Right arrow and number 9 keys popped out and inside plastic broken

Hi,
I own a HP Pavilion dv6 VX067AV laptop which is still under Accidental damage warranty.
right arrow and number 9 keys popped out with broken plastic inside.
Please suggest what i need to do to get it replaced. Thanks.
-Buzzi

What little there is in this topic: 9.0 iTunes played Football Podcast frame by frame both forward and backwards for detailed viewing. When they upgraded to 10.0 the keyboard freatured was changed and not replaced. the arrow keys now move you to the next video or the previous video. Command (open Appple) moves you ..like 3 to 4 frames ahead. This is stupid and I have to play my podcast videos in Realplayer to use their arrow keys. This is just one more level for playerts to scrfew up on when viewing themselves. THE Can someone actually ask Apple to put it back as a key board feature. It can not even be scripted, but I'm game to hear your advice.

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Right arrow and number 9 keys popped out and inside plastic broken

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