Rezounds many technical issues
I have had my HTC Rezound for right at a year. I have replaced the SIM card twice, had the phone replaced once (in September 2012) and now it's spazing again. I now have issues where the screen will come up as a split duplicate screen, or it will go all fuzzy like it can't figure out what it should be displaying. When you press the power button to turn off the screen and press it again to bring it back up it clears it. Also, the volume button will no longer change the ringer volume, it will only change the media volume. I shut it off to reboot it and I get the message that this phone needs a SIM card to work (which it has) and then it goes away and finishes the boot process. I have not downloaded any new apps in over a month. My phone is in an Otterbox case and I'm careful with it....can someone please tell me if you are having the same problems and if I can fix it??
Kiwichik, we don't want your phone to keep spazzing out and getting fuzzy! Let's see what's going on. First, I would not recommend taking your phone apart while still under warranty, as it would void the warranty. Does the screen turn fuzzy after using any certain tasks or actions? Do you have an antivirus application installed? If so, please uninstall. When you adjust the ringer volume, are you on the main screen? Please boot the phone into safe mode http://bit.ly/UveVwG to see if these issues persist. If not, then it may be one of the apps that were previously installed. If the issue persists, I recommend completing a factory reset http://bit.ly/Q166KZ.
Let me know if you're still having problems.
MarquiaF_VZW
Follow us on Twitter @VZWSupport
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In our client enviroment is not installed even the EHP1 level for Basis or Abap and this is necessary for install the version 6.0
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We read that there are many technical issues (like application of notes) installing 4.7 version on a 6.0 system due to technical things like tables structures and plattforms, that installing 6.0 version and run pre EHP4 version
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Is it possible to install the 4.7 version in a 6.0 system having few technical issues after the installation?
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We are looking forward an answer and you are the only that can help us.
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SAP_ABA 700 0018 SAPKA70018 Cross-Application Component
SAP_BASIS 700 0018 SAPKB70018 SAP Basis Component
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SAP_HRCAT 600 0041 SAPK-60041INSAPHRCAT Sub component SAP_HRCAT of SAP_HR
SAP_HRCAU 600 0041 SAPK-60041INSAPHRCAU Sub component SAP_HRCAU of SAP_HR
SAP_HRCBE 600 0041 SAPK-60041INSAPHRCBE Sub component SAP_HRCBE of SAP_HR
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SAP_HRCCH 600 0041 SAPK-60041INSAPHRCCH Sub component SAP_HRCCH of SAP_HR
SAP_HRCCN 600 0041 SAPK-60041INSAPHRCCN Sub component SAP_HRCCN of SAP_HR
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SAP_HRCIT 600 0041 SAPK-60041INSAPHRCIT Sub component SAP_HRCIT of SAP_HR
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SAP_HRCKR 600 0041 SAPK-60041INSAPHRCKR Sub component SAP_HRCKR of SAP_HR
SAP_HRCMX 600 0041 SAPK-60041INSAPHRCMX Sub component SAP_HRCMX of SAP_HR
SAP_HRCMY 600 0041 SAPK-60041INSAPHRCMY Sub component SAP_HRCMY of SAP_HR
SAP_HRCNL 600 0041 SAPK-60041INSAPHRCNL Sub component SAP_HRCNL of SAP_HR
