RH 6.0 HTML freezes during Generate
I am new to RH and this forum. When attempting to generate
WebHelp 508 Compliant, with MOTW, Glossary, Search and Index
options, RH 6.0 hangs during the Generate WebHelp System portion of
the process. Some files appear in the !SSL!\WebHelp folder before
it freezes.
I have a sample project with only 4 topics, 3 Index keywords,
and 3 Glossary Terms. I am running Windows 2000 on a PC with about
3GHz CPU and 1GB RAM. According to the Task Manager, memory and
processor speed are not issues. Per directions in RH Help for
improving generate time, I have disabled McAfee Virus Scan from on
demand scanning of *.xpj with no effect. The freezing only seems to
happen when the Search and/or Index options are checked but it
consistently happens with several sample projects.
Please shed some light on this problem.
Regards - SteveU1
This issue was not resolved completely. Tested same project
files on two Windows XP machines: one on a secure network; the
other on my personal PC. My personal PC had no problems with the
file generation. The secure network's project file froze and I
can't do the job off network. I figure that its either antivirus
software or some other conflict. Discovered two antivirus programs
running: McAfee and IBM Proventia Desktop Endpoint Security.
Checked both of their websites for reports of RH conflicts but
found nothing. Proventia was then removed, under protest but all
for a good cause. RH WebHelp then works. We check the security logs
for Proventia. Don't know what we're looking for but nothing looked
wrong. The IT guys tell me both programs are popular so how could I
be the first to deal with this issue? I am left with the burden of
proof that RH WebHelp generation is not a security risk. Does
anyone know if and how RH's been naughty? - Thx
Similar Messages
-
Work-around for flash player hangs/freezes during initialisation...
Hello all,
Are you also facing the problem that the flash player hangs/freezes during execution of an xcelsius file? Try if the following work-around works also for you.
I am (was) facing the same problem: a swf file about 1474 kb with many components, generated with Xcelsius 5.3.2.0., trying to view with flash player 10.1.82.76. Did also hang/freezed! The file was originally build with version 5.3.0 and worked o.k. then...
The work-around which works for me is the following: I had all my components organized in groups. After ungrouping them all (which I think is a major drawback) and exporting it to swf, the report works! File size is more or less the same...
Maybe you can give this work-around a try for your own work....
So I think the SAP/Adobe bug has something to do with grouping of components or grouped components build in an earlier version of Xcelsius 2008... The following test that I will perform is ungrouping the components and then re-grouping them again in version 5.3.2.0....
Greetings
Erik-Jan VriensThank you for sharing this. Had a similar problem before and did some tinkering around with the file and all of a sudden it worked again. Fair bet it was exactly that as well.
In general Xcelsius performance goes down the drain if you start using many components. It is to be expected, somewhat, I guess. Various bugs also pop up because components do not always seem to play nice.
One thing I have found as well is that if you are doing a waterfall approach of constructing with a bunch of iterations in the implementation phase, you may end up with a bunch of components that were there early on. Sometimes they start messing up over time, because you've been playing with the data below or with the chart itself. E.g. on line charts label start distorting, or the frames flicker. In radiobutton boxes the boxes are not aligned properly. Checkbox labels are clipped at the end until you hover over them etc..
Solution: remove the components, add anew. If not too many components with a tough spreadsheet below, export Excel, start a new. -
Since a few days my iMac (newest version running Mountain Lion) freezes during TC backups. Since TC is set to backup every hour my computer freezes every hour - the MAC wheel pops up and keeps spinning.
Once I abort the TC backup it takes about half a minute for iMac to become responsive again.
Is there a solution for this problem - of course besides turning off TC and TM.
ThanksThe episode below started at 06.20.32 (it began when TC started backingup). I tried closing an application and launching Console - without success.
At 06.23.11 I tried stopping the backup and shutting down TC (I think it shows first at 06.23.15).
At 06.23.41 my iMac was responsive again.
The info below only covers 06.23.04 till 06.23.45 (it seems way too much data and I don't know what's useful and what isn't).
