RH7 Published output missing TOC

I recently upgraded from x5 to RH7 with Server 7.
I generate WebHelp Pro content.
There are some topics in my project that are flagged "Version
2" and a few lines at the text level are also flagged "Version 2".
None of the TOC books are flagged with any build tags.
When I generate the project with the coniditional build tag
set to "Not Verion 2" (meaning it should generate all topics and
content that is not flagged version 2) -the generated output shows
the TOC - and then if I take it all the way to the publish step -
the published output does not show the TOC .
If I generate and publish with the conditional build tag
"Version 2" (basically meaning it should include all content) -
then I can see the TOC in the generated and published output.
(Side note: I also have build takes for Online and Print -
but these are rarely used and do not seem to be involved in the
problem described above.)
I am viewing the output in IE7 - but since I can see the TOC
in the generated output and not in the published output - I think
the problem is not with the browser.....

To resolve the problem I went through each topic and turned
off the Topic-Level Build Tag - then republished. I did this until
I found the file that was preventing the TOC from displaying. Then
I replaced that file.

Similar Messages

RH7 WebHelp Output Missing TOC, Index, Search

I updated my RH6 HTML project to RH7 HTML. When I publish,
everything looks good. I uploaded all project files to my company's
server, and a coworker saved those files to her computer. When my
coworker publishes WebHelp from her computer, the TOC, Index, and
Search components are missing. Can anyone assist? Thank you!

Thank goodness I found this thread!
I'm having the exact same issue. I'm using version 5.0.2 of
RoboHelp, and when I generate WebHelp (the collection of HTML
files) and test it on my PC, it works fine. When I copy the files
over to my company's server, my TOC is missing, Serch is missing,
Index is missing.
I tested this with other PCs in my company, and some display
the content fine (from the server location), others don't.
I noticed that I get an error message "flash" at the bottom
of IE when I mouse over the TOC frame. It states "Load: class
WebHelp not found". I've double checked, and all of the files that
are generated on my PC are also in the same folder that I copied
over to the server.
Could RoboHelp be having issues with certian servers, or
versions of IE w/ certain servers? This doesn't seem to be a
blanket issue with all users of this information, only some.

Missing TOC books & topics in RH Server output -- is there a fix??

RH9, RH Server 9,WebHelp Pro
I've seen a post a few months old now reporting the problem of nested books and topics not showing up in WebHelp Pro RH9 Server output even though they display fine in the local output before and after publication.
Has there been a fix for this?
I have a large project, over 400 topics, and it seems to affect books that are nested at level 4 and below. I have a level 3 book with several level 4 books inside it. The published output shows only the first level 4 book, and its contents, but then it omits the remaining level 4 books in that group and jumps to the next level 3 book.
This is not a merged project.
When I run the TOC report, all content is shown correctly in the report.

Hi. Sorry you're having glitches. While I research my notes from similar situations, I offer these things worth looking at:
1. This is a Knowlege Base article with a download that may help:
Books, topics missing from TOC | WebHelp Pro output | RoboHelp Server 8, 9
http://kb2.adobe.com/cps/904/cpsid_90498.html
2. Take a look at this thread (in particular, Message #10):
http://forums.adobe.com/message/3691553#3691553
I don't remember offhand but I think there may indeed be a limit of three "nested books" in a TOC, although I just experimented with this and I found it worked down to 6 or 7 nests.
3. I know in the past I have noticed that sometimes the culprit has been an oddball "illegal" character or space in a subfolder or filename. One client found that an exclamation point in a filename was a problem.
4. To be clear, remember that WebHelp (not Pro) has some very important differences from RoboHelp Server (Pro) output. Also, understand that when you view WebHelp Pro locally (i.e. View Results) you are not getting a fully accurate picture. Often, you must view the project from the RoboHelp Server to truly see the results.
5. With regard to Search. I have found in some cases that ticking the "Automatically Merge Projects of the Same Type" helps even though you only have one project!
6. I have found that a project that has been "renamed" can cause the server's configuration to be choke on the new name as it looks for the old one.
Let me know if any of this helps. If it does not, I'd suggest you zip up your Tomcat Log files and send them to me. I'll ask the Adobe folks if they could take a look.
You can find them here:
C:\Program Files (x86)\Apache Software Foundation\Tomcat 6.0\logs
Because they might be large, you might just send the most recent day's worth.
I realize this is a "dump" of so many possibilities but it's the weekend and I know you must be frustrated so I thought I'd pass along all ideas no matter how remote.
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

