RH9: Mapped to Styles in a .dotx; All My Bolding is Reversed (?!)

Text assigned my normal style has bold formatting assigned. But the style itself doesn't call for bold. Also, things that were supposed to be hold (e.g., GUI elements) now are no longer bold!
If I select a paragraph with this odd bolding, Word says it has the normal style assigned. But if I highlight the paragraph, and then assign the normal style again, the bold goes away and all seems well.
I can fix this stuff manually, I guess, but there has to be a better way. What am I doing wrong?

Peter, thanks for replying. Had a weekend and a high-priority project in there, so I'm getting back to this now.
Just in case I explained this a little poorly, my Word template (the .dotx I used to map in RH9) has no bold formatting assigned to the normal style. When viewing the properties of the normal style In the Word document created by RH9, the normal style still has no bold formatting. It seems the normal text in the RH9-created document has bold formatting assigned in-line. If I highlight the paragraph and reapply the normal style, the text appears normally. I had a few words in the .dotx template that were bolded via the toolbar icon. Per Colum McAndrew's suggestion, I created a bold character style and assigned that as needed. I did the same for the .css in RoboHelp (and one for italic and one for boldItalic in both the .dotx and the .css). He thought the inline bold formatting could be to blame. After stripping that forced formatting and using character styles instead, the normal text in the RH-created doc still shows up with bold formatting assigned.
I am using Word 2010. I tried it as a .dot; no effect. The template is indeed mine; I've torn it apart and can't find anything suspect. When creating the print version of a document with the style mapping template supplied by RH, all appears correctly, i.e., there's no incorrect bolding anywhere.
I just realized that when using my template, I am mapping the .css' Body Text style to my .dot/x's Normal style. Could that be fouling things up?

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Googling XSLT and InDesign, it seems that such a stylesheet, if I were to create it, possibly couldn't handle spaces in the original InDesign style-names..? If anyone knows that for a fact, I'd be glad to be aware of it before starting down a long path to a roadblock.
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RH9: Mapped to Styles in a .dotx; All My Bolding is Reversed (?!)

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