RH bug reports sent to dead Macromedia address

When one reports a RoboHelp bug through
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform,
the bug report is apparently submitted to a no longer existing
Macromedia address.
One gets an e-mail bach with the error message: "Your message
did not reach some or all of the intended recipients. Subject: [
Bug Report ] Sent: [Date]. The following recipient(s) could not be
reached: [email protected] The e-mail account does not
exist at the organization this message was sent to."
Other than being an insult to the RH user community, it ought
to be in Adobe's own interest to get bug info from their users.
Anyone knows an Adobe address to which we can send RH bug reports
(and expect them to be read)?

The link to the page is as below, without the comma at the
end.
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I just tested it and it worked fine. I got an acknowledgement
immediately. Also I can confirm that all the bug reports and
feature requests do get read and considered.
Try again Morten and see what happens. Nobody has reported
this before so I think there must have been a glitch.

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    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.driver.AppleUSBMultitouch 240.9
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 683.4.0
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0

    Looks like the Open Source USB 3.0 driver GenericUSBXHCI is causing this. I'd suggest uninstalling it.

  • FAQ: I found a bug. How do I write a useful bug report? Or send bug files to Adobe?

    If you think you've found a bug in Photoshop CS6, please post your findings here on the forums.
    Here is a list of the information we'll want for you to gather at a minimum:
    Clear and concise steps so that someone who isn't in front of your comptuer can reproduce the issue you are seeing
    Include information on the operating system/version you are running. (e.g. "Mac OS 10.7.3" or "Win XP Service Pack 3")
    Here are some more detailed instructions for writing a useful, complete bug report for us on the forums:
    Provide a descriptive title that includes your OS information:Example: "Photoshop crashes when I save a JPEG file using the File>Save For Web & Devices... command (Mac OS 10.7.3)"
    Provide concise, step-by-step details on how to reproduce the issue you are seeing.
    Example:
    Open an 8-bit, RGB image by selecting File>Open...
    Create a new layer by clicking the "Create New Layer" button on the bottom of the Layers panel
    Paint on the layer created in Step #2 using the default Brush tool
    Choose File>Save For Web & Devices...
    Make sure the optimized format is set to "JPEG" and set the Quality setting to "80"
    Click the Save button at the bottom of the Save For Web & Devices dialog, choose the desktop as the location for saving the file
    Provide a description of the "Result" you are observing:
    Example: "Result: Photoshop crashes"
    If there is an error dialog, please include the exact wording displayed in the dialog or provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
    If the error is a visual defect, either in the user interface or the image itself, provide a screen shot or video of the entire screen so we can see the dialog as well as the state of the application - i.e. what panels are shown, the state of the Layers panel, etc.
    Provide a description of the "Expected Result":
    Example: "Expected Result: Photoshop to save JPEG file to the desktop, no crash"
    In some cases this may be obvious (such as in the case of a crash) but in others, what you expect to happen may be different than what the application was designed to do. Please be as specific as possible.
    Provide the crash log by submitting all crash reports, including your email address, for every single crash your encounter:
    You may also include the contents of your crash log in your forum posts as well, but always submit them using the above instructions as well.
    Crash logs are located on Macintosh here: Users/<your user name>/Library/Logs/CrashReporter
    Provide your System Info from Photoshop: What's even more useful is if you can share your System Info from Photoshop as it contains all kinds of useful information (OS/version, graphics card, driver version, 3rd party plug-ins used, etc) that will help the team track down your issue.
    On occasion, the Photoshop engineers may request that you provide problematic files in order to reproduce and debug your issue.
    In these cases, please post the file somewhere using your own servers or one your favorite online document/distribution services and provide a URL/instructions to download the file:
    Dropbox
    Adobe SendNow
    YouSendIt
    If the file isn't something you can post publically, you can request that someone from the engineering team contact you to figure out a secure way to get the affected files.
    Thanks,
    The Photoshop Development Team

    First thing would be to realise the exact error. Second would be to check your logs to see what you have installed/upgraded which might be causing this error. Third, google your error and see if matches turn up. Fourth, search in Arch bugtracker to see if a match exist. Else file a report.

  • FAQ: How do I submit a bug report or feature request or otherwise give feedback about Premiere Pro?

