Rh10 - HTML Help - linking to pdf shows when generate CHM and 'view results' but not when double-click on CHM in project folder or in product help

Question

I have several PDFs in Baggage Files that are linked to topics in the Table of Contents.  When I generate the CHM file and 'View Results' I am able to pull up/access the PDFs with no problem.  When I go into the project folder and just double-click on the CHM file, I cannot pull up/access any of the PDFs nor can I access them in the product help.  Any ideas?  Is a setting "off" somewhere in my project?
I am using RoboHelp 10.
Thanks!

Answer 1

eeddings wrote:
Thanks for the idea, but I can't switch the project to WebHelp.  This .chm project consists of a master project with 18 slave projects and a slew of remote jumps.  I'd have to recreate all of the remote jumps if I switch to WebHelp.
Hopefully Adobe can fix this issue.
Well, first off, even though it would be WebHelp, it would be inside a CHM container. So for all intents and purposes it would be a CHM file. But having said that, I'm not sure there is a way to merge these hybrid types of CHM files.
If your statement about Adobe fixing the issue is meaning that they can either remove the Print icon from the CHM Viewer, I wouldn't hold my breath because as I said, that's in Microsoft's lap and they haven't updated the CHM viewer in a long while. Doubtful they ever will.
The only hope would then be for Adobe to update the code used for the Mini TOC. The only way that will happen is if enough folks submit this as a bug via the following link:
http://www.adobe.com/go/wish
Until that would happen, your likely best bet is to simply avoid using the Mini-TOC feature or just insert a warning that if the topic is printed, it will cause issues. Or, you could use bookmarks and links to establish your own verision of a "Mini-TOC"
Cheers... Rick