Reviewers unable to open AdobeCaptivateReviewer.air
I sent AdobeCaptivateReviewer.air to my reviewers, along with the navigation path to the shared drive where the .crev file is posted. My reviewers all have the same result when they try to open the AIR application. They are asked what program to use to open the file. This is true whether they try to open it
from the email, or drag it to their desktops first.
Do they have to have Captivate to review a project?
We are running XP.
I have IE 7, and they all have 6.0, if that makes any difference.
Thanks for your help.
Hello DanMacLeod,
You may not have the Air Runtime installed on your computer.
Air apps do not use the Flash Player to run. Download the runtime
here:
http://get.adobe.com/air/
Let me know if that helps you,
Ryan
Johnston's Hallmark
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I created an .AIR file from the last lesson in Day 3, however
I'm unable to open the file to install the application. Is there
something I'm missing?Hello DanMacLeod,
You may not have the Air Runtime installed on your computer.
Air apps do not use the Flash Player to run. Download the runtime
here:
http://get.adobe.com/air/
Let me know if that helps you,
Ryan
Johnston's Hallmark -
I have updated Adobe AIR and unable to open previous applications Getting Error
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Unable to open iPhoto 9.4.1 after update
Hello,
Since I updated iPhoto on my computer (version: Mac OS X 10.7.5), I am unable to open iPhoto. It crashes each time I try.
The same happens with Aperture ...
In consequence, I can't access my pictures :-(
What should I do?
Thanks for your help.Terence,
I reinstalled the OS, it still crashes.
What else can I do?
Enclosed the first lines of the crash report.
Process:
iPhoto [830]
Path:
/Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:
com.apple.iPhoto
Version:
9.4.1 (9.4.1)
Build Info:
iPhotoProject-701067000000000~10
App Item ID:
408981381
App External ID: 11126036
Code Type:
X86 (Native)
Parent Process: launchd [583]
Date/Time:
2012-10-22 18:15:14.658 +0200
OS Version:
Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report:
256412 sec
Crashes Since Last Report:
4540
Per-App Crashes Since Last Report: 34
Anonymous UUID:
9700F55E-F2D0-4D31-913A-324B3A8C4183
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Application Specific Information:
dyld: launch, running initializers
/usr/lib/libSystem.B.dylib
xpchelper reply message validation: sandbox creation failed: 1002
Container object initialization failed: NSCocoaErrorDomain:513 You don’t have permission to save the file “Containers” in the folder “Bibliothèque”.
Dest: ~/Library/Containers/com.apple.iPhoto/Data/Library/Preferences
Destination permissions info:
0 stat: 2
-1 stat: 2
-2 stat: 2
-3 stat: 2
-4 stat: 2
-5 <LIBRARY> o:User m:040700 f:()
!#acl 1
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:write,delete,append, delete_child,writeattr,writeextattr,chown
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
fs: hfs, fsid: e000002, mf: 0480d000
-6 <HOME> o:User m:040755 f:()
!#acl 1
group:ABCDEFAB-CDEF-ABCD-EFAB-CDEF0000000C:everyone:12:deny:delete
fs: hfs, fsid: e000002, mf: 0480d000
-7 o:Root m:040755 f:()
fs: hfs, fsid: e000002, mf: 0480d000
Application Specific Signatures:
sandbox creation failed: 1002
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libxpc.dylib
0x9821854e runtime_init + 2014
1 libdispatch.dylib
0x9942cc27 dispatch_once_f + 50
2 libxpc.dylib
0x98218d92 _xpc_runtime_set_domain + 350
3 libxpc.dylib
0x982159af _libxpc_initializer + 578
4 libSystem.B.dylib
0x9a5727a7 libSystem_initializer + 199
5 dyld
0x8fe83203 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 251
