RH Server 7 Necessary for HTML Help on Server?
Hello,
I'm currently evaluating RH Server 7. The reports, etc.,
could be useful, but my real need is to be able to
publish/republish my HTML help files to the server in support of a
.NET web app; that is, repost files ongoing with updates, as
needed. Can I do this with just RH 7 (simple updates to the "live"
content), or is RHS7 required, does anyone know or is anyone
already doing this (perhaps with RH 5 or 6)?
Thanks.
Carl
Hi, RollBarBound.
>So I can publish WebHelp or WebHelp Pro for server-based
applications without Server 7?
Good question
One part yes, one part no! Some clarification is needed.
The word "server" is getting mangled here because you're
talking about the RoboHelp Server 7 on the one hand and
"server-based applications" on the other. Let's see if I can sort
it out.
It sounds like WebHelp would be the most appropriate in your
situation (without the RoboHelp Server). You would use WebHelp Pro
*only* if you were publishing directly to RoboHelp Server 7. That
said, you can also have that same WebHelp Pro project provide help
to any server-based application.
Hope this helps.
john
Similar Messages
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I have created an HTML-based Help in RoboHelp. The output file was a *.chm file. The development team is indicating that the *chm file is not what is needed, and that they need an *.htm point/base file to integrate the Help into a web-based application. Is this correct? I thought that was a requirement for Web Help, but not for HTML Help. When integrating an HTML-based Help into a web app, is the individual *chm file the only file that needs to be handed off to development?
Thanks for any help.Hi there
The .CHM file format is for locally installed applications. WebHelp and FlashHelp are intended for being placed on a central server and accessed from there. WebHelp and FlashHelp exist as a collection of loose files.
You would likely benefit from viewing fellow Adobe Community Professional Peter Grainge's WebHelp articles.
Click here to view
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
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Adobe Certified RoboHelp HTML Training
SorcerStone Blog
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Crash on search function for HTML Help file (.chm) when
connected to a Visual C++ application
I use the RH_ShowHelp API command to connect a HTML Help file
(.chm file generated by RoboHelp Word X 5) to my Visual C++
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Contents and Index panels EXCEPT when I click on List Topics (after
I enter a KEYWORD for search) in the Search panel.
I got an error that said “Unhandled exception in
xxxx.exe.(HHCTRL.OCX):0xC00000FD: Stack overflow”
I am able to execute this .chm file by itself and the search
function works well in this case. I am using HHActiveX.dll that is
created on 2/23/04. Is this the correct version?? Any advice what
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Have you tried recompiling and seeing if the problem still happens?
You can also start the Bug Hunter feature in RH - View > Output
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Customize window size for HTML Help?
My .CHM file opens up in a ridiculously tiny window, and I
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available for HTML help.
Thanks!In Project Manager, double click Windows and then the window
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that HTML is your primary output and then create a new window, then
you should see the fields. -
Main window size for HTML Help
Hello again
I have looked at the archives and despite thinking I had seen
this particular issue covered before, I could not find anything. I
generate a HTML Help File with RoboHelp for Word x5.0.1 and would
like to set the default window size as at the moment my Help File
opens in a rather small window. Also if a user maximises the
window, closes the Help File and re-opens it, it still opens in the
small windows, i.e. the size settings were not save upon closing
the file.
Can anybody help? I reckon there must be some place (I
noticed the existence of the Edit > Windows menu but it only
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Thank you.
Regards,In Project Manager, double click Windows and then the window
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Hide hover text for HTML help file images???
When I build HTML help, hovering over the image shows the
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is an issue in that environment.
Just a thought... Rick -
Interchangeability of RoboHelp for HTML Help
Hi,
I'm wondering if there is any problem with modifying the
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Does anyone know about interchangeability among different
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Thanks.Can you clarify one point? You refer to interchangeability
rather than upgrading. Are you needing to be able to work on the
project in both versions or just X5?
