Right to Left glitch in illustrator CS6, CC2014 and NO Text direction button.

On a MAC OSX machine and in my laptop (Windows 8 (64 bit) I am having issues with Illustrator CS6. The Text direction button that is supposed to be in the Paragraphs palette is missing. Is there something special I have to download in order to get it or something?
Thanks.

I am now thinking it might be a license thing, but I would like someone from Adobe to confirm this (and possible explain why this is). I am a student, and I use the student license, furthermore the Windows 7 PC I was using was a school computer which is using an educational liscense(all of the computers at school which use and Educational Volumne License are missing this Text Direction button). However another student has the full version and has the Text direction, and when he makes files and brings them school, sometimes his files gives an error when he opens it and it says this photohosp file was made with a different text engine, and then procedes to get stuck in RTL. He has Windows 8 PC and the full version of PS CS6, that is the only reason I think of that is different.

Similar Messages

Right to Left glitch in Photoshop CS6, and NO Text direction button.

On a windows 7 machine I am having issues with Photoshop CS6 13.0.1 x64 Extended writing in the wrong direction, its goinf RTL instead of LTR. And the Text direction button that is suppsed to be in the Paragraphs palette is missing. I deleted preferences twice and that didnt change anything. I switched back and forth between Midles Eastern and East Asian, and that did nothing as well. I look at my laptop MBP (MAC OS X 10.6), which has PS CS6 Extended 13.0.5 x64, and I dont have the problem with it being locked in RTL, however, my laptop doesnt have the text direction button either, and doing the previous methods did not give me that option. Is there something special I have to download in order to get it or something?
Here is what the button looks like:
Here is what I have:
Just so you know I hav read this thread, and tried all of the Methods and NONE of them worked for EITHER Operating System.
Also here is a Video for Windows 7 and a video for MAC OS X and the do opposite methods switching to either to East Asian or Middle East(both videos do the oppposite).

I am now thinking it might be a license thing, but I would like someone from Adobe to confirm this (and possible explain why this is). I am a student, and I use the student license, furthermore the Windows 7 PC I was using was a school computer which is using an educational liscense(all of the computers at school which use and Educational Volumne License are missing this Text Direction button). However another student has the full version and has the Text direction, and when he makes files and brings them school, sometimes his files gives an error when he opens it and it says this photohosp file was made with a different text engine, and then procedes to get stuck in RTL. He has Windows 8 PC and the full version of PS CS6, that is the only reason I think of that is different.

I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do

Help. I tried to open my Illustrator CS6 today and got the following error message, "To open Adobe Illustrator CS6 you need to install the legacy Java SE runtime". The window then states, "Click More info...to visit the legacy Java SE 6 download website." I do click on the More Info... button, but the webpage is blank. Please help.
Thanks,
Leo

Leo,
Depending on your OS, you should be able to use;
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

Illustrator CS6 / CC and previous Pantone color books

Hi all, I've understood that Illustrator CS6 / CC has the new Pantone+ color books, those color books doesn't have CMYK values so the default of rIllustrator CS6 / CC is to use the Lab values when I add a Pantone swatches to my document. One of my customers, that is a print industry, need to have the old Pantone with CMYK values to maintain the same color rendition on old and continuative jobs. Adobe says that I can load the old Pantone color books from CS5 and change the swatches option so that Illustrator use the CMYK values: http://helpx.adobe.com/illustrator/kb/pantone-plus.html The problem is that this doesn't work for me and for my customer, even if I change the swatches option Illustrator continue to load only the Lab values from the older CS5 Pantone color books... anyone of you has a solution?

I am running into the same issue. Both links suggested did not work for me. In a document I created in CS4 (the old document) and opened in CC there is a square with the color Pantone 519U in which it converts to C:67% M:100% Y:30% K:10%. These are the numbers to be expected. If I copy the square that is 519U in the old document and paste it in the same old document the color remains the same.
I create a new document in CC (the new document). From the old document I copy the Pantone 519U square and paste it in the new document. The resulting square in the new document is a washed out purple. The new document square converts to C:57.27% M:68.83% Y:35.06% K:13.06%.
Again I followed Workaround 1 in the link. I obtained the old Pantone Libraries from my CS4 machine so it is not a library issue. I have also created a new Document Profile where I set the Spot Color to be "Use CMYK values from the manufacturer's process books". I am seeing the same problem before and after the workaround.