6 dyld
0x8fe82d68 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
7 dyld
0x8fe802c8 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 256
8 dyld
0x8fe8025e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
9 dyld
0x8fe8025e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 150
10 dyld
0x8fe81268 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
11 dyld
0x8fe75694 dyld::initializeMainExecutable() + 214
12 dyld
0x8fe79f99 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**) + 2238
13 dyld
0x8fe732ef dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*) + 637
14 dyld
0x8fe73063 _dyld_start + 51
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000036d ebx: 0x7b625c80 ecx: 0xc006f3dd edx: 0x00000000
edi: 0xc006f070 esi: 0xacca8410 ebp: 0xc00700a8 esp: 0xc006e7b0
ss: 0x0000001f efl: 0x00010286 eip: 0x9821854e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x10edd000
Logical CPU: 1
Binary Images:
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0x1019000 - 0x1020ff7 com.apple.PhotoFoundation (1.0 - 1.22) <0B954084-2842-353C-9711-3086F788F0E5> /Applications/iPhoto.app/Contents/Frameworks/PhotoFoundation.framework/Versions /A/PhotoFoundation
0x108e000 - 0x126affb com.apple.geode (1.5.3 - 250.66) <6705876E-ECF6-32D1-ACD3-6ACC042B9B59> /Applications/iPhoto.app/Contents/Frameworks/Geode.framework/Versions/A/Geode
0x12f9000 - 0x12feff7 com.apple.iLifePhotoStreamConfiguration (3.4 - 2.5) <65A74F18-5020-31EC-B7E9-EBC14E2D9CA1> /Applications/iPhoto.app/Contents/Frameworks/iLifePhotoStreamConfiguration.fram ework/Versions/A/iLifePhotoStreamConfiguration
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0x1358000 - 0x137fff3 com.apple.iPhoto.Tessera (1.1 - 70.18) <89B09619-007F-3059-8946-69EDCA99732F> /Applications/iPhoto.app/Contents/Frameworks/Tessera.framework/Versions/A/Tesse ra
0x1394000 - 0x13b8ffb com.apple.iPhoto.Tellus (1.3 - 70.18) <43540903-6801-3ADF-A74D-8119A461E215> /Applications/iPhoto.app/Contents/Frameworks/Tellus.framework/Versions/A/Tellus
0x13d1000 - 0x13dcfff com.apple.iphoto.AccountConfigurationPlugin (1.2 - 1.2) <AC8DB384-DD00-3A14-852E-B7204AF82650> /Applications/iPhoto.app/Contents/Frameworks/AccountConfigurationPlugin.framewo rk/Versions/A/AccountConfigurationPlugin
0x13ea000 - 0x13ffffb com.apple.iLifeFaceRecognition (1.0 - 30.11) <4A781CBF-9764-3531-91E0-94C5B4DFCFDF> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/iLifeFaceRecognition
0x140e000 - 0x143affb com.apple.DiscRecordingUI (6.0.4 - 6040.4.1) <20BF6CE7-0923-3302-BE45-4880FA8A958D> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
0x1455000 - 0x1457fff com.apple.ExceptionHandling (1.5 - 10) <7C514CC4-7951-31CA-AEB3-D4AF49F44AE7> /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x145f000 - 0x146aff7 com.apple.UpgradeChecker (9.2 - 9.2) <12ABB553-332D-3A6A-93AA-FFFC6FE5B029> /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
0x1475000 - 0x180eff3 com.apple.iLifeSlideshow (3.1 - 1151.4) <B03978EF-A395-30D4-833B-7C474E1F5F12> /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow
0x190b000 - 0x1b9affb com.apple.iLifePageLayout (1.3 - 176.11) <4B81634C-4018-3F23-84FD-E44E794A6455> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/iLifePageLayout
0x1c72000 - 0x1d09ff7 com.apple.MobileMe (13 - 1.0.4) <5E6C6DEC-1F48-358F-8117-40FAAEB8AFAD> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
0x1d67000 - 0x1dceff3 com.apple.proxtcore (1.4.1 - 250.56) <BECDC511-596D-3A73-B7C1-9F4E7FE34582> /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
0x1e13000 - 0x1f11ff3 com.apple.iLifeSQLAccess (1.7.1 - 50.76) <E29E9C43-7BBB-347D-899A-69CA6F836125> /Applications/iPhoto.app/Contents/Frameworks/iLifeSQLAccess.framework/Versions/ A/iLifeSQLAccess
