Ridiculously slow and unusable Broadband / BTVisio...

I am getting a problem every night this week (4 days so far) where my broadband is unusably slow.
This effects Broadband/On Demand TV/Hub Phones
Broadband and Vision on Demand TV all fine during the day.
BUT
at the Hours 9pm-1030pm it all goes to pot.
Cannot watch ANY on demand TV - just gets v04 timout message
Broadband is unuseable - pages take 4-5 mins to load
cannot stream media AT ALL
hub phones are rendered unuseable too
its not even possable to run the speedtester.com software as it times out each time
after about 11pm if you try again it runs everything perfectly.
so ...
Whats happening between 9pm and 11pm ?
Whos causing it ?
how is this going to be fixed asap.?
BTW im on the Perranporth , Cornwall Exchange
i have reported to BT each evening, for the past 3 evenings but still the issue persists
I hope somone can help soon.

zer0xvpro wrote:
The VP stands for Virtual Path. A hot VP means that the exchange is facing capacity issues within the exchange, this in turn gives you a poor download speed is probably the simplest way to put it.
To get this raised as a fault you must complete a test on the BT speedtester site and the test usually needs to comeback as failed before they seem to take these kind of issues on board.In your case you need the speedtest result between 9-11pm
This doesn't always affect all users on the exchange, sometimes it can only affect certian users and this usually happens during peak times. When this is happening the VP is usually not running hot but it would be running close to it, I think BT Wholesale class that as amber if my memory serves me correct.
just to add to the explanation already provided  http://www.kitz.co.uk/adsl/equip.htm
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