Illustrator CS6 opening and saving problem. Please help

Hello
I have Illustrator CS6 installed on windows 8.1. Every time I save a file as ai. format, it will automatically create a copy on the desktop. When I deleted the copy and try opening the original file, the error message "The file is an unknown format and cannot be opened" pops up. I've checked that the file is not "read only", deleted the pref files and even reinstalled Illustrator CS6 but none of these have solved the problem. I have also noticed that I cannot copy or rename the file as the same error message pops up. Any solutions? please help

(1) When I go to open files, raw or jpeg, I now need to enter a value for 'enable' on the open dialog. That never was necessary before.
Could you please post a screenshot with the pertinent Panels/Dialogs visible?
(2) When I go to save as jpeg, the file type defaults to eps.
So you select jpg from the dropdown list and it switches to eps?

Serious Issues in Illustrator CS6, Expand and Snapping problems

Hi, my friends and fellow vector fanatics, we all love Adobe Illustrator and we like to work with this tool, and being a user since version CS3 I really like the new look and feel of CS6 however I noticed some issues when I am doing the following:
when I use pathfinder to expand objects they look weird like in this photo
you can notice the change in the r and also the a they changed shape
this is completly un acceptable, since the design has to be very precise
second issue is when I am trying to move an object it snaps to something I don't know if its a grid or not and I have checked off snapping to grid but still all objects snaps.
please I am eager to solve these problems and I am looking forward for your help.
thank you all for you cooperation

Hi All,
Just thought id add this also to the forum just incase you dont want to keep going back and unticking the Align to Pixel Grid option box. If you want it off completely, then go to the small arrow (far right of the transform palette) and turn off Align New Objects To Pixel Grid. Then things wont snap everytime you create a new shape or add guides etc..hope that helps vector buddies
Chris .

Illustrator cs6 64bits and bridge 64 bits can't start since last update on windows 8

Hi, I have windows 8 64bits on a clean install, I've installed Creative cloud (clean install) and works fine, until last Creative Cloud update. Now Illustrator and bridge 64 bits cant't start. I see a message just says "Illustrator stop working" while launching the software. The 32 bits version works, but this is not normal.
any ideas?

Hi! thanks for your answer. But didn't work. I realized that if I minimize the screen to a half the illustrator goes really fast, but in the full screen windows goes insanelly slow. I have a 24'' monitor 1920x1200, wich is big, but is not very huge!
I've reinstalled the driver of graphic card, is a Quadro NVS 420 and other test is for example, right now I'm working on a AI file wich is a 56mb file, it has some jpg incrusted. When I delete the incsusted files works fast too...
It's weird!

Illustrator cs6 white and black color changed to "blanco and negro"?

I created a "user defined swatch" and it was working fine until today I opened my file and wanted to update the file and then I realized the white and black color on the swatch changed! The white is still 0,0,0,0 but the black changed to c=71.39%, m=65.35%, y=66.87%, k= 76.71%. Not just that, the red changed to "Rojo CMYK" and the yellow changed to "Amarillo CMYK".
May I know how to change it back to normal black, white, red, etc...? Thanks!

No. Never in spanish. I've been using this Illustrator and this "user defined swatch" for so long and never in spanish. And my system is in English too...coz I don't know any spanish.
What changed is that...in my "user defined swatch", the black value from c=0, m=0, y=0, k= 100 to c=71.39%, m=65.35%, y=66.87%, k= 76.71% and the name is not "BLACK" but "negro". The white is still c=0, m=0, y=0, k= 0, but when you hover, you will see the color is not called "white" but changes to "blanco". All the gray color is not 80%, 70%, 10%...any more. All the cmyk number changed. All the gradient names too.
I am sorry that I couldn't provide any screen shot coz yesterday I already deleted my own swatch and create a new one...which has no problem.

Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'

Lion Mac Tryout version: After using Illustrator CS6 copy and paste a couple times (just after you start it up), I cannot change the clipboard.
I cannot paste common text in from anywhere. It just pastes again the text from the last time the clipboard worked. I have to restart Illustrator CS6 to get a couple more correct clipboard uses before it repeats the same paste over and over despite what I just copied externally.
I'm having to still use Illustrator CS5.5 because of this. And wonder if updating to the Cloud version will turn off my access to Illustrator CS5.5. Help!
I think I won't be able to upgrade for real if this keeps happening.