0x1f5a000 - 0x1f85ffb com.apple.ProUtils (1.1 - 200.36) <B121AC1D-DCAF-3180-A7C4-9F16C210EB2A> /Applications/iPhoto.app/Contents/Frameworks/ProUtils.framework/Versions/A/ProU tils
0x1f9f000 - 0x200afff com.apple.iLifeKit (1.3.1 - 156.11) <F347AFFA-9DA0-314C-BFB3-9FF6481FA750> /Applications/iPhoto.app/Contents/Frameworks/iLifeKit.framework/Versions/A/iLif eKit
0x2050000 - 0x2278ff7 com.apple.prokit (7.2.3 - 1823) <0FEDF2D7-F31A-36F2-91A9-C03877B0CB46> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x2386000 - 0x28aeff3 com.apple.RedRock (1.9.4 - 301.38) <E60A44BC-8A12-36D9-8D96-D76F64DCCF31> /Applications/iPhoto.app/Contents/Frameworks/RedRock.framework/Versions/A/RedRo ck
0x2aab000 - 0x2ac1ffb com.apple.AOSAccounts (1.0.2 - 1.0.71) <13763832-1B2B-32E8-95BC-C23A627E6DD4> /System/Library/PrivateFrameworks/AOSAccounts.framework/Versions/A/AOSAccounts
0x2ad6000 - 0x2b11ff3 com.apple.Ubiquity (1.1 - 210) <33FFF4F2-F8FD-3179-ACCE-72C67C44853A> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x2b2d000 - 0x2b2dff6 com.apple.SafariDAVNotifier (1.1.1 - 1) <DE95A56E-E2C8-3D96-B628-4DC6FA6CDD39> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
0x2b34000 - 0x2b55ff7 com.apple.ChunkingLibrary (1.0 - 127.2) <8C1C8488-71E4-3C13-AF75-95CF06C040A3> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x2b62000 - 0x2b64fff com.apple.LibraryRepair (1.0 - 1) <8D2DE423-2226-395A-9D90-3C43911F8613> /System/Library/PrivateFrameworks/LibraryRepair.framework/Versions/A/LibraryRep air
0x2b6d000 - 0x2bc7fff com.apple.proapps.MIO (1.0.6 - 512) <DFB10D40-23B3-3666-9F1F-161BE25AB59D> /Applications/iPhoto.app/Contents/Frameworks/MIO.framework/Versions/A/MIO
0x2be0000 - 0x2be1fff +eOkaoCom.dylib (??? - ???) <2DE16B47-23E7-73DB-1297-C928E40DFC31> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoCom.dylib
0x2be8000 - 0x2c0dff2 +eOkaoPt.dylib (??? - ???) <831D49D0-43A0-21A0-2662-2207E3BE0FF6> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoPt.dylib
0x2c18000 - 0x2c4cfe7 +eOkaoDt.dylib (??? - ???) <5693A28E-8C94-0F5F-150E-3B17CF753F64> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoDt.dylib
0x2c56000 - 0x2dbdfff +eOkaoFr.dylib (??? - ???) <E355FB47-C5EF-50CF-621A-9B17A50E2850> /Applications/iPhoto.app/Contents/Frameworks/iLifeFaceRecognition.framework/Ver sions/A/Resources/eOkaoFr.dylib
0x2dc3000 - 0x2e22ffb com.apple.NyxAudioAnalysis (12.3 - 12.3) <969D7731-8AE0-32B9-817F-1AA727BBF9D8> /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
0x2e3a000 - 0x2e74ff7 com.apple.CoreMediaIOServicesPrivate (52.0 - 3311) <D88F358F-5971-3D0F-996F-B384501DA11E> /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x2e90000 - 0x2eb7ff7 com.apple.CoreMediaPrivate (20.0 - 20.0) <60E70C01-09F2-3096-B361-83FD4D27BF86> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x2ecb000 - 0x2efbff7 com.apple.FWAVCPrivate (52.47 - 47) <8E724EF3-79D6-3B0D-8A57-6E13DA3EACB5> /System/Library/PrivateFrameworks/FWAVCPrivate.framework/Versions/A/FWAVCPrivat e
0x2f10000 - 0x2f5affb com.apple.CoreMediaIOServices (151.0 - 3232) <AE0FAE4D-CF41-3345-9930-9B0CD92141F6> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
0x2f7d000 - 0x2fa4ff7 com.apple.ExpressCheckout (1.0 - 1.0) <1F5D211F-AE55-30E8-A9A3-20B1597202AE> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/Frameworks/ExpressCheckout.framework/Versions/A/ExpressCheckout
0x2fbf000 - 0x2fedffb com.apple.iLifeImageAnalysis (3.0 - 3) <EDB6537B-FE91-373F-9618-61F085977EAB> /Applications/iPhoto.app/Contents/Frameworks/iLifePageLayout.framework/Versions /A/Frameworks/iLifeImageAnalysis.framework/Versions/A/iLifeImageAnalysis
0x8fe72000 - 0x8fea4aa7 dyld (195.6 - ???) <60FD3471-A1D7-342E-99A7-3EDECDAEC6EC> /usr/lib/dyld
