Ribbon area of the Entity is not loading
Hi,
Ribbon area of the Entity is not loading .
Please suggest me what are the reasons.
regards
Benarji
Benarji Sandra-MS Dynamics CRM Developer
Hi Benarji,
Usually this is due to the URL being incorrect. Does this happen on any other entities (for example an account), or any other Service Ticket records?
How are you opening the form? Is it from a view or are you opening it from somewhere else?
You can check the URL of the record (if you're unable to see it already), by clicking Ctrl + N to open the record in a new window where you can access the URL.
If this contains '/Main.aspx' instead of '/main.aspx' (Uppercase instead of Lowercase) then the ribbon will fail to load.
Let me know if this is the problem, otherwise post the URL here so I can check it.
Regards,
Paul
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