RH8 won't upgrade RH7 project. He'p Me!

RH8 starts, and then I open the RH7 project, and then RH8 says it will "upgrade" the project, and then it says "Error reading RHFrameStyleMappings.apj file". Yes, that file exists, size 0, in the local copy of the project. I have not set up RoboHelp Server 3.1 to point to the server, yet. What do I have to do to get moving? Thx.

Hi Eileen
In one thread you were talking about four files that were not present in the upgraded project and RoboHelp was giving you grief about the four missing files. I suggested you create a totally new project to create them and copy the missing files to the upgraded project.
I'm not sure I saw a reply from you as to whether you had tried this or not. As you still seem to be stuck, I'm guessing that this failed? Or that perhaps you failed to see it? I was curious if what I suggested was a possible workaround.
Cheers... Rick
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RH8 fails to upgrade RH7 project to RH8; any kluge to get it done

Adobe RH Customer Service confirmed to me that RH8 is unable to upgrade an RH7 project. Is there solution that will not kill me, like starting a new project and importing topics en masse? (I don't necessarily know that that would work, but are there any other creative and effective solutions?

That is nonsense. There has to be some misunderstanding as you certainly can upgrade projects. Did you perhaps ask if you can upgrade but still work in RH7? If you are simply talking about upgrading and then working in RH8, of course that can be done.
Do you have any reference number?
See www.grainge.org for RoboHelp and Authoring tips

RH8 crashes on converting RH7 project...

...please bear with me, this is long: I've successfully converted four significant RoboHelp 7 projects to RoboHelp 8 -- however, I have one that continuously, repeatedly crashes RoboHelp: the conversion itself crashes (maybe 2/3 of the way through), but opens up the project on the next execution of RH8; if I attempt to save changes in most topics, RH8 crashes. If I attempt to preview most topics, RH8 crashes. If I attempt to update DHTML Effects, RH8 crashes.
I can compile (to either WebHelp or FlashHelp), but my "Normal" template (a stub) is replicated at the top of each and every topic in the compiled system. I've gone through the usual hoops (I've been around long enough), including deleting the CPD file, even the baggage, index, TOC and other configuration/parameter files...to no avail. I created a new, blank project and imported one file. RH8 crashed.
However, I can go back and open up any of the other converted systems and they run like clockwork, without a hitch.
The Vista Problem Report listed the crash as:
Problem signature
Problem Event Name:   APPCRASH
Application Name:           RoboHTML.exe
Application Version:       8.0.0.203
Application Timestamp:                4944f3bb
Fault Module Name:      ntdll.dll
Fault Module Version:   6.0.6002.18005
Fault Module Timestamp:            49e03824
Exception Code:               c015000f
Exception Offset:             0005b80a
OS Version:        6.0.6002.2.2.0.256.1
Locale ID:             1033
Additional Information 1:             fd00
Additional Information 2:             ea6f5fe8924aaa756324d57f87834160
Additional Information 3:             fd00
Additional Information 4:             ea6f5fe8924aaa756324d57f87834160
Extra information about the problem
Bucket ID:           1311412229
At one point, before I uninstalled and reinstalled Visual Office 2008 on a long shot (try that some time: it's not a trivial task...), I'd received a debug message something like "yada-yada was activated while yad-yada was activated before yada-yada was deactivated" -- I Googled that, and the resolutions were horrific and I'm trying to forget.
After a full work week of grubbing around, I found the solution to RH8 crashing on save: some topics could be individually saved, most not. I did some file diffs and discovered that a table at the very top of each topic was variously saved by RH7 as either:
<table x-use-null-cells style="width: 100%; x-cell-content-align: Center; border-right-style: Groove; border-right-width: ;
                                border-bottom-style: Groove; border-bottom-width: ; border-spacing: 0px;
                                border-spacing: 0px;" cellspacing=0 width=100%>
...or...
<table style="background-repeat: repeat; background-attachment: scroll;
                                background-image: url('Graphics/paper1a.jpg'); border-right-style: Groove;
                                border-bottom-style: Groove;" cellspacing="0" background="Graphics/paper1a.jpg" width="100%">
Topics with the first, crashed RH8. Always. Topics with the second were saved as expected.
OK, so that problem was solved (in a sense)....but, I still have the issue where my template (normal.htt -- which consists solely of a stubbed table as above and now corrected) gets inserted into the top of every published topic. For example:
The template ("Master Page") is a stub: "This is a stub."
In the generated output (local machine, no server/network, running Vista64), every topic begins with "This is a stub" -- even if I delete normal.htt...
I've submitted this as a bug, but would really appreciate any ideas. The first part, above, frazzled me no end--this part is driving me nuts. Again,all other projects have converted just fine and cause no issues.
Thank you in advance...