Thanks
10/21/12 6:23:04.000 PM kernel[0]: [2808|0] backupd async. scan: #'/Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/DDB40444-AE E8-4D4B-88EC-78FF16069F44.iba' act=0x02000000 rsn='ETYP1' ln='1591'
10/21/12 6:23:07.000 PM kernel[0]: [2776|501] mdworker async. scan: #'/Users/Willem/Library/Saved Application State/com.apple.iChat.savedState/data.data' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:08.940 PM esets_daemon[178]: warning[00b201c3]: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/Resources/helpd - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:22:53 2012 te:Sun Oct 21 18:23:08 2012] for /Users/Willem/Library/Caches/com.apple.helpd/Generated/com.apple.DVDPlayer.help /English.helpindex
10/21/12 6:23:08.941 PM esets_daemon[178]: warning[00b2023e]: /usr/sbin/cfprefsd - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:22:53 2012 te:Sun Oct 21 18:23:08 2012] for /Users/Willem/Library/Preferences/ByHost/.GlobalPreferences.74CC5827-4267-55FD- A361-8AD537F43775.plist
10/21/12 6:23:08.000 PM kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/C2BEADB6-CA A7-496A-96E4-5F7C255C8F28.iba: 35
10/21/12 6:23:08.000 PM kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35
10/21/12 6:23:09.000 PM kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/DD2FF75A-9A 43-4DF5-9363-E3DE770EF032.iba: 35
10/21/12 6:23:09.000 PM kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35
10/21/12 6:23:11.000 PM kernel[0]: [2888|501] Console async. scan: #'/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.f ramework/Versions/A/Resources/Info.plist' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:11.000 PM kernel[0]: [2886|501] mdworker async. scan: #'/usr/share/icu/icudt49l.dat' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:11.000 PM kernel[0]: [2885|89] mdworker async. scan: #'/Library/Spotlight/iBooksAuthor.mdimporter/Contents/MacOS/iBooksAuthor' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:12.000 PM kernel[0]: [248|501] Finder async. scan: #'/System/Library/CoreServices/Finder.app/Contents/Resources/English.lproj/Slic esStrings.strings' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:14.000 PM kernel[0]: [2775|501] helpd async. scan: #'/Users/Willem/Library/Caches/com.apple.helpd/Generated/com.apple.iChat.help/E nglish.helpindex' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:15.647 PM com.apple.backupd[2808]: Error: (-8084) SrcErr:YES Copying /Applications/ESET Cybersecurity.app/Contents/var/lib/data/updfiles/http_um10.eset.com/update.ver to (null)
10/21/12 6:23:15.000 PM kernel[0]: [2808|0] backupd async. scan: #'/Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/E8CEA697-46 63-459A-8A88-DCD20A3DBCB0.iba' act=0x02000000 rsn='ETYP1' ln='1591'
10/21/12 6:23:15.649 PM com.apple.backupd[2808]: Copied 108 files (Zero KB) from volume Macintosh HD.
10/21/12 6:23:15.991 PM com.apple.backupd[2808]: Backup canceled.
10/21/12 6:23:21.000 PM kernel[0]: [203|501] cfprefsd async. scan: #'/Users/Willem/Library/Preferences/ByHost/com.apple.loginwindow.74CC5827-4267- 55FD-A361-8AD537F43775.plist' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:23.000 PM kernel[0]: [2888|501] Console async. scan: #'/System/Library/Frameworks/AppKit.framework/Versions/C/Resources/Info.plist' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:23.000 PM kernel[0]: [2886|501] mdworker async. scan: #'/Users/Willem/Library/Spotlight/EndNote.mdimporter/Contents/Info.plist' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:23.000 PM kernel[0]: [2885|89] mdworker async. scan: #'/Library/Spotlight/iBooksAuthor.mdimporter/Contents/MacOS/iBooksAuthor' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:23.941 PM esets_daemon[178]: warning[00b202bd]: /System/Library/CoreServices/backupd - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:23:08 2012 te:Sun Oct 21 18:23:23 2012] for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/DDB40444-AE E8-4D4B-88EC-78FF16069F44.iba
10/21/12 6:23:23.000 PM kernel[0]: [248|501] Finder async. scan: #'/System/Library/CoreServices/Finder.app/Contents/Resources/English.lproj/Colu mnNameField.nib' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:23.000 PM kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/DDB40444-AE E8-4D4B-88EC-78FF16069F44.iba: 35
10/21/12 6:23:23.000 PM kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35
10/21/12 6:23:23.942 PM esets_daemon[178]: warning[00b201be]: mdworker - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:23:08 2012 te:Sun Oct 21 18:23:23 2012] for /Users/Willem/Library/Saved Application State/com.apple.iChat.savedState/data.data
10/21/12 6:23:27.006 PM diskarbitrationd[21]: Finder [248]:27955 not responding.
