Right side USB port is not functional on my new Spectre13

I just purchased a new Spectre13 notebook and the USB port on the right side isn't functionnal. I searched in different places in the system and I cannot find a way to get it working. Is this normal?

And now the left side USB port doesn't recognise my 16GB USB key anymore. It does recognise a Logitech wireless mouse key but not my key.
Since it works fine on My MacBook, I know the problem isn't the USB key. 

Similar Messages

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    Hello jounin85 and welcome to community,
    Kindly unplug all USB devices connected to the USB port then go to device manager and uninstall all USB drivers
    Download the USB driver and install it.
    Best Regards,
    Tanuj
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    Hello...
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  • Compag Laptop Right Side USB Port not working

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    Solved!
    Go to Solution.

    That wouldn't be the problem (a dedicated port). The frontside ports of some machines have less power then rear facing ones in general, due to how they are connected, but in your situation, this wouldn't apply. I would definitely try the reinstallation of the USB drivers (uninstall and allow to refind) and if not, bring it back to the store since by your post, you indicate it's within the return period (14 days from date of purchase). Definitely, all your USB ports should be working.
    To receive your in-store service, you will need to take your computer to your nearest Best Buy location. When you arrive at the store, please take your computer directly to the Geek Squad counter where one of the Counter Intelligence Agents will be happy to help you.  I would take everything with you (box and all) in the event that an exchange is needed of that device.
    I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
    : Open Mailbox

  • Right Side USB Port not working

    I own a Portege Z835 P330. The USB port on the right side of the laptop does not work, but the ones in the back are fine. Am I missing a driver? How do I fix this? (my computer runs on windows 7)

    Try the suggestions in this article starting from "Uninstall and Reinstall the USB Controller."
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    Hello everyone.  I understand you're having issues with non-functional USB ports.  I suggest trying the following.
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    Reboot one more time.
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    Let me know the result.  I hope you all have a Happy Holiday!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Booklet 3G: right side USB slot stopped working. H...

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  • HP Pavilion dv6-6b10tx two of the usb ports are not working

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  • Mac book air, laggy usb mouse, on the right hand side usb port!!! :|

    Hello world.
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    Reset PRAM.  http://support.apple.com/kb/PH4405
    Try the suggestion in this article
    http://support.apple.com/kb/TS1248
    If this does not help, contact Apple.
    Best.

  • PavillionG​7-2315nr windows 7(64 bit) USB serial control or usb ports are not working. Please help!

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    Hi:
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    http://h20565.www2.hp.com/hpsc/swd/public/detail?s​p4ts.oid=5229463&swItemId=ob_125616_1&swEnvOid=405​...
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  • I have macbook pro 2012 retina    right side usb and mmc doesnt detect at all when i plug pen drive or mmc.....please solution

    i have macbook pro 2012 retina
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    I do know that for new MBPs there is a no questions asked return policy if returned within 14 days of purchase.  I am not certain if that applies for peripherals.  If you have not damaged it, I would think that the odds are on your side if you return it for a refund.  Obviously you have a good reason for the return. 
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