RH9-chm file Bug when clicking on a sub-topic heading on TOC.

Hi all,
Today I have a bug that I wonder whether someone working with Robohelp HTML 9 has or not.
In my TOC, I create book 1 and then create page 1, page 2 for this book. The book linked to topic Startup.htm. Page1 and page 2 linked to two different bookmarks in this topic. Then I generated the project to .chm file.
On the Content tab, expanded the book, and then clicked page 1 or page 2 to see its content.
In the first time, the content of the selected page was shown on the right pane, but the book was collapsed automatically. --> This is bug ?
I had to expand the book again, I clicked and clicked again on page 1, and page 2, that bug did not occur anymore.
Anyone used to in this situation, please help me the resolution. Thanks.

Hi there
From what I'm seeing I'm guessing the following items have been configured.
You are using the option to Single Click Books to expand them.
You are auto-synchronizing the displayed topic to the TOC.
Like Colum, I'm unable to duplicate the issue. I tried using both the 32 bit and the 64 bit versions of the HTML Help viewer. Neither version seemed to present the behavior you are describing.
However, I do note that when you have the setup enabled that you do, clicking any topic outside the book that is expanded will typically cause the Book to collapse. When you look at things in the Microsoft HTML Help Workshop, the option RoboHelp calls "Single Click to Open Books" is labeled differently. There, it is labeled "Only Expand a Single Heading". So the book collapsing is really sort of an expected behavior.
I might suggest the following changes. The changes I'm proposing *MAY* change the behavior.
Instead of pointing to bookmarks within the same topic that is linked to the book, duplicate the topic you linked to. Then remove the section you only want seen if they click the book itself. Link the pages of the TOC to the new topic. Additionally, you would want to edit the topic you link to the pages so that the part the book itself links to is removed.
My thought is that perhaps your odd behavior is stemming from the fact that your book and the pages inside are really linking to the same topic, just at different places. Perhaps something about that situation is confusing the HTML Help Viewer. And that triggers another thought. If it's a bug, it's not a RoboHelp bug but a bug in the HTML Help Viewer that is manifesting. And RoboHelp can't fix a Microsoft bug. Heck, even Microsoft isn't likely to fix it at this stage.
Cheers... Rick

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