10/21/12 6:23:27.000 PM kernel[0]: [2776|501] mdworker async. scan: #'/Users/Willem/Library/Saved Application State/com.apple.iChat.savedState/windows.plist' act=0x00000002 rsn='ETYP1' ln='747'
10/21/12 6:23:27.000 PM kernel[0]: [247|501] SystemUIServer async. scan: #'/private/var/folders/jc/8vfqhfbd0_14108dqmkkvrqm0000gn/C/mds/mdsObject.db' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:27.000 PM kernel[0]: [2775|501] helpd async. scan: #'/Users/Willem/Library/Caches/com.apple.helpd/Generated/com.apple.AppStore.hel p/English.helpindex' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:28.000 PM kernel[0]: [2892|0] launchd async. scan: #'/usr/libexec/launchdadd' act=0x00000008 rsn='ETYP1' ln='1591'
10/21/12 6:23:28.000 PM kernel[0]: [200|501] UserEventAgent async. scan: #'/private/var/db/launchd.db/com.apple.launchd.peruser.501/overrides.plist' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:35.000 PM kernel[0]: [2888|501] Console async. scan: #'/Applications/Utilities/Console.app/Contents/Resources/English.lproj/Console. nib' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:35.000 PM kernel[0]: [2886|501] mdworker async. scan: #'/Users/Willem/Library/Spotlight/EndNote.mdimporter/Contents/MacOS/EndNote' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:35.000 PM kernel[0]: [2885|89] mdworker async. scan: #'/Library/Spotlight/iBooksAuthor.mdimporter/Contents/MacOS/iBooksAuthor' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:36.000 PM kernel[0]: [248|501] Finder async. scan: #'/System/Library/CoreServices/Finder.app/Contents/Resources/English.lproj/Grou pNameField.nib' act=0x00000002 rsn='ETYP1' ln='1591'
10/21/12 6:23:38.943 PM esets_daemon[178]: warning[00b20144]: Unknown - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:23:23 2012 te:Sun Oct 21 18:23:38 2012] for /Users/Willem/Library/Saved Application State/com.apple.iChat.savedState/windows.plist
10/21/12 6:23:38.000 PM kernel[0]: /SourceCache/AppleFSCompression_kexts/AppleFSCompression-49/Compressors/Datales s/compressorType5Kext.c:532: Error: post_request error for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/E8CEA697-46 63-459A-8A88-DCD20A3DBCB0.iba: 35
10/21/12 6:23:38.000 PM kernel[0]: decmpfs.c:1339:decmpfs_read_compressed: decmpfs_fetch_uncompressed_data err -35
10/21/12 6:23:38.943 PM esets_daemon[178]: warning[00b20240]: /System/Library/CoreServices/backupd - OPEN - Long scan time:15sec [ts:Sun Oct 21 18:23:23 2012 te:Sun Oct 21 18:23:38 2012] for /Volumes/Time Machine Backups/Backups.backupdb/Willem’s iMac/2012-10-21-104600/Macintosh HD/.DocumentRevisions-V100/PerUID/501/66/com.apple.documentVersions/E8CEA697-46 63-459A-8A88-DCD20A3DBCB0.iba
10/21/12 6:23:39.439 PM Finder[248]: ISGetIconFamilyFromStorage: seed mismatch for 26b90043, actual seed is 7c6e151c
1 OSServices 0x00007fff84e58950 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140
2 OSServices 0x00007fff84e8708b _ISIsStorageOnTheVolume + 23
3 OSServices 0x00007fff84eb15ce _ISIsAnyOfImageStoragesOnTheVolume + 47
4 LaunchServices 0x00007fff8ec38313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13
5 LaunchServices 0x00007fff8ec374a8 _ZN13CIconRefArray13UnmountVolumeEs + 82
6 LaunchServices 0x00007fff8ec382fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39
7 CarbonCore 0x00007fff8a2ed8db _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282
8 CarbonCore 0x00007fff8a2b9e4e _FSVolumeObserverCallback + 165
9 CoreFoundation 0x00007fff88007410 __CFMachPortPerform + 288
10 CoreFoundation 0x00007fff880072d9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
11 CoreFoundation 0x00007fff88007019 __CFRunLoopDoSource1 + 153
12 CoreFoundation 0x00007fff8803a19f __CFRunLoopRun + 1775
13 CoreFoundation 0x00007fff880396b2 CFRunLoopRunSpecific + 290
14 HIToolbox 0x00007fff8419c0a4 RunCurrentEventLoopInMode + 209
15 HIToolbox 0x00007fff8419bd84 ReceiveNextEventCommon + 166
16 HIToolbox 0x00007fff8419bcd3 BlockUntilNextEventMatchingListInMode + 62
17 AppKit 0x00007fff8fb42613 _DPSNextEvent + 685
18 AppKit 0x00007fff8fb41ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
19 AppKit 0x00007fff8fb39283 -[NSApplication run] + 517
20 AppKit 0x00007fff8faddcb6 NSApplicationMain + 869
