Reviewer receives same item multiple times

Hi Experts,
I am using SRM 7.0 system with application controlled workflow. For one particular user who is assigned as a reviewer for the SC receives the same item for review multiple times. Suppose the SC has 1 line item then the work item email the user gets is like:
1 . Check shopping cart of xyz with total value 100 USD
2 . Check shopping cart of xyz with total value 100 USD
3 . Check shopping cart of xyz with total value 100 USD
I was checking the workflow log in swi1 and found 3 review workflow step were created. Is there any way to find what is the reason for this or only we can check during debug?
Thanks

try to use a different Item category for the batch split items in the delivery. In the Item category determination, maintain a different item category for the LF NORM CHSP TAN combination.
Now this Item category would be not relevant for Billing so it will not flow to your Invoice.
This will definitely help.

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Reviewer receives same item multiple times

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