Right Hinge

Hi, i'm an owner of a hp evy laptp. The right hinge that holds the body and display together is loose or defective for sure after normal use. At times, often, a fourth of my screen ( the far right ) goes all white. 

Hi @Timoai ,
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Regards,
George
I work for HP

Similar Messages

  • HP ENVY-15 J110TX RIGHT HINGE BROKEN

    I purchased my laptop a year ago and its right hinge is broken and a gap is left between upper nd lower part after closing the lid. My laptop is not under guarentee . Please help how to replace the hinge!

    
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
    If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
    Thank you for visiting the HP Support Forum.

  • Powerbook g4 right hinge broken pink wire broken...

    well as the title states the right hinge on my powerbook is broke, and theres a pink wire broken. my screen is not viewable at all unless i put a flashlight to it. is this an easy fix at all...if i take it into a repair shop? just wondering if its worth the $ to fix.

    It is not a trivial repair, since you report a broken wire.  The right hinge of the Titanium powerbooks carries the cable from the inverter to the backlight, so if your book is a Titanium model, that explains why you have no backlight.  Hinges themselves can be replaced.  I just swapped both hinges in my slightly older unit with the not-inexpensive steel replacements from Powerbook Medic.  We'll see how they hold up, compared to the aluminum originals.
    With a broken wire, though, you are looking at replacing the inverter cable, which is even more involved than replacing just a hinge and might involve some serious disembowelment of the machine, as otherwise you will be likely unable to actually get the cable fished through the back of the upper case.  This was my "older" TiBook just before replacing the display about five years ago.  Note the important off-camera location in the blue arrow.
    The situation can be handled, but not without serious effort.

  • Pavilion g6 Broken Right Hinge

    I've had my G6 for almost a year and my right hinge is slowly breaking  off from the body. It's getting to the point where I can't close the computer. I searched this topic and I got to a topic on these forums called "Pavilion g6 Broken Left Hinge" found here : http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/Pavilion-g6-Broken-Left-Hinge/td-p/32133... and apparently this is a common issue with the G6s.  I can't seem to reply to that topic. This is depressing that I can't use my laptop to the point where I can't move it without the hinge being to the point of breakage.  If someone from HP can help me here, I'd be greatful. 

    Hello djscoobydoo,
    Welcome to the HP Forums!
    I'm sorry to hear the hinge on your Pavilion is slowly breaking. You need to contact HP phone support, immediately, to get it addressed. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
    Please let me know if you have any other questions or concerns. Thanks!
    Mario
    I worked on behalf of HP.

  • My laptop right hing is not working as intended (almost breaking my screen)

    Hello.
    I need some help to solve my issue.I have seen that a lot of people with this laptop model is having the same issue as i am having.My laptop model is HP Envy 6 Notebook PC.I always open the laptop with care since it is where i have all my work and university stuff. However, i have noticed that the right hing of the laptop is almost breaking my screen. Because of this, now i always leave the laptop at home because i dont want to close it. Else, it will break any time.Hope you guys can help me with this problem.What can i do to fix this problem? Is HP offering any fix for this problem? Thanks in advance. Sincerely, Diogo Peixoto 

    
    ‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
    If you are unfamiliar with the Forum's private messaging please click here to learn more.
    Thank you,
    Omar

  • HP 2000 Notebook PC Right Hinge Is Loose

    A little over a year ago I purchased a HP 2000 Notebook PC.
    Over the course of a few months I noticed a subtle popping or cracking noise whenever I opened my laptop. I didn't make much of it at the time, but now it's starting to become more noticable. What more I have also realized that the right hinge of my laptop cover is loose, which I believe is the sorce of the popping whenever I open my laptop screen.
    I'm concerned in the event that the hinge breaks completely. To make matters worse I know my warranty expired earlier this year, but this issue came up before and it only just recently started coming to my attention that it might become a problem later down the line. My laptop is my livelihood and I can't live or do my work without it.
    Any help or suggestions would be appreciated.
    Thank you, and let me know if you need more information.

    Hi @rnwashburn ,
    I have sent you a private message. If you are not sure how to check your private messages  then this post has instructions that will guide you through the process.
    Regards,
    George
    I work for HP

  • Right Hinge loose - Self Repair?

    Hello All!
    So I've just noticed that the hinge on the Right side of my display is loose - by that I mean the left side is solid, and the right side of the display can be moved "up and down" at the level of the hinge.
    It's not that that bothers me... it's the fact that it makes a "clicking noise" if i move the computer on my lap (oh... I dare use it on my lap)... Like to pick it up or to reposition it.
    What it seems like is a loose hinge screw ( there are T6 screws under there below the topcase) that could be loose.
    Any of you guys "self repair" this issue? Seems as simple as removing the top case and tightening that screw.
    Please feel free to chime in whether you think I should give it a shot, or let the pros handle this seemingly simple technical issue.
    But if I wait to go to an apple store, I'm going to ask for a new display as it is... I'm noticing a few more dead/stuck pixels... just to make the entire repair worth my time.
    Thanks in advance for the suggestions.