21 Finder 0x0000000100f91b46 Finder + 23366
22 libdyld.dylib 0x00007fff879347e1 start + 0
10/21/12 6:23:39.564 PM com.apple.backupd[2808]: Ejected Time Machine disk image: /Volumes/Data-1/Willem’s iMac.sparsebundle
10/21/12 6:23:39.922 PM Finder[248]: ISGetIconFamilyFromStorage: seed mismatch for 26b90043, actual seed is 7c6e151c
1 OSServices 0x00007fff84e58950 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140
2 OSServices 0x00007fff84e8708b _ISIsStorageOnTheVolume + 23
3 OSServices 0x00007fff84eb15ce _ISIsAnyOfImageStoragesOnTheVolume + 47
4 LaunchServices 0x00007fff8ec38313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13
5 LaunchServices 0x00007fff8ec374a8 _ZN13CIconRefArray13UnmountVolumeEs + 82
6 LaunchServices 0x00007fff8ec382fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39
7 CarbonCore 0x00007fff8a2ed8db _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282
8 CarbonCore 0x00007fff8a2b9e4e _FSVolumeObserverCallback + 165
9 CoreFoundation 0x00007fff88007410 __CFMachPortPerform + 288
10 CoreFoundation 0x00007fff880072d9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
11 CoreFoundation 0x00007fff88007019 __CFRunLoopDoSource1 + 153
12 CoreFoundation 0x00007fff8803a19f __CFRunLoopRun + 1775
13 CoreFoundation 0x00007fff880396b2 CFRunLoopRunSpecific + 290
14 HIToolbox 0x00007fff8419c0a4 RunCurrentEventLoopInMode + 209
15 HIToolbox 0x00007fff8419be42 ReceiveNextEventCommon + 356
16 HIToolbox 0x00007fff8419bcd3 BlockUntilNextEventMatchingListInMode + 62
17 AppKit 0x00007fff8fb42613 _DPSNextEvent + 685
18 AppKit 0x00007fff8fb41ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
19 AppKit 0x00007fff8fb39283 -[NSApplication run] + 517
20 AppKit 0x00007fff8faddcb6 NSApplicationMain + 869
21 Finder 0x0000000100f91b46 Finder + 23366
22 libdyld.dylib 0x00007fff879347e1 start + 0
10/21/12 6:23:39.923 PM com.apple.backupd[2808]: Ejected Time Machine network volume.
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount: /Volumes/Data-1, flags 0, pid 2898
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : We are the last mnt/sbmnt using volume /Volumes/Data-1 0xffffff8146e99008
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : We are the last volume using socket /Volumes/Data-1 0xffffff8146e99008
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : afpfs_DoReconnect sent signal for unmount to proceed
10/21/12 6:23:39.564 PM com.apple.backupd[2808]: Ejected Time Machine disk image: /Volumes/Data-1/Willem’s iMac.sparsebundle
10/21/12 6:23:39.922 PM Finder[248]: ISGetIconFamilyFromStorage: seed mismatch for 26b90043, actual seed is 7c6e151c
1 OSServices 0x00007fff84e58950 _ZL26ISGetIconFamilyFromStoragejPP17CIconStorageArrayPj + 140
2 OSServices 0x00007fff84e8708b _ISIsStorageOnTheVolume + 23
3 OSServices 0x00007fff84eb15ce _ISIsAnyOfImageStoragesOnTheVolume + 47
4 LaunchServices 0x00007fff8ec38313 _ZN13CIconRefEntry23DataChangedAfterUnmountEs + 13
5 LaunchServices 0x00007fff8ec374a8 _ZN13CIconRefArray13UnmountVolumeEs + 82
6 LaunchServices 0x00007fff8ec382fc _ZL21MountNotificationHookP15VolumeNoticeBlk + 39
7 CarbonCore 0x00007fff8a2ed8db _Z29_FSVolumeNotificationCallbacksPK10__CFStringPKvPv + 282
8 CarbonCore 0x00007fff8a2b9e4e _FSVolumeObserverCallback + 165
9 CoreFoundation 0x00007fff88007410 __CFMachPortPerform + 288
10 CoreFoundation 0x00007fff880072d9 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE1_PERFORM_FUNCTION__ + 41
11 CoreFoundation 0x00007fff88007019 __CFRunLoopDoSource1 + 153
12 CoreFoundation 0x00007fff8803a19f __CFRunLoopRun + 1775
13 CoreFoundation 0x00007fff880396b2 CFRunLoopRunSpecific + 290
14 HIToolbox 0x00007fff8419c0a4 RunCurrentEventLoopInMode + 209
15 HIToolbox 0x00007fff8419be42 ReceiveNextEventCommon + 356
16 HIToolbox 0x00007fff8419bcd3 BlockUntilNextEventMatchingListInMode + 62
17 AppKit 0x00007fff8fb42613 _DPSNextEvent + 685
18 AppKit 0x00007fff8fb41ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
19 AppKit 0x00007fff8fb39283 -[NSApplication run] + 517
20 AppKit 0x00007fff8faddcb6 NSApplicationMain + 869
21 Finder 0x0000000100f91b46 Finder + 23366
22 libdyld.dylib 0x00007fff879347e1 start + 0
10/21/12 6:23:39.923 PM com.apple.backupd[2808]: Ejected Time Machine network volume.
