RH8 causing other apps to crash?
Hello -
I have a colleague (working in another office, so I can't really see this problem first hand) who is trying to install RH8 on a Win7/32 machine (new install, not an upgrade). A member of her IT dept is performing the install.
After the installation of the app and patches is finished, RH seems to work more or less normally (she's new to RH, so her sense of "normal" is rather limited at this stage). The problem is that other applications lock up and crash (she mentioned MS Office apps in particular, but that could be because those are the ones she tends to use the most).
After un-installing RH, the other apps no longer crash.
I've recommended re-installing but skipping the "RoboHelp for Word" piece, but I can't think of anything else.
I'm just wondering if anyone else has seen a similar situation? I've found other threads that deal with RH crashing or the RH install failing, but I couldn't find any in which RH caused other apps to crash.
Thanks,
Dave
Hmm...I posted a reply via email, but it isn't showing up, so I'm pasting it in.
Hi, Rick -
Thanks for the suggestions. Like some of the other threads I've found, these seem to deal mainly with RH crashes rather than other apps. But your first link possibly has some overlap as the menu issue it describes also pops up in a thread I found:
"RoboHelp 8 crashes on Windows 7"
http://forums.adobe.com/message/2955493#2955493
This thread includes a scenario in which Outlook and other apps are failing. Additionally, some users were having RH crashes related to the menu bug. Some users found relief by uninstalling source control, others did not. Finally, An Adobe employee posted a fix that corrects issues related to Oleacc.dll which helped some users.
To be thorough, I'll mention that the problems are occurring on a laptop (another thread traced RH crashes to a BioMetric service running on their laptop). And my colleague has the FoxIt PDF utility installed (I don't think this should be the issue here, but perhaps worth a mention.)
I'm going to suggest that they try:
1a. Check the registry to ensure traces of the previous RH install are gone.
1b. Reinstall but omit source control and RH for Word (I think you can skip these during install? I'm no longer allowed to to perform my own installs, so I'm less familiar with the process than I once was.)
2. Ensure patches are installed (version should be 8.02.208)
3. If that doesn't work, try the Oleacc.dll fix.
4. If that doesn't work, try another Win7/32 machine (preferably non-laptop).
5. If all is well on the other machine, I guess it is time to start looking at which non-essential services might be causing a conflict.
Regards,
Dave
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0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x92a9e0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x978cc0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x978cbe79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x978b3d2a start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x92a9b7d2 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x92a9acb0 mach_msg + 68
2 libFontRegistry.dylib 0x94e567fc XTSendCopyPropertiesForFontsMatchingRequest + 174
3 libFontRegistry.dylib 0x94e6f4c7 TGlobalFontRegistryImp::CopyPropertiesForFontsMatchingRequest(__CFDictionary const*, __CFSet const*, TFontQueryOptions const&) const + 211
4 libFontRegistry.dylib 0x94e756ed TGlobalFontRegistry::CopyPropertiesForFontsMatchingRequest(__CFDictionary const*, __CFSet const*, TFontQueryOptions const&) const + 41
5 libFontRegistry.dylib 0x94e55a56 XTCopyFontsWithProperties + 184
6 com.apple.CoreText 0x981ceaab TDescriptorSource::CopyDescriptorsForRequest(__CFDictionary const*, __CFSet const*, CFComparisonResult (*)(void const*, void const*, void*), void*, unsigned long) const + 537
7 com.apple.CoreText 0x981d630b TDescriptor::CreateMatchingDescriptors(__CFSet const*, unsigned long) const + 179
8 com.apple.CoreText 0x981f69c4 CTFontDescriptorCreateMatchingFontDescriptors + 52
9 com.apple.AppKit 0x998bf34c -[NSCTFontDescriptor matchingFontDescriptorsWithMandatoryKeys:] + 31
10 com.apple.Keynote.sfinspectors 0x0280dc85 -[SFIFontCache _fontNameForFamily:] + 111
11 com.apple.Keynote.sfinspectors 0x027a53a9 -[SFIFontCache _validateImageTimestamps] + 679
12 com.apple.Keynote.sfinspectors 0x0280da7e -[SFIFontCache _backgroundThread:] + 640
13 com.apple.Foundation 0x938a9448 -[NSThread main] + 45
14 com.apple.Foundation 0x938a93cb __NSThread__main__ + 1396
15 libsystem_c.dylib 0x978c95b7 _pthread_start + 344
16 libsystem_c.dylib 0x978b3d4e thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x92a9d91a __psynch_mutexwait + 10
1 libsystem_c.dylib 0x978cf19b pthread_mutex_lock + 595
2 com.apple.Foundation 0x938628db -[NSLock lock] + 169
3 com.apple.Keynote.SFWordProcessing 0x02113f37 -[SFWPSpellThread pRun:] + 289
4 com.apple.Foundation 0x938a9448 -[NSThread main] + 45
5 com.apple.Foundation 0x938a93cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x978c95b7 _pthread_start + 344
7 libsystem_c.dylib 0x978b3d4e thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x05e12920 ebx: 0x99b2342e ecx: 0xbfffd274 edx: 0x00000000
