Right-click context menu in desktop appearing slow win 8.1

Hi,
I have just upgraded from windows 8 to win 8.1 everything is fine except the context menu I don't know why it is so delaying. Every time I do right click on desktop to refresh it takes almost 15 seconds to appear.
Help me guys.
Many thanks.
Umair.

Hi,
In my opinion, this problem caused by two reasons. One is 3<sup>rd</sup> shell extension reason, the other is system performance. You can follow the steps below to fix this problem.
First of all, click the link below to download ShellExView:
http://www.nirsoft.net/utils/shexview.html
1. This program does not require installation, just right click and run as Administrator
2. From the menu, click on Options then click on Filter by Extension Type and select Context Menu
3. On the list, you'll see some of the entries with pink background, those are installed by the third party software
4. Hold down CTRL Key and select all of them then click on the red button on top left corner to disable.
5. Click on the Options again and select Restart Explorer
6. Now try to right click on desktop to see if it fix your problem. If it does then start to enable one by one
and repeat step 5 until the problem occurs again, that's the offending extension.
In addition, does this problem occurs after system startup? If so, I would like to suggest you to perform a Clean Boot to check whether this problem caused by 3rd program or service. Refer to the link below for more details.
http://support.microsoft.com/kb/929135
If you need further assistance on this particular issue or any other Windows related issue, let us know and we will be glad to assist you.
Roger Lu
TechNet Community Support

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