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount: /Volumes/Data-1, flags 0, pid 2898
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : We are the last mnt/sbmnt using volume /Volumes/Data-1 0xffffff8146e99008
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : We are the last volume using socket /Volumes/Data-1 0xffffff8146e99008
10/21/12 6:23:40.000 PM kernel[0]: AFP_VFS afpfs_unmount : afpfs_DoReconnect sent signal for unmount to proceed
10/21/12 6:23:45.482 PM mdworker[2885]: Unable to talk to lsboxd
10/21/12 6:23:45.665 PM mdworker[2886]: Unable to talk to lsboxd -
MDD DP G4 elusive diagnosis - freezes during boot up. Tired- HELP!
After not using my Dual Bootable DP 1.25 GHz MDD G4 for a couple of months, it's now freezing during the boot process.
What's weird is that it boots in Target Mode just fine, and when connected in this mode to my G5 Quad, it actually boots the G5 Quad in Target Mode just fine! The G4 drive shows in fact as the boot drive on the G5 Quad's monitors.
I was able to boot off a retail Tiger 10.4.6 disk, so I did an erase and install of a fresh Tiger OS 10.4.6, which I promptly updated to 10.4.11. After trying and failing umpteen times to boot off the HD, even in safe mode, I ended up being utterly unable to get either of the Super Drives to open normally, so I had to resort to the straightened paper clip trick to retrieve the install DVD.
Now even the paper clip fails to open either of the optical drives.
I have twice wiped the HD from the G5 Quad after booting up in Target Mode, and installed fresh copies of Tiger 10.4.11 as described, with the Tiger install DVD in the SuperDrive of the G5 Quad.
Since in Target Mode the G5 Quad boots just fine of the G4 HD, I think I can rule out the Hard Drive.
I think I can rule out the battery too, as it boots fine in Target Mode and in the regular boot process it sometimes gets as far as playing the OS fresh install music after going through the registration process.
I do have the original install disks with AHT 2.0.2 that came with the G4, but I can't get the optical drives open to insert the disk in either one of them.
I'm thinking it could be bad RAM, but why would the optical drives be stuck, both of them??!
I'd be most grateful for any tips as to what to try next.Jump all hard drives Cable Select and place the intended Master on the end connector of each IDE ribbon (each bus).
Can you clarify, please? Are you referencing the actual CPU?
Yes. A very fine layer of corrosion on one or more of the 300 pins could render the machine incapable of achieving logic.
The step should be performed after doing all the other reseats that I suggested.
I've never re-seated one,
Not so difficult.
Replacement of the thermal compound is a requisite part of the proceedure, however.
Use Arctic Cooling MX-4.
No worries if a bit too much is applied, unlike silver based compounds....... bzzzZZTT! Dead CPU.
My tutorial:
9AE7FE0E-0CF2-4A7C-8003-489B282582BC.html
I posted this for someone who wanted to remove a MDD logic board (edited for clarity, I hope):
To remove the logic board (of a MDD):
-Disconnect all cables connected to the logic board.
-Remove any PCI cards, and RAM.
-Find and remove the five screws that hold the heatsink. Remove the heatsink.
-Remove the processor board by lifting the edges of the daughter card. After successfully pulling the card free from the connector, it might help to slide the processor board a bit to the rear and/while lifting out, being careful to clear the two mounting pegs.
-Find and remove the one screw that holds the logic board.
-Slide the logic board away from the back panel, lifting to avoid the chassis hooks.
You need to pay attention to the three steps in bold. There is no screw retaining the CPU daughter card. It is sandwiched between the heatsink and the logic board socket. -
Freeze during startup after SW update from 10.4 - 10.4.8
After updating to 10.4.8, my machine would freeze during startup (at the gray screen with the apple and spinner) and give me the "Please restart your computer" message in a few languages.
I thought it might be a RAM issue, so I removed all third party RAM - same problem.
I replaced all of the RAM with RAM from another G5 that I know worked - same problem
I moved the HD from my G5 to another G5 that was working - same problem (I believe that eliminates the motherboard and any other components from being the problem).
