RGB Only Prints in Black and White

My Illustrator CS3 seems to have developed a strange problem.  If I create a new RGB based document, a 'Web Document' or a 'Basic RGB Document' for example, and the print it, I only get a black and white print.  If I create a CMYK based document it prints just fine.  I have also tried creating a CMYK document and converting it to RGB and that prints fine too, but if I create an RGB document and convert to CMYK again I get a black and white print.
I have checked each of the colour profile and print dialog boxes to see if there are any differences bewteen a RGB sourced document and a CMYK sourced document but can't see anything obvious.  This problem seems to have developed over the past couple of weeks as it used to print RGB without a problem.
Any help would be much appreciated as I've been going round in circles with this for hours.  I should perhaps add that I'm no Illustrator expert!
Thanks.

I have found a solution to the problem by installing and using the PCL 6.0 driver instead of the PostScript driver (interestingly the PostScript driver is recommended by Xerox).
I am guessing that there must be a small error/discrepancy in the Xerox PostScript driver as it works fine in all other applications and indeed even in Illustrator with everything but RGB colour mode.
This also stacks up against the way the problem materialised as it seems that the error is only apparent in the latest driver, the previous driver (as shipped on CD with the printer) works correctly (it was updated by a Microsoft Update Patch originally).
It would be nice to raise this problem with Adobe and Xerox, but I wouldn't know where to start, so I'll stick with the PCL driver.

Similar Messages

  • HP1515  only prints in black and white (sometimes!)

    This is a weird one. Have 3 imacs in my school connected to a pc network with no problems. One imac when sent to one HP1515 will only print in black and white. However, if I print a test page, it prints in colour.
    The same imac, if print sent to different HP 1515 prints in colour. Print command sent from different imac to said printer prints fine in colour. I cant work out what is going on here?!!!
    Any help much appreciated

    I have found a solution to the problem by installing and using the PCL 6.0 driver instead of the PostScript driver (interestingly the PostScript driver is recommended by Xerox).
    I am guessing that there must be a small error/discrepancy in the Xerox PostScript driver as it works fine in all other applications and indeed even in Illustrator with everything but RGB colour mode.
    This also stacks up against the way the problem materialised as it seems that the error is only apparent in the latest driver, the previous driver (as shipped on CD with the printer) works correctly (it was updated by a Microsoft Update Patch originally).
    It would be nice to raise this problem with Adobe and Xerox, but I wouldn't know where to start, so I'll stick with the PCL driver.

  • HT3669 I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

    I have an HP deskjet color printer that only prints in black and white from my mac ... how do I get it to print in color

    Check the printer itself.  Some printers you need to set the color & B&W settings on the printer itself instead of the Mac.   If that is not the case w/your printer, contact HP tech support and/or post in their forums if they have one. 

  • Laserjet 4700 only printing in black and white on windows7 systems

    I have an HP Laserjet 4700 printer (Model Q7493A). It works perfectly fine in XP. When I have attempted to install it on a windows 7 system, it will only print in black and white.
    I have downloaded the current universal print drivers from the HP website
    I have other printers of the same model which don't have the problem. 
    I have tested this printer on other win7 systems and have recreated the issue. 
    It looks like for some reason this printer is only installing the Black and white drivers from the universal print driver. 
    Anyone have any thoughts?

    This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
    You can find the Commercial Laserjet board here:
    http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • My printer is Hp printer 932C it will only print in black and white not color

    my printer is Hp printer 932C it will only print in black and white not color I got a new color cartage nothing still only printing in back and whit what can i do

    There are a few things to check:
    Make sure the blue tape has been removed from the nozzle plate.
    Print a diagnostic page as shown in method 4 here.  Does this page print color?  If so the issue may be your driver settings.  Check for a "Print in grayscale" setting and uncheck this box.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Only print in black and white.

    Using the correct color ink print cartridge, my Photosmart 7660 will only print in black and white. How do I fix this?  I've used the printer to print photos successfully a while ago and I don't think I changed anything, but it stopped working.

    When installing the new cartridges, did you get the message "Original HP cartridges have been installed"?
    Can you check the ink levels and actually see the been color displayed?
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

  • HT204135 how do i set my macbook air to only print in black and white

    How do I set my MacBook air (mountain lion) to only print in black and white?

    Look in the settings for your printer, in System Preferences

  • So, my Macbook Pro with retina display only prints in black and white. My printer, officejet 4620 series [555DE4], is not the problem. I want to know how to be able to print in color as well??

    So, my Macbook Pro with retina display only prints in black and white. My printer, Officejet 4620 series [555DE4], is not the problem. I want to know how to be able to print in color as well??

    In the Print dialog, select the Color Matching tab and then select Vendor Matching.

  • Photoshop CS5 only prints in black and white

    Photoshop CS 5.1 only prints in black and white. It is not a new printer (Kodak) and I have printed in color in photoshop in the past. All other applications will print in color. Have removed the settings folder, but that did not do anything.

