RH won't open after restart

I have a pretty standard settup on my machine: Windows XP, RoboHelp 7, and Adobe Acrobat 6.0 Standard.
RoboHelp 5 worked fine, I upgraded to RoboHelp 7 and it works fine until I logout my machine. After a logout, I cannot open any RH projects or RH itself. It's like RH tries to open (there is a little flash of the hourglass for a split second), but then nothing. No startup display or error is shown. If I reinstall it works fine until I logout or shutdown.
All my projects are RH HTML. Installing RH software updates doesn't seem to work.

Think carefully about what you have on this standalone machine. Could anything else be causing a conflict?
Either you need to contact TechSupport or try one last ditch solution if you are reasonably PC savvy.
Download and install http://www.revouninstaller.com
Deactivate and uninstall RH7 using that with the advanced settings. Make sure you only choose to delete the registry options shown bold.
Reboot
Now reinstall X5. You will not be able to open it but that does not matter.
Reboot.
Uninstall that with revouninstaller. I am hoping it will remove something that RH left behind last time.
Reboot.
Reinstall RH7 and see if that now works.
This is at your own risk. If in doubt, get the assistance of someone with more PC knowledge. (Not meant rudely. I simply do not know your level of skill)
See www.grainge.org for RoboHelp and Authoring tips

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