I thought that the HD might be bad, so I replaced it with a brand new SATA drive, installed 10.4 and it worked perfectly, ran all of the SW updates (including the combined 10.4.8 update) and I get the same freezing again when I reboot.
Any suggestions are appriciated!Hi Joe,
Welcome to the only place where you can get friendly advice.
Ok have you tried starting up from the installer / restore CD that came with the mac and run disk utility??
Try hardware test doing the extended test in a loop to try and find the base of the Kernel panic (thats what the "you need to restart your computer" image indicates)
For info and guidance on Kernel panics see:
http://docs.info.apple.com/article.html?artnum=106227
and trouble shooting info:
http://docs.info.apple.com/article.html?artnum=25392
for extensive advice on solving the kernel panics see:
http://www.thexlab.com/faqs/kernelpanics.html
Worst case senario it could be the G5 processors, make sure you have applecare; just in case it gets expensive!! -
Why does my system freeze during reader install on windows 7
why does my windows 7 system freeze during adobe reader installition
Is is hard to say. It could be anything from a corrupt font, interference from virus protection, corruption due to a virus, hard disk directory problems, etc. Are you able to download the full installer? Did you have a previous version of Reader on your System? What version of Reader are you trying to install?
Generally, if you clean your system of previous versions and bad installs:
http://labs.adobe.com/downloads/acrobatcleaner.html
You can then install. Try using this installer:
http://get.adobe.com/reader/enterprise -
I have a medium size Word Document - about 82 pages - and
when I start to compile my Help Project in RH7, I get the messages:
Starting Compilation...
Clearing output folder...
Starting Compilation...
then nothing. It freezes with no disk activity at all. Is
there anything I should try to fix my Word doc, or remove certain
RH files that it will auto-recreate?
Thanks.Thanks for the reply. Yes, I do have visible Images in the
doc. I tried changing to True Code and get the same result - it
freezes during compilation. I have RH7 loaded on my laptop as well
(which is running Vista SP1 rather than XP on my Desktop), so I
went to try it there, and it's strange, the RH menu in Word only
has 4 options - New Macro Hotspot, External Topic Hotspot, HTML
Hotspot and See Also HotSpot.
I wish RH would give me some kind of error message or
something, so I know what the problem is.
Any other ideas? Does RH have a tool that would find any
corruption in the Doc?
Thanks -
Satellite 4080 freezes during use. Event id 5 - illegal i/o port address
I have a Satellite 4080 running windows xp sp2 which it does reasonably well. It is only used for basic word processing and Office applications. The laptop freezes during use and has to be switched off & back on again. In the event viewer there is an event id number 5 ACPI BIOS is attempting to write to an illegal IO port address. Is this connected to the problem with the laptop freezing? Microsoft as helpful as ever suggest contacting the BIOS vendor about possibly updating the BIOS. Any suggestions would be appreciated.
Hello Robert
The BIOS update you can find on http://www.toshiba-tro.de/subpage/bios.html but check please the MORE INFO on the right side.
I don't know if this will help to solve the problem but you can try. Please be careful with BIOS update and read the instructions at first. -
Acrobat 11 Pro Freezes during OCR
I have a problem with Acrobat 11 Pro (trial version) freezing during OCR.
I am using x32 Windows 8.1 using a solid state hard drive.
While OCRing multiple documents, Acrobat will freeze around 200 pages into a document. I have OCRed a few documents, but eventually there is always a full Windows freeze.
Windows 8.1 is also frozen and there is no way to access any of the other programs on the computer.
The mouse still works though, but keyboard input does not. Each time this happened, I had to reboot with the power button. I have uninstalled and then reinstalled as well.
I have acrobat 9 Pro (full) and it works fine on a x64 Windows 8.1 machine (with a normal hard drive).
Any ideas what is going wrong?Please share the crash dump with me, so that we can analyse the issue. You can generate the crash dump again using following steps:
Create c:\temp\
Download and extract http://download.sysinternals.com/files/Procdump.zip into c:\temp.
Make sure no Acrobat instances are already running -- check via Task Manager.
Launch Acrobat -> Acrobat.exe should be running and there should be only 1 instance of this process.
Launch CMD prompt and type "cd c:\temp\procdump"
On the command-prompt type: "procdump -e -ma Acrobat.exe c:\temp\01.dmp". Procdump will now wait for the crash to happen.
Perform the actions in Acrobat that cause it to crash.
Once the Acrobat crashes, Procdump will create dump at c:\temp\01.dmp.
Thanks
Varinder -
Imac freezes during start-up. Seems to be caused by Airport issue.