If it is the latter, with the exception of one problem
affecting winhelp and printed output, you should be able to upgrade
without problems. Tell us of the errors you experienced and maybe
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Using Contribute for HTML Help?
Hello- am wondering if anyone has thoughts on using CS4 to manage an online help system. One aspect we are liking is the XHTML support, whereby we could use an xml parser to pull out pieces of content from the main help so that we can embed and dynamically display them in our application. The downside seems that we would lose the indexing and searching of a tradition help system.
Anyway, any advice would be helpful. We've used RoboHelp and it is a bit clunky and lacks a way to dynamically extract content.
Thanks.
--JHi Patrice,
I know nothing about the SW, but it looks like their Forum is fairly active...
http://www.hendricom.com/forums/index.php?s=e2f2d622c4e587a0d45ab70e9bb4cdc4&sho wforum=3
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot. -
RoboHelp for HTML Help Certied Trainer
Looking for someone in the Fort Lauderdale area ?
Morning Peter,
Thanks for getting back to me. I'm still waiting to hear from Adobe's customer service team - hopefully they'll provide the free uprgrade to version 5 option. Re upgrading, you say that you can upgrade to version 8 from any other version, but just chatting to an Adobe rep. online, he tells me that you can't upgrade from x4.1 to 8 - we'd have to buy the full version.
Nicky -
Files needed to be present to use HTML help and Web help
For using RoboHelp for word generated .hlp files, we kept
.hlp and .cnt files in the production environment for the users.
Now, we are planning to migrate to Robohelp for HTML help and
gradually to WebHelp.
In that case what are the files that are required to be
present in the production environment?With HTML Help all you need to ship are the CHM files. That
is because these are compiled files that contain all the essential
ingredients to see and use the help. The only exception to this
rule is if you are using a glossary or browse sequences. In this
instance you'll need to ensure all your users have the
HHACTIVEX.DLL file installed on their PC. If they don't they won't
be able to see them. You cab get the install routine for your
application to install and register this file.
With regards to Webhelp, you'll need to publise all the files
generated by the compile. Part of the compile process is setting up
the location of the published files (e.g. Intranet, FTP). You don't
have to worry about what to publish. As long as you have your
location correctly defined all the files are copied there. -
RoboDemo (Captivate) file links don't work in HTML Help
I have about 20 Flash movies (one .swf and one .html file
each) that I created using Captivate (formerly "RoboDemo"). They
are stored in a subfolder named "Demos" below the application
folder where my compiled Help file is stored. Each movie is
referenced in a Help topic with a statement like the following:
{ewl RoboEx32.dll, WinHelp2000, HREF="demos\dc_gaprop.htm"
ALTERNATE="Self_Running_Demo_Links”}
When I compile for WinHelp 4, the Flash movies run fine when
I open the topics that reference them as above. When I compile for
HTML Help, however, nothing happens when I open the topics that
reference them. All plain text topics and web page links appear to
work fine in the HTML Help version. I am running Help on my local
drive. I have a Windows XP machine. I am using RoboHelp 5.0 (a
little out of date, I know, could that be the issue???)
Thanks for your help!Hi pgcalc
I'll spare you my normal admonishment about creating HTML
Help using RoboHelp for Word.
You might take a look at the following links and see if they
help any. They are geared toward RoboHelp HTML, but maybe provide
something useful that could help.
Link
one
Link
two
Keep us posted on whether the links were helpful.
Cheers... Rick -
HTML Help window placement problem
Hi -
We just upgraded to R7 from X5. It seems that now, for our
newly generated Help, the HTML Help viewer will not right-align.
Even if I specify the maximum width in the Window Properties
dialog, when generated, the window only extends about 4/5 of the
available screen width and is LEFT aligned.
Our screens are 1024 x 768 and RoboHelp seems to understand
this because if I max out the window size in the Window Properties
dialog, the height shown = 767 and width = 1019.
Is anyone else experiencing this placement problem?
