Right-click failure caption

Anyone having any luck getting failure captions to show using
the
Dev
Center article on adding right-click functionality method? I've
tried changing the stacking order of the click box and the
right-click SWF, adjusting the length of time the click box shows
(rest of slide, specific time, etc.) - no dice.
The demo in that article doesn't have any feedback captions
at all, so maybe they just don't work...?
Thanks for any help. :)

I haven't tried the fix in Stephen's article, so I'm guessing
. . . but if the "failure" caption doesn't work and you absolutely
have to have it, why not duplicate the slide and (in place of the
normal failure caption) display a text-caption. Duplication of the
slide will preserve all elements, so a 2nd effort can be made.
Personally, I'd probably skip it because I don't consider the
failure caption to be critical to my projects, but that's just me.

Similar Messages

Mac Blue Tooth Mini Mouse Right Click Failure

After installing 10.5.1, my Logitech MX 310 optical mouse froze the system, and I found there was an incompatibility without a patch as yet.
The reason I used the Logitech is that no matter what I do with the Mac Mini mouse (preferences reset, reinstall batteries) I can not get the right click contextual menu feature to work but one in 20 tries. I am not the only one.

Correction: its the Mighty Mouse. i have tried two new apple mice and the following is the case;I can set the left side as the secondary contextual click, and it works. However, the right side will not work except as the primary. This could not be only me.

Suggestion: Click Box needs option to display success/failure caption until next click

As it stands right now, if I want to put several click boxes on a page and have the success captions for each appear in the same location, I can only set the success/failure caption to display for a limited amount of time. That is the only way to make the text disappear from the screen. The problem is, I want to have several different click boxes. When the user clicks, the success caption should display. Then the user shoudl be able to click on another click box and have the success caption for that appear in the same location. The problem is the success caption from the previous click box may still be displayed (depending on how long it was set to display for). There really needs to be an option to select that says display until next click. It does no good to guess how long a user will want to read the success/failure text before they decide to click on another text box.
You have the same problem with audio. As it is right now, a user can click on several click boxes and have several different audio tracks playing simultaneously. There needs to be an option to disable the first audio track upon clicking the next click box.
I can't believe this problem hasn't been fixed before this. It is a very annoying problem. I never had half the problems I have with Captivate, when I used Authorware. If there is some kind of work-around I'd like to know what it is.

My suggestion would be that you think a little further outside the box to solve this 'issue'.
It appears to me that you want to display information in captions that appear and disappear based on user interaction, correct? AND you also want audio to play at the same time, but you don't want more than one audio track to play, correct?
To achieve what you want requires at least two separate mouse events. One event triggers the caption and audio to appear. The other must trigger any previous captions to disappear and immediately shut off their audio. Since you don't know which of your objects will be the first one interacted with by the user, all of them must be set up to check for any previously invoked captions and audio before turning on their own caption and audio.
Now all of this CAN be done using Captivate's variables and advanced actions. But there IS a much simpler solution staring you in the face. Why is it essential that all of this MUST happen with mouse clicks? Why not use mouse overs events instead?
Captivate provides rollover caption and rollover image objects for which you can attach audio to the object that appears on rollover. These objects have two mouse events (rollover and rollout). Rollover triggers the caption to appear so that the text displays and it's audio plays, while the rollout triggers the caption to disappear and automatically shut off the audio. This means that the user merely needs to move their mouse around the screen rolling over the hot spots to see information and hear audio. And if you just place a click box or button on the slide to pause the playhead, your user can spend as much time as they want reviewing the content before moving on. You don't have to worry about rewinding the playhead with Advanced Actions because clicks on your content objects would resume play.
These rollover objects can be set up in seconds with audio attached. I'm surprised more Captivate authors don't use them given how easy they are to apply in comparison to other click-driven solutions using Advanced Actions.

How can I display the failure caption with click box when using function keys to navigate a sim?

I am using the keyboard function keys to navigate a simulation using Click Boxes. For instance, F7 advances the simulation to the next screen, but if the learner selects F5, a failure caption displays. I have tried deleting and re-entering the click box, placing the click box at the top of the timeline levels, starting the click box at 0 and 0.5, making the click box visible and invisible, and make the click box the entire size of the screen.

Well, I guess that's that. Thanks for replying, I do appreciate it or else I would have been trying for days, wasting all sorts of time.
Until we meet again,
James

Why is the click box Failure Caption Display property disabled?