    The best way to submit a bug report or feature request is to use the bug-report/feature-request form.
    The Premiere Pro team doesn’t  necessarily see and record every post on every forum and social network, but we do see, record, and track every entry  through the the official feature-request/bug-report form.
    It also helps a lot if you opt into the Product Improvement Program.
    Also, be sure to use the crash reporter.
    We really do read all of the bug reports and feature  requests, and the software really does get a lot of benefit from  detailed crash reports.
    Don’t forget about contacting Adobe Technical Support or Customer  Service, too. For information on how to contact Adobe Technical Support,  see this page. (Note that you must register your product before you can open a technical support case for it.)
    If you have tried to get help from our support staff, but the service  was inadequate, I can help you to escalate your issue if you send me  your case number at kopriva at adobe dot com. You must provide me  a case number. I am not offering to solve your problem myself; rather, I  am willing to forward your information to someone if you have already  hit a dead end with our Technical Support or Customer Service.
    If you have feedback about the content of the Premiere Pro Help document,  then please add a comment at the bottom of the relevant page. You can  add comments to add information, to add links, to make corrections, or  to ask for clarification.
    If you want to keep up with the Premiere Pro team, then you can follow our blogs, Facebook page, and Twitter feed and so on.
    Oh, and I can’t resist this opportunity to remind you to update to  the most recent version of the application. Don’t be surprised when the  first thing that you hear back from us is that you need to install the  latest updates. We fix a lot of things in updates, and we don’t want to go chasing bugs that we’ve already fixed. We’ll keep you posted on our blogs, Facebook page, and Twitter feed about updates as they become available.

    Hi qwerty,
    Dun tink that creative customer support sucks cos I had been dealing with them in the past and I can say that their service are quite gd and fast. If you wanted a refund, I tink you need to contact the store that sells you the product. Dun tink creative will refund you though.

  • Since I can not log in bug report page, not even getting an error message, I'll write all my issues with ios8 here...

    Since I can not log in bug report page, not even getting an error message, I'll write all my issues with ios8 here... I have an iphone 4S and I did the last update. Now I am in trouble.
    1. When I move the "sound on/off" button, I get it buzzing 10 times before the setting is changed and I can do anything else, just not reacting to the round button on screen touches.
    2. Impossible to copy text from most websites into notes.
    3. Impossible to delete an email account in settings.
    4. Uses up the battery twice as fast as before. I have "update apps" setting turned off, just reading a couple of mails, making a couple of photos and open maps apps twice a day, and the battery is dead well before the evening.
    5. Got extremely slow, and it was getting slower and slower with every system update.
    I'm sure I forgot something... But well, that already a lot.

    Well, actually number 3 in my list is not true any more, I just tried to delete my account 15 times, then I've written my post, then half an hour later my Settings finally updated my accounts list. Whohoo
    I did not try restoring it yet, thank you for the link!

  • Blur Problems (bug report submitted)

    I've submitted a bug report and will submit this again since its a better version of when I sent them before. The problem is this:
    - Adobe Acrobat Professional shows blur in certain situations. In another situation, the same file opens correctly. The file below is self-explanatory, i.e.:
    1. This is what you see when you do a fresh start, with no pre-existing Adobe processes running. Sometimes though the blur will show up even if its a fresh start.
    2. Thats what you see when the file has been closed but Acrobat Professional is still running and open.
    If anyone needs the original PDF, it can be downloaded at:
    http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
    In area 1, you can see the glaring difference in visual quality. The blur makes it very hard and irritating to read the PDF. Notice how the blur alternates. Some areas are sharp while others are soft. Area 2 is how it should always look like (crisp).
    If you cant see this image properly, it is uploaded at:
    http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
    Adobe Acrobat Professional version, latest: 9.3.4
    System: Windows XP
    BUG: Adobe Acrobat Professional shows blurry PDFs in certain situations.
    ===
    STEPS TO RECREATE THE BUG:
    Use Windows XP. I'm not sure if this shows up in Vista too. I'm sure it does.
    1. Download the PDF from:
    http://www.2shared.com/document/P927Y4Vm/scanned-doc-2.html
    2. In the Windows Task Manager, make sure there are no pre-existing Adobe processes running such as:
    AcrobatInfo.exe, Acrobat.exe, Acrotray.exe
    3. Open the PDF file you got in #1. Set zoom to 100%.
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    http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
    5. Close the file by doing: File---> Close
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    7. Notice now that the PDF does not have any blurry areas. What you see should match Area 2 in the same screenshot:
    http://img96.imageshack.us/img96/4113/adobeacrobatproblurbug.jpg
    -End-

    The choices in Bridge > Preferences > Advanced > International > Keyboard are limited, and they do not allow for choosing custom keyboard layouts.
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  • Bug report status

    Hi, I have previously highlighted an issue with the Xperia C3 D2533 running 5.0, where the back camera is producing low quality images.This is from the Galaxy Note 1 While this is from the Xperia C3 What is appaling is if you zoom in, the N7000 has more detail than the C3, whereby the C3 just paints over the colours unscrupulously giving jagged edges obvious from the USB. I have sent an email to support and received a reply saying it has been forwarded to the developers about two weeks ago. I have heard that the Lollipop 5.1 is coming out in July and am curious as to whether the camera issue has been confirmed as a bug by the developers and are currently looking into it, hopefully rolling out the update with the fix as well. Edit: I have done a software reset and a repair via PC Companion using the steps recommended. The PC Companion told me there are no available updates or softwares for this phone. Therefore to sum it up, what I would like to know is a confirmation on the status of this report among the devs and whomever it may concern in the troubleshooting phase.