TIAHi, Jack,
> ... the HTML Help window properties dialog only accepts
hard coordinates (i.e. pixels).
> ...
> Unless someone knows differently, for HTML Help,
apparently you can't get the HTML
> Help viewer to appear right-aligned for all
screen/display configurations
Yes, this is correct on both counts. Because of limitations
in Microsoft's design of HTML Help, you cannot specify the
dimensions of the help window in anything other than pixels, and
you can only set the initial position of the window relative to the
left and top edges of the screen.
On the other hand, if you are calling the help file
programmatically from an application, there may be some scope for
controlling the position of the help window by using standard
Windows functions. This article provides a small amount of extra
information:
http://helpware.net/FAR/far_faq.htm#control
Pete -
HTML Help 1.4 - Where?
During the RoboHelp install, a message box popped up
informing me that I would need to get HTML Help 1.4 from the MSDN
website. So after the install was completed, I went to the MSDN
website and looked for HTML Help 1.4. And I found a file that
seemed to be the correct one. The page title side 1.4, and there
was nothing to indicate otherwise.
It was only after the file was downloaded and the install
process started that I learned that what I had actually downloaded
was version 1.3. And oddly enough, my computer apparently came with
1.31 pre-installed. And now the RoboHelp Tutorial appears to be
crashing because of HTML Help (there's an error message about the
HTML Help Executeable that pops up just before the tutorial window
crashes to the desktop).
So where do I find 1.4?I've already done that - sort of.
The company replaced my computer with a brand new one just a
few days after I originally received the RoboHelp program.
Everything ran fine on that machine. I still got the "missing
version 1.4" message, but I didn't think to actually make a note of
the missing program at the time, and so I didn't go looking for it
until I installed RoboHelp on the new machine.
However, I did not have the same error problems on that
machine. No DEP errors, and no crashes to the desktop.
I spoke to Adobe on the phone yesterday, as well, and their
advice was to do a complete uninstall (using the guidelines on the
website) and reinstall of RoboHelp, but that doesn't appear to have
worked.
In summary, my problem list -
During RoboHelp 6 install, a message pops up indicating that
HTMLHelp 1.4 will need to be downloaded in order to compile. This
occurred on both machines.
On the new machine, I attempted to download and install
HTMLHelp 1.4, and got 1.3 instead which I went ahead and installed.
There appears to already be a later version hidden somewhere in the
depths of the hard drive. When I tried to run the tutorial
afterwards, I got a machine indicating a DEP error from "HTML Help
Executeable", and crashed to the desktop.
I have a sneaking suspicion at this point that the HTML Help
install ended up conflicting with the version already on the
system, and somehow a pointer got redirected and hasn't been reset. -
I am using the following call which works perfectly well for
server based HTML help:
RH_ShowHelp( pWnd->m_hWnd, pDoc->m_sHelpPath,
HH_DISPLAY_TOPIC, 0 )
where pDoc->m_sHelpPath equals
http://localhost/Help/HelpStart.htm.
However I cannot get this code to work for non-server based
help despite my best efforts
i.e. where pDoc->m_sHelpPath equals
C:\Inetpub\wwwroot\Help\HelpStart.htm.
Can anybody offer an explanation?To create, you would need a copy of Acrobat pro which comes with designer, which allows you to hide show subforms. See designer forum for more info.
You can also use the form fields in acrobat perhaps based on page templates.
The only reason to get a server product with this would be to enable end users of the form to save the pdf using the Free reader. if this is not a requirement (PDF is submitted to a webserver, or simply printed) not sever would be required. -
Just had help installing cc 2014. get this dialog box when i open the app. One or more files in the adobe folder necessary for running photoshop are missing. Help
Please Run the Cleaner tool to remove Ps CC 2014 :http://www.adobe.com/support/contact/cscleanertool.html .
Restart your system and then try installing Ps CC 2014 again.
Regards,
Ashutosh
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