edi: 0x99d75917 esi: 0x0ebc0050 ebp: 0xbfffd2f8 esp: 0xbfffd2d0
ss: 0x00000023 efl: 0x00010282 eip: 0x99b23451 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x99d75917
Logical CPU: 2
Binary Images:
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0x9583e000 - 0x95aabffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x95aac000 - 0x95ab9ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x95aba000 - 0x95aeffff libTrueTypeScaler.dylib (84.6) <B7DB746B-7A61-38EF-8CA7-408ED9C14A02> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x95af0000 - 0x95af3ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x95af4000 - 0x95b09fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95b0a000 - 0x95ba2fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96341000 - 0x9634affe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x9634b000 - 0x963a2ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x963a3000 - 0x963a7ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x963ce000 - 0x963cefff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x963cf000 - 0x963ddfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x963de000 - 0x963ecff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x963ed000 - 0x96412ffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x96413000 - 0x9648dff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9648e000 - 0x964c9fef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x964ca000 - 0x964d4fff com.apple.DisplayServicesFW (2.7.2 - 357) <76D33A58-C39E-398A-9597-389A9B1FE76D> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x964d5000 - 0x964f5ffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x964f6000 - 0x96550ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x96551000 - 0x9664fff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x96650000 - 0x966fafff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x96706000 - 0x96b23fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x96b24000 - 0x96b24fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x96b56000 - 0x96b6ffff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96b70000 - 0x96e13ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x96e14000 - 0x974a0ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x974a1000 - 0x975ae057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x975af000 - 0x97727ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x97728000 - 0x9781cff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9781d000 - 0x97874ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x97875000 - 0x97880fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x978b2000 - 0x978b2fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x978b3000 - 0x97970feb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97a16000 - 0x97a1afff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x97a1b000 - 0x97a5aff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97a5b000 - 0x97a5cfff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x97a5d000 - 0x97aabff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x97aac000 - 0x97eeefff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97eef000 - 0x97f11fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x97f12000 - 0x97f18fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97f19000 - 0x97f4afff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x97f4b000 - 0x97fd0ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x97fd1000 - 0x980baff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x980bb000 - 0x980bdfff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x980be000 - 0x980c5ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9817e000 - 0x981a3ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x981a4000 - 0x98253ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98254000 - 0x98262ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x982bb000 - 0x982bbfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x982bc000 - 0x982d2fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x982d3000 - 0x98373ff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98374000 - 0x985e6ff3 com.apple.RawCamera.bundle (4.06 - 694) <1CF91816-6132-314F-B145-7DA96D5039AE> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x985e7000 - 0x985e8fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x985e9000 - 0x98620ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x98621000 - 0x98685ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x986d7000 - 0x986fbfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x986fc000 - 0x9873cfff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x9873d000 - 0x987d8fff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x987d9000 - 0x987e2ff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x987e3000 - 0x988b7ff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x988b8000 - 0x988bcfff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x988bd000 - 0x989cdffb com.apple.QuickTimeImporters.component (7.7.1 - 2599.31) <EB33C708-9BDB-345C-AC5A-278B8Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Safari / firefox and other apps keep crashing
here is the error log for safari.
can someone help please?