    I had a problem with a very early titanium powerbook, the small hinge pins under the plastic cover need to be carefully removed just, do one side at a time. You might find that once you have removed the screws holding one side of the hinge that you cannot move it (seized)Gently grip the plate holding the hinge pin with a suitable pair of pliers and tease it apart. one drop of a light machine oil and replace.don't tighten the screws holding the plate to tight as the head will come of.Also do the same to the other side. The pin had got so stiff that there was movement of the keyboard edge which had cracked and if left in this state much longer would have cracked the circuit board to which it is also screwed through. Hope while looking at your computer that this makes sence. Dave
    intel MacBook Pro 2.16ghz 2gig ram. 100gig 7200HD and EpsonRX620   Mac OS X (10.4.7)   2 d2 lacie HD one 60gig another 250gig and burner, wacom tablet, PowerMate

  • Right hinge making a cracking noise

    Ugh. Here we go again. I'm wearing myself out and the rest of my family and friends, but I bought my Macbook Pro (2011-12) 13" model with Disk Drive and I've had countless issues with the hinge making unusual noises. It went from popping, to creaking, and now when I close it the right side makes a peculiar cracking noise as if sand is caught between the body and hinge plate. There obviously couldn't be sand in there, because I've checked it countless times and have never taken my Macbook around sand of any sort.
    Does anyone else have this problem? I've taken it in twice and I feel like I would wear them out a third time with the same issue.
    Thanks

    When you get to the repair shop, ask your questions to the repair tech. 

  • Right Hinge coming apart in Envy m6

    Hello,
    This issue statred within one year warrenty period but due to travel I could not get it addressed. Now I am past 1 year warrenty. The problem is getting worse and I am afraid I will break my computer...
    Will HP help resolve it? 
    Nambula

    I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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  • Right Broken Hinge Leads to Ripped Wire

    Hi, I was have a powerbook g4 titanium and the right hinge broke. Also with it, a black cable ripped. Every time I open it now it sparks from that wire. Is it the backlight power cable? If so, what do I need to replace and where can I get it?

    You need to disassemble the Tibook completely to remove the display assembly from it, as shown in these instructions:
    http://www.ifixit.com/Guide/Repair/Installing-PowerBook-G4-Titanium-DVI-Display/ 99/1
    Then you need to disassemble the display assembly, which is glued together at the factory and not intended to be taken apart, in order to replace the broken hinge (and I'd replace them both if I were replacing one) and the backlight cable. See this page for guidance in doing that:
    http://home.comcast.net/~macdan/tibook_display.html
    Disassembling the Tibook is a complicated process, but a competent do-it-yourself can handle it with the right tools and the iFixit instructions. Dismantling the display assembly itself is the most difficult job one can undertake on a Tibook. It carries a significant risk of causing additional damage that can make the display useless, and it will leave cosmetic scars no matter how careful one is. The alternative to dismantling the display to replace its hinges and backlight cable is to replace the entire assembly, and the price of a replacement display assembly may be low enough by now to make that the preferable alternative for most users.

  • Right creaky hinge plastic -  internal design and adjustment?

    Sadly, it seems my right hinge area is squeaking when I move the whole macbook while the display is open. It's not the actual hinge that's squeaking, but the plastic on the screen bezel that is rubbing against the rest area next to the power button. When I move the macbook, I suspect that it flexes slightly and makes the sound. It's not THAT annoying, but it makes me feel that the macbook is very fragile even though I know it isn't.
    My question is what the macbook looks like inside and what would be required to readjust the display slightly so that it doesn't rub. I don't want to send it in and risk being without it for weeks for something like this. I'm relatively comfortable opening things up and if it's something simple, I could probably do it myself.
    As I said, it's not the hinge. It's the hinge cover of the display bezel rubbing slightly again the section that's left of the power button.
    Thanks for any advice!

    I had a similar problem, my whole MacBook's display was squeaking and I hated it. Don't try to fix it yourself I believe this voids your warrenty.
    I would send it in. I sent mine in not to long ago. I made an appointment for my local Apple store, and they sent the MacBook in on a Sunday and it arrived Wednesday the following week. That's within 3 days. Apple uses Overnight shipping for their products to be repaired.
    The result I got from my MacBook fixed was a new screen with no creaks. I am very happy with my decision. It was also completely free of chage, since I had Apple care. If I didn't own it, it would've costed me 280.00.
    Good luck.
    Remember to mark as helpful or solved.