SAP_HRCNO 600 0041 SAPK-60041INSAPHRCNO Sub component SAP_HRCNO of SAP_HR
SAP_HRCNZ 600 0041 SAPK-60041INSAPHRCNZ Sub component SAP_HRCNZ of SAP_HR
SAP_HRCPH 600 0041 SAPK-60041INSAPHRCPH Sub component SAP_HRCPH of SAP_HR
SAP_HRCPT 600 0041 SAPK-60041INSAPHRCPT Sub component SAP_HRCPT of SAP_HR
SAP_HRCRU 600 0041 SAPK-60041INSAPHRCRU Sub component SAP_HRCRU of SAP_HR
SAP_HRCSE 600 0041 SAPK-60041INSAPHRCSE Sub component SAP_HRCSE of SAP_HR
SAP_HRCSG 600 0041 SAPK-60041INSAPHRCSG Sub component SAP_HRCSG of SAP_HR
SAP_HRCTH 600 0041 SAPK-60041INSAPHRCTH Sub component SAP_HRCTH of SAP_HR
SAP_HRCTW 600 0041 SAPK-60041INSAPHRCTW Sub component SAP_HRCTW of SAP_HR
SAP_HRCUS 600 0041 SAPK-60041INSAPHRCUS Sub component SAP_HRCUS of SAP_HR
SAP_HRCVE 600 0041 SAPK-60041INSAPHRCVE Sub component SAP_HRCVE of SAP_HR
SAP_HRCZA 600 0041 SAPK-60041INSAPHRCZA Sub component SAP_HRCZA of SAP_HR
SAP_HRGXX 600 0041 SAPK-60041INSAPHRGXX Sub component SAP_HRGXX of SAP_HR
SAP_HRRXX 600 0041 SAPK-60041INSAPHRRXX Sub component SAP_HRRXX of SAP_HR
EA-IPPE 400 0015 SAPKGPID15 SAP iPPE
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EA-HRCAU 603 0015 SAPK-60315INEAHRCAU Sub component EA-HRCAU of EA-HR
EA-HRCBE 603 0015 SAPK-60315INEAHRCBE Sub component EA-HRCBE of EA-HR
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EA-HRCDE 603 0015 SAPK-60315INEAHRCDE Sub component EA-HRCDE of EA-HR
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EA-HRCFI 603 0015 SAPK-60315INEAHRCFI Sub component EA-HRCFI of EA-HR
EA-HRCFR 603 0015 SAPK-60315INEAHRCFR Sub component EA-HRCFR of EA-HR
EA-HRCGB 603 0015 SAPK-60315INEAHRCGB Sub component EA-HRCGB of EA-HR
EA-HRCHK 603 0015 SAPK-60315INEAHRCHK Sub component EA-HRCHK of EA-HR
EA-HRCID 603 0015 SAPK-60315INEAHRCID Sub component EA-HRCID of EA-HR
EA-HRCIE 603 0015 SAPK-60315INEAHRCIE Sub component EA-HRCIE of EA-HR
EA-HRCIN 603 0015 SAPK-60315INEAHRCIN Sub component EA-HRCIN of EA-HR
EA-HRCIT 603 0015 SAPK-60315INEAHRCIT Sub component EA-HRCIT of EA-HR
EA-HRCJP 603 0015 SAPK-60315INEAHRCJP Sub component EA-HRCJP of EA-HR
EA-HRCKR 603 0015 SAPK-60315INEAHRCKR Sub component EA-HRCKR of EA-HR
EA-HRCMX 603 0015 SAPK-60315INEAHRCMX Sub component EA-HRCMX of EA-HR
EA-HRCMY 603 0015 SAPK-60315INEAHRCMY Sub component EA-HRCMY of EA-HR
EA-HRCNL 603 0015 SAPK-60315INEAHRCNL Sub component EA-HRCNL of EA-HR
EA-HRCNO 603 0015 SAPK-60315INEAHRCNO Sub component EA-HRCNO of EA-HR
EA-HRCNZ 603 0015 SAPK-60315INEAHRCNZ Sub component EA-HRCNZ of EA-HR
EA-HRCPH 603 0015 SAPK-60315INEAHRCPH Sub component EA-HRCPH of EA-HR
EA-HRCPT 603 0015 SAPK-60315INEAHRCPT Sub component EA-HRCPT of EA-HR
EA-HRCRU 603 0015 SAPK-60315INEAHRCRU Sub component EA-HRCRU of EA-HR
EA-HRCSE 603 0015 SAPK-60315INEAHRCSE Sub component EA-HRCSE of EA-HR
EA-HRCSG 603 0015 SAPK-60315INEAHRCSG Sub component EA-HRCSG of EA-HR
EA-HRCTH 603 0015 SAPK-60315INEAHRCTH Sub component EA-HRCTH of EA-HR
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IS-H 603 0006 SAPK-60306INISH SAP Healthcare
IS-M 603 0004 SAPK-60304INISM SAP MEDIA
IS-OIL 603 0004 SAPK-60304INISOIL IS-OIL
IS-PS-CA 603 0004 SAPK-60304INISPSCA IS-PUBLIC SECTOR CONTRACT ACCOUNTING
IS-UT 603 0004 SAPK-60304INISUT SAP Utilities/Telecommunication
LSOFE 603 0004 SAPK-60304INLSOFE LSOFE
SEM-BW 603 0004 SAPK-60304INSEMBW SEM-BW 603
SLL-NFE 100 0008 SAPK-10008INSLLNFE xNFE 1.0
ST-A/PI 01L_ECC600 0000 - Application Servicetools for ECC 600
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Hope you can help us!!
