Reviewer termination workflow

Hi All
I am currently working in SAP SRM 4.0 environment.
Problem: A reviewer is added to the Approval preview along with the approver. When the reviewer sees the shopping cart in his SRM INBOX and saves his comments and the shopping cart is also approved by the approver, the review item in the SRM INBOX does not dis-appear from the list. It is still lying out there in the INBOX.
According to config guide the items under review should dis-appear after the shopping cart is approved.
I will appreciate, if someone can help me analyse and provide any pointers to the solution of the problem above.
Thanks
Amol Mate

Hi Pierre
Thanks for that response. I think this OSS note might help us.
I have assigned you points.
Thanks
Amol Mate

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