RH8 HTML Cannot Generate PDF from Help Files

I just had my PC re-imaged with Windows 7, Microsoft Office 2010 and the Tech Comm Suite 2.5. I am trying to generate a PDF from my project within RH8 HTML and recieve the following error. Why can I not generate a PDF? I have Microsoft Word 2010??

Hi there and welcome to our community
You are likely seeing that message because only the newest Adobe RoboHelp 9 is compatible with Word 2010. Your version 8 doesn't understand Word 2010.
There are threads here that discuss installing Word 2003 or 2007 and using RoboHelp 8 with those lower versions of Word.
Cheers... Rick
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I am able to generate PDF from Framemaker file but not able to generate pdf from book in robohelp

Hi,
Using robo help i am able to generate pdf from a single framemaker file.
but when i am importing whole book then i am not able to make it.
And also it is not showing any error on console
It goes to hang like situation and i have to close it from task maneger.

Ok, silly question - why are you bothering to try and create PDFs from RH when you've got FM? FM to PDF produces great results; RH to PDF involves having to go through Word - i.e. RH - Word - PDF = too much work IMHO.

How do I generate a Word document and a PDF from Help files?

Hi,
I am new to RoboHelp HTML, and am using version 8. I updated some Help files, and now I want to generate output. Here are my questions/ or the process I used:
To compile the help, I clicked Generate Primary Layout. Is this correct? I noticed that the date stamp on the xpj file has not changed. The date is still from many months ago. (Why is that? Should it show a recent update date?) However, the files that I updated do reflect the dates when I made the updates. These include art files, an hhp, and htm, js, ldb, pss, cpd files.
To generate a pdf, I clicked Generate PDF. I was not able to generate the PDF at first, but then, I enabled macros in Word 2007 (Trust Center Settings > Enable all macros...and clicked the checkbox, Trust access to the VBA project object model), and clicked Generate PDF. At the end of the generation, I got this error in Word: Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience. The info you were working on might be lost. Word can try to recover it for you. I closed the dialog and Word generated several blank documents. Microsoft Office Diagnostics was run and found one problem and corrected it. Despite the error message, a pdf was generated. (If you could give me any insight on why I got the error messages, that could be helpful to know).
How do I generate a Word document?
Thank you!
Erin

Welcome to our community
Note that RoboHelp is capable of creating a variety of layouts. WebHelp, FlashHelp, AIR Help, Microsoft HTML Help, JavaHelp, Oracle Help, ePub and more.
Any of these layouts may be nominated as the Primary layout. So when you generate the Primary layout, you get whatever has been configured as the Primary layout.
Only certain actions will result in a change to the .XPJ file. The actions are indicative of major changes to the project. So I wouldn't fret the fact that the date time stamp wasn't updated.
Indeed the Printed Documentation Single Source Layout recipe is what you use to create PDF. Generally what happens is that RoboHelp creates a Microsoft Word document as an intermediate file type, then creates the PDF from that. As you might imagine, there are a host of things that can go wrong during the process. I might suggest that you first get a Word document to generate cleanly. Then once you do that, focus on PDF. I know that I typically gen a Word document and stop there. I just open Word and use Word to create the PDF.
If you look at the properties for the Printed Documentation Single Source Layout recipe (View > Pods > Single Source Layouts then right-click the Printed Documentation layout and choose Properties) you will see that PDF, Word or both are options at the top of the dialog.
Hopefully that gives you a nudge in the right direction.
My fellow Adobe Community Expert Peter Grainge has excellent info on Printed Documentation on his site at Grainge.org. Click the link below for that.
Click here to visit Peter's site
Cheers... Rick
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Generating PDF from drawing files

Hi Support Team,
I am using the Acrobat XI Pro to generating PDFs directly from AutoCAD electrical Drawing files (".dwg"). AutoCAD electrical software is not installed on this computer.
I am having the following two problems:
1, For some drawings, the generated PDF are not scaled to fit on one page. They are split into two pages and not displayed properly.
2, In the AutoCAD electrical drawing, we use different line colors for certain application, at the moment the generated PDFs are also colorful. Is there a way I can get black and white (not gray scaled, because it's not clear) color in the PDF files?
Kind Regards,
Andy

I am not sure, but believe that AutoDesk must be installed on your system to do the conversion. You might refer to http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7f73.w .html which suggests that the application may open for the conversion. You might wait around for someone else who can confirm or deny this conclusion, but my guess is you have to have AutoDesk to do the conversion.

