Right click on tool does not show additional tools anymore.

CC Illustrator version 18.1.1 on Mac Pro, Windows 8.1 partition, mac full size keyboard, logitech mouse. All software up to date, reinstalled illustrator, reinstalled mouse hardware and driver. Reset default essentials and tools window several times and turned computer on an off.
Right click works in other programs, desktop etc...
literally worked one day and didn't the next.
I'm petty sure this has to be operator error but, like, how?
Its a right click…..
This is how it used to work:
Step one:
right click on shape builder tool...
Step two: (automatic)
other tool options pop up….
This is no longer the case.
If anyone is compelled to say something like… "its left click and drag…." please stop and update the current version of your illustrator to CC 18.1.1
I have no idea how other versions of illustrator work, but I do know thats not how it works in CC 18.1.1
I'm not trying to be a smart ***, please don't interoperate this to be anything other than a guy trying to figure out why the most basic of things is not working and I've already had a great many people look at me like I'm an idiot for asking about this problem….

buitesnek,
You may try the list which cures strangenesses, especially those that appear after things have been working. Some of the things to try on the list may seem weird, but every one has proved to work in some strange case.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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