0x90005000 - 0x9005dff7 libCoreStorage.dylib (??? - ???) <B55A2EAC-9CE5-3938-B1F0-0FD846678744> /usr/lib/libCoreStorage.dylib
0x90085000 - 0x90091ff4 com.apple.CrashReporterSupport (10.7.4 - 353) <96C5799C-5273-3B56-9273-CE38900EFE65> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x90092000 - 0x90096ffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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0x90279000 - 0x9027bffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x903cf000 - 0x9046bfff com.apple.ink.framework (10.7.5 - 113) <05CAFB64-D3B8-3973-87EA-CB8BBE580F6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x90473000 - 0x90496fff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x905af000 - 0x905affff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <7EFAD88C-AFBC-3D48-BE14-60B8EACC68D7> /usr/lib/system/libdnsinfo.dylib
0x905b0000 - 0x905b0fff com.apple.vecLib (3.7 - vecLib 3.7) <8CCF99BF-A4B7-3C01-9219-B83D2AE5F82A> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x905b1000 - 0x905b6ffb com.apple.phonenumbers (1.0 - 47) <1830301D-5409-3949-9614-C43C62B39DDA> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x90674000 - 0x9067fffb com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <A1764D2F-EB84-33DC-9ED5-CDA3B468FF3E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x90680000 - 0x90717fff com.apple.securityfoundation (5.0 - 55116) <510A3BA7-7171-3D98-A717-8EECCCE5FC91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x90718000 - 0x9071efff libGFXShared.dylib (??? - ???) <9C9834EB-B794-38C8-9B90-31D8CB234F86> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x90736000 - 0x907b1ffb com.apple.ApplicationServices.ATS (317.12.0 - ???) <4D124B65-3D43-32E9-B296-3671347BB888> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x907b2000 - 0x907b2ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x907b3000 - 0x907b5ff9 com.apple.securityhi (4.0 - 1) <C4BB2354-C7D2-3487-B71E-382DDC5B38E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x907b6000 - 0x907beff3 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <9E6135FF-C2B1-3BC9-A160-B32D71BFA77C> /usr/lib/system/liblaunch.dylib
0x907bf000 - 0x907c0ff7 libquarantine.dylib (36.7.0 - compatibility 1.0.0) <46980EC2-149D-3CF7-B29A-401FB89C275D> /usr/lib/system/libquarantine.dylib
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0x90c20000 - 0x90c20fff libodfde.dylib (??? - ???) <145BCE52-E8B7-35E8-9145-7459E66F7502> /usr/lib/libodfde.dylib
0x90c21000 - 0x90f67ff3 com.apple.HIToolbox (1.9 - ???) <E5EA9EEF-3CCA-36A0-8688-DA2E64E2256C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9127a000 - 0x9157cfff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <C613B0DA-B401-3DC7-B626-6E20D4DDC8A8> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x91589000 - 0x916b5ff9 com.apple.CFNetwork (520.5.1 - 520.5.1) <F3C606BF-6DCF-33CD-981B-7253C9E3113A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x916d1000 - 0x91740ff3 com.apple.WhitePagesFramework (10.7.0 - 141.0) <140B2088-BEE5-389F-82E3-538BDFA40799> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x91741000 - 0x91767ffb com.apple.quartzfilters (1.7.0 - 1.7.0) <64AB163E-7E91-3028-8730-BE11BC1F5237> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x91768000 - 0x91850fff libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
0x91853000 - 0x91893ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9194b000 - 0x9197aff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x9197b000 - 0x9197cfff libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <B04592B1-0924-3422-82FF-976B339DF567> /usr/lib/system/libsystem_blocks.dylib
