RH8 - Can't check for updates

Hi,
From RoboHelp, if I go to the Help menu, I see the "Updates" option greyed out. I believe from previous versions, that this is supposed to always be an option so at anytime, you can check if updates are available. My guess is that this could be a permissions issue, whereby it will not allow me to check, but I could be wrong. Is it possible to fix this?
Thanks.

Check when RoboHelp has been open a couple of minutes. Wondering if it is like Deactivate which is greyed if you look straight after opening RoboHelp.
If that is not it, then it likely is a permissions issue. Get an IT admin to log on and check the menu option, allowing that delay.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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