InDesign 5.5 crashes when generating PDF from book file

I hope someone can help!
My employer has agreed to upgrade from CS3 to CS5.5 and I will receive the install disks next week. In the meantime, I downloaded the trial version of CS 5.5 Design Premium and installed only Illustrator, InDesign, Photoshop, and Acrobat. I kept CS3 on my system.
My problem is with InDesign5.5. I can generate a PDF of a single page, but I cannot do the same for a multi-page document (10 or so files) from the book window. InDesign immediately crashes (unexpected close message) but doesn't close until I force quit the application. When both CS3 and CS5.5 were on my machine, I was having the same problem even with CS3.
I removed CS5.5, but still had the same problem with CS3. Tried reinstalling CS3, but continued to have the same problem. Removed CS3 and re-downloaded CS5.5. Same problem. Removed CS5.5 again and completed a fresh install of CS3. This finally worked to allow me to use CS3 successfully again.
However, I need to be able to work with newer InDesign files that have been created in ID5.5 and can't do this without installing the new disks that arrive next week.
What can be the problem?
OS: Windows XP Professional 2002, SP 3
Computer: Intel(R) Core(TM)2 Duo CPU T9600, 2.80 GHz
Memory: 3.48 GB of RAM
Video card: 512 MB NVIDIA Quadro RX 2700M
Thank you!
Jenny

Yes, I would try to create a new master document and import the separate files. Even if you have saved all files to CS5.5 spec, there might still be some lingering meta data from the previous version and a fresh import might at least reveal such conflicts or ideally provide a clean slate by dismissing this outdated legacy stuff on import. If you are happy with CS5.5 and everything works, you can get rid of CS3, but I recommend to keep it around, even if you don't use it actively (maening löeave it installed, only deactivate it). Especially the CS3 installer is a fragile creature and a uninstall gone wrong might cause you more trouble than just letting it catch dust on your harddrive. See this article and the other ones related to it on my site for some considerations.
Mylenium

Generate PDF from XML file by B1i

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Im creating the PDF of an electronic Invoice everything goes right but the Information that I obtained from another XML (ADO Connection) goes empty, can anyone help me with this issue please!!!
Regards
David Almazán

PLEASE Help in creating/saving forms in Livecycle Designer
I am developing a website for a client who needs forms that can be filled out online and emailed back to her as a pdf.
I have created an interactive form in Adobe Livecycle Designer to allow viewers online to enter data into this form.
Now I need this form to keep the data that was entered, stay as a pdf, and be sent to my clients email who does not own Adobe Livecycle Designer. Please let me know how I am to save this form in order for it to be opened and show the information.
Thank you so much for taking the time to help me with this!!
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How do I generate PDF and CHM files from the a command line in windows?

I am trying to set up a PC to build some documents during the night. I was looking for a way to get framemaker to generate PDF and CHM files via a command line in windows? How is this done with FrameMaker 12
Thanks for the help
Alex

Hi,
The part with generate a PDF via a jsx seems to work OK, except when FrameMaker decides that it will not work anymore. I must say I am not impressed with the stabillity of FrameMaker 12, there is room for a lot of improvement!.
I have given up on how to figure out how to get FrameMaker 12 to generate chm files via jsx scripts, any pointes are still very welcome.
The route I have taken is I make a RoboHelp project for each chm files I need to generate. The only thing this RoboHelp project contains is a link to the actual FrameMaker project I want to generate a chm file.
To make the chm I start RoboHelp with a script that
1) Opens the desired project
2) Sets the desired output chm files name
3) Generates the chm file
4) And finally quits RoboHelp
Below is a copy of the jsx in case anyone can reuse anything. And yes parameters are transfered via enviroments variable. I have later learned there is some way to read the parameters given at a command line but this seems to work so I stick to this for now.
// Get parameters
var RhProjName = $.getenv("RH_PROJ_NAME");
var RhChmName = $.getenv("RH_CHM_NAME");
var RhLogFileName = $.getenv("RH_LOGFILE_NAME");
var RhLogFile = new File(RhLogFileName);
RhLogFile.open("w", "TEXT");
RhLogFile.writeln("RH_PROJ_NAME : ", RhProjName);
RhLogFile.writeln("RH_CHM_NAME : ", RhChmName);
doc = RoboHelp.openProject (RhProjName, 1);
var sslmngr = RoboHelp.project.SSLManager;
for(var i = 1; i<=sslmngr.count; i++){
var ssl = sslmngr.item(i);
if(ssl.name == 'Microsoft HTML Help') {
    // Set the output location and file name
    ssl.setSpecificProperty("DestinationProjectName", RhChmName);
    if (doc.saveAll(true) ) {
      RhLogFile.writeln("saveAll returned TRUE");
    } else {
      RhLogFile.writeln("saveAll returned FALSE");
    if ( ssl.generate() ) {
      RhLogFile.writeln("ssl.generate returned TRUE");
    } else {
      RhLogFile.writeln("ssl.generate returned FALSE");
} else {
    // alert ("Found " + ssl.name + " dont do anything");
doc.saveAll(true);
RhLogFile.close();
RoboHelp.closeProject();
RoboHelp.quit();