Slide is 10 sec long. Click box appears at 7 sec, display to end, pause for response and failure caption, 2 attempts allowed before continuing.
Failure caption > Properties > Display time is disabled--and set to 10 sec.
Only want 3 sec with fade in and out 0.5 sec.
This in the only one of the entire collection of failure captions doing this. While I "fixed" the slide by just deleting this one and re-doing what works, I want to know why I could not access or edit the Display time.
Thanks.

I expected the failure caption to last 3 sec (since that was the default for all the failure captions to begin with). There are only 2 attempts allowed before proceeding to next slide.
So, Here's what was expected. Slide opens. Text caption must be read, then an instruction given. At 7 seconds the click box becomes active. the failure caption should be 3 sec duration with fade in and out set to .5 sec each. So if the viewer clicks inaccurately, the failure caption appears for as long as 3 seconds waiting for a response. Respond incorrectly again, the failure appears again for 3 sec then the project moves on to the next slide. If the viewer doesn't click, the slide just waits without generating a failure caption.
However, I don't know how the failure caption got set to 10 sec and I usually can modify the duration. The problem is that the duration property is disabled/not available to edit/not like the rest of the captions in the entire project. How do I activate it?

Several click boxes on screen but only one failure caption appearing

Hi,
I'm using Captivate 6 and I have 3 click boxes on one slide. I have set each click box to have a Failure caption however, only the failure caption of the click box in the top position of the timeline appears in the course.
Ideally I want all 3 captions to appear at once if the user fails to click in any of the correct areas.
Do anyone know how to fix this?
Thanks in advance.
Liam

Hi Liam
One way I can fathom would be to create a blank slide. Insert three text captions that present the text you wish to see and arrange them so they "work" aesthetically. Then preview the project and screen capture. Then configure the background as transparent and save the image. Use this image as the Failure caption for that top level Click Box object.
Cheers... Rick

Click Box does not show failure caption

In one of the slides, I have 4 pictures. I put click box over
each of the pictures, one of them I set success caption, the other
3 failure caption. When I click the success box, success caption
shows, but when i click the other box, the failure caption could
not show.
Can someone help me?
Thanks

Hi EstherH
I don't believe you can make it work that way. Here is how
Success/Failure captions work with Click Boxes. Any click on the
box itself will cause the Success Caption to dsplay (If it has been
enabled). Any click OUTSIDE the Click Box area will cause the
Failure Caption to display. (Again, if it has been enabled).
I'm thinking you can get what you want by thinking backwards
a bit. For each of the three incorrect Click Box areas, configure
the
Success Caption to resemble what you want the Failure to
read. You may also wish to change the caption style so it's
different. If you did this, a click on the other Click Box would
trigger it's Success Caption to display, but it would effectively
present a Failure to the user.
Make sense? Hope so... Rick

Failure captions don't display in Edit View.

I used to be able to see my halored failure captions when in Edit View, but suddenly, they no longer display. If I preview my project and see that the failure caption needs to be changed in some way (e.g., the size needs to be changed so that the text wraps more appropriately, the caption needs to be moved closer to the object it is supposed to be pointing to), the only way I can see where the failure caption is is to click in the vicinity of where I think it is so the handles are revealed or click the button it is associated with in the timeline. Neither the text or the halored shape/color displays. I have to right click on the selection and choose Edit Text to see the text, but when I try to resize the shape, the text disappears again. I can move the caption to where I think it should be, but I can't tell if I've put it in the right place until I preview the project again because I can't see it on the Edit View screen.

I found the answer to my own question! The image file was covering the failure captions. When I moved the image file to the bottom of the Timeline, I was able to see the failure captions.

Problem with formatting failure caption...

This might be a bug or a bad Captivate file.
Project file (one of 17) has sucess and failure captions. Set the Failure as adobe red/ verdana 12.
On day 1 I do this and all is well.
On day 3 I open this file and find the failure caption set to adobe red with a yellow highlight behind the text.
Checked the preferences for the project file. Set to adobe red/verdana 12
On the specific failure text I choose edit preference to deselect the yellow highlight
Change to white-no luck
Change to "None"-no luck
Change to something other than yellow-accepted but now the new color is "locked" and cannot be reverted to the yellow.
I'n new at triaging Captivate issues. Thinking about opening the backup file or fetching a copy from my archives on the premise that this individual file is corrupt. I'd really not want to have to recreate from scratch.
Any thoughts would be helpful.