  • No back light after hinge repair

    Hello,
    I have Power Book G4Ti DVI. It worked fine until I changed the RIGHT side broken hinge with a new one. The repair went "smoothly". Did not open the case- worked on the outside only. After that, I noticed that the back light does not work any more (can see faint images only). When I hook up to external monitor I am able to see things fine (on the external only). Did not touch the left hinge at all. 2 black cables over the right hinge seem intact.
    Any suggestions of what might be wrong?
    Thank you in advance...
    Message was edited by: Mac331

    Hi, Mac331. An inverter board can simply fail, without your doing anything to it. But if your right hinge has broken, the likelihood is very high that the backlight cable passing through it has been damaged and your inverter is OK. The only reason I suggest replacing the inverter first is to narrow the diagnosis down by ruling out inverter trouble. Doing all the delicate, risky work necessary to replace the backlight cable only to discover that it doesn't solve the problem would be a truly enormous PITA, even though the cost of the cable is relatively low.
    To see what's involved in getting the display apart to replace any of the cables, look here. Read all the instructions and tips very carefully.

  • Broken hinge

    BROKEN HINGE/SCREEN!!!  My last HP was two years old when the right hinge started acting funny, I babied it but to no avail it broke.  It broke on the inside as well as the outside, like came unattached inside.  I chauled it up to being used heavily and bought a new HP (because I love them).  Fast forward almost one year to the day of the new one purchase date and boom, broken again.  What is funny if that my warranty was up 3 days ago and now it breaks.  Seems like the hinge cover is fine, it is actually inside where it is broken.  I opened the screen today and it almost came completely apart.  What is the deal?

    I too am suffering Toshiba`s broken hinge problem. When I called they said that they do not have a problem and never have known one  break(what liars they are) when I called them up with a broken left hinge same as you. They wanted £200 to fix it and £80 just to send back to me, as they had sent it to Germany from the UK to see if there was a problem??? I have asked my Bank to refund my money that I bought the laptop (Toshiba Satellite) under the "goods not of merchantable quality" law in the UK as I had bought it on my credit card. Toshiba certainly do have a manufacturing problem with their laptops and should recognise this fact instead of employing people to deliberately tell people that they do not have any recorded problem with their hinges. I will never buy another Toshiba product ever again as the so called Guarantee is not worth the paper it is written on....
    puneetsharma wrote:
    My laptop is Portege M900.
    Part no.: PSU9FU-00700801
    Got it in May 2010. The left hinge is almost coming off. Called up Toshiba support and after 20Qs, was told that this is a physical damage and will not be covered. It will cost 150-250$ to get this repaired. I was not satisfied with this as the laptop has been handled well and have never seen this kind of issue with any other Dell laptops I have. When I pushed back, I was told that some supervisor will view my case and probably respond on Monday (12/20/2010)
    On a hunch searched for broken hinge on the site and saw a number of posts about this problem. 
    I am now even more convinced that there is a manufacturing defect which Toshiba has not bothered to solve. My cynical view is that getting 150$ for each of these problem might be netting a good margin.
    Have posted this to add my own experience and be counted. 
    Will update once I speak to the aforementioned supervisor on Monday
    cheers

  • Satellite lid hinge broken

    I am currently deployed to the Middle East.  Stateside, I work as a computer technician and operate a helpdesk. I deal with various computer brands on a day to day basis. I bought a Toshiba laptop, model Satellite C655-S5122, for personal use from a friend before I deployed. I already owned an ASUS tablet but wanted a way to more conveniently take online college courses. The Toshiba was only two months old when I purchased it. I inspected the computer and there was no damage to the outside and functioned properly.  Three months after I purchased the computer I noticed the left hinge of the lid did not close properly.  Not long afterwards the right hinge started malfunctioning also. I have seen this issue in other computer brands. Typically the issue can be resolved with replacing a screw that is loose or fallen out all together. I took the back off the computer in an attempt to tighten the screws that hold the hinges in place. It did not take me long to realize just how poorly made this computer is. The hinges were screwed into the bottom plastic shell. The plastic screw holes that hold the hinges in place had completely broken off.  The screw holes were not even reinforced. I understand this is a base model computer; however, it was unable to hold up to normal wear and tear. The computer has not been dropped, hit, or slammed.  When closing the lid I have always held both sides and closed it easily.  I am very disappointed in how this computer was designed.  I have attached pictures showing the problem.  Pic 1 shows the screws that hold down the hinge with the broken plastic attached.Pic 2 shows the plastic that houses the screw holes. The plastic was painted copper to look like metal.Pic 3 shows both hinges that have broken the plasticPic 4 shows the broken plastic that used to be the screw holes I want to reiterate that the computer in the above pictures was not dropped or mishandled in any way. The damages occurred from normal wear and tear. The Toshiba Satellite C655-S5122 is by far the most poorly designed computer I have ever worked on. I will not be purchasing another Toshiba brand product and will not recommend the brand to my customers until Toshiba can produce a better product.

