Rich Client login error   red "X"

BOXI3.0 
Users asccess rich client as client tool,  log in from 2 tier mode,  but authentication hangs,  or, they get a red x rather then a list of universes,  or, when they get through all of this and select other data sources to view the universes,  they eir universe list is empty?
Having them remobe the and logon to
?   red x ??

hummm.
Thanks Dennis,  Intersting re:connecton server.  I just checked and our current config has the connectio server as auto assigned for both common settings and the host identifier...
However, we do have our webi servers host idetifier's specifically assigned to a host name,  maybe we should have all of our boxi servers using the specific host name and not a mix of auto and specific named host idetifiers?

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