It's really very simple.
In Captivate go to File > Export > Project Captions and Closed Captions > Name it > Open resulting Word Doc, it will look like this:
The column on the right, outlined in red, titled "Updated Text Cation Data", is the one you will need to update
In Word (not sure which version you have, this is 07) open the Find and Replace tool. Instead of entering text, click the button labeled "Format" then choose "Font".
Another dialog box will open, "Find Font".
Enter in the current font info, including the color red as that will separate the failure captions from all the rest easily in Word. Then click inside the Replace With field and again click the Format Button and repeat the font process, now entering in the Bold that you desire.
Now, you can either click replace all (you run the risk of changing captions you didn't want to, though choosing red should eliminate that and worked in my test) or replace them one by one so you're sure you only change the ones you intend to.
Once you finish save and close the document with it's original name. Then in Captivate simply import the Captions back in (File > Import > Project Captions and Closed Captions) and viola, you're all set.
Have a good night and good luck in the morning. I figured I'd throw this out there in case I'm tied up tomorrow. If you already knew maybe someone else can benefit.

Captivate 8 Failure Captions Glossary Widget

I've run into some apparent conflicts between the Glossary Widget and click box and button failure captions in Captivate 8.
The course uses the Captivate Glossary widget, which is placed on Screen 1 and set to "not visible", unless the user reveals it.
A button is available on Screen 2 and ff. for revealing the Glossary. It calls an Advanced Action whose main item is "Show the Glossary widget".
Later in the course there is a practice activity based on a software simulation. A scenario is provided and the user is asked what they should do next? There is a click box for the user to click, and a failure caption is supposed to appear if the user clicks in the wrong place. (Hint and Success captions are turned off.)
Here are the problems I'm having:
The button for opening the Glossary on Screen 2 was originally set to display for the rest of the project (i.e. on every screen starting from Screen 2). With that setting, the click boxes in the practice activity still work, but failure captions do not appear. If I turn off the "display for the rest of the project" setting, put a separate Glossary button on each screen, and send it to the bottom of the timeline, the failure captions begin working again. This is a big hassle that I would prefer to avoid, but obviously I will do it if necessary.
However, even with one Glossary button per screen, the failure captions work only if you never reveal the Glossary widget. If you actually reveal the Glossary widget, the failure captions no longer display, although as I said the click boxes continue to work in other respects. I tried changing out the click boxes for buttons that did the same job, but the same problem exists.
Has anyone experienced conflicts between widgets and click boxes? Any suggestions for how I might tackle this problem?
Thank you!
David

Right now the click boxes are set for infinite attempts. Other properties include:
Pause project until user clicks
Hand cursor on
Go to next slide on success
Show failure caption
Those properties all work except "Show failure caption". I've played with number of attempts and different caption types but to no avail.
RE: the Glossary versus the button that reveals the Glossary: you may be right that the Glossary per se is not causing the conflict, but I can't really tell. The button calls an advanced action with three steps:
Pause the project
Show the Glossary widget
Show a Close button for closing the Glossary widget (this is actually a SmartShape that's being treated as a button)
This Close button also calls a simple advanced action:
Hide the Glossary widget
Hide the Close button
Continue the project
I appreciate the time you took to respond to my posting!

Slide Audio and Failure caption aduio plays at same time

I have tried to read the many postings before I submitted
this question. I am sorry if I am still not getting it.
I have created a simulation and I am having trouble pausing
the audio when the user clicks too soon (before the slide audio
stops). When I am testing I will click the wrong area at the time
the audio asks the user to click. (Basically I am clicking too soon
on purpose just as some users might do.) When I click too soon in
the wrong area the 'Failure' caption appears with audio. That is
exactly what I want to happen. But the audio for the slide
continues so I have two audios now playing at the same time. I am
sure it is due to my option settings but which one?
I have a slide with audio that plays for the entire length of
the slide (7.7 secs).
I have one click box on the slide set to 'Continue' on
success. Displays for 4 seconds. Appears on the timeline at 3.7
seconds and lasts for the duration of the slide. The click box has
the following options selected: 'Failure' , 'Stop slide audio when
clicked' , 'Pause project until user clicks' , 'Pause for
success/failure captions'.
The 'Failure' caption options are set to display for 5.6
seconds (the client wanted audio instructions to guide the user
when the user had the wrong response). The Transition is set to
'Fade in and out'. Both 'In' and 'Out' are set to .5 seconds.
How do I get the Slide Audio to stop? It does not have to
resume just stop.
Thank you,
C

