RH8 RoboHelp HTML published as web help TOC format

Is there any way to manually tweak the TOC formatting in a published set of sub docs that were generated from the root books of a RoboHelp HTML project?
Original project had Install Guide, Admin Guide, etc. which are now published separately. Problems: all files for all books are in each published help system. Browse sequences contain all topics. TOC format got 'lost' so tab names rather than icons are used for ...TOC, Index, Glossary, etc. even though Icons are in the projects. Individual projects open with one book, which must be expanded. No colors in TOC, and uses a different (and noticeably larger) font from the topic.
Since this one-off was done to an unknown version of the content, I'd be better off mucking with the cshdat and wh files than the content of the topics.

...just now revisiting the project that precipitated the original request. I have additional info and a request:
The separate help documents had been published without resetting the browse sequence. As it is today, (because browse sequences were not updated), many hyperlinks jump out of the published books and over to an earlier build that has a single TOC (same IIS server, but completely different path).
I learned that a RH HTML project can have multiple TOCs. So, my new question: is it possible for three TOCs to keep thier own browse sequences and access one common set of published HTM topics? How would that be engineered? I don't quite know how to manage hyperlinks that reference topics in one of the other books. I don't want to inherit the wrong browse sequences.
The alternative is to generate help from the 4 different TOCs into 4 different folders, which is a lot of replication. Like Siamese twins, there's a lot of cross sharing built into the original project, so in most cases, the "see also" relationships would give each separately published book 100% access to all the topics, but from a limited TOC.

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Unhandled Win32 in RH8 RoboHelp HTML Project

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Any thoughts?
-Tom

Hi Tom
Please take a moment and become familiar with the Before You Post topic. I just deleted a cross posted thread where you asked for help with the same issue in a different forum category.
Cheers... Rick

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Hi,
Are you using Chrome? Chrome doesn't support locally installed webhelp because of a security restriction. There is a workaround. See snippet 130 on http://www.grainge.org/pages/snippets/snippets.htm.
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RoboHelp HTML X5: Merged help not displaying ToC

Hi All:
Hoping someone can help me here.
I have been generating merged help for some time now w/o problems. But got this problem today after compiling a particular project after a 15-month gap. When I compiled the parent/master project, the ToC displayed the child projects and the Information Bar displayed the following message:
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I ignored the message and clicked the child projects to check if they displayed correctly. Each child project opened new instance of IE - this has not happened before. The last time I complied this parent project, everything worked fine and child projects opened within the same browser instance.
Secondly, when I right-clicked the Information Bar message and chose to Allow Blocked Content, the ToC disappeared.
Just in case this is relevant, my employer replaced all our PCs last month and all software had to be reinstalled.
Could this be because of the new version of IE? (My old machine may have had an older version.) Or the fact that I have not installed the updates to Robohelp X5? (I keep getting the message that the Macromedia server is down.) I have not activated the product yet either.
Would appreciate any advice/clues.
Thanks in advance
Sophie

Hi there
Usually you can prevent that message from appearing by enabling Mark Of The Web (MOTW) in the WebHelp generation options. The unfortunate part about that is you stated X5 and X5 didn't offer that option. So the next best thing you can do is to configure IE so it doesn't present the Yellow Information Bar. You do this by opening the Internet Options for IE. Click the Advanced tab and scroll to the Security section. Place a check mark in the option "Allow active content to run in files on My Computer".
Note that this only affects your own computer. If you are planning on having your end users copy the WebHelp files to their local C drives, you will have to instruct them to perform the same steps. But if you are uploading your content to a Web Server, they should not encounter this issue.
Cheers... Rick
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Robohelp 9 crashing when generating Web Help