Thanks to the help from Peter, this issue is resolved (and—depending on how you look at it—is two bugs in the conversion process).
1.       For the “printing” of the stubbed text in the Master Page on each topic when output: “Template” pages in RH7 became “Master Pages” in RH8. A new RH8 Master Page contains a special body tag that prevents contained stub text from displaying in the output. Anything outside the special body tag displays on all output associated with the Master Page. In RH7 Templates, on the other hand, nothing would show/was supposed to show on output…getting the picture? <G>
So, fixing the RH7 converted Template with the RH8 code fixed that (everything from the RH7 Template was outside the special body tag). Peter alternatively suggested removing links to the Template in RH7, deleting it, then building a new Master Page in RH8 for new topics.
2.       For the continuous crashing of RH8 and inability to save or preview certain topics: Throughout the years and various RoboHelp upgrades, the tables I had at the top of each topic to contain the topic title and summary text were variously started in the HTML as either “<table x-use-null-cells style=” or “<table style=”. RH7 was perfectly happy with either syntax.
RH8 is not at all happy with “<table x-use-null-cells style=”.
Any topic containing that string in the RH7 HTML would crash the project (indeed, crashed the conversion) when I attempted to save or preview the topic. With an external editor, I went though each of 300 topics and replaced all instances of “<table x-use-null-cells style=” with “<table style=” and the project is again 100%.
Again, thanks to Peter for the help in getting this figured out!

RH8 importing RH7 project

When trying to open a RH7 project in RH8 I get the following
errors:
Error in reading RHFrameStyleMappings.apj file
Open Project was cancelled or the application was unable to
load database for: PatMob.cpd
Any ideas ?
Thanks,
Tom Whelan
eTrainMedia, Inc.

Try renaming the CPD before opening the project.
If that fails, try renaming the CSS and copying the same name CSS from another project, then open the project.
See www.grainge.org for RoboHelp and Authoring tips

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I have upgraded my project from RH5 to RH7. There were in all 65 projects (.xpj) files that I upgraded. However, i have this issue with some of the files. When I open the xpj file, the Project Manager tab keeps refreshing. I cant scroll and select the files that are towards the end because the moment I click the scroll bar, the the tab refreshes and I cant click on the file.
Most of the files that I upgraded work fine.
Please suggest a solution. Thanks.

Have you tried renaming the CPD and reopening RH to make it create a new one?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Opening a RH7 project in RH9 crashes RH9

I recently had to upgrade to RH9 because RH7 was not compatible with Windows 7. I have had a pretty hard time upgrading a RH7 project to RH9, but followed the instructions to open the HHP file instead of the XPJ and saying No when asked to use the XPJ file instead. This worked a charm with one project.
Now I am trying to open a different project the same way and RH9 crashes. No error message just my spinning cursor and when I click on the RH icon in my taskbar I get the windows message saying RH has stopped working.
I tried deleting (by renaming) the CPD file and that didn't work either.
Any suggestions? Thanks for your help.

Project is ~500 files and 23MB on disk
My machine is Win7 x64 quad core with 4GB of RAM and over 134 GB of free hard drive space.
I have a backup - project is in SVN subversion source control
If I load the XPJ I get the same crash behavior.
Just before the crash, at the bottom of RH screen it says:
loading topics...
Sorting Keywords...
Ready --> then CRASH

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I know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
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There is a Contact Us button on that page.

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Hi vronsky
Welcome to BlackBerry Support Forums
Can you try this,first Uninstall BlackBerry Messenger from Options > Application , then reboot your device by removing the battery while your device is Powered On .After reboot from your BlackBerry browser browse or click here www.blackberry.com/bbm to download the most recent version of BlackBerry Messenger available for your device .
Try it and let us know.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HT1338 My desktop Pro won't upgrade from it's current format of 10.5.8 it just states up to date software?

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You are welcome. Thank you for the additional information.
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Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

I bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

i bought a new MacBookPro moved everything from old MacBookPro, new machine runs 10.6.7 - but iPhoto won't 'upgrade' the library - just hangs up supposedly while writing new library. help. thanks.

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LN

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Then I tried to update itunes and nothing happened. It wouldn't even start to upgrade.
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RH8 won't upgrade RH7 project. He'p Me!

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