My Imac freezes during startup. I have tried starting it in safe mode without any luck. After the initial start sequence when it gets to this point: Airport linkup en1, the computer starts writing the same line endlessly: com.apple.launch [1] (com.apple.mDNSRsponder [2710]): posix_spawnp (“/usr/sbin/mDNSResponder”,...): No such file or directory
I am not a technician and new to Macs too. I have tried almost everything in the supportfile about freeze issues. I am not able to start the Mac in safe mode. I have repaired the disk. I have tried reinstalling the software, but this fails too.
Did a couple of changes on the timecapsule before it happened (creating a network and new security settings and backup settings) and installed Photoshop Elements 9 and did a lot of file restructuring. Left the computer open and came back to a blue screen. Since then I have been unable to start.
My macbook works fine with the changes. I am stuck - what to try now?
I need my files and they are luckily on the timecapsule, but i am not able to open the imac-bundle file on the macbook, why?
Thanks for helping.did a lot of file restructuring.
In Finder>Go>enter /usr/sbin do you see mDNSResponder listed there?
Try Repairing Permissions for the Volume in Disk Utility (Note: may take a long time in 10.5.8) -
Zen Micro Freezes during play and sometimes won't turn on at
I have been having some issues with my micro and wondered if anyone could help. I didn't drop it or do anything I can recall to cause these issues, it just seemed to start out of the blue. 2 things are happening. Sometimes it will freeze during play and "buzz" (it's really just transmitting a countinuous sound of a millisecond of what it was playing like if the guy was saying apple, and it freezes when he starts to say it it will sound like "aaaaaaaaaaaaaaaaaaaaaaaa" but in a completely illegible buzz way). Second, it will sometimes not turn on at all, no creative logo, no lights, no nothing. Once I take out the battery and replace it, it will always then start no problem. The battery does not seem to be loose at all as the above mentioned buzzin will not stop until I remove the battery, and as I have repeatedly removed the back of the micro during these buzz session?the battery remains firmly seated and the buzzing continues until I remove it. So far I have updated the firmware to 2.2.02 (which I believe reformatted) which didn't stop it from freezing up during play, and just now did a disk clean up (which I can't imagine will have any change?if a complete format didn't). I haven't had the start up problem since the firmware update, but I haven't turned it on and off that many times yet. Any ideas? Sorry to be so verbose but I wanted to explain as best as I could what's wrong, and what I've done so far.
Remove SIM and miniSD card first. Try to boot.
The try hooking it up to the PC again. And see if you might be able to redo the update process.
You can also try a hard reset. As described in a different tread. (Or read below).
Othervise, I afraid you will have to take it to a Service Center.
-- Quote from djassa1 (Re: N80 won't start up!)--
Just reset to factory default.
You will need your 2 hands to do that: While the phone is off press and hold the [Green call Button] + [3 digit button] + [* button] and power on and hold the powwer button. Do that until the phone asks you for the local city reference.
-- End Quote --
Best of luck! -
IPod 5G Freezes during Video Playback
iPod freezes during video playback. Does anybody else have this problem?
Usually freezes up about 10 minutes into a video, and then complety locks up. This usually requires 2 to 3 restarts untill it comes back working properly.Mine does the same. It really only happens to me when I try to navigate thru menus when video is playing. I usually have to do a forced Reset. I truly think that introducing video on the iPod was not ready for primetime as it is very sluggish, buggy and sensitive during playbabck of video. No problems with music whatsoever but I am frustrated with the very finicky video qualities of this thing.
-
So since a few months my iPod is starting to get on my nerves. Everytime I try to sync it, my iTunes freezes during the "Determing Tracks to Sync" step. Most of the time it takes a few minutes and then it cancels the sync. I have to sync my ipod atleast 10 times a day to get a song or app on my iPod! One of the most anoyying things tough is, that all playcounts from my iPod sync to my iTunes every time I try to sync. Example: I play Poker Face on my iPod 5 times. I try to sync and my play count says 5 times on my PC. I sync my iPod again and it says 10 times now. It's so anoyying. I restored my iPod already. I removed iTunes and installed it again (And yeah, I deleted it the way Apple wants it). I called Apple and they said I can repair my iPod for 150€, but that's just so much. Any ideas on how to fix my iPod?
Thank youHello there,
And welcome to Apple Discussions.
Because you reformatted your computer, your iPod does not recognize the new library because it was synced with the older library you had before reformatting. In order to get the iPod working again, you will have to [Restore|http://support.apple.com/kb/HT1339] the iPod via iTunes. Once you have completed that step, try re-syncing the music and see if that helps.
