not expect to be plagued by an update to a program that causes chaos for over 7 days. (And to be frank I've had problems with iTunes for the whole time I have been using it. From importing cd's to purchasing problems. gah!)
I may be one tiny person in a very large universe but I believe a certain standard can and should be expected when handing over hard earned cash to a company with a good reputation.
I'm very disappointed with Apple.
Unfortunatley they have lost a customer...
This is how I fixed the problem:
Yesterday I bought a new smartphone - the Samsung Galaxy phone uses the Android Market and the Kies program. The phone is as good as if not better than the iPhone. The Kies program runs very smoothly on my computer. Downloading Apps is a breeze. My new phone is about the same size as the iPhone and a tad lighter.
Problem solved!
As a side note - I will now save about $250.00 per year on my new prepaid phone plan with Boost compared to staying with my previous post-paid plan. I also get unlimited standard national calls in Australia plus unlimited texting too! Not bad for $40.00 a month.
While this solution worked for me it may not suit everybody.

Can no longer authorise my computer. Get error -42408

I can no longer play my protected iTunes content, music or videos. When I try to authorise ( or de-authorise) I get the "Unknown error occurred -42408"
This would appear to be since upgrading to iTunes 9.0.3 this week.

check the post by Roy B in this thread: http://discussions.apple.com/message.jspa?messageID=11016660#11016660.

When I try to access iTunes I get 'The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes.' But when I try to download iTunes I get error (-42408)...help please.

When I try to access iTunes I get 'The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?'' But when I try to down load I get "unknown error occurred (-42408)". Don't know what to do next and I can't get into my iTunes library. (I have an iMac, OS10.6.8.)

Did you uninstall iTunes 11 and replace it with iTunes 10.7? If so, you'll need to go through a few steps to put things right:
Rename "iTunes Library.itl" to some other name;
Copy newst ITL file from the "Previous iTunes Libraries" folder into your main iTunes folder and rename it to "iTunes Library.itl";
Download iTunes 10.7: http://appldnld.apple.com/iTunes10/041-7195.20120912.d3uzQ/iTunes10.7.dmg
Download/install shareware app called Pacifist;
Open Pacifist and, separately, mount iTunes DMG file -- drag iTunes PKG file into Pacifist and install iTunes via the Pacifist application -- be sure to answer yes to replacing everything Pacifist asks about;
Enjoy iTunes 10.7.
Cheers,
trane

TS3297 I have a Windows Vista computer. When I am in iTunes store and try to purchase a song I get error 42408

I have a Windows Vista computer. When I am in iTunes store and try to purchase music I get the error 42408

Although you're getting a different error message, I'd try the following document with that one:
iTunes: Missing folder or incorrect permissions may prevent authorization

TS1368 Getting error 42408

I just got a new laptop, and can't get onto the Itunes store or sync my Iphone, and am getting an error 42408

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

I keep getting error -42408 while trying to authorize songs after itunes reinstall?

I had to reinstall itunes, because my mac wouldn't run the latest version. Half the songs now need authorization to play, but when I do the store give me the error message -42408. Is this a problem on my end or itunes store?

Hi there JonR0670,
You may find the troubleshooting steps in the article below helpful.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
-Griff W.

Error -42408. What is it and how do I get rid of it?

When I open iTunes, I get Error -42408. What is it and how do I get rid of it?

Two things you could try that may or may not help.
1) Force Quit Finder. Hold the Option+Command+esc keys together and Force Quit Finder.
2) Try a Restart

Error 42408 when syncing my iphone 4 with itunes, how can this be fixed..??

Ive recently downloaded the new itunes version 10.5, but now when i plug my iphone into my pc (Vista) i get error 42408 and messages saying that my mobile hasnt been started by my network provider, also requesting that I need to set my iphone back to factory settings, but i cant back up what i already have on my phone as i cant access iTunes, therefore i would loose everything! =( ITunes dosent even launch on my pc once my iphone is connected like it used to. I am the most untechnical person in the world, can someone please help me or give me some advise, as simple as possible =) My iphone is also requesting that i need to update my phone to the new iOS 5, again cant do this as i cant access itunes, finding this really frustrating, any help would be most appreciated, thanks in advance

Hello, Julie.
Thank you for the question. As the device is registered to the Apple ID, you would simply need to make sure the name is correct on https://appleid.apple.com/. If the name of the device itself is incorrect and you wish to change it, see the article below.
iTunes and iOS: Change the name of your iPhone, iPad, or iPod
http://support.apple.com/kb/ht3965
Cheers,
Jason H.