    So my son got the Satellite C655 for Christmas 2011. He only needed it for minecraft so it seemed like a more than cabable laptop. How wrong.Wish I had seen rewiews here first.The hinge broke on the right side of the laptop, and he continued to use it, though not much time passed before the screen stopped working. We got him another one (ok so now I sound really dumb..). Anyways we put the broken one to one side until my wife said she could do with a new laptop, You know what? We should get the broken one repaired under warranty. HaHa..You have all read the rest, pay for sending it back after explaining the reason for sending it back, and of course Sir, We at Tossiba will fix it for you.So now... 
     SubjectQuote Hold  Discussion Thread Response Via Email (Susan Herrschaft)12/11/2012 04:23 PMHere are two pictures showing liquid damage.
    Thank you for your patience,
    Toshiba Repair Depot Customer By Phone (Entered by Toshiba Customer Relations)12/10/2012 04:04 PMI would like to see the pictures Customer By Phone (Entered by Erika Sala)12/10/2012 04:00 PMI have a case number **** Removed***. It said that they are attaching pictures and there's no picture. Response Via Email (Susan Herrschaft)12/10/2012 03:23 PMYour computer is currently on a quote hold because we found LIQUID_DAMAGE_REPLACE SYSTEM BOARD_KEYBOARD. The standard warranty does not cover this type of issue. If you would like us to proceed with this repair there will be a charge of 
    $ 325.00.We accept Visa, Mstr Cd & Amex. Please give us a call at 1-800-457-7777. If we do not hear back from you, we will send the unit back unrepaired on 12/14/12. The reference number is 1**** Removed***.
    I am attaching the pictures of the damage  Question Reference #**** Removed***Date Created: 12/10/2012 03:23 PMLast Updated: 12/11/2012 04:23 PMStatus: Pending – Waiting on Customer  Yeah... Well... Tossiba will not fix the hinge which has caused the screen to fail. They state water damage, and once the system board & keyboard are replaced they will send it back (please note - with the screen not working or the hinge fixed, so its useless.Not sure what to do as I'm quite prepared to go via the Jams arbitration which is $400 though Tossiba will refund the cost. I'm looking at this and should speak to Jams http://www.jamsadr.com. pictures attached that Tossiba sent me (very kindly)... Toshiba corprate division called yesterday & you are correct in thinking that toshiba denies any faults with its hinges. It's all my sons fault & he has to pay for it even though he is 12 and cant work!!! Another big disaster should have purchased him an Apple like I have as their help is amasing, and not transfered to an agent in India that can't access information unless you allow then two minutes (maybe that is the connection speed of Toshiba computers)!  I'm very unhappy and will be looking to get compensation.  

  • G570 Hinge Issue (related to Screws)

    I have checked some of the threads related to this topic but they are all fairly old and haven't addressed my query.
    It started earlier this year when the right hinge (when looking at the screen), on my G570 started acting wonky, I had no idea what they problem was and it didn't affect the performance (just made a cracking sound when I opened it). It wasn't until the past weekend when the left hing also started behaving poorly that I realized the issue. The screw holding the hinge down had come out and now whenever I moved the hinge the hinge moved as well. This makes it hard to get the screen to say upright, it makes it extremely difficult to adjust the angle (used to be able to adjust from 0-120 degress, now its pretty much 90 degrees or closed).
    I have to put my finger where the hinge is as I close the laptop to try and replicate the job the screw once did. This is not perfect but it gets the job done (takes about 5 attempts), but it will definitely not continue to suffice.
    I fear that the issue may be more than just the screws though, I don't want to order some screws (I can get them for under $10 but I'd still rather not spend $10), only to find that the issue is that the bracket is the issue (screws are useless if the thing they screw into is broken). I was wondering if there were any other less-crucial screws on the computer that I could take out to check to see if the hinge only needs new screws.
    Basically are there any screws on the underside that I could move to the hinge area for the time being/check to see if getting new screws would fix the issue? I want to make sure I don't ruin my computer by removing another vital screw, but definitley would like to test the screws before I go and order some more.

    Update:
    So I found another thread that is 23 pages long, at about page 9 I found out that someone who's warranty had expired was able to get the problem fixed, becuase it is a known issue. Another person was required to pay $187 because it wasn't covered under the warranty, but was later refunded the money.
    So while my warranty is up, it appears I may still have a shot at having this repaired professionally (glad I didn't remove anything). However according to the support site I could be billed for the call to Lenovo because my warranty is up? How is that a way to do business? Will I be told at what point I will be billed (at which point I could hang up), or is it billed from the start?

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