Getting error "Unable to find the published output for this request"

1. Created a Data Template
2. Created a Data Definition using the above Data Template
3. Created a RTF template and registered the same in XML Publisher Administrator
4. Created Concurrent program for the data template using 'XDODTEXE' as executable
5. Ran the above concurrent program and it completed successfully.
6. When I click the 'View Output' button in Oracle applications it says "Unable to find the published output for this request".
7. I can see the XML output in the $APPLCSF/out directory.
8. Also the short name for concurrent program and data definition code and template code are same.
I assume the Concurrent Manager’s Output Post Processor is not able to setup the layout template to the generated XML.
Am I missing something here. Can anyone come across this issue.
I have the XML publisher 5.6.1 patch on the DB. Do I need to take 5.6.2 Patch to fix this issue.
Thanks

I tried again after applying XDO 5.6.2. I am still not able to see the output.
Here is the logfile info. There is no mention of OPP or PUBLISH section:
XDO Data Engine ver 1.0
Resp: 21540
Org ID : 101
Request ID: 348042
All Parameters: p_batch_id=7169
Data Template Code: AUDRPT
Data Template Application Short Name: XXCUST
Debug Flag: Y
{p_batch_id=7169}
Calling XDO Data Engine...
Start of log messages from FND_FILE
End of log messages from FND_FILE
Executing request completion options...
------------- 1) PRINT -------------
Printing output file.
Request ID : 348042
Number of copies : 0
Printer : noprint
Finished executing request completion options.

Unable to find published output for this request

Hi All:
I have created a XML report (Data Template and the RTF) in EBS and the program runs fine.
Then I changed/modified the Data Template and updated the xml file. When I try to run the report after the change
the report completes normal but have no output and gives me "Unable to find published output for this request"
I can not figure out what I am missing..
Please help
Thanks,

Hi Octavio:
Thanks, This was helpful.
It works after I end dated the RTF template and then run the program again. Now I have the XML with my changes in and then I can modify the RTF and upload it again..
Thanks
Edited by: user10800212 on Jan 29, 2009 9:32 AM

Problem to display a negative number in XML Publisher output in excel

Hi All,
I am facing problem in displaying a negative number in XML Publisher output in excel.
My requirement is that I have to display a negative number in brackets when the output is taken in excel format. Eg: If the value is -123 then i have to display it as (123).
I have put these brackets using a formula column in the RDF, but it is the default functionality of excel that whenever there is a number in brackets then it automatically displays that as a negative value.
Can anyone please help me how I can display this negative number within brackets and not as a negative digit. Is there any special tag or is there any formula which can be used to convert this into text and written in the Help text of RTF template.
This is very urgent. If someone knows please reply asap.
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This is very urgent. If someone knows please reply asap.We are all volunteers here, so no ones questions are more urgent then other ones.
If its that urgent it would have helped if you had chosen the correct forum to ask your question BI Publisher

XML Publisher: where's XML Publisher output?

Hi,
The XML file created by report is in FND_Concurrent_Requests.outfile_name.
Where's the XML Publisher output?
I want copy the file generated (PDF or EXCEL) using utl_file.fcopy because bursting fail whe template is Type=>XSL-XML.
Do your guys have any suggestion with this case? any input is very appreciated.
thanks in advance
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Welcome to the forums !
Pl see if MOS Doc 305307.1 (How To Modify Print PO Report POXPOPDF With Custom Template) can help
HTH
Srini