I refuse to debate with anyone in literally lives in an online forum and has amassed >8,900 posts to their name (expecially at a pace of 8 posts per day, 365 days a year). Nevertheless, I stand by my previous two posts. It still can be a bug even though some experienced bug-reporting techno-masters have not seen it. And the fact remains the bug goes away for a while when you relaunch Illustrator. The problem is that it comes back at some point and none of us like the idea of perpetually relaunching Illustrator while we are working on a project in Illustrator. Furthermore, the fact some of us are seeing this bug doesn't mean there's a hidden/forgotten clipboard manager on our computers either. Some of us are also certainly no novices to Illustrator and we know of past bugs -- bugs which did not affect everyone (like the bug in Illustrator CS5 that would cause the application to crash/quit when you try to copy large graphics within Illustrator itself). It is also important to consider that Illustrator users are most often Creative Pros, not Techno-Wizards. As such they would prefer to be spared the lectures when it comes to proper protocol on bug reporting to Adobe. Posting in forums like this one is not in vain. And although proper bug reporting is important, to think Adobe (or the online media) is oblivious to forum posts is naive in the extreme.
For now, you can get around Illustrator CS6 Paste bug by drag-and-drop. Works for graphics but in most cases you can't always do that with text. But at least it is a semi-convient copy/paste-like way to move content from another app into Illustrator CS6.
I would like to add that I can COPY text or graphics within Illustrator CS6 and then Paste them in an external app just fine. The bug in CS6 seems exclusive to Copying something outside Illustrator and then PASTING it into Illustrator. So for those of you filing bug reports on this, you may wish to confirm that point and then file it as a "Can't PASTE content copied from external apps" bug.
Lastly, I'd like to point out that this thread is currently the lone place on the net that Illustrator CS6 users can Google-up any info about this Paste bug. Unsurprisingly, CS6 is so new not many people have discovered the bug yet. Even so, I have little doubt that as time goes on more and more will find this thread and seek some kind of relief, hoping to hear word about an Adobe acknowledgement the bug exists (which implies they are working on a fix). Filing a bug report is the right thing to do, no question. But I would like to encourage those of you who don't have this problem to please refrain from writing with a condenscening attitude when replying to people who have been bitten by this bug. Adobe is a big company and they don't need the help of individual guru users to defend them. Some people who experience bugs vent their distress in different ways. Sometimes it's best to just "listen" rather than brow-beat. I try to do that myself in cases where someone reports a bug that I myself have not seen. I feel their pain.
Best wishes to one and all.

Illustrator cs6 "this file cannot be found" problem when open file from network

I used to install the trial version of Illustrator CC on my desktop and then when the trial run out I decide to go with illustrator CS6 instead, So I decide to buy &
install Illustrator CS6 on our desktop and everything seem to be fine except
the problem is our .ai file is located on the network shared drive of the design team,
When we try to open the file from the network drive with illustrator CS6, it said "This file cannot be found"
- we try to copy the file from network drive to our desktop and file can open without problem
- if we directly double click the file from the network drive to launch the illustrator CS6 with that file. It's also fine, no problem at all.
- but if we open the illustrator CS6 first and try open.. and then browse to that file on network, then "This file cannot be found" happen again.
- Illustrator CS6 have no problem open file in the local harddisk.
- Illustrator CC never have this problem open file in our network drive, try reinstall the Illustrator CC trial again and it can open without problem
- I try using Adobe CC Cleaner tool to remove everything before reinstall the Illustrator CS6, still no luck.
- Try remove the Adobe relate folder in user/user/Appdata and then reinstall, still no luck
- Try right click and open with --> Illustrator CS6 , yes if we double click the file directly it's ok, but as mentioned if we open illustrator first then browse for the file, the problem happen.
Did I miss anything to fix it ?

the same thing happend to me,
in my office the same folder with hebrew name, I can open files
on my laptop the same folder with hebrew name, I cannot open files.
I know its about the folder because when I put the files in a different folder, it open them.
how can I fix it without changing the names of my entire work folders?
there must be a different between my two computers.
thanks for your help

Illustrator CS6 Tryout crashes on launch, Windows 7

I can see that there are already multiple threads on this issue, but I've tried out all the options/solutions suggested and hence, I'm posting here for help. I installed Illustrator CS6 Tryout and that crashes after about 3-5 seconds. I see a popup then asking me to register or continue trial (showing me 30 days are still left). I click on Continue Trial and nothing happens (if it were part of due process, I'd have expected the disappearing Illustrator to come back).
These are the options I have already tried:
1. Uninstalled CS6, used Adobe CC Cleaner, and reinstalled (four times so far)
2. Removed the AIPrefs file and relaunched the app
Other info that might be relevant:
1. Windows Event Viewer doesn't log anything when Illustrator goes down.
2. Photoshop CS5.1 works just fine.
3. I don't have any plugins installed (because I haven't got that far)
I'm on a Windows 7 device, with 4GB RAM, and a 2.4 Ghz i5 processor.

ravenlord,
You may have tried those too, but this may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up

Illustrator CS6 bug

Hello,
Just installed the trial version of the new Illustrator CS6 release and what do I find... some very strange behaviour from the app.
Okay so basically all is well until I try to drag or interact with any object... a wall of gray just shadows the whole area of the screen to the right of the cursour. The gray mass would only dissapear if I pan the artboard or zoom in or out
What the heck is going on?
My system info:
Illustrator CS6 64bit version
Windows 7 64bit
i7 2600k
Nvidia 9 series
16gb RAM
Check this screencap

I'm having a similar issue but it's not the wall of gray. I'm getting lines and blocks of gray. Our photographer is getting the same thing on a different computer and chipset. We are both running intel macs. Here's a screenshot. I really really hope they fix this because I just ordered updates for CS6 and would hate to have to use CS5.5.