    Seems like a search of the bug report submission
    queue would be useful.Use this:
    http://developers.sun.com/contact/feedback.jsp?referer=http://forum.java.sun.com&category=sdn&mailsubject=Forums%20or%20Community
    It's as pointless as any other measure in getting Sun to do what you want. ;)

  • Bug report: Mail sends messages with empty bodies

    Over the last year, I have experienced a particularly irritating bug in Mail.app at least a dozen times. I finally have a good idea as to what causes it.
    The problem involves long email messages (often with attachments) that end up being sent with blank bodies (and no attachments). Even the copy in the "Sent" folder ends up blank, and several minutes or hours of work vanishes into thin air, not to be seen ever again.
    I finally realized that this bug only occurs when sending mail through our work SMTP server while outside the work firewall, and only as a result of a certain sequence of events. Here is what happens:
    When we connect to our work SMTP server from outside the local network and without going through the VPN, the SMTP server requires password authentication. If the current SMTP selection in Mail.app is the one that does not require authentication, the SMTP server rejects the message. At that point, Mail.app opens the email I am trying to send and brings up a modal dialog that says "Cannot send message using the server xxx.xxx -- The server response was: xxx@xxx relaying prohibited. You should authenticate first." The dialog also presents a drop-down list of SMTP server choices. I choose the password-authenticated version of the server and then click on "Use Selected Server" to send the message.
    This works almost all the time, but on occasion it ends up sending a blank message! If I have a long email, particularly with attachments such as PDFs that are rendered in the body of the message, it takes a few seconds for the mail message to be rendered underneath the modal dialog box. Since I am used to this STMP rejection behavior, sometimes I am too fast to choose another STMP server from the list and click on "Use Selected Server" before the mail message is rendered on screen! The result, invariably, is a blank email message that gets sent.
    I guess what is happening is that when the STMP server rejects the message and hands it back to Mail.app, the message gets copied into a buffer in order to be displayed on screen. Selecting another server and resending it immediately (before the message is copied into the buffer completely) causes the message body to get trashed.
    I hope that this description is adequate for Apple QA folks to replicate and isolate the problem (and hopefully fix it). One solution (although not the most elegant one) would be to disable the "Use Selected Server" action until the message is copied into the buffer and rendered on screen.

    This could be related to another bug reported here recently:
    E-mail looses all images if mail server doesn't accept outgoing email...
    You cannot count on Apple looking into this or even noticing it if you report it here, so I suggest you the same I suggested in the other thread, i.e. report it in one of the following places:
    http://www.apple.com/macosx/feedback/
    http://developer.apple.com/bugreporter/

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    We run Forms 6.08 in C/S - architecture.
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    Wolfram

    Hi,
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    Gautam

  • BUG REPORT: Layers with 100% height in timeline knock bottommost layer(s) out of scrollable area

    I have tried to post this twice to the official bug report page, but (somewhat hilariously) the bug report page bounces it back with an internal error about an unknown email address, so I'm posting here too just in case. As I have no idea how to report a bug about the bug report page, I decided I might as well just post the bug here.
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    Basically, I use this for audio layers, as it is nice to expand them to 200% so it's easier to see the waveform and guess where certain words are ending, etc when doing timeline syncing.
    It can be worked around by expanding the timeline to be tall enough to bring everything into view, so I suspect the bug lies in the scrollable area calculation. However, since space is at a premium, usually I only have about 5-6 layers worth of space allocated to the timeline panel, so this bug hits me quite frequently (since I have all my old projects set up with 200% audio tracks).

    sam wrote:
    I have the same soundcard (or at least the same modules loaded) and I'm getting good volume. 
    Things to check:
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    Another thing to test is to make sure your using alsa not oss, and you may want to raise the oss level and see what happens. 
    The final thing is you want to check to see which sound device the audio programs are using (usually found in the preferences).
    If none of that works, then you're out of luck.  It would help if you post what sound programs you are using and what sound daemons you are using.
    Here is my Daemons line from /etc/rc.conf
    DAEMONS=(@syslog-ng @network @netfs @crond @alsa @hal @fam)
    So i would think im using alsa not oss.  but how would i go about raising the oss to make sure?  there is no "oss" option in alsamixer.  I have tried just abuot every audio progream there is and even firefox, all of them produce about half of the maximum volume level.

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