Unable to find the published output for this request - problem

Hi ,
In the invoice Payables module i modified a report to be open in xml and not text as it was. The program name of this report iis Print Invoice Notice. I did same thing we normally do to register a xml report in ebs.
The problem is that when i run the report from the invoice form and from the button wich call this raport i get this error:
Unable to find the published output for this request.
No output file exist for the request
and if i see the log file i get this message :
Arguments
P_INVOICE_ID='10243'
APPLLCSP Environment Variable set to :
XML_REPORTS_XENVIRONMENT is :
+/oracle/prodora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb+
XENVIRONMENT is set to /oracle/prodora/8.0.6/guicommon6/tk60/admin/Tk2Motif_UTF8.rgb
Current NLS_LANG and NLS_NUMERIC_CHARACTERS Environment Variables are :
AMERICAN_ALBANIA.UTF8
+' '+
REP-3000: Internal error starting Oracle Toolkit.
Report Builder: Release 6.0.8.27.0 - Production on Fri Mar 27 02:30:46 2009
+(c) Copyright 1999 Oracle Corporation. All rights reserved.+
The thing is that if i run this report from Other ->Request -> Run of the same module this raport runs correctly
And if i change the output of my report (From concurrent manager) to text its open correctly even from there where i want to open it.
Can anyone give me any sugestion why i get this error while i try to open this xml publisher report from a button in a form in application?
PS: i am using ebs 11.5 version
Thanks in advance,
Best regards

Hi,
REP-3000: Internal error starting Oracle ToolkitThis errors was discussed many times before in this thread, so please search for REP-3000 and fix this error first ( [REP-3000|http://forums.oracle.com/forums/search.jspa?threadID=&q=REP-3000&objID=c84&dateRange=all&userID=&numResults=15] )
Regards,
Hussein

Embedding BI Publisher output in OAF Page

Hi All,
I want to embed the BI Publisher output in one of the regions on OAF page.
I was getting error
Error invoking 'set_xslt_locale':'java.lang.IllegalAccessError: tried to access class oracle.apps.fnd.i18n.common.text.DigitList from class oracle.apps.fnd.i18n.common.text.ExcelNumberFormat'
Then i followed the same steps as described by Tom in the forum thread "http://kr.forums.oracle.com/forums/thread.jspa?threadID=485021"
Now i dont get the error messages.
But whenever i click on submit button, its doing nothing, the page is just refreshed and it shows neither any error nor the report.
But when I try the traditional approach of exporting the document using "DocumentHelper.exportDocument", its giving me the report output in new pop up. But i want the report output to be embedded in a Page itself.
Does it mean, document Viewer region is not set properly or there is any other problem?
Do we need to do some specific setting for document viewer? I have just pasted the value "/oracle/apps/xdo/oa/common/webui/DocumentViewerRn.MainRegion" in the extends property and did nothig else.
I am working on 11.5.10.2 and jDev is 9.0.3.5(Build 1312)
I am sorry if you find this thread as duplicate. But i am helpless and finding no way to achieve this.
Can anyone please help?
Thanks,
S

Hi,
Did you ever get a response for this issue?
Regards,
LC

Exit button not working in Captivate 7 published output

Hi. I am using Capivate v7 and am experiecing this problem with published output:
I am using an Exit button that runs the standard javascript code
javascript:window.close()
so that the user can exit the presentation. The button works fine when I test out the presentation using Internet Explorer 8, but when I generate an output and try running the .swf file, the button does not work.
How do I get an Exit button to work for the .swf output?
Thanks,
- Michael Fekete

Yes, the close X does work 100% of the time. That's because the browser itself is just a window in the operating system. And you are commanding the window to close.
And you might find yourself asking why that would work while the Exit button fails. And it would be that it's a security issue. Security prevents the window from closing because if a web site was nefarious, it could actually trap you by making changes and quickly closing the window and preventing you from browsing elsewhere.
It's simple to turn off the Exit button. Just click Project > Skin Editor and clear the Close checkbox.
Cheers... Rick

XML BI Publisher Output in 2 sheets Excel

Hi ,
I want XML BI Publisher output in 2 sheets Excel. first sheet contains Report details and next sheet contains Report output. Could we please help me in this?. I am using BI Publisher 11.1.1.0 and Oracle apps is R12.1.
Thanks

>
I am using Oracle Apps 11i.
>
for apps questions plz use Category: E-Business Suite - https://forums.oracle.com/forums/category.jspa?categoryID=3
>
I have to create one report in Oracle Apps in which the report output should be in Excel Format and in that excel 2 sheet should be generated.
One sheet is having data from one module and one sheet is having a data from other module.
>
look at 830960's link
also use Forum: BI Publisher - BI Publisher
>
Please suggest me how can i write a code like this and how can i create a concurrent?
>
- create your report and use it as data source for result report (excel)
- create excel template(for r12) or ,for example, xsl tempalte for 11i
- create concurrent and executable, for concurrent program set output as xml
>
What should be the value of output format in the concurrent program ?
>
xml
as another approach - convert your rdf report to xml publisher report

Trouble viewing Captivate 8 published output.

