Right-click functionality has stopped working

Hi everyone, I'm having issues with the right-click functionality in my Captivate project.
I have:
Turned off accessibility
Set the Global Security settings so that the files I'm referring to are in a trusted location
Here's the problem - the files I have are sitting on a shared drive. The users and I all have the same versions of Flash Player and Internet Explorer, and we all have our Global Security Settings set to trust the location (because we've put the settings into the environment so it always applies). The issue is, the right-click works for me, but it doesn't work for my users. The only difference is, I have the Adobe Captivate and Flash software installed (hence have the Flash Player that is installed when they are installed) and my users don't.
Can you please help me? Are there any areas we should be looking at?

It could be as simple as not having the two-finger secondary click function enabled in the Trackpad seetings in System Preferences.
Does Control-Click work? (holding the CONTROL key, while clicking)

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