Date/Time: 2009-01-25 17:05:51.132 +0000
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [367]
Version: 3.2.1 (4525.27.1)
Build Version: 1
Project Name: WebBrowser
Source Version: 45252701
PID: 408
Thread: 4
Exception: EXC_BREAKPOINT (0x0006)
Code[0]: 0x00000002
Code[1]: 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92df2878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92df1f82 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92df1dd9 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x9214df45 _DPSNextEvent + 572
7 com.apple.AppKit 0x9214db37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.Safari 0x00007567 0x1000 + 25959
9 com.apple.AppKit 0x921478c4 -[NSApplication run] + 512
10 com.apple.AppKit 0x9213b820 NSApplicationMain + 573
11 com.apple.Safari 0x000a97da 0x1000 + 690138
12 com.apple.Safari 0x000a9701 0x1000 + 689921
Thread 1:
0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
1 com.apple.WebCore 0x01055390 WebCore::ThreadCondition::wait(WebCore::Mutex&) + 24
2 com.apple.WebCore 0x0105032d WebCore::IconDatabase::syncThreadMainLoop() + 243
3 com.apple.WebCore 0x0100abae WebCore::IconDatabase::iconDatabaseSyncThread() + 180
4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9fb6765a +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x9fb0ad7c forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90009817 machmsgtrap + 7
1 com.apple.CoreFoundation 0x902a6227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
3 com.apple.Safari 0x000f9649 0x1000 + 1017417
4 com.apple.Safari 0x000f90cd 0x1000 + 1016013
5 com.apple.Safari 0x000f9173 0x1000 + 1016179
6 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 4 Crashed:
0 com.apple.Foundation 0x9fb3de93 _NSRaiseError + 227
1 com.apple.Foundation 0x9fb64cd7 +[NSException raise:format:] + 57
2 com.apple.Foundation 0x9fbf4596 _NSFileHandleRaiseOperationException + 142
3 com.apple.Foundation 0x9fb7b37c -[NSConcreteFileHandle readDataOfLength:] + 492
4 com.apple.Foundation 0x9fb7c283 -[NSConcreteFileHandle readDataToEndOfFile] + 41
5 com.apple.Foundation 0x9fb7b9ef -[NSHTTPCookieDiskStorage(NSInternal) _saveCookies] + 336
6 com.apple.Foundation 0x9fb7b7ae saveTimerCallback + 132
7 com.apple.CoreFoundation 0x902a6756 CFRunLoopRunSpecific + 3341
8 com.apple.CoreFoundation 0x902a5a42 CFRunLoopRunInMode + 61
9 com.apple.Foundation 0x9fb4041c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
10 com.apple.Foundation 0x9fb0ad7c forkThreadForFunction + 123
11 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x90024407 semaphorewait_signaltrap + 7
1 com.apple.Foundation 0x9fb60ce0 -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.Syndication 0x9b640966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x9fb0ad7c forkThreadForFunction + 123
4 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90019d0c select + 12
1 libSystem.B.dylib 0x90023d67 pthreadbody + 84
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x16471000 ebx: 0x9fb3ddbe ecx: 0x90a5a321 edx: 0x01a37ad0
edi: 0x166ec750 esi: 0x166e1210 ebp: 0xb019f5e8 esp: 0xb019f580
ss: 0x0000001f efl: 0x00000246 eip: 0x9fb3de93 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1c1fff com.apple.Safari 3.2.1 (4525.27.1) /Applications/Safari.app/Contents/MacOS/Safari
0x405000 - 0x4b7fff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x545000 - 0x60cfff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x663000 - 0x741fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x1008000 - 0x15fbfff com.apple.WebCore 4525.26 (4525.26.6) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x17508000 - 0x17575fff com.DivXInc.DivXDecoder 6.6.0 /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x17584000 - 0x175d4fff com.DivXInc.DivXDecoder 6.0.5 /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90284000 - 0x9034cfff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x903a3000 - 0x90649fff com.apple.CoreServices.CarbonCore 682.30 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90910000 - 0x90910fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90990000 - 0x90a0efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x90a56000 - 0x90ad5fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afe000 - 0x90b62fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd1000 - 0x90bd8fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bdd000 - 0x90c50fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c65000 - 0x90c77fff libauto.dylib /usr/lib/libauto.dylib
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0x9151e000 - 0x9151efff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x91520000 - 0x9154cfff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