    This sounds like a conflict with your printer's driver and Ps. Have you looked at a newer one?
    Have you checked the Color settings in your printer's driver? Many, like most of my Epsons, can be set to B/W only. Those settings are on a print-job basis, and once I exit from a program, they are not usually retained, and go to the default, however that has been set.
    Please let us know model and then driver numbers, as there might be something there.
    Good luck,
    Hunt

  • Colour printer only printing in black and white

    I have recently changed over from a G5 power mac running OS leopard 10.5.8 to a G5 intel mac pro running OS mountain lion. I now find that that my hp business printer 1200 will only print in black and white. I have downloaded the latest driver but still no joy. Please can anyone help.

    Hi,
    I afraid your printer is no longer supported on Mac OS X v10.6 or above, the latest driver listed on the HP site is intended for 10.5:
    http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&task Id=120&prodSeriesId=411179&prodTypeId=18972&prodSeriesId=411179&objectID=c018563 59
    You may try installing the 3rd party HPIJS print drivers which seems to support your printer, be sure to install any of the 3 required downloads and follow the Printer Set Up Instructions:
    http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosxhpijs
    Shlomi

  • Envy 7640 only prints in black and white

    New ENVY 7640 all-in-one is only printing in black and white.  Test page prints in full color. When clicking on a file to print, the image turns to black and white even before printing.
    Have removed Airprint.
    Thanks for any help!
    This question was solved.
    View Solution.

    Hi,
    Click the Apple icon and select Software Update. Clcik teh top Store menu and select Reload This Page.
    If there is any HP update be sure to install it.
    Next open Printers & Scanners, remove the printer and click the plus sign to re-add it.
    If the same persists, please have a look what is listed within the Use drop down menu while adding the printer.
    As well be sure to confirm you OS version by clicking the Apple icon and then About This Mac.. what is the exact listed version number?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Can only print in Black and White

    Since installing Mavericks have had to reinstall HP inkjet 960c driver. It now works but with only basic options in Print Dialogue box. ONLY PRINTS IN BLACK AND WHITE. Printer features option only has dpi options.

    Did you check the HP website for a v10.9 Mavericks compatible driver?
    I see Mac OS X under:  Select your Operating System but not v10.9 Mavericks.
    Software & driver downloads HP Deskjet 960cse Printer | HP® Support

  • Printer only printing in Black and White

    My printer ( HP deskjet 920c) is only printing in black and white. How can I change settings to print in color ?

    Which version of OS X are you running? I don't see the Deskjet 920c as a supported printer here -->> http://support.apple.com/kb/HT3669#HP.
    Usually, on my Canon PIXMA MG8220, it's just a matter of setting up the printer to print in color mode in the Print dialog box.
    Clinton

  • I've recently purchased an iMac and connected my HP Photosmart C4280 printer. The computer downloaded the driver software but the printer will only print in black and white.There doesn't seem to be anywhere to change this on the preferences menu. Any idea

    I've recently purchased an iMac and connected up my HP Photosmart C4280printer. The computer downloaded the driver but the printer will only print in black and white. I've looked in preferences etc but cant see any way to change this. Any ideas??

    Select a document, CMD+P, and set the color options as shown here:

  • After upgrading to windows 7, HP CP1215 only prints in black and white !! any Idea any one??

    After upgrading to windows 7, HP CP1215 only prints in black and white !! any Idea any one??
    Connected to a Dell 1525 laptop via usb cable

    Unplug the printer, and uninstall it. Then download the Windows 7 CP1215 plug and play driver package from www.hp.com. Install the printer using that package.
    Although I am an HP employee, I am speaking for myself and not for HP.

Maybe you are looking for

  • BDLS vs BDLSS vs RBDLS2LS

    Hi, I have some query about BDLS, BDLSS and RBDLS2LS? 1) Apart from the fact that in BDLSS logical systems can also be convert remotely in all partner systems. What other features are provided in BDLSS and why one should go for BDLSS and not BDLS? 2)

  • Illustrator CS6 is not displaying unicode characters properly.

    I need to access certain unicode characters (namely the x/8 fractions). I have the appropriate font installed, and the characters display in every other program on the machine, but they are not displaying correctly in Illustrator. If I type the chara

  • Oracle Timestamp Issue

    I'm using a Oracle 9.2 database and Oracle 9 JDBC drivers. The server has its time zone set to GMT and I'm testing from a client in EST. It seems like the Timestamp are not being returned correctly. What I think is happening here is mismatch between

  • Web Content Overlay Limits?

    What are the limits of the web content overlay? I've put up an overlay with an image that spans greater than 2k+ pixels however, the overlay creator wants to scale it down to about 2/3 the size of it. I do not have scale content to fit checked.

  • Unable to add PDF docs into WPC pages?

    HI All, I'm using the Home Page layout in WPC to create a web page. But I'm not able to add PDF document in those pages. I added the MIME types to wpc_container_def_main1, ..main2 & ..main3 containers in Content Management configuration. But it didn'