Right-click printing causes Explorer to crash?!

We regularly print contact sheets by selecting a group of images, right-clicking and using the print wizard, but recently this has been causing Windows Explorer to crash. As many people use the laptop in question I can't be sure what recent updates have
occurred that might have caused this.
The error message was as follows:
Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    Explorer.EXE
  Application Version:    6.1.7601.17567
  Application Timestamp:    4d672ee4
  Fault Module Name:    igdumd64.dll
  Fault Module Version:    8.15.10.2639
  Fault Module Timestamp:    4f29a5e5
  Exception Code:    c0000005
  Exception Offset:    000000000030e0b6
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    2cb3
  Additional Information 2:    2cb33ab34750f572f12cbb253b809871
  Additional Information 3:    f019
  Additional Information 4:    f0199394a0f8932c6d2ba19d00fe529d
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

Hi,
The log message here told this is caused by igdumd64.dll , which is a component of the Intel graphics driver:
Faulting module name: igdumd64.dll, version: 8.15.10.2639.
Please take a look at the PC's official Website for updated drivers.
A similar thread for reference:
Explorer crashes when right-click
printing selected images as contact sheet
Hope this may help
Best regards
Michael Shao
TechNet Community Support

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