Adobe v9 on W7 and office 2007. cannot create PDF from MS word using Adobe. But can from Excel, PPT

Adobe v9 on W7 and office 2007. cannot create PDF from MS word using Adobe. But can from Excel, PPT and other MS office apps. Reinslalled Adobe, updated Office, and Adobe no help! Also I can create a pdf from the MS Word and it is using the Adobe 9. So one would think that's good. No it isn't when you need to combine different files to one big PDF document. Any suggetions? Thank you

Yes, I’m saying that I can in WORD use “Save As ADOBE pdf” but cannot in ADOBE create a pdf file from a WORD (.doc or .docx) document. While I can from other MS Office apps like Excel and PowerPoint.
I understand I can use “work around” and save doc in WORD as pdf then compile all files needed (xml, ppt, pdf) in the ADOBE v9. to one big pdf document. But that is not the point of this post.
Jarda @ PC+NET Solutions
Mobile 613-532-7023
Office 613-385-1268
<http://www.pcplusnet.net/> www.pcplusnet.net

Generate PDF From Flex

Hi All,
I am doing a Reporting/Chart application in FLEX. we need to
generate PDF from FLEX. Report data will be 5-10 pages, How we can
do this? Please advise.
Thanks
Subhash

Hi,
thanks for your reply. I tried with alive pdf, but source
code only AIR files. can we use this in web based flex?. How we can
format the report like html code? I just see in alivepdf, its only
linebyline display, not multiple columns? pls advise.
thanks alot
Subhash

JNDI error while generating pdf from crystal reports in java

Hi, i want to generate PDF from crystal reports in java. I have the .PDF file with database configured into the report. Following details are available in report.
1. Server Name      = testdb
2. Database Name = testdb
3. User
4. Password
I am using CR XI.
In CRConfig.xml i had given following details.
<JDBC>
     <CacheRowSetSize>100</CacheRowSetSize>
     <JDBCURL>jdbc:oracle:thin:@192.218.216.102:1521://TESTDB</JDBCURL>
     <JDBCClassName>oracle.jdbc.driver.OracleDriver</JDBCClassName>
     <JDBCUserName>user</JDBCUserName>
     <JNDIURL>password</JNDIURL>
     <JNDIConnectionFactory></JNDIConnectionFactory>
     <JNDIInitContext>/</JNDIInitContext>
     <JNDIUserName>testdb</JNDIUserName>
     <GenericJDBCDriver>
          <Default>
               <ServerType>UNKNOWN</ServerType>
               <QuoteIdentifierOnOff>ON</QuoteIdentifierOnOff>
               <StoredProcType>Standard</StoredProcType>
               <LogonStyle>Standard</LogonStyle>
          </Default>
     </GenericJDBCDriver>
</JDBC>
When i am calling from java as standalone, i am getting following error.
JRCAgent1 detected an exception: Error finding JNDI name (testdb)
at com.crystaldecisions.sdk.occa.report.lib.ReportSDKException.throwReportSDKException(Unknown Source)      at com.businessobjects.reports.sdk.b.i.if(Unknown Source)
Can anyone let me know where is the problem?

Actually, the question boils down to; does the framework support the fonts?
I believe that my question re. this working in the designer was valid. The designer does not use the framework, so if it works there, it is either a framework issue or a runtime print engine issue.
I believe if you use the code below, it will list fonts available to the framework:
foreach(FontFamily ff in FontFamily.Families)
System.Diagnostics.Debug.WriteLine(ff.Name);
For more information see kbase [1198306 - Crystal Report displaying incorrect font in Microsoft Visual Studio .NET|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes_boj/sdn_oss_boj_dev/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/scn_bosap/notes%7B6163636573733d36393736354636443646363436353344333933393338323636393736354637333631373036453646373436353733354636453735364436323635373233443330333033303331333133393338333333303336%7D.do]
Ludek

Generating PDF from Microsoft Word with C#

Hello,
We have created web-based system for a customer that stores/handles Microsoft word documents and provides these to users as PDF versions. Unfortunately some problems appear with our third-party component that generates PDF from Word. Our customer has previously used Adobe Acrobat X Pro to manually generate the PDF files and is confident that the output produced this way is valid. Despite searching and reading a lot I can't find any way to determine if (and how) it is possible to automate the process of generating a PDF file from a Microsoft word file using the Adobe engine. There is a lot of SDK documentation, how to control PDF rendering in winforms applications etc. etc. All I want to do is to load an Adobe Acrobat instance, feed it with a word document and save it as a PDF on disk. From a C# app (ASP.NET). Is that possible?
Best regards
Jan Hansen