0x9197d000 - 0x91980ffc libpam.2.dylib (3.0.0 - compatibility 3.0.0) <6FFDBD60-5EC6-3EFA-996B-EE030443C16C> /usr/lib/libpam.2.dylib
0x91981000 - 0x922ac72b com.apple.CoreGraphics (1.600.0 - ???) <DD7CDD67-FC4F-36FE-962F-2EA7EF3FC780> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x922ad000 - 0x9230affb com.apple.htmlrendering (76 - 1.1.4) <409EF0CB-2997-369A-9326-BE12436B9EE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9230b000 - 0x92316ffe libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <13FF02F8-7AF6-3E12-B183-9A725B526B50> /usr/lib/libbz2.1.0.dylib -
Unable to open the apps in iphone 4s
hi all
i am unable to open some apps in my iphone4s some times,i need to uninstall some apps and re install the app again to open.try downloading a free app, and then try double taping the home button holding down a app and then click the minus sign, try turning air plane mode on and off
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Unable to open Pages document on desktop/iCloud
Purchased a Macbook Air and decided to use Pages to update and reformat my resume, but after I saved it, I am unable to open it on both the computer and iCloud. The dialogue that pops up just says "filename.pages cannot be opened". Is there a way to convert it to a Word document or PDF, as most online file converters don't recognize .pages?
I will try to get thsi post move to iWork for iOs.
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I am unable to open a keynote lecture
I am unable to open one of my important lectures produced with Keynote 6.5. It is one of a library of 22 lectures I have stored on the iCloud Drive. All the others open without difficulty. The problem lecture used to open without problem. Now when I try to open it I get "“Acute Liver Failure” can’t be opened." I am trying to open it on both my MacBook Pro (using system 10.10), directly from iCloud using Safari, as well as from my iPad Air (using the most up to date iOS) without success.
I have tried the “fix" of converting the file to .zip, then back to .key, but that doesn’t work.
I am desperate not to lose this lecture that took me months to make, so any help will be very appreciated.
JohnBizarrely, I found if I try to open my "damaged lecture" from inside Keynote 6.5 as opposed to directly clicking on the presentations icon, it works! All my other lectures can be opened by directly clicking on the icon.
Many thanks, John -
Unable to open Pages docs in Pages 5.5
I cannot believe that I'm having this extreme an issue but not finding anyone else with the same problem thus far.
I am unable to open any Pages docs in Page 5.5. Actually though, the issue began right BEFORE I upgraded to Yosemite and then upgraded Pages.
I partly did the whole upgrade to see if it would fix the issue, and it has not.
I have tried everything, every way there is to open a file, I've tried it. I'm talking about Pages docs I created originally in Pages, that will not open.
When I give the open command, it acts like it's opening the doc, and there are no error messages but the doc simply doesn't open.
HELP!!! I can't do my work!Hi all,
I hav been having a similar problem. In the end I re formatted my hard drive (which I had been thinking of doing anyway) re installed Yosemite and pages 5.5 anew. I did the same with my iPad Air V1.
However, files are not syncing across the cloud to the iPad or the other way round. I create a file on Page son the Mac and save to iCloud. Wont show there or on the iPad. File on iPad won't show in Pages on the Mac. It's impacting my business greatly as I create case reports in Police Stations (lawyer) and finish off on the Mac but unless i use iCloud I can't. Driving me mad and cannot think of a solution.