Hi there, I have RH V 9.0.1.232 installed. I have a project with about 1000 files which was converted from RH 8 without issue until now.
There are 3 Conditional Build Tags. I can publish the project to Web Help with layouts including tags #1 and #2, but when I include #3 in any layout, RH crashes at the same point every time, as shown below:
I have tried leaving it for over an hour without change. When I open Task Manager, RH is listed as "Not Responding." I do not get an error message at all. I have not generated this layout in several months, and possibly not since I have had RH 9.
Tag #3 must be applied to hide content from a public audience. This tag is applied to several sections in every topic, and is also applied at the topic level for about 20% of the topics.
Here is what I've tried to do:
1. Create a test project with multiple tags and publish to WebHelp - no issue found.
2. Rolled the project folder back to an earlier version from yesterday morning - problem still exists, could try an earlier version but a lot of work was done yesterday.
3. Followed the instructions here, which have served me well in the past - problem still exists- http://www.techfuels.com/software-jargons/29202-repairing-corrupted-robohelp-project.html
All of this leads me to think there is something wrong with the tag in particular. I could delete the tag, create a new one and reapply it, but that would be a major challenge considering the number of topics I'm dealing with, and I am the lone writer.
Anyway, if anyone has any ideas or has had problems like this in the past, I would appreciate your time.
Thanks,
Michelle

Michelle I think that whilst thanks are always welcome, in this case you should thank yourself. All I did you get you to question what had changed. You did all the hard graft. Glad you got it sorted.
The RoboColum(n)
@robocolumn
Colum McAndrew

HTML Sites not shown in TOC (PDF) - RoboHelp HTML (v9)

Hello ,
i have a new question. I didn't find an answer in the www so I'm asking here again.
I have a automatically generated TOC where I see all my books(directories) and html sites which are listed in the project-manager.
If I create an WebHelp I can see the html sites in the generated TOC, but if I create an pdf (printed documentation) I only see the books in my TOC inside the pdf.
Why I don't see any html sites in the TOC like it is in the web help?
But the pdf-generating-process write automatically all my headlines(inside the html sites) in my TOC.
I imagine that the printed documentation will create his own TOC and ignore my TOC which I selected.
Can someone help me show my html sites in the TOC like the automatically creation process of WebHelp will do it?
Thanks
kind regards
Denis

Just picking up on one point that may help. The very first time you use a Printed Documentation layout, the contents are taken from whichever TOC you selected. After that, any changes you make to the TOC do not reflect in the print layout. The quick way to update the print layout is to click the left facing double chevron to remove all topics, then click the right facing double chevron to take the latest version of the TOC.
See Printed Documentation on my site.
If that doesn't help, maybe some screenshots would help.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
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RoboHelp HTML Version 10 - Navigation panel not displaying in published project

We are generating a WebHelp project in RoboHelp HTML Version 10 and the navigation panel (TOC, Search, etc.) is no longer visible in the index file (viewed locally) and it's only visible by clicking "Show" when viewed in a web server. This issue is occurring with Internet Explorer 11 and Google Chrome Version 39.0.2171.99 m. I also tried to view the index files of previously generated projects and am experiencing the same issue (this did not occur before). Is this a known issue? It appears that there a few other discussions posted recently experiencing similar issues. Any help would be greatly appreciated.
Thanks,
Nikki

Hi there
Sorry, but I'm a bit confused. What you are describing sounds like perfectly normal behavior.
Can you share a link where this is happening? Not so we can click it, but so we can see what the link looks like.
If you want a topic to open with the surrounding navigation (TOC, Index, Search, Glossary) you need to click the Show link, then look at what's in the Address bar. Copy that link and you should have what you need.
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Can't Publish from Robohelp HTML 7 to Robohelp server 8

Please help. I have looked everywhere for answers. Here is my problem.
Environment
I have a windows XP machine with robohelp html 7 and the 7.0.3 patch installed. I am testing the trial version of robohelp server 8 for 30 days. The installation of the robohelp server 8 application when ok. I think. I am able to login as admin in the robohelp server web adminstrator application and also able to go the main page (http://mvrobohelp:8080/robohelp/). The congratulations! screen appears.
Problem
When I published the webhelp pro project from the workstation, it does its thing and end with the message that said "successfully published to "Bankway Headquarters". I go to the robohelp 8 server and login as admin and I do not see the project "Bankway Headquarters" in the projects screen under the general area. It looks like the robohelp server does not finish publishing the project.
Client PC messages
Finished applying Template in 6 sec(s)
Finished compiling WebHelp Pro in 378 sec(s)
Successfully published to "Bankway Headquarters".
Thanks for any help in advance