As mentioned, you can probably send the DOC file to the Adobe PDF printer to create the file. What I keep reading in your post is a legal issue. You keep mentioning being able to create the PDF on a server automatically. The server use of Acrobat is a violation of the EULA. If you are creting the files off-line for posting as has been done, there should not be a problem. However, having these created in an automated manner by the user may be an issue. Before you go much further, I would check with legal counsel about the use of Acrobat in the way you intend. If they indicate there is a problem, then your question is not needed.
Back to the issue. Try just dropping a DOC file on the Adobe PDF printer icon (you may have to open the Start>Printers to do that. See if that creates the PDF. If so, you will just need to automate that process.

I have Adobe Acrobat version 11.0.0 installed with Adobe CC. I cannot download PDFs from the internet (in this case from PubMed National Library of Medicine). If I try to do this I get a popup message saying that "ADOBE ACROBAT NPAPI PLUG-IN, VERSION 1

I have Adobe Acrobat version 11.0.0 installed with Adobe CC. I cannot download PDFs from the internet (in this case from PubMed National Library of Medicine). If I try to do this I get a popup message saying that "ADOBE ACROBAT NPAPI PLUG-IN, VERSION 11.0.0 NEEDS YOUR PERMISSION TO RUN. I DON'T KNOW HOW TO GIVE THIS PERMISSION OR WHAT TO DO. CAN YOU PLEASE HELP?

What buttons do you get to click on with this message? What browser are you using (e.g. Safari, Chrome, Internet Explorer...)

Create multiple PDFs from multiple files

Hi everyone
I'm trying to use the "Create multiple PDFs from multiple files" function in Acrobat 9 Pro (version 9.4.6) to create about 100 PDFs from InDesign CS5 files. Theoretically this would do the trick for my purpose. BUT: When running the function, it does not use the CS5 InDesign (version 7.0.3), but tries to open the files with InDesign CS3. Of course this does not work. We, as a professional working agency, have installed CS3, CS4 and CS5. Even with making the InDesign CS3 .app invisible an pushing it into the garbage bin during the process did not work. Acrobat still wants to access InDesign CS3. It is not possible to downgrade the files to CS3 files, for there are special (i.e. interactive) functions which only work in CS5. It would be more work than creating the PDFs manually, anyways.
Does anyone have similar issues? Any ideas how to solve the problem?
Thanks in advance.
Thinka

OK, cool, I found one, which seems to work just fine.
http://www.kahrel.plus.com/indesign/batch_convert_cs3.html
found here:
http://forums.adobe.com/message/3712434#3712434
Thanks for the hint!

Create PDF from Multiple Files Error

Running Acrobat 8.1.2 and InDesign CS3 8.0.2
When trying to create a PDF from multiple files, I am getting an error with each file as it is opened by Acrobat to create the PDF file. The error reads:
Invalid value for parameter 'using' of event 'exportFile'. Expected PDFExportPreset, but received "Standard".
The files are also left open in InDesign afterward instead of being closed. Does anyone have any idea what might be causing this?
Thanks.

Did you upgrade your Office / Word installation?
PDFMaker-compatible applications for Acrobat 7 with regards to MS Office:
--| Office 2000
--| Office XP
--| Office 2003
See:
http://helpx.adobe.com/acrobat/kb/compatible-web-browsers-pdfmaker-applications.html
Be well...

Gray box for logo generating pdf from fm book

Greetings,
I have a large FrameMaker book that I've generated pdfs from a million times. We cleaned up our logo, so I dropped it in and tried to generate the usual pdf. a gray box resulted for the logo only. all other artwork displayed fine. i tried scaling down the logo, changing formats, changing import methods, etc. all failed. however, generating a pdf from the book if I remove a few chapters gives me my logo. Am I running out of resources? I'm using tech comm suite 1.3 on vista. There are no clues in the acrobat log. show large images is turned on in the adobe reader.
I used the obvious workaround: generated two pdfs, one with just the logo page and one with the rest of the book, then combined them. But this process is not practical long term. Any clues?

A couple questions:
What format is the new logo file?
Given that it works with some component files, but not in the book... I'd guess that it may be a resource issue. How much RAM and free space do you have?
And when you "dropped it in," does that mean imported into one file by reference, or copied in, or imported into a template that you used to update all files in the book..... or something else? And if it did update multiple files, did you double-check them to make sure the path to the graphic is correct?

RH8 HTML Cannot Generate PDF from Help Files

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