Mike -
Unable to download firefox browser and unable to open webpages normally ??
I am a new Macbook user, I just got a new Air, I am having trouble downloading Firefox, I tried downloading the file from the download section however, I was unable to open the webpage and recieved the following error:
afari can’t open the page “http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty2.pl/product=03699&cat=11&platfor m=osx&method=sa/download.html?product=firefox-3.5.1&os=osx&lang=en-US” because it can’t find the server “wsidecar.apple.com”.
Also, I am unable to open certain webpages like facebook and youtube properly. Do i need to installl any plug ins? or anything else ?
Thank youHi Manu,
The best way to download Firefox would be through the official source at http://www.getfirefox.com. When it finishes downloading, drag the Firefox icon to your Applications folder, and then "eject" the disk image.
Regarding other sites, you may be having trouble due to not having the Flash plugin installed. You can download it at http://get.adobe.com/flashplayer/
Hope this helps. -
I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that it "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file." Then I select "OK" and the next message comes up "Could not initialize Photoshop because the file is locked, you do not have the necessary permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock this file. I installed all of the programs on the same day from a CD. I need this fixed immediately.
I am not interested in switching to Creative Cloud, so don't even suggest it. I spoke to Mashmi (or something to that effect) on the "Support" Chat and there was absolutely no support. Useless actually.
Thanks in advance.Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium -
I am unable to open raw files taken on my Canon Rebel T1i in my version of Photoshop CS3. When I import raw files into Bridge they come up as patches with CR2 on them and when clicked on, a notice comes up stating that Photoshop does not recognize these files. I tried to update my Adobe Camera Raw by downloading version 4.6 from the Adobe Website, but when I clicked on the plus-in, I got another message that Photoshop does not recognize this file. I spoke with a representative from Canon who said that I could not update CS3 and that I should subscribe to the Cloud. I would prefer to use my CS3, if possible. Can anyone advise me what to do?
The T1i was first supported by Camera Raw 5.4 which is only compatible with CS4 and later
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Some options:
Upgrade to CS6
Join the Cloud
Download the free Adobe DNG converter, convert all T1i Raw files to DNGs then edit the DNGs in CS3
Camera raw, DNG | Adobe Photoshop CC -
Brand new Mac Book Pro
Purchased in Mexico's Department store Liverpool on June 20th 2012
Purchased Memory upgade to 8Gb, on june 27th, at Apple Store Memorial City, Houston
Upgraded memory from 4Gb to 8Gb on June 28th.
Tried to write on my external HD (previously written on a windows based PC) with no success.
Upon reccomendation from a Mac assistant, copied all my external HD contents into my Mac Hard drive.
Then formatted my external HD and copied back all my information to it.
deleted all the information from my MacBook Pro HD.
Attempted to repeat the same operation with another external HD, but got a message saying there was not enough epace on the computer HD (even though I have a 750Gb Hard Drive.
Looked in the trash bin and there it was, all the information previously deleted..
Could not empty the trash bin, although I got a message asking me to safely delete all the information from the trash bin,
Could not get enough space released, after several attpempts the trash bin was finally emptied.
All happy getting acquainted with my new MacBook Pro. Two days later, got a gray screen and not able to start the computer.
Looking in to Mac support I found article http://support.apple.com/kb/TS2570 and followed instructions to perform a safe boot:
"Perform a Safe Boot
Simply performing the Safe Boot may resolve this issue.
Shut down your Mac. If necessary, hold your Mac's power button for several seconds to force it to power down.
Start your Mac, then immediately hold the Shift key. This performs a Safe Boot. Advanced tip: If you want to
see the status of a Safe Boot as it progresses, you can hold Shift-Command-V during start up (instead of just Shift).
Note: A Safe Boot takes longer than a typical start up because it includes a disk check and other operations.
The following is the script that appears on the screen upon safe boot. and halt after the last line.