Hi Jose,
We have been using RH7 client to publish to RS8 server for about 2 months now. We have a master project/subproject setup and we too have been unable to get the Web Administration tool to allow us to see our projects by using the "View Project" button. They are listed under projects, but do not display correctly. Also, we are unable to see our complete master project with all of the embedded subprojects using the URL that Adobe supplies (e.g., http://<server>:<port>/robohelp/server). The Adobe response to this was that there was something wrong with our publishing mechanism (whatever that means!).
However, the good news is that we can view our projects just fine by using this path instead: http://<server>:<port>/robohelp/robo/server/general/projects/<master project>/<master project start page.htm>
Now, we are not using any of the context or area stuff so this works. We were also told that in bypassing the default method, we would be unable to get the usage statistics (e.g., frequently asked questions, etc). However, we have not experienced this. We are able to collect the metrics and access the reports using the Web Administration tool.
I'm not sure if this will satisfy your requirements, but for us, that was the only way to get to our project to view the complete master/subproject setup. Let me know if you figure out a different solution. I'd be very interested in doing this the "right way" if we can get it to work.
-Kristen

Need help with Responsive HTML5 screen layout in RoboHelp HTML 11

I have a few questions/issues regarding screen layouts for Responsive HTML5 output in RoboHelp HTML 11.
First off, I decided to just use the Theme1_Standard layout that came with the program (only other default option was Theme2_Government) and started customizing the layout. I originally added a company logo to the 'Header' component in the Customization dialog, but have since decided to remove it. I can't seem to do this from the dialog, so I tried just deleting the image file from the whole project. The file is gone, but the logo is still there. This is only displayed in the header when a topic is displayed, it does not appear in the header at the TOC, Index, Search screen, etc. How do I get rid of this???
Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???
As a result of these issues with the Theme1_Standard layout, I'm trying to import a different Responsive HTML5 screen layout than the two provided within RoboHelp HTML 11 (Standard and Government). I did some digging in the program help and found another layout I'd like to use (Theme3_Black.zip) at RoboHelp screen profiles and layouts. I tried importing the new layout, but it's looking for a .SLZ file and the only one in the files that came with the ZIP file is SLZConfig.xml, and I don't think that's what I need, though quite honestly, I don't know.
I extracted the contents of the ZIP folder to a folder in the !ScreenLayout! folder within the RoboHelp project, but when I open the project, I don't see Theme3_Black as an option. I need to figure out how to import this screen layout because the color scheme matches the one used in the program for which I am writing the help. How do I import and apply this other screen layout???
Any tips, tricks, or guidance on any or all of these items would be GREATLY appreciated.
Thanks much in advance,
Dave

Item two of the original post is also something I am having issues with:
"Secondly, the text in the header for the topic screens appears differently than the one on the screens for the TOC, Index, Search, etc. In the former of these, the header is displayed in maroon text in a much smaller font, similar to that used in the topics. In the latter, the topic is displayed based on what I configured in the Layout Customization dialog; much larger in white text on a black background. In each case the heading text serves as a link to the default display topic shown when the help file is launched, which is fine. However, how do I get the header to be consistent across all screens (topics and TOC, Index, etc. alike)???"
We have the text toggle between red, white and blue depending upon the topic selected. In the customize Selected Layout we have the title color set to white. It seems to think that it is a link and I would like to know how I can force the text to be white and to stay that way no matter which topic is selected.

RH8 for HTML: Problem with Multilevel List in published topic(s)

I have discovered that working with the multilevel list and reapplying it (changing a level 2 to a level 1, for example) inserts numerous tags that don't show up in RH design view nor in an IE view of the published content, but the published help renders badly in Firefox (like a "justified" paragraph style that inserts broad spacing between words).
The bad thing is that broad spacing is added to a command where no spaces should be, which looks fine in IE, but renders like this in Firefox:
sqlplus XBRLDB/[email protected]:1521/ubmatrix
@C:\xbrl_database\database\Oracle\ verify_registration _v1_0 _1 .sql
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sqlplus XBRLDB/[email protected]:1521/ubmatrix
@C:\xbrl_database\database\Oracle\verify_registration
_v1_0_1
.sql
How do I prevent the tags from getting added to the RH project files? How do I remove them using the RH interface?
Why are they getting added in such wierd places?
PS: I have kept the paragraph style Numlist (which is how I define numbered procedures). I just apply the multilevel list to paragraphs tagged with this style. It's been working OK, except for the newly discovered problem above.
I'm using Verdana family and the numbers look good. I've only looked at the published HTML which looks like this: I
1 Do this
looks like this in a broser view:
1 Do this
Is this the 'expected' HTML code for numbered procedures (all this to precede a paragraph with a number), or is there a more efficient way to render numbered/mutilevel lists?