B-rock -
I pressed 'X' during a backup after it froze during an update to software 4.3.5 and now it won't let me backup on my computer. Does anyone have any ideas? It either freezes during backup or says my 'backup is corrupted' or 'I cannot backup on my computer'. I have had to abort quite a few attempted backups since the initial problem, which I think has made it worse. I have already tried restoring my ipod, deleting the aborted backup from my preferences/devices in itunes and deleting it from my user/appdata/etc on my PC hard drive. Any ideas what to try next?
After hours of frustration I eventually decided to restore. I lost my apps, but i didn't have many and was able to reinstall them for free. During the restore it updated my ipod to the latest software 4.3.5, which i think may have caused the initial problem, but the backup issue remains. Sometimes it stops me from syncing and other times it allows me to skip the backup, but still says that i can't backup on my computer. I'm worried that it has done something to my computer as it took me six hours to do a Bullguard scan, which only normally takes about an hour. The scan didn't come up with any viruses, but it stalled at system32 for ages. The only other thing that i can think of is that a demo CD I uploaded may have caused a problem. iTunes couldn't find a track listing for it but gave me a few different options. i thought I had to choose one to continue, so did that then changed the track details to the correct tracks. I'm now worried that may have introduced an issue or caused a glitch in iTunes. How paranoid am I sounding?
-
Time Machine Freezes During Initial Backup
I have a 500gb external Western Digital HDD I am trying to use as my Time Machine backup drive. The computer I'm using is a 24" iMac with about 250gb of data on it. The external drive is partitioned as a GUID / Mac OS Extended (Journaled).
When I try to run the initial backup, it will randomly freeze during the process. Sometimes it gets halfway through the backup and freezes, other times, right away. Sometimes there is an error, other times there isn't.
I have tried re-partitioning the drive many times, manually starting the backup and also letting the backup start on its own. All of my applications are closed when the backup begins, but no matter what I do, I cannot get the initial backup process to complete.
Ironically, I had the same problem on ANOTHER iMac of mine, with the same model Western Digital drive. The backup would freeze randomly during the initial process but I would keep manually re-starting the backup until it magically finished the backup. Now that computer seems to be working fine.
However, I still can't get this other iMac to work. I find it strange that two separate computers with two separate 500gb Western Digital drives would have the same problem with Time Machine, unless the problem is with Time Machine itself.
Any ideas out there how to resolve this?Bruno321 wrote:
However, I still can't get this other iMac to work. I find it strange that two separate computers with two separate 500gb Western Digital drives would have the same problem with Time Machine, unless the problem is with Time Machine itself.
Why do you assume it's TM, not WD?
There are many possibilities.
Did you completely erase the drive before formatting it? Sometimes the utilities, etc., that come on new drives can interfere with TM.
Is your iMac an Intel? If it's an older PPC, you need the Apple Partition Map, not GUID.
Is this USB or FireWire? USB is often much slower and less reliable.
If it's USB, does it have it's own power, or does it draw from your Mac? Often there's just barely enough to run a drive; if you have another USB peripheral, it can take enough power to interfere with the disk.
Does it have an automatic "spin down" feature? If so, can you disable it?
Does it have the latest updates? I thing I saw a post here recently that a WD update fixed, but I can't find it now.
Are you running any anti-virus scanning? If so, exclude your TM drive from it.
Sometimes excluding it from Spotlight as well, at least during a large initial backup, can prevent conflicts between TM and Spotlight.
Maybe you are looking for
-
Error while installation of windows 8
Hi friends, i have MSI FX400 pre-loaded with windows 7 Home Premium 64 bit. now I want to upgrade to windows 8. While i boot with windows 8 USB boot able image it gives system crash error and gets restart. After so much surfing i found a tool to che
-
Blackberry Curve 8900, Software v 5.0.0.411 (Platform 5.2.0.31) I seem to have a really annoying intermittent problem with my phone. Sometimes, it works on my home network perfectly, and other times the Wifi symbol goes grey and I can't browse the i
-
Movie works with firefox not with IE
Do you have any idea why i have a flash movie who works fine in Firefox but not in internet explorer?? the swf file running directly in the computer works perfectly, but in the internet explorer when i load a movie this does not stop when i have a st
-
Estimate 1 Row data size in a table
Hello I have a table like below I want to know 1 record size in KB Create table test( Id int, Name nvarchar(5), File nvarchar(max), Createddate datetime, User varchar(20)) Can you tell me in this way int = Name= File= Createdate= User So it will help
-
No ocijdbc8 in java.library.path
Hello, I have my database on Oracle 8i on one machine. My java codes using JDBC is on other machine. I wanted to fetch datas from Oracle 8i. I tried a simple code and it gaved me the following exception... Exception in thread "main" java.lang.Unsatis