Adobe Illustrator CS6 has stopped working on Windows 7

I've seen a few posts about this and I stall haven't seen it stop or a fix that works.
I use Illustrator any length of time (up and running just a few minutes till up for weeks on end) and as soon as I quit (either by File -> Exit, the X in the corner or Alt -> F4) it closes panels and after a bit pops up that "Adobe Illustrator CS6 has stoppped working. Microsoft is looking for a solution to this problem."
It saves the recently opened files. All settings seem to save as I don't need to reset them. But of course its worrisome.
Note:
Everything has been unisnstalled and reinstalled 3 times.
All permissions have always looked okay.
I have tried running it as Administrator and still have had it happen
Illustrator has been the only program of all the ones installed to have this issue.
Are there any fixes I've missed? I'm a cloud client so have expected a patch for a while now to come out fixing this, as I've updated Illustrator a few times since starting using CS6.
In looking in logs the constistent error has been:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x000000005b8bb260
Faulting process id: 0x2300
Faulting application start time: 0x01cddd4fcd1f94e0
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: 1dbace71-4943-11e2-ac54-d4bed9d5ae3c

Do you have any other suggestions of other things to look at/try?
Edit: as a note, both Illustrator CS6 64bit and 32bit do this.
And both have same error:
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3ee0
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffd8608
Exception code: 0xc0000005
Fault offset: 0x0000000077e4b260
Faulting process id: 0xbc0
Faulting application start time: 0x01cddf99e30b81dd
Faulting application path: C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: a65a3986-4dec-11e2-ac37-d4bed9d5ae3c
Faulting application name: Illustrator.exe, version: 16.2.0.723, time stamp: 0x50bb3c14
Faulting module name: QtCore4.dll_unloaded, version: 0.0.0.0, time stamp: 0x4ffa7c8c
Exception code: 0xc0000005
Fault offset: 0x77628ab0
Faulting process id: 0x27fc
Faulting application start time: 0x01cde1fc710ff859
Faulting application path: C:\Program Files (x86)\Adobe\Adobe Illustrator CS6\Support Files\Contents\Windows\Illustrator.exe
Faulting module path: QtCore4.dll
Report Id: f127cdfa-4def-11e2-ac37-d4bed9d5ae3c

Use illustrator CS6 Windows in a Mac ? I've got a pc and want to work on an imac, but is there no way to use my softwares adobe windows ?

Hi.
All is in the title.
If anyone could answer me.
I've got a licence illustrator CS6 windows, and It would sound me incredible, not to be possible use it on mac.
Thanks a lot.
Aurélien

Thanks a lot Mylenium.
Another question, please : I still have a little doubt with terms (I'm french and my english is not perfect). If I request a platform swap for Illustrator CS6, the new platform product still will be a CS6 ? Because switch to the new version CC would be as if I hadn't yet bought a licence (a subscription would mean pay twice...).
Thank you for your answer.
Aurélien

Illustrator CS6 download through Creative Cloud "appears corrupted" according to App Manager

I'm trying to install Illustrator CS6 through the Adobe Application Manager on Mountain Lion 10.8. All of the other apps downloaded and installed fine.
But when trying to downlaod Illustrator, it downlaods the file, and the a message appears saying "The download appears corrupted. Please Cancel, wait a few minutes and try again. (-60)". I've been trying off and on for the past week or so now.
Any tips or tricks?
Not sure if it's relevant since the other apps installed fine, but I'm currently installing to a new external SSD drive that I've booted from. I'm installing all the software I need onto it. Then once I'm done and ready, I'll swap drives.
I'm running Apple OS 10.8 on a Macbook Pro with 2.66GHz Intel Core 2 Duo procs and 8GB of RAM. The MacBook Pro is a 17-inch early 2009 model (first unibody model).
Thanks!
Adam

Hi Adam,
Its a workaround but might be an easy solution, you might just download and install the Illustrator CS6 trial and then just license it to be part of your Creative Cloud membership using the "License This Software" option.
This document describes the process.
http://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html
-Dave

Right to Left glitch in illustrator CS6, CC2014 and NO Text direction button.

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