Revisiting the Right-click issue

I know about the issue with right-click in Captivate, so I put all my files for the client to review on my own website, so right-clicking works fine, and I have verified this on multiple computers.
However, my client is telling me that on her computer the right click does not work.  Since it is running from a web server I am not sure why that is, or what may be the problem.  The only issues I had dealt with before were running from a local or networked drive.
Is there anything she should try to make this work?
Thanks.

Ask her to get some other coworkers at her site to test the same link.  If they all report the same issue then you may have something in her Standard Operating Environment that is causing this issue.  If they can use right-click but she cannot, then it could be something to do with her user profile.

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    Did someone help you today? Press the star on the left to thank them with a Kudo!
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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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