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Best Regards,
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Marcelo Oliveira
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Edited by: marcelojesus on Apr 21, 2010 1:05 AM
Edited by: marcelojesus on Apr 21, 2010 1:06 AM
Edited by: marcelojesus on Apr 21, 2010 1:07 AM
Edited by: marcelojesus on Apr 21, 2010 1:10 AMHi Marcelo,
Your particular configuration is not supported by our product out of the box - we require a unicode system.
What you can do is try out the installation using a transport that holds our RFCs, or alternatively, use an older install such as STVN 1.1 Orgchart, which does not require Ehp 4 specific items or Nakisa's ABAP add-On.
What applications are you installing?
Thanks -
Welcome to the new "X1 Technical Issues" thread. We ask that you post all of your X1 related technical issues (Audio, Set Top Box, etc.) here.
Below, you will find links to X1 Help articles that may assist you in resolving your technical issue:
Xfinity TV: Basic Troubleshooting
Find and Troubleshoot Error Codes
Thank you in advance for posting!Like many new X1 customers, you are having signal problems. What worked for the older legacy boxes doesn't always work with X1. X1 needs clean and stable signal both incoming and outgoing.
Call in to Comcast and get a service visit set up to have your signals looked at...
lobsta wrote:
Hello, my problemstilingno picture at times, reset fixesreset 3-5 times a day due to freezingslow response to remote- up to 10 second delay or nothing, again resetunable to fast forwaRD at times on dvrfgast forwaRD won't srtop reset helpsneds reboot 3-5 times dailyruns erratically like a overloaded computer from 1991These probs maKE my x1 give me second thoughts about the infrastructure supporting it,phone caLLS on hold till I get tired and hang upCurrently unsatisfactory in it's delivering on the hype.thaNK YOU -
This is disappointing. The app was fine and streaming happily to my Apple TV during the match build up, but about 1 minute into the game it suddenly stops, and trying to log back in to the app causes a "Cannot connect to BT Sport. Sorry we are having some temporary technical issues. Please try again later. (ID004)" error.
Same error on another apple device.
Have the servers gone down, or are too many people trying to watch?
Not a great start. I wonder if it will come back online before half-time?Yep, after signing up last night and testing the online player successfully earlier, it comes to the game now and all I am getting is either an error message or I am just being 'logged out' and bombed back to a log in screen again!
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Technical Issues Message When Trying To Submit My Podcast Feed
I have been trying to submit my podcast feed to the itunes store since monday and every time I get a message saying there is a technical issue and please try again later.
I sent an email off to apple to find out about this and options offered in the reply haven't worked either! I have had the podcast on itunes before but the site I was hosting it at back in the day (Mevio) decided to remove everything on its site, hence my original feed sat doing nothing and was then removed from the iTunes store, I have recently found a site that offered everything I was looking for (Podcasts.com) and signed up.
I posted my first show on Monday but now I have the issue of iTunes constantly telling me there is a Technical Issue and to try again later which I have repeatedly.
I even tried running my feed through feedburner and still nothing, I have changed the title of both the podcast and the show name like was suggested in the email from apple and still it wouldn't take. Its starting to get on my nerves now since I want to get my podcast back on iTunes.
Can anyone offer up any advice or suggestions on how I can sort this out!?The feed can be successfully subscribed to manually in iTunes. There are a few minor issues with the feed which I wouldn't have expected to cause a problem, but the Store can be more touchy than the application.
You should have this as the first line in your feed:
<?xml version="1.0" encoding="UTF-8"?>
You have far too many words in the 'keywords' tag in your episode - the maximum is twelve.
Your 'itunes:duration' tag reads
<itunes:duration>81</itunes:duration>
which is meaningless, though the Store might read it as 81 seconds and play only that amount of your episode. It should have the duration in the format hh:mm:ss, e.g. 0:26:42
I wouldn't have expected any of these to be fatal, though you should address them. It may be that you've hit a glitch in the Store - it's been known - so when you've corrected the errors try again. -
I'm having technical issues with Photoshop CC, it is displaying solid fill layers as transparent, even though they are showing up correctly as solid fill layers in the layers panel.
Does anyone know how to resolve this issue?Thanks for your assistance
This has never happened using Photoshop CS6 Extended on this computer.
Please view screen capture and system information below.
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1596 MHz
Built-in memory: 8126 MB
Free memory: 1065 MB
Memory available to Photoshop: 7147 MB
Memory used by Photoshop: 59 %
Image tile size: 1024K
Image cache levels: 6
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Unavailable
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Mobility Radeon HD 5650
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1600
Video Card Number: 1
Video Card: ATI Mobility Radeon HD 5650
Driver Version: 8.771.1.0
Driver Date: 20100909000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: ATI Mobility Radeon HD 5650
Video Card Memory: 1024 MB
Serial number: 90970270760028904342
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\testing\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 24.9G, 5.44G free
C:\, 673.4G, 525.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\ -
I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Is there an update to iOS 6? I've been having several technical issues since the upgrade. Uncontrolled zoom of the entire screen, Siri taking 25 seconds to respond and not recognizing names, locking up of the phone. All requiring a reset.
