Right click - New option keeps disappearing.

Hello,
We have Windows 2008 r2 TS, which almost has 20 users accessing it and same has all IT related application installed in it. The problem here we are facing is
"Right click -> New" option keeps disappearing. At first we searched on web and found that one of the relevant registry entry might be missing due to any third party tool and all we need to do is to add that registry entry
which we did and it worked too, but after some it disappeared again and from then on this has been repeating itself and every time we have to manually add the registry entry to fix it. 
I tried searching on web for reason of such occurrence but nothing much was found, is there anyone else who is facing such similar issue and is there any solution for this. Thanks. 
Regards, Amol S

Hi,
According to your description, my understanding is that "Right click -> New" option keeps disappearing on Windows Server 2008 r2.
Adding the registry entry manually can fix this problem, but after a period time, the registry entry has been disappeared again.
Before this problem happens, any new program has been installed? Or any change has been made? If so, try to uninstall the program or undo the change.
Besides, it seem that some process delete the registry entry periodically. Try to disable/uninstall anti-virus software(if any) and confirm the result.
Or, you may use some tools, such as Process Monitor(reference link:https://technet.microsoft.com/en-us/sysinternals/bb896645?f=255&MSPPError=-2147217396)
to find the process which changes register entry.
Best Regards,
Eve Wang
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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