Rezound: Still no OTA after manual attempt

Hi all,
No matter what I try I cannot get the OTA for the Rezound. If I go in manually and "Check new" the software update screen shows for about 3-5 seconds then disappears with no other prompt. When I check the "status" it shows the follwing:
Source: Verizon Wireless
Name:
Status:
Code: 0
Date:
Time:
Description:
Based on what I've read, it seems that if you manually check the status then you should get the update, or you can wait til it automatically pushes to you. But neither seem to be working on my phone.
I have tried this on a 4G, 3G, and wireless connections with no luck.
Is there anything else that I can try?

No, I gave up.  First I called HTC and they confirmed that they had finished pushing the OTA.  After numerous resets, and other suggestions like moving the date ahead, I called Verizon.  First, the rep was requesting that I wait longer.  After explaining that I had two call with HTC, and the fact that I could not even pull a manual update that was sitting out there, they ultimately sent me the replacement.  Interestingly, the new phone found the update the minute it was activated.

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