I would restore with backup and if that doesn't fix it try as new
http://support.apple.com/kb/HT4137 -
Many forms issues in one spool
Hello,
Can we have many forms issues(smartforms) in one spool?
I need to send one print stream / PCL format not multiple spools.
Best Regards,Hello everybody,
Thanks for your replies.
I found another way to resolve this situation.
For many invoices who are saved in nast. We initialize no_dialog to space.
After in the loop at the invoices : for the first one no_close to 'X' and the last one with no_close parameter to space.
After the call FM(Smartform) we pass 'X' to no_open .
I hope that answered for all.
ls_control_param-no_dialog = space.
LOOP AT t_nast INTO nast.
AT FIRST.
ls_control_param-no_close = 'X'.
ENDAT.
AT LAST.
Close spool file
ls_control_param-no_close = space.
ENDAT.
PERFORM processing.
ENDLOOP.
CALL FUNCTION lf_fm_name
EXPORTING
archive_index = toa_dara
archive_parameters = arc_params
control_parameters = ls_control_param
output_options = ls_output_options
user_settings = space
v_exemple = v_exemple
s_nast = s_nast
IMPORTING
job_output_info = ls_ssfcrescl
TABLES:
t_komv = t_komv
t_ekpo = t_ekpo
t_ekkn = t_ekkn
EXCEPTIONS formatting_error = 1
internal_error = 2
send_error = 3
user_canceled = 4
OTHERS = 5 .
ls_control_param-no_open = 'X'.
Best Regards
Thanks -
Is it possible to have a technical issue addressed...
For several years I have suffered with intermittent problems with my family's BT SMTP Mail services. Similar to another recent post, my SMTP mail is blocked on password/ID grounds even though I know the Password and ID are correct (they work on Webmail and I have made no changes to my PC, iPad or iPhone) Sometimes I can access via WiFi only, and sometimes access via 3G only - it varies, but the problem seems to be that the access is blocked because it appears to be coming from a novel route.
The support from BT is laughable - ranging from "we only support Webmail", "If Webmail works then the whole BT system is perfect so go away" to suggestions to change various port settings, none of which succeed permanently.
There is a problem with BT's SMTP service but they don't want to see it, and don't want to help. Does anyone know if it ever possible to get BT to look seriously a technical issue ?For this problem BT in general do not give proper support.
I copy below my post on another thread.
There are several reasons why you get password rejected messages however based on the information you have supplied I have the following observations and advice.
1. The failure message incorrect in that your username and password is likely to be correct but is being rejected for another reason.
2. The most likely cause is some form of timeout.
3. Providing you have a reasonably fast connection the timeout is likely to be because your account is being accessed by two or more of your devices at the same time.
4. To stop this happening you need to do the following.
a) Do not use webmail unless you have to.
b) If you do you use webmail make sure that you sign out when finished.
c) Make sure that all your devices do not check for emails automatically but require manual intervention.
d) Use POP instead of IMAP in email clients.
e) Make sure smartphones and tablets have Email accounts Push "off "and Fetch data "manually".
5. If you have done all of the above and still get a failure then logging in and out of webmail will usually clear the problem. YOU DO NOT NEED TO CHANGE YOUR PASSWORD. -
Is it a technical issue?
Adobe recently I wanted to download the tutorial files for aftereffect cc from (https://helpx.adobe.com/creative-cloud/learn/start/aftereffects.html) but unfortunately the file which i got from the side (that have to be tutorial files) contained a movie and readme txt but not the lesson files i think there is technical issue.... what should i do to get the files....
You will probably get better help in After Effects
This Cloud forum is not about using individual programs
This Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
We encountered a technical issue. Please try again.
I currently use Firefox 8.0.1 and Aol mail. I have Windows XP SP3. When I try to open my email I get this message: "We encountered a technical issue. Please try again." After continually trying, after awhile it does open. I don't have this problem on IE.
You may need to clear the AOL cookies as well.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies" -
I've found two technical issues with the HD-DVR.
1) If you click "INFO" while watching an On Demand selection, it will give you an info bar. Pressing info again (as you do when watching TV), will cause the DVR to Reboot and your On Demand selection will not appear in the "Recently Viewed", leaving you no choice but to re=order and fast forward to find your place.