AppleACPICPU:Processor Id=6 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=7 LocalAplicId=255 Disabled
AppleACPICPU:Processor Id=8 LocalAplicId=255 Disabled
calling mpo_policy_init for TMSafetyNet
Security policy loaded: Safety net for Time Machine (TMSafetyNet)
calling mpo_policy_init for Sandbox
Security policy loaded: Seatbelt sandbox policy (Sandbox)
calling mpo_policy_init for Quarantine
Security policy loaded: Quarantine Policy (Quarantine)
Copyright (c) 1982, 1986, 1989, 1991, 1993
The Regents of the University of California. All Rights Reserved.
MAC Framework Succesfully initializad
using 16384 buffer headers and 10240 cluster IO buffer headers
IOAPIC: Version 0x20 Vextors 64:87
ACPI: System State [SO S3 S4 S5] (S3)
PFM64 (36cpu) 0xf10000000, 0xf0000000
Aplconsole relocated to 0xf1000000
PCI configuration changed (bridge=16 device=4 cardbus=0)
[ PCI configuration end, bridges 12 devices 16 ]
Firewire (OHCI) Lucent ID 5901 built-in now active, GUID 3c0754fffe9b2aa2; max speed s800.
Pthread support ABORTS when sync kernel primitives misused
com.apple.AppleFSCompressionTypeZlib kmod start
com.apple.AppleFSCompressionTypeDataless kmod start
com.apple.AppleFSCompressionTypeZlib load succeeded
com.apple.AppleFSCompressionTypeDateless load succeeded
AppleIntelCPUPowerManagementClient: ready
BTCOEXIST off
wl0: Broadcom BCM4331 802.11 Wireless controller
5.100.98.75
AppleUSBMultitouchDriver::checkStatus - received Status Packet, Payload 2: device was reinitializad
rooting via boot-uuid from /chosen: 6E918706-FC0D-37460-A3A0-6268A51DF93B
Waiting on <dict ID="0"><key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>
Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleAPIPCI/SATA@1F,2/AppleIntelPchSe riesAHCI/PRT0@0/AOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlock
storageevice /IoBlockStorageDriver/TOSHIBA MK7559GSXF Media/IOGUIDPartit
BSD root: disk0s2, major 14, minor 2
Kernel is LP64
com.apple.launchd 1 com.apple.launchd 1 *** launchd[1] has started up. ***
com.apple.launchd 1 com.apple.launchd 1 *** Verbose boot, will log to /dev/console. ***
Running fsck on the boot volume...
** /dev/rdisk0s2 (NO WRITE)
** Root file system
Executing FSCK_HFS (version diskdev_cmds-540.1~25).
BootCacheControl: UNable to open /Var/db/BootCache.playlist:2 No such file or directory
launchctl:Dubious permissions on file (skipping): /Library/LaunchDaemons
launchctl:Dubious permissions on file (skipping): /System/Library/LaunchDaemons
Any help or suggestions on what to do next would be welcomed.
I am in the middle of the Atlantick, stuck with a brand new, non working Apple MacBook Pro.
Best regards
Sergio RamosReinstalling MacOS does NOT fix the problem for me. I'm still searching a solution !
Bernard -
I am unable to open Calendar on my iMac - this occurred after installing Security Update 2015-002. I don't know if related. A message pops up after several minutes saying Calendar quit unexpectedly (but it never really opens). How do get Calendar back?
Hi Magsrobby,
Welcome to the forum and thanks for posting. I'm really sorry to hear you've had so many problems. I can look into this for you if you wish. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
I am unable to open Icloud on my PC with Windows 7 but have it installed
I am unable to open Icloud on my PC with Windows 7 but have it on my Iphone & Ipad working OK
Please helpThe menu selection only shows the other options if you already have a selection active; a selection made with one of the available tools like lasso or quick selection. First select with the tools, then use the menu 'Select'.
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I installed iOS7 on my iPhone5 and now I am unable to open iTunes - the screen just stays blank.
I have checked date and time and wifi settings.
Not sure what else to do.
I do have iMatch active on my device and its working fine on my other iPohne with iOS7 installed.
Any help please!Have you tried logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then logging back in ? If it's still the same after that then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.
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