TS1717 I keep getting an "unknown error -42408 message and it won't let me buy music?

I keep getting an "unknown error-42408" message when I try to buy music - it then tells me to try again later, which I have done.

Hello suesq75,
This error message indicates that there are one or more components of iTunes that are missing or damaged. Reinstalling iTunes should resolve the issue.
iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3
http://support.apple.com/kb/TS3258
Symptoms
If your iTunes is missing resources or encountering software conflicts, error -42404 or -42408 may appear when authenticating or downloading from the iTunes Store.
Resolution
Update to the latest version of iTunes.
You can download the latest version of iTunes here.
Note: iTunes 9.2.1 is the highest iTunes version available for Mac OS X v10.4. iTunes 10.6.3 is the highest iTunes version available for Mac OS X v10.5.
Cheers,
Allen

I keep getting error code 42408. What should I do?

I keep getting error code 42408. What should I do?

This has appeared when people have tried to revert to iTunes 10.x from iTunes 11.
This is what one user did to fix it after downgrading.
http://forums.macrumors.com/showpost.php?p=16400819&postcount=6
Check the other threads here too if you have downgraded iTunes.
https://discussions.apple.com/message/20454121#20454121

TS3258 I get error message -42408 when trying to download itunes update 11.0.2 and thus can not upgrade to latest version. What should I do?

I get error message -42408 when trying to download itunes update 11.0.2 and I therefore can not update to that latest version. What can I do?

Hey there davidgor2!
I have found an article that should help you resolve this issue with updating your iTunes. The article can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
and the specific part of the article you will want to look at first is right here:
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
Thanks for using the Apple Support Communities!
Regards,
Braden

I keep getting error msg -42408 I have tried everything from Roy B and still get ther msg. Any other ideas?

I keep getting error message -42408 when I try to open ITunes Store.I sent a email to support and they sent me a link from Roy B,I tried both of his sugegstions and neither worked.Anyone have any other ideas????

Did you get anywhere with this, ikeaheerlen?
I am having the same sort problem (although my keyboard is recognized so I'm much further along than you).
I had a MacBook Pro with an XP SP3 partition and a Windows 7 partition on it.
I switched to a Mac Pro and wanted to migrate them over to it.
I used WinClone to make backups of both partitions and transferred the WinClone images to the Mac Pro.
I manually created the partitions and restored the WinClone images into each one.
But VMware wouldn't recognize either one.
So I deleted them both, and let Boot Camp Assistant (re-)create a single Boot Camp partition. Then I restored the Windows 7 WinClone image into it.
Ever since then all I get is "BOOTMGR is missing" error.
I thought maybe since I had dual-boot working (with a boot manager) in the old MacBook Pro setup, that the boot manager must've lived on the Windows XP SP3 partition, and it's completely missing from the Windows 7 partition. So I figured I needed to recreate it somehow.
After using the Windows 7 DVD ISO disc image to boot from, and trying several automated/manual steps, I can now actually get VMware to recognize the Boot Camp partition as being one, but when it tries to set it up for use with VMware, it complains that it isn't ready because it must have shut down incorrectly. It says to boot into Windows, then do a clean shutdown. But when I select the Boot Camp partition from Startup Disk, it boots from it but I still get the "BOOTMGR is missing" error even in a 'native' Boot Camp boot
I've tried all the steps I can find (including manual "bcdedit" steps booted from the Windows 7 DVD disc image) to no avail. I don't know what else to try at this point ...

Getting error message 42408 after updating

Earlier this week I got the available update box , did the update and now 3 days later
I Tunes is telling me that it does not recognize my I pod and to restore it .
After doing that I keep getting this error 42408 saying about not being authorized .
I can't sync anything no music no apps. Help .

Jtyler2009 wrote:
... Anyone else getting this ...
Please see the More Like This section on the right

Reverted to v10.7; getting error 42408

Similar Messages

Maybe you are looking for