RH7 doesn't break Word document into topics based on headings

Hi,
Have been working with RH7 and Word 2007 for some time and everything was OK.
Yesterday tried to generate another Help by importing a Word document.
RH just didn't generate topics based on the headings.
The entire document was imported into a single topic - into a text box.
Any idea what the problem could be?
Thanks,
Rakefet

Sometimes the environment can mysteriously change so pagination was the place to start!
The next thing to check is the headings in the specific document Word. I've seen quite a few posts where further investigation reveals that the "headings" were in fact styles the author had created that were not the heading styles that come with Word. Is this possible here, is it one of your documents or someone else's creation?
Try creating a new project and importing a document that has imported correctly in the past. Does it still do so or does it too display this problem?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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