2) If you are recording a selection and also viewing that selection on the recorder and then a second selection starts recording, the current program will skip to "live" and you will be unable to view the material you previously recorded.
On a personal note, has anyone found a less helpful technical support system than that employed by Verizon? The auto response is useless and the time required to speak to a representative is unbelievable!
Old BillThis is not just a Verizon issue. All providers of the DVR and external drive combination have had to encode them to work together as a pair because of the copyright laws. Those laws were written before the evolution of cloud storage, and I suspect that the laws will be amended to allow providers to wed the equipment to a person's account rather than a piece of equipment. When I was with DISH, they had the same limitation, and you had to pay $40 for the privilege of marrying the hard drive to the DVR ( I guess that was for the marriage license). Providers will develope this capability at different paces, some quicker than others.
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Many Specific Issues with Mac Performance after Yosemite Upgrade
I have a MacBook Pro Retina 15”--Late 2013
Ever since I upgraded to Yosemite, I have experienced the following problems:
Preview locking up after I attempt to open a document or photo
None of my files will be visible in certain views (e.g., Download Folder will appear empty)
Trash and Junk Folders will disappear in Mail
Spotlight will not search for anything when I attempt to use it
Google apps (e.g., Search, News, Gmail, Maps) will usually not open initially when I try to open them in Safari—will just time out with a message that website will not respond… If I close out the tab, then try to re-open it, it usually works. I also tried them out in Chrome, and they seem to load with no problems.
Initially I contacted Apple support. They had me delete several cache files, ran disk utility, etc. This seemed to help for a while, but problem returned.
The next step: I performed a clean installation of Yosemite. Eventually, the symptoms returned.
Last step: I took my computer to the Genius Bar at a local Apple Store. The tech ran several diagnostics and found no problems.
Finally, the Genius Bar tech. asked me how often I shut down my Mac; I told him ‘not very often’. His recommendation was that I restart my Mac every once in a while… (not specific on frequency)….
Restarting it every couple of days seems to be the only thing that works…
Any help with this problem would be greatly appreciated.1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
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','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %s more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'checksum: %s\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/, .+:/||b=="") b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /^ +iP.+:$/{ s/://;b0'$'\n'' };/es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub("\"","",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;if(i=='${p[24]}') nextfile;} END { if(i) print h;for(j=0;j<i;j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'G -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex|sudo:" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {Daemons,{Login,All,User}\ agents}\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;((PIPESTATUS))&&break;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B3 15;B6 14 15 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B3 23;A2 39 57 30;B3 24;B6 23 24 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Many-to-many performance issue
I realize that many-to-many joins have been discussed before (yes, I looked through many threads), but I'm having a slight variation on the issue. Our data warehouse has been functioning for a couple of years now, but we're now experiencing a dramatic degradation in report performance. I'll tell you everything I know and what I've tried. My hope is that someone will have an idea that hasn't occurred to me yet.
The troubling data links deal with accounts and account_types. Each transaction will have one account, but each account can have multiple account_types and each account_type is made up of multiple accounts. It ends up looking like this:
Transaction_cube --< account_dimension >--< account_type_table
Given the many-to-many relationship between account and account_type, this is the only architecture I could come up with that will maintain data integrity in the transaction cube.
I know that this is the cause of the performance issues because the reports run normally when this is removed. The volume of data obviously increases over time, but the problem appeared very suddenly -- not a gradual degradation that one would expect from a volume issue. The cube is partitioned by year and we're a little below last year's growth.
The other fact to throw in is that the account_type table did increase in size by an additional 30% when we first noticed the problem. However, the business was able to go back and remove half of the account_types (unused types) so now the table has fewer rows than it had before we noticed the problem (~15k rows in the account_type table).
We have tried pinning the table so that it remain in memory, but that did not help. I tried creating a materialized view combining accounts and account_types with a similar lack of improvement. I've tried adding indexes, but there is still a full-table scan. All database objects are analyzed nightly after the data load is completed.
I'm fresh out of ideas at this point. Any suggestions and/or ideas would be greatly appreciated.I've thought about that. What it would mean would be aprox. 20 additional columns for each of the different account_types. Unfortunately, that would also mean that all the reports that use the account_type would have to have a condition:
WHERE acct_type1='Income Stmt." OR acct_type2='Income Stmt." OR ....
Since the account_types are not set up in a hierarchy and there must be only one row for account, I'm not sure that this is a feasible solution.
Thank you for the suggestion.
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