Rewind/Pause/etc... stop working.

I just signed up for Xfinity X1 service and had it installed earlier this month. I have 3 boxes. One main box (Model PC PX013ANC - with the clock on it) on the main floor, and then 2 model PC PX032ANI boxes, one upstairs and one in the finished basement. Everything was working fine until about 1 week ago. The box in the bedroom will stop allowing me to pause or rewind live tv. When I try to use these functions, a message appears saying that the function is not available. If I restart the box, it goes back to normal and I am able to pause and rewind again. Then it will go back to showing that the function isn't available. The issue seems to occur after 8pm at night, although that is the only time that box is used. I haven't had an issue with the other boxes yet. I have also noticed that, around the same time, there are major issues with the on-demand programming and if i'm trying to watch something, it will play for a few minutes and then go back to live TV with no explanation. Can anyone help with these 2 issues? It is very frustrating and may force me to cancel my service with Xfinity.

Stapletunes wrote:
I just signed up for Xfinity X1 service and had it installed earlier this month. I have 3 boxes. One main box (Model PC PX013ANC - with the clock on it) on the main floor, and then 2 model PC PX032ANI boxes, one upstairs and one in the finished basement. Everything was working fine until about 1 week ago. The box in the bedroom will stop allowing me to pause or rewind live tv. When I try to use these functions, a message appears saying that the function is not available. If I restart the box, it goes back to normal and I am able to pause and rewind again. Then it will go back to showing that the function isn't available. The issue seems to occur after 8pm at night, although that is the only time that box is used. I haven't had an issue with the other boxes yet. I have also noticed that, around the same time, there are major issues with the on-demand programming and if i'm trying to watch something, it will play for a few minutes and then go back to live TV with no explanation. Can anyone help with these 2 issues? It is very frustrating and may force me to cancel my service with Xfinity.The 2 small boxes are Xi3's and "borrow" a tuner from the big box ( DVR ) through the MOCA network.... you should request a Health Check be done to look at your signal levels.... You may be suffering from poor signals which could cause the issues or you have MOCA issues inside!!!!

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Rewind/Pause/etc... stop working.

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