Trouble viewing Captivate 8 published output. I created a course for a client who also wants a video of it. I published and I can see it on my end, but when I send them the files using DropBox, they can't open the .SWF, the Chrome.HTML, or the AVI or MP4's I've put out there. At first I thought it was operator error, but there are 5 people who can't view them. Was I supposed to add other supporting docs that were not in the Published folder?
Help, please.
Teresa

That's what I thought too. I wonder if they are trying to run it right out of Dropbox. I also told them they could right click and open in Internet Explorer if Chrome was problematic.
So I only have to provide the packaged file right? I've always just delivered the published folder, so I was really at a loss as to why they can't run it. Could this also be a Systems Security issue? Perhaps their employer blocks this sort of action?
Thanks so much for your input. I really appreciate the help (and validation).

Preview works; Published Output is all black and audio fails (.exe &.swf)

Original demonstration videos were CP4, I converted them to CP5 and added audio. Preview mode displays everything as intended. When publishing to a local location in .exe or .swf just displays a window where the movie should be playing but it is completely black. Audio begins to play but stops at the same time the screen goes black. I uninstalled and reinstalled Flash Player 10. I have attempted modifying the Quality settings from high (24 bit) to low (8 bit) but that didn't change anything.
I have successfully upgraded and published previous CP4 ot CP5 videos. Unsure as to why the last 3 video upgrades I tried are failing.
If anyone can offer any assistance, it would be much appreciated.
Thanks, Julie

Excellent, thank you. I apologize for any inconvenience. I searced all topics for black screen and found nothing; then discovered a few topics right on the front page that were related.
Thanks again for the quick response. Published output works.

Can we archive specific Embedded BI Publisher outputs?

Is there a possibility to archive specific Embedded BI Publisher outputs? Currently we have an option to do ALL or NONE.
Please help me.

At this time the option is all or none. An enhancement bug has been created requesting the functionality you are looking for: [bug 11038359|https://supporthtml.oracle.com/epmos/faces/ui/km/BugDisplay.jspx?id=11038359].
-James

Captivate records narration well, but published output is garbled

I have tried recording with two different microphones
(handheld and headset), neither of which are USB. I'm recording on
the fly during the video recording. The narration sounds great in
when I listen to it in Captivate, but is garbled when I run the
recording in Preview or Publish the project. By garbled I mean it
sounds tinny and there's more background noise. I can't call it
acceptable.
I exported the audio track and when I did, Captivate created
a .wav file and an .mp3 file. My intepretation of this is that the
recording is being made as a .wav and is then converted at
publishing time to .mp3. The deteriation in quality is quite
noticeable. As an experiment, I converted the .wav to an .mp3 using
some other software with a lot more in the way of control. The .wav
sounded fine. So I conclude that the problem lies in the
Captivate's conversion routine from .wav to .mp3, but there seems
to be no way to adjust that (other than the low, medium, and high
quality settings -- by the way, the "high" quality setting did not
help).
Any thoughts on this situation? I'd love to use Captivate and
get going on my project, but this sound issue is a big hangup.
David

Hi David,
1) How large is your project in total number of slides?
. . . number of slides containing audio?
. . . actual physical size in pixels?
All of these should be available in the movie Properties
colum (left side of Storyboard view), or from "View > Bandwidth
Analyser". What I'm looking for is possible "resources" issues.
2) In no order . . . yes, there are two copies of each audio
file, one in WAV (PCM) format and the other in MP3. The WAV is
created (if necessary) for purposes of editing - the audio editor
in Captivate is a WAV editor. The MP3 is created to be included in
the published output - for purposes of best "streaming" performance
of the published SWF, from the web.
3) I am absolutely certain that the problem is
NOT in Captivate's conversion routine. The is not to say the
problem is not real - just that I don't think it is happening
during conversion.
4) You mention "quality" settings. Have you tried changing
the quality of all affected audio to "High" (CD, I believe)? Have
you then tried changing it back to "normal" (FM, as I remember). I
would try that before throwing up your hands - but it would be best
if you used "Save As" liberally, to create copies so the original
can be preserved . . .
Hope there is some help here - keep in touch, David.

RH7 Published output missing TOC

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