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0x91848000 - 0x9185efff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9186a000 - 0x91885fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x918e1000 - 0x918edfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91a5a000 - 0x91a78fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91aee000 - 0x91af2fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x91c06000 - 0x91c43fff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91ce4000 - 0x91ce4fff com.apple.Accelerate 1.3.1 (Accelerate 1.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91ce6000 - 0x91d74fff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91d7b000 - 0x91d7bfff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x91eed000 - 0x91f1efff com.apple.QuickTime Plugin.plugin 7.6 (1290) /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
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0x92bb5000 - 0x92bb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
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0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92ddf000 - 0x92de4fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931e4000 - 0x931effff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931f4000 - 0x9320ffff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9325f000 - 0x9325ffff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93510000 - 0x9352dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x93536000 - 0x935b5fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x93c98000 - 0x93d13fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d4c000 - 0x93e05fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e48000 - 0x93e48fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4a000 - 0x9400bfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94051000 - 0x94092fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9409a000 - 0x940d4fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x94189000 - 0x941c7fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x9420b000 - 0x9421cfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x9422a000 - 0x94268fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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0x95162000 - 0x95256fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x952bd000 - 0x9536ffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x953cc000 - 0x953f1fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
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0x95ee6000 - 0x95f25fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x96148000 - 0x9621dfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x969c3000 - 0x969c3fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96f46000 - 0x96f86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x96fa2000 - 0x97001fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97032000 - 0x97037fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97106000 - 0x97121fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9712c000 - 0x971b4fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x971b9000 - 0x971f8fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9b63e000 - 0x9b675fff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b692000 - 0x9b6a4fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x9d586000 - 0x9e502fff com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9e662000 - 0x9e702fff com.apple.QuickTimeImporters.component 7.6 (1290) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
0x9e71d000 - 0x9ea3bfff com.apple.QuickTime 7.6.0 (1290) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9eada000 - 0x9eae5fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9eaea000 - 0x9eb04fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9eb0a000 - 0x9eb19fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9eb20000 - 0x9eb3efff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9eb50000 - 0x9eb67fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9eb72000 - 0x9ebcafff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9ebde000 - 0x9ebf4fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9ec04000 - 0x9ecf1fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9ecf3000 - 0x9f0a7fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9f0d4000 - 0x9f4ddfff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9f517000 - 0x9f52dfff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9f532000 - 0x9f5dbfff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9f601000 - 0x9fa56fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9faed000 - 0x9fd25fff com.apple.Foundation 6.4.11 (567.40) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9fe37000 - 0x9ff7dfff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1.5 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplaysintegratedvram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK8034GSX, 74.53 GB
Parallel ATA Device: HL-DT-ST DVDRW GWA4080MA
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mAHi,
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Hard drive > Users > YourUsername > Library > Cookies > Cookies.plist
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