Hi there C
Firstly, apologies for the slow response, but, speaking for
myself, I tend to not answer questions where I am not comfortable
in giving the right answer. However, your plea for assitance has
dragged me out of my shell, so here goes:
My understanding is that on a click object, if you have
selected "stop slide audio on click", then that object will stop
the slide audio ONLY if the user clicks ON it. In other words, a
click anywhere else will bring up the failure caption if this is
set, BUT the slide audio will continue.
Now, to sail into totally uncharted territory, there are 2
things you could try/test:
Insert a click box over the whole slide that "continues on
success" but has your failure audio linked to it and enable the on
success caption, but edit it to show as a failure caption. In other
words, the user has clicked on this object incorrectly, therefore
they need to see and hear the failure of having not having chosen
the correct option. I would suggest that this click box displays
for the rest of the slide, but sits below your original box on the
timeline.
The second option is to set your original click box to
navigate to a duplicate slide on failure that does not contain the
slide audio, but is then set up as your "failure" slide with a
slide navigation back to the original slide after the audio has
completed. If you choose this option, then it might be a good idea
to have your failure text and audio include something like "let us
try again" as the original slide will start playing from scrarch
again.
Please let me know via this post if this helped or not!!
Luck
Andrew

"Right-click" Click Box

Hello,
I am enjoying Captivate! I am working on a Training
Assessment to evaluate a user's ability to follow a process in our
software.
In the process I am attempting to catpture, the first step is
right-clicking an area of the screen. When recording the action,
the failure caption automatically displays "Right Click the item";
however, the only action allowed in the Click Box is a left-click
(or double-click if that option is selected).
Any way for a Click Box to require a right-click? If not,
then I am truly surprised that this is not a feature!
Thanks if advance, and I apologize if this question has been
previously addressed.

Welcome to our community, Lena
You will be totally surprised then. Captivate doesn't
currently offer a way to request a Right-click. But who knows what
the future holds, eh? Maybe a future version will offer that
capability.
Until then, we have to work past it in different ways. The
links below should help.
Article
one
Article
two
Article
three
Hopefully this was helpful... Rick

Failure Caption not showing in playback

The Failure Caption is not showing for me when I record a
demo/simulation manually. I selected the Failure Caption check box
for the click box options and entered caption text, but when you
click outside of the click box area nothing displays when
publsihed. It shows if I use the auto recording option but I don't
like the way it displays the images in sequence for the application
I'm recording against so I end up needing to take manual captures
which presents the feedback problem again.

Try moving the click box to the top layer of the slide. That
usually works for me for some odd reason.

Error message when right-click on desktpp

Hi.
I get a error message in Win 7 64 pro when right clicking on the desktop to get to settings saying:
"Debug Assertation Failed! Program c:\Windows\system32\igfxsrvc.exe File D:\Program Files\Mirosoft Visual Studio 9.0\VC\ATLMFC\INCLUDE\atlcorn.h
Expression: 0&& "Release called on a pointer that has already been released" For information on how your program can cause an assertation faileure, see Visual C++ doc. on assserts
(Press Retry to debug the application)"
Then I click abort and the message goes away and up pops the settings (I've tried clicking both retry and ignore with no luck) . Highly annoying and appeared after I've installed my brand new x1 carbon with latest drivers and bios with Think Vantage System Update. Anyone know how to solve that??

Hi Nikko69
Here is a couple links for some info on the "Debug Assertion Failure" message you're receiving:
http://forums.lenovo.com/t5/A-M-and-Edge-Series-ThinkCentre/Debug-Assertion-Failed/td-p/797397
http://answers.yahoo.com/question/index?qid=20100407175831AAjMzbZ
http://answers.microsoft.com/en-us/windows/forum/windows_7-system/debug-assertion-failed-error-when-...
I hope this helps you pinpoint a resolution, let us know how it works.
HAPPY HOLIDAYS!!
Be AWESOME Everyday!
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Strange issue in custom Success/Failure captions

Hi,
I have a strange issue in my custom Success/Failure caption. If I use 'S' letter in my customized caption .bmp file, it is not showing properly in the captivate. Attached file is for your reference. I tried converting text into image in photoshop, still it shows the same thing. Any thoughts??
Thanks in Advance,
-Ajay

OK. That's what I thought.
So what I think is going on here is due to the way Captivate assembles text captions that can stretch to any size based on the component images. I think your corner image that contains the text is being stretched right at the point where the S character is located on the end of Congratulations. Captivate is achieving the resizable text caption by repeating the last few pixels of each background image.
If you want to test my theory, just make your Congratulations text slightly shorter (use a condensed font or make the font size smaller) and I think your issue will go away.

Right-click failure caption

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