Hi there
I just created a small video that may be helpful for this.
Cheers... Rick
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Web Help - HTML Pages

Dear All,
I have created a web help project. The project is working
fine. But I have been trying to do some R&D.
In the project's WebHelp folder (with in SSL folder) we have
all the HTML files. The main HTML page when opened from there opens
up with TOC and other navigation contents. But when we open any
other HTML page (other than main page) the TOC or navigation pane
is not displayed by default at all. It shows only "Show" hyperlink
at a corner. Only after we click it the Navigation pane is
displayed. Is there any way to make the HTML page to open by
default with navigation pane. Again I would like to underline that
this scenario is from SSL folder only.
With thanks and regards,
Krishna

Hi Krishna
Sorry to err on the side of being overly cautious. I deal
with other forums where there are individuals that have egos the
size of the B-15A iceberg, and feel any other viewpoint or
suggestion offered is entirely detrimental to the thread. Instead
of viewing the information for what it is, an attempt to try and be
helpful, they view it as unwanted intrusion and a threat to their
very survival. (Please note that I'm not saying Colum fits that
description, just that I've seen it with great regularity in other
forums I visit)
Hmmm, I may have found an easy way to accomplish this. Locate
a file in your project folder that is named whtopic.js. Open this
file in Windows Notepad. Tap the F3 key and search for the phrase
sType=="show".
You should see something similar to this:
else if(sType=="show")
if(isTopicOnly()&&(!gbOpera6||gbOpera7))
var sTitle="Show Navigation Component";
Add a line to the code just above where you see var sTitle=
so the line now looks like this:
else if(sType=="show")
if(isTopicOnly()&&(!gbOpera6||gbOpera7))
setTimeout('show()',1);
var sTitle="Show Navigation Component";
Close and save the file and test. There should be no need to
re-generate. You should also make a backup copy of your file so you
can easily replace it when you generate.
Hopefully this helps... Rick

Publish no static html page with Web services

Hello All,
I would like to publish no static html page using Web services. I can't attach this html page as static because I need to change it dynamically from another vi. So, client can read this page by browser with refresh 2 sec.
Thanks,
Yustas

Hi,
I think It is not possible to create a dynamic HTML page, at the most you could edit your page HTML and publish it again with the same URL
I hope to be helpful.
Sabrina

Problem Generating Web Help - Robohelp 8

I'm using the Robohelp 8 demo, and am experiencing the
following two problems:
I've created a help file consisting of multiple, although
small Word documents. The images show up fine in Robohelp, but as
soon as I generate the web help file, the images do not display.
They are standard .jpeg format.
I'm also noticing that the font, while Ariel in Robohelp,
turns to Times New Roman in the outputted file.
Thanks in advance for any suggestions!
--------------------------- Update
This must have something to do with my using multiple
documents. I just tried it again, with only one of the documents
and everything generated fine.
Jeff

Hello again Ariane
When you look at the RoboHelp HTML interface you find different pods. One is named Project Manager and the one normally below it is called Single Source Layouts.
Each of the layouts listed inside this pod will create a specific type of output. I consider these to be very similar to "recipes". Each layout simply contains parameters that govern the way that layout is made.
Cheers... Rick
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Issues with RoboHelp HTML Help and IE7

I attempted to create a basic (one-topic) HTML Help file
using RoboHelp X5 (5.0.2 update), with the topic tied to the TOC,
index, and search navigation tools. I attempted to open the CHM on
a PC running Windows XP / IE7, but it displayed the "page cannot be
displayed" error.
I tried to open the CHM file on another PC running Windows
2000 / IE6, and it worked like a charm.
Apparently, there is something about IE7 (or Windows XP, but
I doubt it) that breaks RoboHelp HTML Help files. Does anyone have
any information about this issue? Thanks!
- Greg

Welcome to the forum.
The problem contrary to your belief originated under Windows
XP.
Click
here for an explanation and the options.

RH8 RoboHelp HTML published as web help TOC format

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